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Summary of reviewsRidon Lux Hotel enjoys an excellent location, praised for its proximity to key transport hubs like the train station and airport. Guests find the 20-minute walk to either the airport or train station and the 40-minute walk to the city center very convenient. The area around the hotel is described as beautiful and quiet, ensuring a tranquil retreat, further enhanced by the attentive staff, even during late check-ins.
The hotel's rooms are spacious and well-suited for families and groups, featuring unique elements such as fireplaces, balconies, luxurious chandeliers and large tables. Many rooms come with full-service facilities and are tastefully renovated, providing comfort and convenience, especially for extended stays. However, there were occasional complaints about cleanliness, broken fixtures and missing curtains, but these were outweighed by the overall positive feedback on room size and decor.
Cleanliness reviews are mixed with many guests appreciating the clean and spacious rooms and well-maintained pool, while others noted issues such as dusty surfaces, stained towels and dirty bedding. Despite these complaints, the hotel's prime location and amenities were often seen as compensatory.
The staff at Ridon Lux Hotel receive high praise for their exceptional service and attentiveness. Guests commend their politeness and helpfulness, noting their proactive approach in making stays comfortable, including assisting with luggage and accommodating late check-ins and early check-outs. The proactive and responsive reception team contributes to a welcoming atmosphere, making up for minor inconveniences such as rooms not being ready or hot water issues.
The pool, described as clean, deep and quiet, is a highlight for many guests, offering a serene environment particularly enjoyable for families with children. Despite minor issues like occasionally cold water and cleanliness of sunbeds, the pool adds significant value to the guest experience.
Regarding the beds, while many guests found them comfortable with soft mattresses and a cozy atmosphere, there were some complaints about hard mattresses and poor bed linen conditions. Bedding issues, alongside mentions of uncomfortable pillows and worn-out mattresses, indicate some inconsistencies in accommodations.
In summary, Ridon Lux Hotel presents a positive experience with its strategic location, spacious rooms and excellent staff service. Despite the mixed reviews on cleanliness and some room features, the hotel's amenities and overall value make it a suitable choice for travelers seeking convenience, comfort and a welcoming atmosphere.
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