Hotel Astam
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Summary of reviewsHotel Astam in Chelyabinsk garners praise for its various strengths, making it a notable option for guests regardless of their priorities, whether it's convenience, comfort or service. The hotel's strategic location is particularly advantageous for those traveling by car or seeking proximity to shopping centers, especially the Kostanay Plaza Mall. Its position away from the city center offers a quieter environment, complemented by easy access to major roadways, which is a considerable plus for travelers with their vehicles. Furthermore, the availability of a large, secure parking lot enhances the experience for those driving, making it both easy to find and accessible.
Breakfast at Hotel Astam is often celebrated for being delicious, hearty and varied with popular items like scrambled eggs, sausages and fresh pastries frequently highlighted. Despite some mixed feedback regarding limited variety and food temperature, many guests find the breakfast satisfying, tasty and a great inclusion in the room rate. The dinner service, available until late, is another high point. Guests consistently enjoy the restaurant's flavorful, generous portions and commend the staff's willingness to accommodate late arrivals by extending dining hours and offering convenient room service.
The hotel rooms are well-maintained, described as clean, cozy and equipped with modern amenities such as fast Wi-Fi, large TVs and comfortable beds. Guests appreciate the cleanliness and the provision of essential toiletries, adding to a problem-free stay. The atmosphere in the rooms is often praised for being warm and quiet, ideal for a restful stay. While some areas require improvements, such as bathroom updates and better water pressure, the overall feedback suggests that the rooms offer good value for money and are suitable for extended stays.
Cleanliness at Hotel Astam is frequently highlighted positively with guests appreciating the attention to detail in maintaining spotless interiors and well-serviced rooms. Housekeeping regularly refreshes rooms, showcasing care through the provision of clean linens and essential supplies, ensuring a hygienic and comfortable experience. Lapses in housekeeping are rare, affirming the hotel's generally high standards of cleanliness.
The staff at Hotel Astam receive high marks for their friendliness, professionalism and responsiveness. From efficient check-in and check-out processes to going the extra mile to meet guest needs, the staff's dedication to service significantly enhances the guest experience. Named individuals, such as Administrator Julia and Aigul, are often commended for their exemplary service, further boosting the hotel's reputation.
Guests value the free Wi-Fi for its decent speed and reliability in public areas, though some note inconsistencies in room connectivity.
The hotel's family-friendly ambiance and welcoming attitude are appreciated by guests traveling with children and the hotel provides entertainment options for younger guests. This hospitable environment is conducive to a comfortable stay for families. Business travelers, on the other hand, find the hotel suitable for work-related travel, offering essential comforts while being budget-friendly and accommodating professional needs.
Finally, the beds at Hotel Astam receive mixed reviews. While many guests find them comfortable and clean, instances of discomfort due to sagging mattresses or overly firm beds are noted. Overall, the general sentiment on bed quality is balanced with cleanliness often cited as a redeeming factor.
In summary, Hotel Astam provides a well-rounded experience with its convenient location, delicious food, clean and comfortable rooms, friendly and attentive staff, adequate parking facilities and a generally welcoming atmosphere suitable for both family vacations and business trips.
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Breakfast at Hotel Astam is often celebrated for being delicious, hearty and varied with popular items like scrambled eggs, sausages and fresh pastries frequently highlighted. Despite some mixed feedback regarding limited variety and food temperature, many guests find the breakfast satisfying, tasty and a great inclusion in the room rate. The dinner service, available until late, is another high point. Guests consistently enjoy the restaurant's flavorful, generous portions and commend the staff's willingness to accommodate late arrivals by extending dining hours and offering convenient room service.
The hotel rooms are well-maintained, described as clean, cozy and equipped with modern amenities such as fast Wi-Fi, large TVs and comfortable beds. Guests appreciate the cleanliness and the provision of essential toiletries, adding to a problem-free stay. The atmosphere in the rooms is often praised for being warm and quiet, ideal for a restful stay. While some areas require improvements, such as bathroom updates and better water pressure, the overall feedback suggests that the rooms offer good value for money and are suitable for extended stays.
Cleanliness at Hotel Astam is frequently highlighted positively with guests appreciating the attention to detail in maintaining spotless interiors and well-serviced rooms. Housekeeping regularly refreshes rooms, showcasing care through the provision of clean linens and essential supplies, ensuring a hygienic and comfortable experience. Lapses in housekeeping are rare, affirming the hotel's generally high standards of cleanliness.
The staff at Hotel Astam receive high marks for their friendliness, professionalism and responsiveness. From efficient check-in and check-out processes to going the extra mile to meet guest needs, the staff's dedication to service significantly enhances the guest experience. Named individuals, such as Administrator Julia and Aigul, are often commended for their exemplary service, further boosting the hotel's reputation.
Guests value the free Wi-Fi for its decent speed and reliability in public areas, though some note inconsistencies in room connectivity.
The hotel's family-friendly ambiance and welcoming attitude are appreciated by guests traveling with children and the hotel provides entertainment options for younger guests. This hospitable environment is conducive to a comfortable stay for families. Business travelers, on the other hand, find the hotel suitable for work-related travel, offering essential comforts while being budget-friendly and accommodating professional needs.
Finally, the beds at Hotel Astam receive mixed reviews. While many guests find them comfortable and clean, instances of discomfort due to sagging mattresses or overly firm beds are noted. Overall, the general sentiment on bed quality is balanced with cleanliness often cited as a redeeming factor.
In summary, Hotel Astam provides a well-rounded experience with its convenient location, delicious food, clean and comfortable rooms, friendly and attentive staff, adequate parking facilities and a generally welcoming atmosphere suitable for both family vacations and business trips.
Family Friendly Hotel
Hotel Astam is popular with families and provides comfortable accommodation. It is well-regarded by guests booking family hotels in Kostanay.
Business Hotel
Hotel Astam is highly rated by business travelers and known for excellent service. It offers free Wi-Fi and breakfast.
Hotel with Parking
Hotel Astam provides a car park free of charge for all guest visitors traveling with a car. This offers complimentary parking on the premises.
Cheap Hotel
Hotel Astam is highly rated and offers affordable rates without sacrificing essential amenities. It's known for clean, comfortable rooms and friendly service, making it ideal for budget-conscious travelers.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Guest Reviews
Hotel Astam boasts a convenient location primarily for those traveling by car and for shopping enthusiasts. Situated on the outskirts of the city, near the Kostanay Plaza Mall, it provides easy access to this popular shopping and entertainment center within a 5-minute walk. The hotel is also close to an ice arena, railway tracks and the Thermopark, making it a good option for visitors looking for varied activities nearby.
Although it is far from the city center and positioned closer to an industrial area, many guests find the location excellent, especially when arriving from the Chelyabinsk side or using their own vehicles. The large parking lot further adds to the convenience for those driving. Despite its distance from the hustle and bustle of the city center, the quiet surroundings and proximity to major roadways make it easy to find and accessible.
The hotel's location seems less ideal for those who prefer walking, but cleanliness, good service and friendly staff appear to enhance the guest experience. Overall, Hotel Astam is recommended for guests prioritizing proximity to shopping centers and travelers arriving by car.
Hotel Astam's breakfast offering has garnered a mix of opinions from guests. Many reviews highlight the breakfast as delicious, hearty and satisfying, featuring a variety of familiar items such as scrambled eggs, sausages, porridge and pancakes. Guests often mention that everything is fresh and tasty with some describing the breakfast as wonderful and fabulous. The inclusion of breakfast in the room rate is appreciated by many and the breakfast buffet is frequently praised for being filling and diverse. The presence of a coffee machine, fresh vegetables and pastries has also been positively noted.
However, not all reviews are glowing. Some guests have found the breakfast to be meager, monotonous and lacking in variety. There are mentions of limited options, poor presentation and sometimes cold food. A few guests have suggested improvements such as adding more diverse items, keeping the food replenished and heating it properly. Despite these critiques, the overall sentiment steers towards a positive experience with the breakfast at Hotel Astam, especially considering the decent, good and delicious aspects repeatedly noted by other guests.
Hotel Astam's dining experience receives high praise from guests for its delicious and flavorful dishes. The hotel's café offers the convenience of service until 11 p.m., making it easy for late arrivals to enjoy a meal. Guests were particularly impressed by the staff's willingness to provide dinner even after the restaurant had officially closed, ensuring that no one went hungry.
The café's food is consistently described as enjoyable with many highlighting the large portions that are both satisfying and pleasing. This extends to ordering room service, which guests found to be a convenient and appreciated option, especially when arriving late or preferring to dine in privacy.
The hotel's kitchen has earned accolades for its delicious dinners served at reasonable prices, making it an attractive option for those dining in. Moreover, breakfast is also promptly available for early risers, adding to the overall seamless dining experience.
Overall, whether seated in the café or ordering to their room, guests at Hotel Astam can expect tasty and generous portions coupled with considerate service, ensuring that meals are a highlight of their stay.
Hotel Astam's rooms receive a range of positive feedback from guests, focusing heavily on cleanliness and comfort. The accommodations are consistently described as clean, cozy and well-maintained with several comments highlighting the rooms' spaciousness and brightness. Modern amenities such as large TVs, fast Wi-Fi and comfortable beds are appreciated, adding to the overall pleasant experience. Additionally, the rooms often match the photos provided online, which builds trust and meets expectations.
Guests find the rooms warm and quiet, making them ideal for a restful stay. The provision of necessary toiletries—including soap, shampoo, shower gel and toothbrushes—adds convenience, alongside other amenities like tea facilities, electric kettles, mini-fridges and air conditioners. Business travelers noted the convenience of having a comfortable work desk and a relaxing chair, along with a quick and efficient check-in process.
The overall décor and ambiance of the rooms contribute to a peaceful and relaxing stay with some rooms offering serene views. Guests also appreciate features such as snow-white bed linen, heated bathroom floors and reliable heating systems. Parking facilities are another advantage with ample private and free parking available.
However, a few areas need improvement. Guests occasionally mentioned the need for bathroom renovations, poor water pressure in the showers and the outdated appearance of some furniture. Additionally, some rooms lack air conditioners and there were isolated complaints about insufficient room cleaning and cigarette smoke from outside.
Despite some drawbacks, the overall sentiment is positive, emphasizing that Hotel Astam's rooms offer good value for money, making it a solid choice for both short and extended stays.
Guests' experiences with the beds at Hotel Astam present a mix of feedback. Many found the beds to be quite comfortable, often mentioning soft mattresses, cozy pillows and appropriately soft bedding. Cleanliness is frequently highlighted with fresh linens and clean bedsheets contributing positively to the guest experience. Some guests also appreciated the large bed sizes and the clean, ironed bed linen provided.
However, there are notable criticisms as well. Several guests reported issues with bed comfort, including sagging mattresses and beds being either too firm or rock hard. Instances of beds creaking or lacking adequate support were also mentioned. A few guests highlighted discrepancies like ill-fitting bed sheets, stained bed linen and occasionally damaged blankets. Despite these mixed reviews, the overall sentiment reflects a balance with many guests finding the beds to their liking while others faced maintenance-related issues.
Hotel Astam is widely praised for its cleanliness by numerous guests. The rooms are frequently described as clean, tidy and cozy. Notably, reviewers highlighted clean bed linens, towels and bathroom facilities. The hotel's interior and exterior receive commendations for their spotless appearance and modern fixtures, enhancing the experience of comfort and freshness.
The hotel's public areas, pathways and courtyards are kept meticulously clean, adding to the overall positive impression of the property. Housekeepers regularly attend to the rooms, ensuring daily servicing and timely towel replacements. Guests appreciate the provision of disposable hygiene items and slippers, as well as the inclusion of bathroom accessories, which contribute to a sense of care and attention to detail.
However, not all feedback was entirely positive. A few guests pointed out lapses in housekeeping, citing issues like dusty windowsills and instances where rooms weren't cleaned during their stay. Nevertheless, these concerns appear to be exceptions rather than the rule, as the majority of reviews underline a high standard of cleanliness and comfort.
In summary, Hotel Astam stands out for its general cleanliness and the cozy, inviting atmosphere of its rooms. Despite some isolated housekeeping lapses, the hotel maintains a reputation for providing a clean, comfortable stay enhanced by new, modern facilities and well-kept public areas.
The reviews for Hotel Astam reveal an overwhelmingly positive perception of the staff. Guests frequently praise the team for being friendly, attentive and ready to assist at all times. The reception staff, in particular, is highlighted as responsive, professional and welcoming, often going above and beyond to make guests feel comfortable.
Positive mentions include the reception staff's efficiency during check-in and check-out, as well as their consistent politeness and helpfulness in addressing guest requests. Specific staff members, such as Administrator Julia and Aigul, are commended for their efforts in providing excellent service and accommodating guest needs. Many reviews express gratitude for the staff's hospitality and the welcoming atmosphere they create.
While most comments are laudatory, there are occasional remarks suggesting areas for improvement, such as the need for additional training for some administrative staff. However, these instances are infrequent when compared to the overall positive feedback. The staff's friendly demeanor, combined with their commitment to providing a pleasant experience, ensures that guests feel valued and well-cared for during their stay at Hotel Astam.
The Wi-Fi at Hotel Astam has received mixed feedback from guests. Many appreciate the fast speed and reliable connectivity in certain areas of the hotel. However, several reviews indicate issues with Wi-Fi availability in the rooms with some guests mentioning that the internet frequently goes out and is not accessible in certain areas, particularly the rooms. The overall coverage of Wi-Fi throughout the hotel is appreciated, but there are concerns about its consistency and device compatibility.
Hotel Astam is well-regarded for its ample parking facilities, frequently praised by guests for being both spacious and free. The parking lot is conveniently situated on the premises, ensuring easy access for visitors. Numerous reviews highlight the availability of private parking, some of which is under surveillance cameras, adding an extra layer of security. Additionally, the parking area offers shaded spots, enhancing comfort for car owners. Guests also appreciate the proximity of the parking to Kostanay Plaza, making it a convenient choice for those planning to visit the plaza. Overall, the parking amenities at Hotel Astam are a significant advantage, noted for their convenience, size and security.
Hotel Astam in Chelyabinsk offers a welcoming family environment that is ideal for those traveling with children. Guests have praised the hotel's hospitality, making them feel as if they were received like family. The hotel ensures that children have entertainment options to keep them engaged. Families, including those with young ones, have found their stay pleasant and cozy. This family-friendly atmosphere, coupled with the hotel’s awarded hospitality, makes it a reliable choice for those passing through or staying in this small town. The accommodations are particularly noted as great for a night, providing a comfortable and trustworthy stay for families.
Hotel Astam is well-suited for business travelers and offers a reliable option for those passing through for work or on official visits in the region. Guests have found it to be a good hotel for both short stays and several days. The hotel provides a standard breakfast, adding convenience for early morning schedules.
Offering value for money, it supports a budget-conscious business trip while not compromising on essential comforts. The atmosphere allows guests to sit and work, making it an adequate stay for professional needs. Overall, it garners success on all aspects relevant to business travelers.
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Location
Although it is far from the city center and positioned closer to an industrial area, many guests find the location excellent, especially when arriving from the Chelyabinsk side or using their own vehicles. The large parking lot further adds to the convenience for those driving. Despite its distance from the hustle and bustle of the city center, the quiet surroundings and proximity to major roadways make it easy to find and accessible.
The hotel's location seems less ideal for those who prefer walking, but cleanliness, good service and friendly staff appear to enhance the guest experience. Overall, Hotel Astam is recommended for guests prioritizing proximity to shopping centers and travelers arriving by car.
Breakfast
However, not all reviews are glowing. Some guests have found the breakfast to be meager, monotonous and lacking in variety. There are mentions of limited options, poor presentation and sometimes cold food. A few guests have suggested improvements such as adding more diverse items, keeping the food replenished and heating it properly. Despite these critiques, the overall sentiment steers towards a positive experience with the breakfast at Hotel Astam, especially considering the decent, good and delicious aspects repeatedly noted by other guests.
Dinner
The café's food is consistently described as enjoyable with many highlighting the large portions that are both satisfying and pleasing. This extends to ordering room service, which guests found to be a convenient and appreciated option, especially when arriving late or preferring to dine in privacy.
The hotel's kitchen has earned accolades for its delicious dinners served at reasonable prices, making it an attractive option for those dining in. Moreover, breakfast is also promptly available for early risers, adding to the overall seamless dining experience.
Overall, whether seated in the café or ordering to their room, guests at Hotel Astam can expect tasty and generous portions coupled with considerate service, ensuring that meals are a highlight of their stay.
Rooms
Guests find the rooms warm and quiet, making them ideal for a restful stay. The provision of necessary toiletries—including soap, shampoo, shower gel and toothbrushes—adds convenience, alongside other amenities like tea facilities, electric kettles, mini-fridges and air conditioners. Business travelers noted the convenience of having a comfortable work desk and a relaxing chair, along with a quick and efficient check-in process.
The overall décor and ambiance of the rooms contribute to a peaceful and relaxing stay with some rooms offering serene views. Guests also appreciate features such as snow-white bed linen, heated bathroom floors and reliable heating systems. Parking facilities are another advantage with ample private and free parking available.
However, a few areas need improvement. Guests occasionally mentioned the need for bathroom renovations, poor water pressure in the showers and the outdated appearance of some furniture. Additionally, some rooms lack air conditioners and there were isolated complaints about insufficient room cleaning and cigarette smoke from outside.
Despite some drawbacks, the overall sentiment is positive, emphasizing that Hotel Astam's rooms offer good value for money, making it a solid choice for both short and extended stays.
Beds
However, there are notable criticisms as well. Several guests reported issues with bed comfort, including sagging mattresses and beds being either too firm or rock hard. Instances of beds creaking or lacking adequate support were also mentioned. A few guests highlighted discrepancies like ill-fitting bed sheets, stained bed linen and occasionally damaged blankets. Despite these mixed reviews, the overall sentiment reflects a balance with many guests finding the beds to their liking while others faced maintenance-related issues.
Cleanliness
The hotel's public areas, pathways and courtyards are kept meticulously clean, adding to the overall positive impression of the property. Housekeepers regularly attend to the rooms, ensuring daily servicing and timely towel replacements. Guests appreciate the provision of disposable hygiene items and slippers, as well as the inclusion of bathroom accessories, which contribute to a sense of care and attention to detail.
However, not all feedback was entirely positive. A few guests pointed out lapses in housekeeping, citing issues like dusty windowsills and instances where rooms weren't cleaned during their stay. Nevertheless, these concerns appear to be exceptions rather than the rule, as the majority of reviews underline a high standard of cleanliness and comfort.
In summary, Hotel Astam stands out for its general cleanliness and the cozy, inviting atmosphere of its rooms. Despite some isolated housekeeping lapses, the hotel maintains a reputation for providing a clean, comfortable stay enhanced by new, modern facilities and well-kept public areas.
Staff
Positive mentions include the reception staff's efficiency during check-in and check-out, as well as their consistent politeness and helpfulness in addressing guest requests. Specific staff members, such as Administrator Julia and Aigul, are commended for their efforts in providing excellent service and accommodating guest needs. Many reviews express gratitude for the staff's hospitality and the welcoming atmosphere they create.
While most comments are laudatory, there are occasional remarks suggesting areas for improvement, such as the need for additional training for some administrative staff. However, these instances are infrequent when compared to the overall positive feedback. The staff's friendly demeanor, combined with their commitment to providing a pleasant experience, ensures that guests feel valued and well-cared for during their stay at Hotel Astam.
Wi-Fi
Parking
Family
Business
Offering value for money, it supports a budget-conscious business trip while not compromising on essential comforts. The atmosphere allows guests to sit and work, making it an adequate stay for professional needs. Overall, it garners success on all aspects relevant to business travelers.
No, Hotel Astam doesn't have any pool.
No, a spa isn't available at Hotel Astam.
No, Hotel Astam doesn't allow dogs.
Yes, parking facilities are available at Hotel Astam.
No, Hotel Astam doesn't have a gym.
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