Kuala Lumpur3.14080000,
101.70972000,
Located In 270, Jalan Changkat Thambi Dollah, Pudu(Show on Map)
8.0
Very Good
➔
➔
Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsCeria Hotel in Kuala Lumpur garners significant praise for its superb location, making it ideal for travelers prioritizing convenience. Nestled in the heart of the city near Bukit Bintang, guests can easily access major shopping centers like Lalaport and Berjaya Times Square, as well as public transportation hubs such as the Imbi Monorail Station and Hang Tuah station. This makes it a strategic base for exploring key landmarks and enjoying numerous dining options nearby.
The hotel’s rooms receive a mix of reviews, but the clean, modern and well-furnished spaces are frequently highlighted. Despite their compact size, the rooms are noted for comfort, practical design and essential amenities such as air conditioning, television and basic toiletries. Cleanliness is consistently praised across reviews with guests appreciating the well-maintained rooms and the meticulous daily housekeeping services.
Ceria Hotel staff are celebrated for their exceptional service, described as helpful, friendly and efficient. The reception team stands out for their professionalism and readiness to assist, enhancing the overall guest experience. Specific staff members are often mentioned for their warm demeanor, creating a hospitable atmosphere.
The hotel's high standards of cleanliness extend to both rooms and common areas, ensuring a tidy and comfortable environment. Wi-Fi connectivity also receives commendation, generally noted as fast, reliable and suitable for various online activities. Although occasional connectivity issues are reported, they are exceptions rather than the rule.
For family stays, Ceria Hotel offers a welcoming and clean environment with practical amenities. Despite occasional concerns about room size and noise levels, the hotel is favored for its comfort, quiet ambiance and excellent value. The hotel’s location near nightlife attractions appeals to party-goers, though noise disturbances from nearby clubs are reported, potentially affecting sleep quality.
Mixed reviews surround the comfort of the beds with many guests finding them spacious and comfortable, though some report issues with the firmness of mattresses and cleanliness of bedding. Couples and honeymooners appreciate the serene and romantic ambiance, ideal for a tranquil getaway with the option of room upgrades enhancing their experience.
In summary, Ceria Hotel stands out for its prime location, cleanliness, exceptional staff and overall value for money, making it a preferred choice for budget-conscious travelers, families and couples alike. Show more
Read review summaries for all categories
Categories
Hotel for Honeymoon
Family Friendly Hotel
Hotel near Nightlife Spots
Cheap Hotel
Room Types
Superior Single RoomThe rooms are fully air conditioned and equipped with a flat-screen satellite TV and ironing facilities. They are also fitted with comfortable beds and rainshower facilities.
Superior Twin RoomThe rooms are fully air conditioned and equipped with a flat-screen satellite TV and ironing facilities. They are also fitted with comfortable beds and rainshower facilities.
Deluxe Family RoomThe rooms are fully air conditioned and equipped with a flat-screen satellite TV and ironing facilities. They are also fitted with 2 comfortable queen-sized beds and rainshower facilities.
Superior Double RoomThe rooms are fully air conditioned and equipped with a flat-screen satellite TV and ironing facilities. They are also fitted with comfortable beds and rainshower facilities.
Standard Double RoomThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Superior King RoomThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Executive King RoomThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Executive Double RoomThe air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a bidet. This suite offers a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 1 bed.
Executive Deluxe RoomThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Executive Twin RoomThis air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Junior SuiteThe air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a bidet. This suite offers a tea and coffee maker and a flat-screen TV with cable channels. The unit has 1 bed.
Superior Deluxe RoomThis air-conditioned triple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Executive Family The air-conditioned suite features 2 bedrooms and 1 bathroom with a shower and a bidet. This suite offers a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 4 beds.
Guest Reviews
8.0
Very Good
Location
Ceria Hotel boasts an excellent location within the heart of Kuala Lumpur, making it a top choice for travelers who prioritize convenience and accessibility. Situated near the lively Bukit Bintang district, guests can easily walk to major shopping centers such as Lalaport and Berjaya Times Square, both within a few minutes' distance. The proximity to public transportation, including the Imbi Monorail Station and Hang Tuah station, further enhances the connectivity, facilitating easy exploration of the city.
Visitors appreciate its central positioning, allowing them to reach key landmarks like the Merdeka 118 tower and Chinatown with minimal hassle. The hotel is surrounded by numerous restaurants, cafes and eateries, making it convenient for dining out. Its closeness to the Bukit Bintang food street and ICC Pudu hawker center introduces visitors to a variety of local flavors.
The hotel's strategic location also means that it is a stone's throw away from bus and train stations, providing seamless access to other attractions in Kuala Lumpur. This central positioning is complemented by a quiet street environment, ensuring a peaceful stay despite being in a bustling neighborhood.
Overall, Ceria Hotel stands out for its superb location, clean rooms and friendly staff, offering excellent value for money for those visiting Kuala Lumpur. Its blend of convenience, comfort and accessibility makes it an ideal base for both shopping enthusiasts and sightseeing tourists.
Rooms
Ceria Hotel has a mixed bag of reviews when it comes to its rooms with a noticeable bias towards the positive. Guests often highlight the clean, modern and beautifully furnished rooms as significant positives. Many appreciated the compact yet functional design that maximizes the use of space, making the rooms cozy and comfortable despite their small size. The beds are frequently described as comfortable and many rooms come with necessary amenities like air conditioning, a television and basic toiletries. The cleanliness of both the rooms and bathrooms gets frequent mentions with several guests noting the daily replenishment of toiletries and fresh towels.
The hotel's central location is also a plus, making it convenient for accessing nearby attractions and dining options. Some guests have enjoyed the views from their rooms, especially those overlooking Lalaport Mall.
However, there are several recurring issues. A considerable number of rooms lack windows, which made them feel stuffy and poorly ventilated. Noise appears to be another significant drawback with poor sound insulation leading to disturbances from neighboring rooms and external sources. Other notable complaints include issues with room size, as many found the rooms smaller than expected and sometimes misleading compared to promotional photos. Soundproofing, insufficient amenities such as no refrigerator or closet and sporadic maintenance problems like broken shower faucets and unclean conditions also detracted from the overall experience.
There are also periodic mentions of musty smells, particularly cigarette smoke and mold and issues with the air conditioning units being noisy or dysfunctional. Parking spots are difficult to find and the lack of an elevator makes it challenging for guests staying on higher floors.
Despite these drawbacks, the attentive staff, occasional free room upgrades and decent value-for-money aspect have positively influenced many guests’ overall experience, making the Ceria Hotel a suitable option for short-term stays or budget-conscious travelers.
Beds
Ceria Hotel offers a mixed experience when it comes to their beds. Many guests commend the beds for being comfortable and spacious with several reviews highlighting the large, comfy and clean beds. Rooms with double beds sometimes consist of two singles pushed together, but they are still often found to be very comfortable. The hotel also provides an ample number of pillows and clean bedding with some guests noting they were upgraded to rooms featuring king-sized beds, which added to their comfort. Additionally, twin beds were reported to be larger than expected and the beds were accessible and well-located within the rooms.
However, feedback on the pillows and bedding unveils a more divided opinion. Although some found the beds to be super comfortable, others described the mattresses as hard or too soft, contributing to differing levels of sleep quality. Several reviews mentioned issues with bedding cleanliness and maintenance, such as damp duvets, foul-smelling and dusty bedsheets and hard or flat pillows. Additionally, a few guests found their beds to be uncomfortable or experienced an unsettling odor from the bedding.
In conclusion, while many guests appreciate the comfort and spaciousness of the beds at Ceria Hotel, others have encountered notable issues with bedding quality and cleanliness that could affect their overall sleep experience.
Cleanliness
Ceria Hotel has received commendable feedback regarding its cleanliness from guests. The rooms are consistently described as clean, modern and comfortable, making it an ideal place for travelers seeking a tidy environment. The interior and exterior areas of the hotel are well-maintained and stylish, contributing to an overall clean atmosphere. Many guests appreciated the cleanliness of the bathrooms and daily housekeeping services that ensure the rooms remain fresh and organized.
Guests have specifically praised the cleanliness of the bed linens and towels, mentioning them to be very clean. The hotel facilities, including air-conditioned rooms and shower areas, are noted to be clean and functional. Despite the compact size of some rooms, they are deemed well-arranged and suitably equipped.
Though there were occasional mentions of musty towels and less frequent cleaning in some common areas, these did not overshadow the positive remarks. The staff's friendliness and efficient cleaning services further enhance the experience, making the hotel a clean and comfortable choice for many. Overall, Ceria Hotel stands out for its high standards of cleanliness and maintenance, ensuring a pleasant stay for its guests.
Staff
Ceria Hotel seems to have garnered a lot of praise for its exceptional staff. Reviews frequently highlight the helpfulness, friendliness and professionalism of the hotel team. The reception staff, in particular, has been described as both polite and accommodating, always ready to assist with luggage storage and other needs. Many guests noted the availability and promptness of the desk personnel and the concierge service, underscoring a high level of efficiency and 24/7 presence.
Housekeeping services also received commendation for being both professional and prompt. The hotel management's ability to handle complaints effectively was another positive point raised by guests with issues being addressed immediately. The staff's courteous and kind behavior extends to their interactions with families, making for a pleasant stay for all types of guests. Notably, specific staff members like Roland, Jane, Hazim and Nik were mentioned for their warm and welcoming demeanor.
Overall, Ceria Hotel's staff is described as attentive, smiling and always willing to help, ensuring a positive guest experience marked by excellent hospitality and professional service.
Wi-Fi
Ceria Hotel offers an overall satisfying experience when it comes to internet connectivity, as many guests have noted the good quality of the Wi-Fi. The WiFi at the hotel is generally described as fast, reliable and stable, making it suitable for both casual browsing and more data-intensive tasks. Several guests pointed out the excellent speed and high functionality of the internet, which is a major plus for travelers relying on consistent connectivity.
Despite these positive remarks, a few guests experienced occasional connectivity issues with some reporting that the WiFi did not work on certain days or that the connection was a bit unstable at times. However, these instances seem to be exceptions rather than the norm, as the majority of reviews highlight the good performance of the WiFi.
In conclusion, Ceria Hotel generally meets guests' expectations for internet service, providing a strong, reliable and fast connection that contributes positively to the overall stay.
Family
Ceria Hotel offers a pleasant and clean environment suitable for family stays with child-friendly services and practical amenities. Guests often recommend the hotel for families, highlighting its good value and family-friendly atmosphere. The rooms, while sometimes described as small, are noted for being clean, quiet and comfortable. Families can also benefit from free upgrades, which enhance their experience.
However, it is not ideal for families traveling with lots of luggage or older children, as the space might feel limited. The hotel is also located near nightlife, which could be a consideration for those with young children. Nonetheless, for a quiet and comfy stay with family, Ceria Hotel seems to be a suitable choice, offering a good balance of comfort and convenience.
Nightlife
Ceria Hotel boasts an excellent location close to the party mile, making it a prime spot for those looking to explore the vibrant nightlife. Guests have highlighted the convenient proximity to clubs and the enjoyable food options available nearby. The hotel staff have been noted as friendly and accommodating, adding to the overall positive experience. However, the buzzing nightlife comes with its drawbacks. Many reviews have mentioned the significant noise levels at night with bassy music from nearby clubs audible until the early morning hours. Additional disturbances, such as night water drops, have also been reported, potentially disrupting sleep. While the lively surroundings appeal to party-goers, solo travelers are advised to prioritize their safety and consider using a ride-hailing service during late hours.
Honeymoon
Ceria Hotel is widely praised for its romantic ambiance and location, making it an ideal choice for couples and honeymooners. Reviews highlight the hotel's peaceful and serene environment, providing a perfect romantic setup for those looking for a tranquil getaway. Guests recommend it as a great honeymoon hotel, particularly impressed with well-designed rooms and the option for upgrades, such as to a queen bed suite.
While the hotel is noted as being backpacker-friendly, it also caters well to work and leisure guests. Its proximity to excellent shopping and dining options adds to its appeal, offering convenience just a short walk away. Though there was a minor complaint about noise from neighboring rooms, the overall experience at Ceria Hotel stands out as delightful for couples seeking a romantic escape.
No, Ceria Hotel doesn't have any pool.
No, a spa isn't available at Ceria Hotel.
No, Ceria Hotel doesn't allow dogs.
No, parking facilities aren't available at Ceria Hotel.