Raia Hotel & Convention Centre Terengganu
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Summary of reviewsRaia Hotel & Convention Centre Terengganu is highly regarded for its strategic location, particularly its proximity to Kuala Terengganu Airport, which is just a ten-minute drive away. This makes it extremely convenient for travelers with early flights or late arrivals. The hotel is also accessible to educational institutions like Unisza and UMT, the state sports complex, the beach, malls and various eateries, reducing the hassle of long commutes. Guests appreciate the availability of good parking facilities, although parking near the entrance can be limited and some guests have concerns about vehicle security.
The hotel's breakfast experience receives significant praise for its delicious and diverse spread, featuring traditional Terengganu dishes such as nasi dagang, pulut kuning and teh tarik. Despite occasional comments on inconsistencies in quality and service, as well as some foods being too salty, the breakfast remains a highlight for many visitors. Dinner receives mixed reviews with the Lagenda Restaurant generally appreciated for its tasty food and efficient room service, although some guests point out the limited variety and portion sizes.
Room quality at Raia Hotel & Convention Centre Terengganu is consistently praised. Spacious, comfortable and clean, the rooms often exceed guest expectations with their well-maintained facilities and cozy ambiance. Occasional minor issues, like suboptimal air conditioning or a stuffy smell, are mentioned but generally do not detract significantly from the overall positive experience.
Cleanliness is a strong point with guests frequently noting the tidy and sanitary condition of the rooms and hotel environment. Despite occasional critiques about smelly carpets or dustiness, the sanitation and hygiene standards are generally upheld to a high degree.
The hotel staff receives widespread acclaim for their courteous, polite and helpful nature. Efficient service and attentiveness, particularly from the front desk and Food & Beverage team, stand out as key contributors to positive guest experiences.
Family-friendly features, especially the pool facilities, are highly appreciated. The large pool, equipped with slides, provides entertainment for kids and makes the hotel an attractive choice for family vacations. Despite occasional cleanliness issues and closures for renovations, the pool remains a favorite among families.
In summary, Raia Hotel & Convention Centre Terengganu is celebrated for its convenient location, impressive breakfast offerings, spacious and clean rooms, excellent staff and family-friendly amenities, particularly its pool. While there are minor areas for improvement, the overall experience is overwhelmingly positive, making it a favored choice for travelers and families alike.
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The hotel's breakfast experience receives significant praise for its delicious and diverse spread, featuring traditional Terengganu dishes such as nasi dagang, pulut kuning and teh tarik. Despite occasional comments on inconsistencies in quality and service, as well as some foods being too salty, the breakfast remains a highlight for many visitors. Dinner receives mixed reviews with the Lagenda Restaurant generally appreciated for its tasty food and efficient room service, although some guests point out the limited variety and portion sizes.
Room quality at Raia Hotel & Convention Centre Terengganu is consistently praised. Spacious, comfortable and clean, the rooms often exceed guest expectations with their well-maintained facilities and cozy ambiance. Occasional minor issues, like suboptimal air conditioning or a stuffy smell, are mentioned but generally do not detract significantly from the overall positive experience.
Cleanliness is a strong point with guests frequently noting the tidy and sanitary condition of the rooms and hotel environment. Despite occasional critiques about smelly carpets or dustiness, the sanitation and hygiene standards are generally upheld to a high degree.
The hotel staff receives widespread acclaim for their courteous, polite and helpful nature. Efficient service and attentiveness, particularly from the front desk and Food & Beverage team, stand out as key contributors to positive guest experiences.
Family-friendly features, especially the pool facilities, are highly appreciated. The large pool, equipped with slides, provides entertainment for kids and makes the hotel an attractive choice for family vacations. Despite occasional cleanliness issues and closures for renovations, the pool remains a favorite among families.
In summary, Raia Hotel & Convention Centre Terengganu is celebrated for its convenient location, impressive breakfast offerings, spacious and clean rooms, excellent staff and family-friendly amenities, particularly its pool. While there are minor areas for improvement, the overall experience is overwhelmingly positive, making it a favored choice for travelers and families alike.
Family Friendly Hotel
The hotel boasts a range of pool facilities that cater specifically to families, especially those with young children. The numerous positive remarks about the pool highlight its suitability and enjoyment factor for kids. Families have particularly appreciated the large size of the pool and the inclusion of engaging features like slides, making it an exciting spot for children.
Hotel with Swimming Pool
The hotel features both an outdoor and an indoor swimming pool. The pool facilities cater specifically to families, especially those with young children, and include engaging features like slides.
Indoor Pool Children's Pool Outdoor Pool
Business Hotel
This hotel offers extensive meeting and event spaces that can accommodate from small meetings to up to 1,000 guests. It is equipped with audio and visual equipment, meeting amenities, and free Wi-Fi. The hotel is also conveniently located near Sultan Mahmud Airport.
Accessible Hotel
This hotel is highlighted as having accessible facilities, including wheelchair accessibility. It also offers accessible parking.
4-Star Hotel
This hotel is well-suited for both leisure and business travelers, offering modern amenities and spacious rooms. Its convention center makes it a prime location for events, while its comfortable accommodations ensure a pleasant stay.
Hotel with Outdoor Pool
This hotel features both an outdoor and an indoor swimming pool, providing options for guests regardless of the weather.
Hotel with Children's Pool
This hotel offers extensive water facilities specifically for children, including a dedicated children's pool, a splash pool, a lazy river, and a water slider, providing multiple options for kids to enjoy.
Hotel with Indoor Pool
This hotel features both indoor and outdoor swimming pools, including a lazy river and a kids' splash pool with a slider, providing diverse aquatic options. It also offers a dedicated Muslimah-friendly indoor swimming pool for women, ensuring privacy and comfort.
Hotel for Honeymoon
Romantic Hotel
Guest Reviews
Raia Hotel & Convention Centre Terengganu is highly praised for its strategic location, particularly its proximity to the Kuala Terengganu Airport, making it a convenient choice for travelers. Numerous reviews highlight that the hotel is within a ten-minute drive from the airport, which is a significant advantage for those catching early flights or arriving late. Furthermore, the hotel is described as being near various educational institutions, such as Unisza and UMT and is easily accessible to the state sports complex.
While some reviews mention that the hotel is located outside the main city center, it offers good connectivity to key locations. Guests have noted its closeness to popular destinations like the beach, malls and various eateries, reducing the hassle of long commutes. The hotel's location allows for short taxi rides to the KTCC Mall and other central spots without the stress of city congestion.
Overall, guests find the location of Raia Hotel & Convention Centre Terengganu convenient and strategic with easy access to many places. The availability of good parking facilities is an added benefit for those traveling by car.
Raia Hotel & Convention Centre Terengganu boasts a reputation for its commendable breakfast experience. Guests consistently highlight the delicious food and the extensive variety of choices available. Traditional Terengganu dishes are a standout feature with items like nasi dagang, pulut kuning and teh tarik receiving particular praise.
Many reviewers appreciated the diverse spread, describing it as superb, out of this world and extremely good. The breakfast buffet offers a wide array of options, catering to different preferences and tastes, which enhances the overall dining experience.
However, there are occasional mentions of areas for improvement. Some guests found certain foods to be too salty and a few noted that the breakfast buffet could benefit from further variety. Additionally, there were instances of inconsistencies in quality and service on different days.
Overall, the breakfast at Raia Hotel & Convention Centre Terengganu is largely celebrated for its quality, taste and variety, making it a notable highlight for many guests.
The dinner experience at Raia Hotel & Convention Centre Terengganu receives mixed reviews from guests. The Lagenda Restaurant stands out with many appreciating its delicious food and praising the overall quality. Guests also commend the swift and tasty room service dinners with some describing the food as amazing. However, there are mentions of limited variety in the restaurant's offerings and some dissatisfaction with portion sizes relative to the prices. The restaurant next door to the hotel does not fare well with guests describing it as very poor. Despite the varying opinions on dinner, the hotel's cleanliness and spacious, comfortable rooms receive positive remarks, highlighting an overall pleasant stay.
Raia Hotel & Convention Centre Terengganu garners praise for its spacious and clean rooms. Guests frequently highlight the size, comfort and cleanliness of the accommodations, which often exceed expectations compared to other hotels. The rooms are described as large, comfortable and well-appointed with many noting the ample space provided. Cleanliness is a recurring theme with numerous guests appreciating the tidy and hygienic environment.
The facilities within the rooms are reported to be of high quality and well-maintained, enhancing the overall comfort of the stay. Several reviews mention that the rooms have a cozy ambiance and feel like a home away from home. Some rooms offer unique features such as dual bathrooms or the capacity to comfortably host multiple guests, adding to their appeal.
While a few guests have pointed out minor issues like less optimal air conditioning in specific rooms or a slightly stuffy smell, these instances seem to be exceptions rather than the norm. Overall, the combination of spaciousness, cleanliness and comfort makes Raia Hotel & Convention Centre Terengganu a favorable choice for travelers seeking a relaxing and well-equipped accommodation experience.
Guests of Raia Hotel & Convention Centre Terengganu have expressed satisfaction with the spacious and comfortable rooms. The beds, frequently described as large, including full-size and king-size options, provide ample space and comfort. Reviewers consistently mention the comfort of both the beds and pillows, noting the fluffiness and overall quality. However, it is worth noting that the mattress in some instances is split into two parts. Despite this, even single beds are reportedly roomy enough to accommodate two people comfortably. Overall, guests find the sleeping arrangements to be a highlight of their stay.
Raia Hotel & Convention Centre Terengganu generally receives positive feedback regarding its cleanliness. Guests consistently describe the rooms, bathrooms and overall hotel environment as clean, tidy and well-maintained. Many have expressed their satisfaction with the cleanliness of the spacious rooms, noting them to be both comfortable and sanitized. The hotel's facilities also contribute to its clean and comfortable reputation.
However, there are occasional criticisms, such as issues with smelly carpets and some guests interrupting the cleanliness by smoking, leading to poor ventilation. There are also remarks about occasional dustiness and minor hygiene concerns in the bathrooms. Despite these isolated incidents, the majority of reviews highlight the cleanliness positively, emphasizing the pleasure of staying in a clean and comfortable environment.
The Raia Hotel & Convention Centre Terengganu has garnered widespread acclaim for its exceptional staff. Guests frequently highlight the courteous, polite and respectful nature of the hotel team. The front desk and other staff members are consistently described as friendly, helpful and efficient. The Food & Beverage team also earns praise for their attentiveness and cordiality. Visitors appreciate the staff's quick response times and efficient service, exemplified by individuals like Mr. Fahmi during check-in. Overall, the staff’s readiness to assist and accommodate guests stands out as a significant factor contributing to the positive experiences of those who stay at the hotel.
Raia Hotel & Convention Centre Terengganu boasts a range of pool facilities that cater specifically to families, especially those with young children. The numerous positive remarks about the pool highlight its suitability and enjoyment factor for kids. Families have particularly appreciated the large size of the pool and the inclusion of engaging features like slides, making it an exciting spot for children. Reviews often describe the pool as great, nice and good, indicating a generally favorable opinion.
Moreover, the pool facilities are noted for being interesting and exceptional for small kids, helping to secure an enjoyable experience for younger guests. Despite some mentions of the pool's cleanliness issues and occasional closure due to renovations, the consensus suggests that the pool remains a favorite aspect of the hotel, frequently contributing to memorable stays for family groups. Overall, the pool is seen as a strong feature, adding significant value for families looking to keep their children entertained.
Visitors to the Raia Hotel & Convention Centre Terengganu have varied experiences with its parking facilities. Many guests appreciated the ample parking space designated behind the hotel, ensuring that there is generally enough room for vehicles. However, others noted that parking can be a bit challenging and scarce, especially near the lobby, where the availability is limited. The car park, while ample in designated areas, is located far from the entrance, making access to the hotel a long walk, which inconvenienced some guests. Additionally, parking is not gated, raising concerns about the safety and security of parked vehicles. Overall, while there are sufficient spaces behind the hotel, the distance and safety issues are common points of concern.
The Raia Hotel & Convention Centre Terengganu has garnered positive feedback for its family-friendly amenities, particularly its swimming facilities. Visitors highlighted that the kids had a wonderful time at the swimming pool and enjoyed the water park, making it an ideal destination for families. The hotel offers a large family room, which adds to the convenience and comfort for those traveling with children. Additionally, the presence of many nearby eateries further enhances the family stay experience. Overall, the hotel comes highly recommended for family vacations with its swimming amenities being a particular favorite among children.
Location Show Map
Location
While some reviews mention that the hotel is located outside the main city center, it offers good connectivity to key locations. Guests have noted its closeness to popular destinations like the beach, malls and various eateries, reducing the hassle of long commutes. The hotel's location allows for short taxi rides to the KTCC Mall and other central spots without the stress of city congestion.
Overall, guests find the location of Raia Hotel & Convention Centre Terengganu convenient and strategic with easy access to many places. The availability of good parking facilities is an added benefit for those traveling by car.
Breakfast
Many reviewers appreciated the diverse spread, describing it as superb, out of this world and extremely good. The breakfast buffet offers a wide array of options, catering to different preferences and tastes, which enhances the overall dining experience.
However, there are occasional mentions of areas for improvement. Some guests found certain foods to be too salty and a few noted that the breakfast buffet could benefit from further variety. Additionally, there were instances of inconsistencies in quality and service on different days.
Overall, the breakfast at Raia Hotel & Convention Centre Terengganu is largely celebrated for its quality, taste and variety, making it a notable highlight for many guests.
Dinner
Rooms
The facilities within the rooms are reported to be of high quality and well-maintained, enhancing the overall comfort of the stay. Several reviews mention that the rooms have a cozy ambiance and feel like a home away from home. Some rooms offer unique features such as dual bathrooms or the capacity to comfortably host multiple guests, adding to their appeal.
While a few guests have pointed out minor issues like less optimal air conditioning in specific rooms or a slightly stuffy smell, these instances seem to be exceptions rather than the norm. Overall, the combination of spaciousness, cleanliness and comfort makes Raia Hotel & Convention Centre Terengganu a favorable choice for travelers seeking a relaxing and well-equipped accommodation experience.
Beds
Cleanliness
However, there are occasional criticisms, such as issues with smelly carpets and some guests interrupting the cleanliness by smoking, leading to poor ventilation. There are also remarks about occasional dustiness and minor hygiene concerns in the bathrooms. Despite these isolated incidents, the majority of reviews highlight the cleanliness positively, emphasizing the pleasure of staying in a clean and comfortable environment.
Staff
Pool
Moreover, the pool facilities are noted for being interesting and exceptional for small kids, helping to secure an enjoyable experience for younger guests. Despite some mentions of the pool's cleanliness issues and occasional closure due to renovations, the consensus suggests that the pool remains a favorite aspect of the hotel, frequently contributing to memorable stays for family groups. Overall, the pool is seen as a strong feature, adding significant value for families looking to keep their children entertained.
Parking
Family
Yes, Raia Hotel & Convention Centre Terengganu has pool(s) that belong to one or more of the following categories: Indoor Pool, Children's Pool, Outdoor Pool.
No, a spa isn't available at Raia Hotel & Convention Centre Terengganu.
No, Raia Hotel & Convention Centre Terengganu doesn't allow dogs.
No, parking facilities aren't available at Raia Hotel & Convention Centre Terengganu.
No, Raia Hotel & Convention Centre Terengganu doesn't have a gym.
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