Valya Hotel, Kuala Terengganu

Kuala Terengganu 5.35724200, 103.09591300 , Lot Pt 35356,dataran Austin (Show on Map)
8.5
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsValya Hotel in Kuala Terengganu stands out as a highly regarded accommodation, thanks to several key strengths.

Firstly, the location is frequently praised for its strategic positioning in the city center, offering guests easy access to a wide array of shops, dining options and essential amenities. The proximity to Mydin Mall and other shopping outlets makes it highly convenient for those who enjoy retail therapy. Guests appreciate the nearby eateries and supermarkets, which collectively contribute to the overall comfort and satisfaction of their stay.

The rooms at Valya Hotel are consistently commended for cleanliness and comfort. Guests note the spaciousness and modern conveniences available in the rooms, such as queen-sized beds, refrigerators, TVs and basic provisions, which often exceed expectations. The meticulous tidiness and the well-maintained interiors enhance the comfort, resulting in a highly satisfying experience.

Cleanliness is a major highlight with many guests lauding the immaculate condition of the rooms and bathrooms. Descriptions such as "very clean," "neat," and "fragrant" are common, which underscores the hotel’s commitment to a hygienic environment. Even though there are minor mentions of areas requiring improvement, the general consensus remains overwhelmingly positive on this aspect.

The staff at Valya Hotel are another significant asset, receiving high marks for their friendliness, helpfulness and professionalism. Guests frequently note the warm and accommodating nature of the team, highlighting efficient check-in processes and standout service from individuals, such as Mr. Ming. This level of service fosters a reliable and comfortable stay experience.

Regarding bedding, feedback is mixed. While some guests find the bedsheets and beds to be very comfortable, others encounter issues with mattress firmness and pillow quality. There are mentions of mattresses being too soft or too hard and a particular concern regarding bed bugs was noted. Improvements in the bedding could further enhance guest satisfaction.

Overall, Valya Hotel offers a well-rounded experience with its prime location, clean and comfortable rooms and excellent staff service, though addressing the bedding concerns could make it an even better choice for travelers in Kuala Terengganu.
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Accessible Hotel
Valya Hotel features wheelchair-accessible facilities and an elevator. Accessible bathrooms are available for guests requiring them.

Family Friendly Hotel

Cheap Hotel

Room Types
Standard Double Room This double room has a soundproofing, electric kettle and minibar. This room has no windows.

Superior Double Room This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.

Standard Twin Room This twin room has a tea/coffee maker, seating area and air conditioning. This room has no windows.

Standard Twin Room The spacious twin room offers air conditioning, a minibar, as well as a private bathroom featuring a shower and a bidet. The unit offers 2 beds.

Standard Triple Room This triple room has a electric kettle, dining area and flat-screen TV. This room has no windows.

Superior Triple Room The spacious triple room provides air conditioning, a minibar, as well as a private bathroom featuring a shower and a bidet. The triple room features a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with satellite channels. The unit offers 2 beds.

Standard Quadruple Room no window This quadruple room has a electric kettle, seating area and dining area. This room has no windows.

Superior Quadruple Room The spacious quadruple room provides air conditioning, a minibar, as well as a private bathroom featuring a shower and a bidet. The quadruple room offers a tea and coffee maker, a seating area, a wardrobe and a flat-screen TV with satellite channels. The unit offers 2 beds.

Guest Reviews
8.5
Very Good
Location
Valya Hotel in Kuala Terengganu enjoys a highly praised location that contributes significantly to its appeal. Strategically situated in the city center, it is surrounded by a plethora of shops, dining options and convenient amenities, ensuring that basic needs are met with ease. The hotel's proximity to Mydin Mall and a variety of other shopping outlets makes it an ideal spot for travelers with a penchant for retail therapy. Additionally, its close vicinity to eateries and supermarkets like Watsons and those located within Mydin provide guests with diverse food choices and easy access to essential items. The central positioning also means that getting around the city is seamless with most destinations just a short walk or drive away. This strategic location not only enhances convenience but also adds to the overall comfort and satisfaction experienced by guests, making Valya Hotel a top choice for a stay in Kuala Terengganu.

Rooms
Valya Hotel in Kuala Terengganu offers rooms that consistently impress guests with their cleanliness and comfort. Many have noted the spaciousness of the rooms, describing them as exceeding expectations, akin to checking into a 4-star hotel. Even the smaller rooms, while more compact, are still appreciated for being complete with necessary amenities.

The interiors across the rooms are frequently highlighted as nice and comfy with guests praising the inclusion of modern conveniences such as queen-sized beds, refrigerators, TVs, kettles and provisions like tea, coffee and drinking water. The thoughtful provision of ironing boards and irons, along with impeccable cleanliness, further adds to the comfort of the stay.

The organization and tidiness of the spaces enhance the overall guest experience with many noting how beautiful and well-maintained the rooms are. The comfort of the bedsheets, the availability of a sofa in some rooms and meticulous attention to detail contribute to a highly satisfying and restful stay.

Beds
Valya Hotel in Kuala Terengganu receives mixed feedback regarding its bedding. Positive notes highlight the bedsheets as super comfortable and the bed itself as very comfortable for some guests. However, several reviews mention issues such as beds being not firm enough, old and not too comfy mattresses and challenges with springy, too soft or conversely too hard mattresses. Pillow quality is also a concern, described as thin and low, potentially causing neck pain. There's also a serious mention of bed bugs in one instance, which detracts from the overall sleeping experience. Overall, improvements in bedding comfort and quality could enhance guest satisfaction.

Cleanliness
Valya Hotel in Kuala Terengganu consistently receives high praise for its cleanliness from guests. Many reviews highlight the rooms and bathrooms as being particularly clean and comfortable. Words like "very clean", "neat", "fragrant" and "tidy" frequently appear in guest feedback, suggesting that the hotel pays close attention to maintaining a pleasant and hygienic environment. The facility is described as perfect, further supported by clean, fragrant towels and convenient access to all amenities.

However, there are occasional mentions of areas needing slight improvements, such as scrubbing walls harder to remove mold and vacuuming sand on the floor. Despite these minor issues, the overwhelming sentiment is that everything is generally clean, making it a reliable choice for travelers prioritizing cleanliness.

Staff
Valya Hotel in Kuala Terengganu boasts an exceptional team of staff, consistently praised for their friendliness and helpfulness. Guests frequently highlight the warm and accommodating nature of the personnel, noting their ability to listen and anticipate needs effectively. The check-in process is often commended for its efficiency, thanks to the capable and professional team at the counter. Specific praise is also given to individuals like Mr. Ming for their outstanding service. The overall service provided by the staff is described as prompt and reliable, contributing to a comfortable and trustworthy stay. Cleanliness is also a recurring theme with both the staff and the rooms receiving positive remarks in this regard, ensuring a pleasant experience for all guests.


No, Valya Hotel, Kuala Terengganu doesn't have any pool.

No, a spa isn't available at Valya Hotel, Kuala Terengganu.

No, Valya Hotel, Kuala Terengganu doesn't allow dogs.

No, parking facilities aren't available at Valya Hotel, Kuala Terengganu.

No, Valya Hotel, Kuala Terengganu doesn't have a gym.

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