Grand Margherita Hotel
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Summary of reviewsGrand Margherita Hotel enjoys a prime location right by the Kuching Waterfront, providing guests with scenic river views and instant access to the bustling promenade. The central positioning offers easy access to the city center, local eateries, nightlife, historic sites such as the famous cat statue and plentiful shopping spots. This highly strategic location makes the hotel an excellent base for exploring Kuching.
The breakfast experience is generally well-received with a wide variety of options catering to both Western and Asian tastes, including dishes like laksa sarawak and mee kolok. Guests appreciate the generous spread and delicious food. However, some have noted that the menu can be repetitive and occasionally lacks certain items such as cheese and pastries. Despite this, the breakfast remains one of the hotel's finer features.
The spacious rooms offer great views of the Sarawak river or the city and are often described as clean, comfy and cozy. Guests have praised the large, comfortable beds and the general convenience of the hotel's central location. However, some rooms appear outdated with issues like dirty carpets, worn fixtures and faulty amenities such as fridges and safe boxes. While cleanliness remains a concern, the staff's friendliness and efficiency are consistently commended. The team's dedication to making guests feel welcome and assisting them promptly is frequently highlighted.
Cleanliness feedback is mixed with several guests pointing out areas needing improvement, such as housekeeping services and the state of the facilities. Complaints have noted issues like dirty carpets, moldy tiles and non-vacuumed rooms. Despite acknowledging some clean rooms, the overall consensus is a need for better sanitation and regular upkeep.
The staff receives universal praise for their friendliness, helpfulness and attentiveness. From the warm reception at the lobby to the professional demeanor of the front desk, cafe and cleaning teams, guests consistently report an excellent level of service. Manager Alexander Cox and his team stand out for their accommodating nature and politeness.
Parking at the hotel is convenient with spaces available right in front of the building, but the number of spots is limited. Events hosted by the hotel can exacerbate the shortage, causing congestion and confusion. Despite the easy access, guests may find parking challenging during peak times.
The beds at Grand Margherita Hotel are generally praised for their comfort, contributing significantly to a restful night's sleep. While some guests have experienced inconsistencies, such as beds being too soft or hard, the overall feedback highlights the beds as one of the better aspects of their stay.
In summary, the Grand Margherita Hotel offers a favorable location, excellent staff service and comfortable beds, although improvements in room maintenance and cleanliness are needed. The breakfast generally pleases guests despite some repetitive aspects and high costs when paid separately. Parking can be challenging during events but remains conveniently close to the hotel.
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The breakfast experience is generally well-received with a wide variety of options catering to both Western and Asian tastes, including dishes like laksa sarawak and mee kolok. Guests appreciate the generous spread and delicious food. However, some have noted that the menu can be repetitive and occasionally lacks certain items such as cheese and pastries. Despite this, the breakfast remains one of the hotel's finer features.
The spacious rooms offer great views of the Sarawak river or the city and are often described as clean, comfy and cozy. Guests have praised the large, comfortable beds and the general convenience of the hotel's central location. However, some rooms appear outdated with issues like dirty carpets, worn fixtures and faulty amenities such as fridges and safe boxes. While cleanliness remains a concern, the staff's friendliness and efficiency are consistently commended. The team's dedication to making guests feel welcome and assisting them promptly is frequently highlighted.
Cleanliness feedback is mixed with several guests pointing out areas needing improvement, such as housekeeping services and the state of the facilities. Complaints have noted issues like dirty carpets, moldy tiles and non-vacuumed rooms. Despite acknowledging some clean rooms, the overall consensus is a need for better sanitation and regular upkeep.
The staff receives universal praise for their friendliness, helpfulness and attentiveness. From the warm reception at the lobby to the professional demeanor of the front desk, cafe and cleaning teams, guests consistently report an excellent level of service. Manager Alexander Cox and his team stand out for their accommodating nature and politeness.
Parking at the hotel is convenient with spaces available right in front of the building, but the number of spots is limited. Events hosted by the hotel can exacerbate the shortage, causing congestion and confusion. Despite the easy access, guests may find parking challenging during peak times.
The beds at Grand Margherita Hotel are generally praised for their comfort, contributing significantly to a restful night's sleep. While some guests have experienced inconsistencies, such as beds being too soft or hard, the overall feedback highlights the beds as one of the better aspects of their stay.
In summary, the Grand Margherita Hotel offers a favorable location, excellent staff service and comfortable beds, although improvements in room maintenance and cleanliness are needed. The breakfast generally pleases guests despite some repetitive aspects and high costs when paid separately. Parking can be challenging during events but remains conveniently close to the hotel.
Hotel near Nightlife Spots
The Grand Margherita Hotel is centrally located on Jalan Tunku Abdul Rahman in Kuching. This location offers proximity to various nightlife options and entertainment venues in the city center.
Business Hotel
The Grand Margherita Hotel has 5 fully equipped function rooms suitable for seminars, exhibitions, wedding banquets, and private celebrations. The Dewan Asajaya can fit 650 persons for banquets, and the Pelagus Room caters to 180 persons for banquets or 200 persons theatre-style.
Hotel with Parking
The Grand Margherita Hotel provides free self-parking and is strategically located. The hotel is known for its excellent service and strategic location.
4-Star Hotel
Located on Jalan Tunku Abdul Rahman in Kuching, this hotel features nice, big rooms and is known for its comfortable accommodations. It's a popular choice and is well-regarded for its excellent service.
Accessible Hotel
Guest Reviews
Grand Margherita Hotel boasts a stellar location that's frequently praised by guests. Positioned right by the Kuching Waterfront, this hotel offers scenic river views and immediate access to a bustling promenade. The central location is highly strategic, placing visitors within walking distance to the city center, local food spots and key sightseeing highlights. Guests appreciate the easy accessibility to various amenities and the vibrant nightlife with some even enjoying the night scenery right from their rooms. Additionally, being near historic sites like the famous cat statue and numerous shopping spots makes it a prime choice for tourists. The hotel's location stands out as its star feature, making it an excellent base for exploring all that Kuching has to offer.
At Grand Margherita Hotel, the breakfast experience has been generally well-received by guests. Many have praised the wide variety of options available, catering to both Western and Asian tastes. The breakfast spread is described as generous in terms of both variety and quantity with dishes like laksa sarawak and mee kolok being particularly noted. Guests have enjoyed the ample choices and found the food to be delicious.
However, some aspects of the breakfast have room for improvement. A number of guests have mentioned that the breakfast buffet is quite repetitive with little variation from day to day, which can be a drawback for those staying for longer periods. There have been comments about the food not always being warm and some menu items, such as the nasi lemak, needing better preparation. Additionally, while the breakfast is plentiful, some guests feel that it lacks certain items such as cheese and pastries and is overall a bit ordinary.
The breakfast has also been noted as somewhat expensive with some guests pointing out the high cost when paid separately. Despite these critiques, there is consensus that the breakfast is one of the hotel's best features and overall, guests found it to be satisfying and enjoyable.
The rooms at Grand Margherita Hotel offer a mixed experience according to guest reviews. On the positive side, many guests appreciated the spaciousness of the rooms with some noting that the rooms are pristine, soundproof and provide great views of the Sarawak river or the city. Cleanliness of the rooms and bathrooms was highlighted often with terms like "clean," "comfy," and "cozy" being frequently mentioned. Guests also found the beds to be big and comfortable and the hotel’s location in the city center was consistently praised for its convenience and scenic views.
However, several reviews pointed out that the hotel has an outdated impression. Issues such as the room looking old, wear and tear, dirty carpets and some faulty room amenities like fridges and safe boxes were noted. Some guests had concerns about the quality of pillows and the comfort of mattresses, describing them as low quality and hard. Additionally, there were occasional complaints about the lack of a hair dryer and inefficient functioning of the toilet/shower door.
The staff received commendations for being friendly and efficient and the breakfast buffet was considered good by many. Despite some inconsistencies and areas needing improvement, the overall spaciousness, comfort and location make it a generally worthwhile choice for many travelers.
Guests of the Grand Margherita Hotel generally had positive experiences with the beds. Many found the beds to be super comfortable, providing a restful night's sleep with soft and comfy mattresses and pillows. Some guests specifically praised the setup, noting the big boxspring bed with an assortment of long and short pillows.
However, there were some inconsistencies in experiences. While several guests highlighted the sheer comfort of the beds, a few mentioned issues such as beds feeling a bit too soft or hard. Other concerns included bedsheets and pillow materials not meeting expectations and the absence of mattress protectors.
Despite these occasional drawbacks, the comfort of the beds stood out as a significant plus, making it one of the better features of their stay.
Grand Margherita Hotel has received a mix of feedback regarding cleanliness. Numerous guests have highlighted significant areas in need of improvement, particularly emphasizing the housekeeping services and the state of the facilities. Complaints extend to missing amenities, outdated and poorly maintained facilities and various cleanliness issues in the rooms and bathrooms, such as moldy tiles, unclean toilets and spider webs. Specific cited problems include dirty carpets, non-vacuumed rooms, stained bedding and unaddressed bad odors. While one review noted a clean room, the consensus suggests that overall sanitation and attention to detail are lacking, particularly in the bathrooms and common areas. The pervasive sense is that the hotel could benefit from a thorough overhaul of its cleaning standards and regular upkeep routines.
The Grand Margherita Hotel is frequently praised for its staff, who are described as friendly, helpful and always willing to assist. Guests have highlighted the warm ambience of the hotel lobby and the politeness and attentiveness of the team, from the front desk to the cafe and cleaning staff. The front desk manager, Alexander Cox and his team are noted for their consistently positive and accommodating demeanor. Reviews consistently emphasize the excellent service provided by the staff, underscoring their responsiveness, knowledge and willingness to go above and beyond to ensure a pleasant stay. Whether interacting with the reception, cafe or housekeeping, guests can expect a high level of professionalism and friendliness at the Grand Margherita Hotel.
Grand Margherita Hotel offers easy parking access with spaces available right in front of the hotel, making it convenient for guests upon arrival. However, many guests highlighted a significant issue with the availability of parking spaces during their stay. The parking area tends to be limited and often becomes congested, especially when the hotel hosts events, which exacerbates the shortage of spots for regular visitors. Additionally, the lack of clear directions within the carpark has contributed to some confusion about where guests are permitted to park. Despite the presence of car plate signs, parking is not always adequately provided for those who have booked it. Overall, while the hotel does offer close and easy access to parking, the limited number of spaces and occasional reservation of spots for events can pose challenges for guests, making it essential to consider alternative parking arrangements during peak times or events.
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Location
Breakfast
However, some aspects of the breakfast have room for improvement. A number of guests have mentioned that the breakfast buffet is quite repetitive with little variation from day to day, which can be a drawback for those staying for longer periods. There have been comments about the food not always being warm and some menu items, such as the nasi lemak, needing better preparation. Additionally, while the breakfast is plentiful, some guests feel that it lacks certain items such as cheese and pastries and is overall a bit ordinary.
The breakfast has also been noted as somewhat expensive with some guests pointing out the high cost when paid separately. Despite these critiques, there is consensus that the breakfast is one of the hotel's best features and overall, guests found it to be satisfying and enjoyable.
Rooms
However, several reviews pointed out that the hotel has an outdated impression. Issues such as the room looking old, wear and tear, dirty carpets and some faulty room amenities like fridges and safe boxes were noted. Some guests had concerns about the quality of pillows and the comfort of mattresses, describing them as low quality and hard. Additionally, there were occasional complaints about the lack of a hair dryer and inefficient functioning of the toilet/shower door.
The staff received commendations for being friendly and efficient and the breakfast buffet was considered good by many. Despite some inconsistencies and areas needing improvement, the overall spaciousness, comfort and location make it a generally worthwhile choice for many travelers.
Beds
However, there were some inconsistencies in experiences. While several guests highlighted the sheer comfort of the beds, a few mentioned issues such as beds feeling a bit too soft or hard. Other concerns included bedsheets and pillow materials not meeting expectations and the absence of mattress protectors.
Despite these occasional drawbacks, the comfort of the beds stood out as a significant plus, making it one of the better features of their stay.
Cleanliness
Staff
Parking
No, Grand Margherita Hotel doesn't have any pool.
No, a spa isn't available at Grand Margherita Hotel.
No, Grand Margherita Hotel doesn't allow dogs.
Yes, parking facilities are available at Grand Margherita Hotel.
No, Grand Margherita Hotel doesn't have a gym.
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