Imperial Hotel Kuching
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Summary of reviewsImperial Hotel Kuching comes highly recommended by its guests for several key aspects. The hotel boasts a strategic location near the airport and is adjoined to a shopping mall, offering travelers both convenience and accessibility to shops and dining options. Although it's not in the city center, its proximity to important locations like the bus terminal and Bako Park makes it easy for guests to explore the city.
The hotel's breakfast is widely praised for its variety and taste, providing guests with a range of satisfying options to start their day. While some guests suggested improvements in specific items like pastries and Nasi lemak, the majority found the breakfast experience to be fulfilling.
Rooms at Imperial Hotel Kuching are frequently highlighted for their cleanliness, spaciousness and comfort. Guests appreciate the ample storage, cozy beds and pleasant views, often noting the high standards of room and bathroom cleanliness. The hotel’s staff receives accolades for their helpfulness and friendliness, ensuring a welcoming and efficient service for all visitors.
The gym stands out as a significant feature, being well-equipped and highly satisfactory for guests seeking workout facilities. Similarly, the indoor swimming pool is well-regarded for its cleanliness and condition, though some improvements in maintenance and amenities could enhance the experience.
Parking services receive mixed reviews; many guests appreciate the free parking options and well-maintained facilities, but some mention difficulties in finding spaces and the convenience of parking locations.
Overall, Imperial Hotel Kuching excels in providing a comfortable and convenient stay with its commendable rooms, quality breakfast, friendly staff and excellent gym facilities being the highlights.
Categories
The hotel's breakfast is widely praised for its variety and taste, providing guests with a range of satisfying options to start their day. While some guests suggested improvements in specific items like pastries and Nasi lemak, the majority found the breakfast experience to be fulfilling.
Rooms at Imperial Hotel Kuching are frequently highlighted for their cleanliness, spaciousness and comfort. Guests appreciate the ample storage, cozy beds and pleasant views, often noting the high standards of room and bathroom cleanliness. The hotel’s staff receives accolades for their helpfulness and friendliness, ensuring a welcoming and efficient service for all visitors.
The gym stands out as a significant feature, being well-equipped and highly satisfactory for guests seeking workout facilities. Similarly, the indoor swimming pool is well-regarded for its cleanliness and condition, though some improvements in maintenance and amenities could enhance the experience.
Parking services receive mixed reviews; many guests appreciate the free parking options and well-maintained facilities, but some mention difficulties in finding spaces and the convenience of parking locations.
Overall, Imperial Hotel Kuching excels in providing a comfortable and convenient stay with its commendable rooms, quality breakfast, friendly staff and excellent gym facilities being the highlights.
Business Hotel
Imperial Hotel Kuching provides cozy accommodations and first-rate amenities. It is a popular choice for business travelers seeking comfort and convenience.
Hotel with Parking
The Imperial Hotel Kuching provides free parking and is located centrally in Kuching. It offers clean and spacious rooms.
Cheap Hotel
Imperial Hotel Kuching provides a comfortable stay with breakfast options. It is well-suited for travelers looking for affordable accommodations without sacrificing convenience and comfort.
Accessible Hotel
Features wheelchair accessibility, including a wheelchair-accessible concierge and registration desk. Equipped with elevators and grab bars near the toilet. Offers low-height counters and sinks for added convenience.
Hotel with Gym
The Imperial Hotel Kuching is known to have gym facilities. It is conveniently located in Kuching, providing easy access to various attractions.
4-Star Hotel
Imperial Hotel Kuching is strategically located next to Boulevard Shopping Mall. It offers an outdoor pool, a restaurant, a sauna, and a fitness center. The hotel is connected to the shopping center for easy access to retail and dining options.
Hotel with Outdoor Pool
The hotel offers an outdoor pool and a children's pool, complemented by sauna and steam room facilities. Its location next to a shopping mall provides convenient access to amenities after using the pool facilities.
Hotel with Swimming Pool
Pool Lap Lanes Outdoor Pool
Hotel with Pool Lap Lanes
Guest Reviews
Imperial Hotel Kuching enjoys a strategic location that offers several benefits for travelers. While it is not situated directly in the bustling city center, it is conveniently close to the airport, making it a practical choice for those with early flights or tight schedules. The hotel is integrated with a shopping mall, providing guests with easy access to a variety of shops and dining options, which is frequently highlighted as a significant advantage. Despite being a bit far from the heart of Kuching and its main attractions, the proximity to key points of interest such as the bus terminal and Bako Park ensures that guests can still explore the city's offerings without much hassle. Many guests appreciate the convenience, accessibility and the array of amenities available due to its adjoining mall. Overall, the hotel’s location is considered good, especially for those looking to balance convenience with accessibility.
Imperial Hotel Kuching’s breakfast offerings have received widespread acclaim from guests, highlighting a range of positive points. Breakfast at the hotel is often described as very nice, good and even excellent by many. Guests appreciated the great variety and the many choices available with comments frequently mentioning the buffet's good selection of food and beverages. The breakfast spread is noted for its remarkable and exquisite offerings, catering to different tastes and preferences with simple hot dishes to hearten the start of the day.
However, some guests did express a desire for more variety and improvement in certain areas, particularly the pastry menu and specific dishes like Nasi lemak. Although a few pointed out that the quality could sometimes be standard or more limited than expected, the majority found it satisfying—remarking on the abundance and heavenly taste of the food served.
The overall feedback suggests that Imperial Hotel Kuching provides a more than adequate breakfast experience, marked by a good range of options and decent quality, even though there is still room for enhancements in variety and specific offerings.
The dinner experience at Imperial Hotel Kuching received mixed feedback from guests. Many praised the chicken chop, which was highlighted as a standout dish that exceeded expectations and even garnered a five-star rating from satisfied diners. However, the overall dining options at the hotel were frequently criticized for being limited and uninspiring, especially during dinner. Some guests found the buffet dinner not worth its price and described the food, including the steak, as tough and cold. Others mentioned that the food was generally dull and not satisfying. Despite these criticisms, there were mentions of great food and better offerings from the restaurant menu. Breakfast variety seemed to have declined during some stays with guests noting less diversity in the morning spread. Overall, while certain dishes like the chicken chop shone, there is room for improvement in the variety and quality of the food served at Imperial Hotel Kuching.
Imperial Hotel Kuching has received considerable positive feedback regarding its rooms, making it a recommended choice for travelers seeking comfort and cleanliness. Guests consistently report that the rooms are clean, tidy and extremely spacious, providing ample storage and space. The accommodation is frequently described as very comfortable with cozy beds, ensuring a restful stay. Many appreciate the bright and neat presentation of the rooms, enhancing the overall ambiance.
Several reviews highlight the large size of the rooms, which are well-suited for families or those needing extra room to move. The views from the rooms, often facing the city or the swimming pool, add an extra touch to the pleasant experience. Cleanliness is a recurring theme in the feedback with numerous guests praising both the bedrooms and bathrooms for their high standards.
Despite a few guests finding the rooms too cold, the general consensus is that the rooms meet or exceed expectations, boasting excellent comfort and spaciousness. For travelers prioritizing a comfortable, clean and roomy environment, Imperial Hotel Kuching seems to excel in meeting these needs, consistently providing a satisfactory stay.
Imperial Hotel Kuching has garnered favorable feedback from guests about its beds, frequently praised for being both comfortable and cozy. Numerous reviews highlight the spaciousness and comfort of the beds, even mentioning king-size options that enhance the sleeping experience. While some feedback points out occasional issues with mattress firmness and pillow comfort, overall the consensus is that the beds contribute to a restful stay. Guests have consistently enjoyed good rest, attributing this to the comfort of the beds and the general ambiance of the rooms. Though a few reviews noted a lack of sufficient blankets, the overall impression remains positive with many guests emphasizing how well they slept during their stay.
Imperial Hotel Kuching is widely praised for its cleanliness with numerous reviews highlighting the pristine condition of the rooms and shared spaces. Guests frequently describe the rooms as very clean, spacious and comfortable. The premises overall maintain a clean and bright atmosphere with mentions of well-maintained facilities. The hotel's general cleanliness standards are considered excellent by many, contributing to a comfortable and tidy environment. However, some feedback suggests that bathroom cleanliness and specific areas like the air conditioning vents could see improvement. Despite these minor issues, the hotel's commitment to maintaining a clean and welcoming space receives high marks from its guests, making it an appealing choice for travelers seeking a hygienic and orderly accommodation.
Imperial Hotel Kuching is highly praised for its exceptional staff, who are frequently described as very helpful, kind and friendly. The receptionists and housekeeping staff receive particular commendation for their attentiveness and friendliness. Guests consistently report experiencing excellent service, bolstered by a polite and efficient team. Across various roles, from general staff to the front desk, the personnel are noted to provide prompt and attentive service. This dedication to hospitality extends to all members of the staff, ensuring a pleasant experience for all visitors.
The gym at the Imperial Hotel Kuching has garnered a strong reputation for being one of the best hotel gyms available. Guests consistently note that the gym is well-equipped, providing all the necessary tools for a comprehensive workout. The facilities are frequently described as excellent and very good, underscoring the high level of satisfaction among visitors. Many find the gym service to be commendable, enhancing the overall experience. While a few guests mentioned that more facilities could be added, the general consensus highlights the gym’s impressive offerings and great condition. Overall, the gym stands out as a significant perk for those seeking fitness options during their stay.
Imperial Hotel Kuching's indoor swimming pool generally receives positive feedback from guests. Many appreciate the cleanliness and the pool's good condition with one guest noting the clear line markings at the bottom. The pool area is often filled with people enjoying themselves, contributing to a lively atmosphere. However, some areas for improvement include enhancing sunshade facilities and ensuring regular maintenance. There are mentions of insufficient poolside towels and a need for clearer procedures, such as limiting swim time and enforcing distance control. Despite periodic closures and operational issues, the pool remains a highlight for many visitors.
The parking experience at Imperial Hotel Kuching has gathered mixed feedback from guests. On the positive side, many appreciated the free parking provided at the basement, noting the availability of options like underground and valet car parking. Guests generally found the parking routes and facilities comfortable and well-maintained. Additionally, some mentioned the convenience of having shared parking with a nearby shopping mall.
However, there are areas that could use improvement. A few guests complained about difficulties in finding parking spaces and the limited availability of hotel-specific parking spots. Others highlighted issues with the parking being located far from lifts, which could be inconvenient, especially with luggage. There were also mentions of the parking lot being dark and smelly at times. Despite these drawbacks, the overall sentiment indicates that the hotel offers a satisfactory parking experience with ample free options and decent facilities.
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Location
Breakfast
However, some guests did express a desire for more variety and improvement in certain areas, particularly the pastry menu and specific dishes like Nasi lemak. Although a few pointed out that the quality could sometimes be standard or more limited than expected, the majority found it satisfying—remarking on the abundance and heavenly taste of the food served.
The overall feedback suggests that Imperial Hotel Kuching provides a more than adequate breakfast experience, marked by a good range of options and decent quality, even though there is still room for enhancements in variety and specific offerings.
Dinner
Rooms
Several reviews highlight the large size of the rooms, which are well-suited for families or those needing extra room to move. The views from the rooms, often facing the city or the swimming pool, add an extra touch to the pleasant experience. Cleanliness is a recurring theme in the feedback with numerous guests praising both the bedrooms and bathrooms for their high standards.
Despite a few guests finding the rooms too cold, the general consensus is that the rooms meet or exceed expectations, boasting excellent comfort and spaciousness. For travelers prioritizing a comfortable, clean and roomy environment, Imperial Hotel Kuching seems to excel in meeting these needs, consistently providing a satisfactory stay.
Beds
Cleanliness
Staff
Gym
Pool
Parking
However, there are areas that could use improvement. A few guests complained about difficulties in finding parking spaces and the limited availability of hotel-specific parking spots. Others highlighted issues with the parking being located far from lifts, which could be inconvenient, especially with luggage. There were also mentions of the parking lot being dark and smelly at times. Despite these drawbacks, the overall sentiment indicates that the hotel offers a satisfactory parking experience with ample free options and decent facilities.
Yes, Imperial Hotel Kuching has pool(s) that belong to one or more of the following categories: Pool Lap Lanes, Outdoor Pool.
No, a spa isn't available at Imperial Hotel Kuching.
No, Imperial Hotel Kuching doesn't allow dogs.
Yes, parking facilities are available at Imperial Hotel Kuching.
Yes, Imperial Hotel Kuching has a gym.
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