Castello Hotel
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Summary of reviewsCastello Hotel receives positive feedback for its prime location, offering convenience and accessibility near shopping malls like JPO and AEON, as well as numerous dining options. Guests appreciate the ease of moving around the area, the proximity to essential amenities such as banks and petrol stations and the nearby local food shops. This strategic location, combined with the hotel's cleanliness and friendly staff, makes it a compelling choice for travelers seeking both convenience and comfort.
The rooms at Castello Hotel are praised for their cleanliness and comfort with comfortable beds and well-maintained bathrooms being standout features. The decor contributes to a cozy atmosphere, further enhancing the overall guest experience. However, some guests have noted that the rooms can be smaller than expected and certain amenities like a fridge and room slippers/sandals are missing. Noise from the main road and poor sound insulation can be an issue for light sleepers and some guests were disappointed when they did not receive the rooms with windows they had requested, impacting the room's ambiance due to a lack of natural light.
While the majority of guests highlight the hotel's cleanliness, noting spacious and tidy accommodations, some areas need improvement such as occasional moldy odors and reports of dirty sheets. A recurring concern is the lack of windows in some rooms, which could affect the overall stay for some guests. Despite these issues, the hotel's efforts in maintaining cleanliness are generally appreciated.
The staff at Castello Hotel is largely viewed positively with many guests describing them as friendly, polite and helpful. The front desk and housekeeping staff, in particular, receive accolades for their exceptional service and attentiveness. Although there are occasional mentions of unhelpful or rude behavior, the overall consensus is that the staff significantly enhances the guest experience.
The beds are commonly found to be comfortable with many guests enjoying a cozy sleeping experience. However, some find the pillows too soft and suggest providing two pillows per person. A few guests also mention allergy issues with the bed sheets and note that taller individuals might find the bed length unsuitable. Despite these concerns, the overall sentiment towards the beds is positive.
In summary, Castello Hotel offers a combination of convenience, comfort and attentive service, making it a generally favorable choice for travelers. While there are areas for improvement, the hotel's prime location, clean and comfortable rooms and friendly staff contribute to a valued stay.
Categories
The rooms at Castello Hotel are praised for their cleanliness and comfort with comfortable beds and well-maintained bathrooms being standout features. The decor contributes to a cozy atmosphere, further enhancing the overall guest experience. However, some guests have noted that the rooms can be smaller than expected and certain amenities like a fridge and room slippers/sandals are missing. Noise from the main road and poor sound insulation can be an issue for light sleepers and some guests were disappointed when they did not receive the rooms with windows they had requested, impacting the room's ambiance due to a lack of natural light.
While the majority of guests highlight the hotel's cleanliness, noting spacious and tidy accommodations, some areas need improvement such as occasional moldy odors and reports of dirty sheets. A recurring concern is the lack of windows in some rooms, which could affect the overall stay for some guests. Despite these issues, the hotel's efforts in maintaining cleanliness are generally appreciated.
The staff at Castello Hotel is largely viewed positively with many guests describing them as friendly, polite and helpful. The front desk and housekeeping staff, in particular, receive accolades for their exceptional service and attentiveness. Although there are occasional mentions of unhelpful or rude behavior, the overall consensus is that the staff significantly enhances the guest experience.
The beds are commonly found to be comfortable with many guests enjoying a cozy sleeping experience. However, some find the pillows too soft and suggest providing two pillows per person. A few guests also mention allergy issues with the bed sheets and note that taller individuals might find the bed length unsuitable. Despite these concerns, the overall sentiment towards the beds is positive.
In summary, Castello Hotel offers a combination of convenience, comfort and attentive service, making it a generally favorable choice for travelers. While there are areas for improvement, the hotel's prime location, clean and comfortable rooms and friendly staff contribute to a valued stay.
3-Star Hotel
Located in Indahpura, Kulai, it offers comfortable accommodations and is conveniently located near local attractions and amenities.
Family Friendly Hotel
Business Hotel
Cheap Hotel
Guest Reviews
Castello Hotel boasts a prime location that has garnered praise for its convenience and accessibility. Positioned near JPO and AEON, it provides guests with seamless access to shopping malls and a plethora of dining options. The hotel is strategically situated, making it easy for guests to move around and find restaurants within walking distance. The area is well-equipped with necessary amenities such as banks, petrol stations and various eateries, contributing to a comfortable and hassle-free stay. Many reviews highlight the hotel's proximity to local food shops, adding to its appeal for food enthusiasts. Additionally, the hotel is noted for its cleanliness and friendly staff, making it a value-for-money choice for travelers looking for both convenience and comfort in the city.
Castello Hotel has garnered mixed feedback regarding its rooms. Guests repeatedly praised the cleanliness and comfort of the rooms, highlighting the comfortable beds and clean toilets as standout features. The decor has also been appreciated for being nice and contributing to a comfy atmosphere. Despite the positive notes on cleanliness and comfort, several guests found the room size to be smaller than expected and a lack of certain amenities like fridge and room slippers/sandals was noted.
One recurring issue reported by those who stayed in rooms facing the main road is noise. The sound of traffic and poor sound insulation detracted from the overall experience for light sleepers or anyone sensitive to noise. Additionally, some guests were disappointed when they requested rooms with windows but received rooms without them instead. These rooms also received feedback about the lack of natural light and the negative impact on overall room ambiance.
Overall, while the rooms at Castello Hotel are appreciated for their comfort and cleanliness, potential guests should be aware of the noise levels and the possibility of receiving a room without a window if specific requests are not met.
The beds at Castello Hotel generally receive positive feedback for their comfort with many guests highlighting the cozy and comfortable nature of the beds. However, some reviews mention that the pillows can be a point of improvement with several guests finding them too soft and suggesting the need for at least two pillows per person. A few guests also noted some issues with allergies due to the bed sheets and mentioned that the bed length might not be suitable for taller individuals. Despite these concerns, the overall sentiment leans towards a pleasant sleeping experience.
Castello Hotel receives mixed feedback regarding its cleanliness, but the majority of reviews highlight positive experiences. Guests frequently commend the hotel for its clean and comfortable rooms with many describing the accommodations as spacious and well-maintained. The bathrooms in particular often receive praise for their tidiness and cleanliness.
The central location of the hotel is another recurring positive feature, providing convenient access to a variety of eating establishments. Additionally, the friendly and accommodating staff contribute positively to the overall guest experience.
However, some reviews note areas needing improvement, such as occasional moldy odors and reports of dirty sheets. A few guests also mention that certain rooms lack windows, which might impact the overall stay for some.
Despite these issues, most visitors seem to appreciate the cleanliness and comfort that Castello Hotel strives to offer, making it a generally favorable choice for travelers.
The reviews for Castello Hotel paint a generally positive picture of the staff. Numerous guests frequently described the staff as friendly, polite and helpful. Many highlighted the front desk staff and housekeeping for their exceptional service and attentiveness with several guests noting that the staff went out of their way to accommodate specific requests. Although a few reviews mentioned instances of unhelpful or rude behavior, the overwhelming consensus is that the staff at Castello Hotel contributes positively to the overall guest experience.
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Location
Rooms
One recurring issue reported by those who stayed in rooms facing the main road is noise. The sound of traffic and poor sound insulation detracted from the overall experience for light sleepers or anyone sensitive to noise. Additionally, some guests were disappointed when they requested rooms with windows but received rooms without them instead. These rooms also received feedback about the lack of natural light and the negative impact on overall room ambiance.
Overall, while the rooms at Castello Hotel are appreciated for their comfort and cleanliness, potential guests should be aware of the noise levels and the possibility of receiving a room without a window if specific requests are not met.
Beds
Cleanliness
The central location of the hotel is another recurring positive feature, providing convenient access to a variety of eating establishments. Additionally, the friendly and accommodating staff contribute positively to the overall guest experience.
However, some reviews note areas needing improvement, such as occasional moldy odors and reports of dirty sheets. A few guests also mention that certain rooms lack windows, which might impact the overall stay for some.
Despite these issues, most visitors seem to appreciate the cleanliness and comfort that Castello Hotel strives to offer, making it a generally favorable choice for travelers.
Staff
No, Castello Hotel doesn't have any pool.
No, a spa isn't available at Castello Hotel.
No, Castello Hotel doesn't allow dogs.
No, parking facilities aren't available at Castello Hotel.
No, Castello Hotel doesn't have a gym.
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