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Summary of reviewsThe KOKO HOTEL Premier Kumamoto stands out as a top-tier accommodation in Kumamoto, garnering consistent praise for its prime location, modern amenities and exceptional service. Its placement within a commercial complex provides immediate access to a shopping mall and the bus terminal, facilitating easy city exploration. Major attractions such as Kumamoto Castle are conveniently nearby, offering breathtaking views from many guest rooms, adding a picturesque touch to the stay.
The hotel shines in its breakfast offerings, featuring a delicious variety of both Japanese and Western options. Guests appreciate the delightful taste, the range of choices and the beautiful view of Kumamoto Castle from the breakfast restaurant, creating a pleasant dining experience. Though there are minor criticisms about specific details and occasional availability issues, the overall sentiment remains highly positive.
Rooms at KOKO HOTEL Premier Kumamoto are frequently applauded for their cleanliness, spaciousness and modern design. Visitors enjoy the comfortable beds, well-maintained facilities and particularly appreciate the stunning views of the city and castle. Though standard double rooms can feel compact, the clever design ensures they are functional and aesthetically pleasing. Daily fresh towels and essentials further enhance the guest experience.
Impeccable cleanliness is a trademark of the hotel with guests repeatedly mentioning the spotless state of the rooms, bathrooms and common areas. The brand-new feel and the effort from the staff to maintain high hygiene standards contribute significantly to a relaxing and comfortable stay.
The hotel staff receive high marks for their professionalism, friendly demeanor and excellent service. The front desk staff’s proficiency in English and some in Chinese, their courteousness and their ability to offer local advice are particularly appreciated. Security measures ensuring only guest access to certain areas add an extra layer of comfort, especially valued by female travelers.
Comfortable beds are a standout feature with guests frequently highlighting their softness and the excellent sleep quality they provide. The thoughtful provision of both firm and soft pillows, along with cozy nooks furnished with a small sofa and chairs, enhance the room’s comfort.
In summary, KOKO HOTEL Premier Kumamoto is highly recommended for its elegant design, modern amenities, prime location and exceptional service. Guests consistently express a desire to return, making it a preferred choice for travelers seeking comfort and convenience in Kumamoto. Show more
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Hotel with Free Wi-Fi
Located in Sakura-machi, this hotel provides free Wi-Fi. This ensures that guests can stay connected and productive during their stay, making it a great choice for those needing reliable internet access.
4-Star Hotel
Identified as a luxury 4-star hotel, it maintains high ratings for its amenities and overall quality. Guests benefit from complimentary WiFi and air-conditioned rooms, contributing to a comfortable and convenient experience.
Hotel for Honeymoon
Romantic Hotel
Small Hotel
Room Types
Moderate Double RoomThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This double room is air-conditioned and has a flat-screen TV, a tea and coffee maker, a wardrobe and a carpeted floor. The unit has 1 bed.
Superior Queen RoomThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room provides air conditioning, a tea and coffee maker, a wardrobe, a carpeted floor and a flat-screen TV. The unit offers 1 bed.
Deluxe King RoomThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The double room features air conditioning, a tea and coffee maker, a wardrobe, a carpeted floor and a flat-screen TV. The unit has 1 bed.
Superior Twin RoomThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The twin room provides air conditioning, a tea and coffee maker, a wardrobe, a carpeted floor and a flat-screen TV. The unit offers 2 beds.
Deluxe Twin RoomThe spacious twin room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.
Guest Reviews
8.9
Excellent
Location
KOKO HOTEL Premier Kumamoto boasts a prime location, making it an ideal spot for visitors to Kumamoto. Nestled within a commercial complex, the hotel offers immediate access to a shopping mall and the bus terminal, streamlining both shopping and transportation needs. The central placement allows for easy exploration of the city with major attractions such as Kumamoto Castle conveniently nearby. Guests frequently highlighted the incredible views of the castle from their rooms, adding a picturesque touch to their stay.
The hotel's modern design features spacious, spotless rooms, contributing to a comfortable experience. While its central location situates it in a bustling area, the hotel's environment remains peaceful, perfect for relaxation after a day of sightseeing. The proximity to the Sakuracho Shopping Street and other shopping areas enhances the convenience for guests looking to indulge in local retail therapy.
In addition to its enviable location, the hotel offers excellent service and amenities, creating a well-rounded experience for travelers. Whether in town for business or leisure, KOKO HOTEL Premier Kumamoto stands out for its central and convenient location, making it a frequent choice for many visitors.
Breakfast
KOKO HOTEL Premier Kumamoto receives high praise for its breakfast offerings. Many guests describe the breakfast as delicious with commendations for both Japanese and Western options. The breakfast restaurant's view of Kumamoto Castle adds a picturesque touch, enhancing the dining experience. Guests have expressed enjoyment while having breakfast in a relaxed mood, indicating a pleasant ambiance. Despite the positive feedback, a few reviews highlight areas for improvement, such as the absence of olive oil for the salad and suggestions for complimentary breakfast deals. It’s worth noting that some guests were disappointed by the lack of breakfast availability not mentioned in the description, which was inconvenient for them. Overall, the positive sentiments about the breakfast emphasize its appealing taste, variety and enjoyable setting.
Rooms
KOKO HOTEL Premier Kumamoto excels in creating a pleasant and inviting atmosphere for its guests. The rooms are frequently noted for their cleanliness and modern design, providing a comfortable stay with well-maintained facilities. Guests particularly appreciate the spaciousness of many rooms, often remarking on the comfortable beds that assure a good night's rest and the aesthetically pleasing furnishings that contribute to a sense of relaxation.
The hotel's strategic location offers breathtaking views, especially of Kumamoto Castle, adding an extraordinary visual element to the guest experience. Many rooms are praised for their unobstructed sightlines of the city and the castle, making mornings particularly delightful with such stunning vistas.
While some reviews mention that standard double rooms can be a bit compact, the clever design and effective use of space ensure they do not feel cramped. All rooms are noted for their tidy and luxurious ambiance with several guests highlighting the spacious bathrooms and excellent amenities available.
In summary, KOKO HOTEL Premier Kumamoto receives high marks for its clean, comfortable and spacious rooms, coupled with incredible views and modern facilities.
Beds
KOKO HOTEL Premier Kumamoto consistently receives praise for its comfortable beds and well-sized rooms. Guests frequently highlight the beds as being very comfortable, often remarking they provide excellent sleep quality. The mattresses are generally soft, which many find appealing. The thoughtful provision of both firm and soft pillows adds to the comfort. The bed-making is noted to be tidy and well-done. Additionally, the rooms include a small sofa and a set of chairs, offering a cozy nook for relaxation. Overall, the beds are a standout feature with their size and comfort ensuring a restful stay.
Cleanliness
KOKO HOTEL Premier Kumamoto has consistently impressed guests with its impeccable cleanliness and modern facilities. The hotel boasts a clean and comfortable environment, making it a relaxing place to stay. Guests frequently mentioned the brand-new feel of the hotel, accentuated by clean and well-kept rooms, bathrooms and common areas. Daily provision of fresh towels and essentials further enhances the experience. The rooms, though sometimes noted to be a bit small, are described as very clean, well-maintained and equipped with beautiful views of the city and castle. The staff are friendly and ensure that cleanliness is always a top priority, contributing to the overall comfortable and hygienic atmosphere. The cleanliness of the KOKO HOTEL Premier Kumamoto is undeniably excellent, making it a wonderful choice for travelers seeking a spotless and relaxing stay.
Staff
The KOKO HOTEL Premier Kumamoto has garnered widespread appreciation for its exceptional staff service. Guests frequently highlight the professionalism and respectful demeanor of the team, describing their interactions as highly accommodating and consistently friendly. The front desk staff, in particular, are praised for their courteous attitude and proficiency in English, which significantly enhances the guest experience. The ability of some staff members to speak Chinese is noted as particularly convenient.
Visitors commend the staff for offering excellent local advice and recommendations on dining and activities. The security measures, ensuring only guests can access certain areas, are appreciated for adding a layer of comfort and safety, especially for female travelers. Overall, the hotel's staff service is regarded as top-notch with an overall sense of enthusiasm and thoughtfulness that leaves a lasting positive impression on its guests.
4 Star
KOKO HOTEL Premier Kumamoto is often highlighted as one of the most elegant places to stay, boasting impressive views of the Castle. Reviews suggest that the hotel exceeds expectations in all aspects, from its modern amenities to its central location near various services. Guests frequently describe their time at the hotel as amazing, attributing their satisfaction to the comfortable and stylish decor. Many express a desire to return, indicating a strong likelihood of future stays. The establishment clearly aims for a high standard, making it highly recommended by those who have experienced it.
No, KOKO HOTEL Premier Kumamoto doesn't have any pool.
No, a spa isn't available at KOKO HOTEL Premier Kumamoto.
No, KOKO HOTEL Premier Kumamoto doesn't allow dogs.
No, parking facilities aren't available at KOKO HOTEL Premier Kumamoto.
No, KOKO HOTEL Premier Kumamoto doesn't have a gym.