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Summary of reviewsBlack Sea Hotel is frequently lauded for its enviable location, positioned serenely along the seaside, providing breathtaking views of both the mountains and the sea. Close to essential amenities, shops, cafes and restaurants, the hotel facilitates an immersive local experience. Its proximity to Batumi and Batumi airport adds to the convenience. Guests commend the hotel's calm, quiet setting and the pristine beach, which has many returning for repeat stays due to the perfect location and peaceful environment. The excellent management and attentive service further enhance the experience, ensuring guests feel comfortable and well-cared for.
The breakfast at Black Sea Hotel is a highlight with guests praising its delicious and varied menu, which includes a dedicated children's section and homemade dishes. Despite some preferences for a buffet-style breakfast, the flexible timing until noon and the quality of the offerings receive positive feedback. Similarly, the dining options at the hotel's café and restaurant are well-regarded for their excellent cuisine, reasonable prices and fast service. Featured dishes like meatballs with mashed potatoes are particularly noted, despite occasional comments on specific items like dry shish kebab.
Rooms at the hotel are highly appreciated for their spaciousness, cleanliness and stunning views from the balconies. Guests enjoy the modern and well-maintained interiors, contributing to a comfortable stay. While there are some isolated issues, such as occasional water shortages and lack of air conditioning, the overall room experience remains positive with remarks on the large family-sized rooms, clean bedding and thoughtful room design.
Cleanliness is a consistent praise across reviews with guests highlighting the meticulous maintenance throughout the hotel premises, including rooms, common areas, the restaurant and the beach. The availability of clean linen, bedding and towels adds to the comfortable and pristine environment.
The staff at Black Sea Hotel are frequently commended for their friendliness, helpfulness and professionalism. From the reception to the café, team members like managers Gogi and Gello are particularly noted for their attentive service and problem-solving abilities, enhancing the guest experience.
While the Wi-Fi service at the hotel receives mixed reviews with many noting weak and slow connections, the hotel’s other amenities often compensate for this shortcoming. Parking facilities cater to various needs, offering both free and paid options, although some guests experienced tight spaces.
The quality of the beds also garners mixed reviews with many finding them comfortable and well-maintained, despite some guests mentioning high, noisy and unstable beds. The cleanliness and aesthetic appeal of the wooden bed frames are appreciated.
Overall, Black Sea Hotel is highly recommended for its amazing location, excellent dining experiences, spacious and clean rooms, exceptional staff and meticulous cleanliness, providing a tranquil and pleasant stay for its guests.
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