InfoSummary of reviewsHotel Las Águilas Tenerife, Affiliated by Meliá, boasts a prime location perched atop a hill in Puerto de la Cruz, offering breathtaking panoramic views of the ocean, mountains and the charming town below. Its strategic location makes it an ideal hub for exploring both the northern and southern parts of Tenerife with easy access to main highways and local attractions such as Loro Parque and Teide National Park. Guests greatly appreciate the tranquility, stunning scenery and serene ambiance facilitated by this setting. While the hilltop location requires the use of a car, the hotel compensates with ample parking and a convenient shuttle service to the city center.
The breakfast offerings at the hotel receive high praise for their abundance, variety and quality. Guests enjoy a wide selection of hot and cold dishes, fresh fruit, pastries and even champagne, all complemented by the attentive and friendly staff. The breakfast experience is further enhanced by the beautiful views from the dining area and the pleasant atmosphere.
Dinner reviews are more mixed; while many guests commend the variety and taste of many dishes, including sushi and seafood, there are mentions of repetitiveness and occasionally lukewarm food. The Italian restaurant within the hotel receives special commendation. Overall, dinner provides a satisfactory experience, though there is room for improvement in variety and food temperature.
The spaciousness and comfort of the rooms are major highlights with large suites offering separate living areas and balconies with stunning views. Guests appreciate the cleanliness and upkeep, though there is a desire for more modern furnishings and décor. The hotel’s commitment to cleanliness extends across all areas with the pool and garden areas well-maintained and praised for their beauty.
Staff service stands out as a defining feature, frequently described as attentive, friendly and professional. Guests highly value the exceptional customer service and the way staff members go out of their way to accommodate special requests and ensure a pleasant stay.
The pool facilities are a major attraction with clean, large pools set in beautifully landscaped areas offering spectacular views. There are separate zones for children and adults, contributing to a relaxing experience for all. However, some guests note that the pool temperature can be quite cold.
Family-friendly amenities are abundant, making the hotel a great option for those traveling with children. The hotel provides spacious family rooms, a mini club, children's shows and a variety of activities that keep both children and adults entertained. The animation team is praised for ensuring there’s never a dull moment.
Wi-Fi connectivity appears to be a bit inconsistent with many guests reporting issues with stability and signal strength, especially in the rooms. Improvements in this area would enhance the guest experience significantly.
Lastly, the tennis facilities are appreciated by those looking for active recreation, although there is some feedback about the condition of the equipment and courts. Despite these minor issues, the overall range of activities, including tennis and other sports options, adds positively to the guest experience.
In summary, Hotel Las Águilas Tenerife, Affiliated by Meliá, is lauded for its breathtaking location, excellent breakfast, spacious rooms, cleanliness, outstanding staff and family-friendly amenities. Some areas, such as dinner variety, Wi-Fi connectivity and room decor, have room for improvement. Overall, it offers a comfortable and enjoyable stay for various types of travelers. Show more
