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Summary of reviewsHotel Boutique Terra Diaguita & Spa enjoys a prime location in the heart of La Serena's historic center, offering convenient proximity to Plaza de Armas and key attractions. Guests appreciate the central yet serene ambiance, which provides a tranquil retreat amidst the city's vibrant life. However, caution is advised when navigating the area at night due to safety concerns and occasional noise from nearby bars may be an issue. Despite these drawbacks, the hotel’s beautiful garden and overall convenience make it an attractive choice for exploring La Serena.
The hotel's breakfast receives high praise for its delicious, diverse and plentiful offerings. Guests highlight the nutritious options, including fresh scrambled eggs and exquisite fruit, served in a beautifully decorated dining room. The attentive service enhances the positive dining experience. Minor improvements could be made, such as offering real coffee, starting breakfast earlier and providing more vegan options. Nonetheless, the breakfast is celebrated as a standout aspect of the hotel.
Rooms at Hotel Boutique Terra Diaguita & Spa are admired for their stylish, cozy decor and cleanliness. Guests commend the spacious, comfortable beds and the quiet, well-insulated environment. Some rooms, however, are smaller and may have issues with humidity or inadequate heating. The condition of some bathrooms also raises concerns. Despite these mixed reviews, the charming decor and cleanliness contribute to a generally positive room experience.
The hotel's cleanliness and charming atmosphere are consistently praised. Rooms and facilities are described as sparkling clean and well-maintained with minor issues like stained walls and worn-out pillowcases being outweighed by the overall positive feedback. The green spaces and gardens enhance the inviting environment, making it a comfortable retreat for guests.
The staff at Hotel Boutique Terra Diaguita & Spa are highly lauded for their exceptional service and warm hospitality. Guests appreciate the friendly, helpful and courteous demeanor of the staff with notable mentions of Don Jesus for his exemplary service. While a few guests mention minor issues like the lack of English proficiency among some staff members, the overall consensus is that the staff's dedication significantly contributes to a positive stay.
Wi-Fi connectivity at the hotel is somewhat mixed. While many guests found the Wi-Fi strong and reliable, allowing for seamless streaming, others experienced intermittent service and weak signals in some areas. Despite these inconsistencies, many guests deemed the Wi-Fi service satisfactory.
The spa experience, particularly the massage services, is celebrated by guests. The serene and relaxing spa area, combined with the skillful massage therapists like Alejandro, makes for a delightful experience. Although availability can be a challenge, guests who managed to book treatments found them very satisfying.
Families find Hotel Boutique Terra Diaguita & Spa to be an exceptional environment with good family rooms and peaceful common areas ideal for bonding and relaxation. The hotel's decor and ambiance make it a welcoming retreat for families.
The vibrant urban environment surrounding the hotel offers an energetic nightlife and ample shopping opportunities. While this adds to the hotel’s appeal for some, it also means occasional noise and safety concerns after dark. Visitors should exercise caution when venturing out in the evening.
The hotel’s beds receive consistent praise for their comfort with guests appreciating the added warmth of heated blankets and thermal sheets. Though there are some minor issues like heating blankets malfunctioning, the general consensus is that the beds are comfortable and contribute to a restful stay.
Hotel Boutique Terra Diaguita & Spa stands out for its beautiful decor and unique boutique ambiance. The tasteful details and vintage style create a captivating atmosphere, making it feel like a gem in the center of La Serena. The well-maintained garden provides a serene escape, ensuring a comfortable and charming stay for visitors seeking a true boutique experience. Show more
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Hotel Taking Steps Towards Sustainability
This boutique hotel and spa is part of the curated list of eco-friendly accommodations. Its inclusion signifies a commitment to environmental considerations.
Hotel with Spa
Hotel Boutique Terra Diaguita & Spa offers a full-service spa, a steam room, and spa services. Guests can enjoy massages and a relaxing atmosphere. The hotel also provides a beautiful garden for relaxation.
Family Friendly Hotel
While featuring spa services, the boutique hotel also provides a unique cultural experience that can be educational and enjoyable for families. The distinctive theme adds an element of interest for children.
Romantic Hotel
This boutique hotel provides a tranquil escape with its spa services and uniquely decorated rooms. The intimate setting and personalized attention create a romantic ambiance, complemented by the relaxing spa treatments perfect for couples.
Business Hotel
As a boutique hotel, it is expected to provide personalized services that cater to the needs of discerning travelers, including potential business amenities. The spa facilities can also offer relaxation for business travelers after a long day.
Small Hotel
This boutique hotel offers a spa, providing a relaxing and intimate experience. The unique design reflects the local Diaguita culture, enhancing its charm and appeal for travelers seeking a cozy and culturally rich stay.
Boutique-style Hotel
Hotel near Nightlife Spots
Room Types
Double Room with Private BathroomFeatures cable TV, parquet floor, wardrobe and garden views. This room has a private bathroom.
Family Room with Private BathroomFeatures rustic decor, cable TV and garden views. There are 2 rooms of this type which are joined by a terrace. * This room has access to shared bathroom facilities, shared with other guests at the property.
Quadruple Room with Private BathroomLoft-style room featuring 2 bedrooms, cable TV and garden views.
Queen Room with Two Queen BedsGuests will have a special experience as the twin room provides a fireplace. This twin room includes a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit offers 2 beds.
Double RoomThis double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with city views. The unit has 1 bed.
Triple Room with Private BathroomThis triple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a patio. The unit has 2 beds.
Guest Reviews
8.9
Excellent
Location
Hotel Boutique Terra Diaguita & Spa boasts a praised location in the heart of La Serena's historic center. Guests highlight the hotel's proximity to Plaza de Armas, ensuring easy access to key attractions, shops, restaurants and the rich cultural heritage the city offers. The quiet ambiance, despite being centrally located, provides a peaceful retreat from the hustle and bustle, making it an oasis in the middle of downtown.
However, the neighborhood can feel a bit unsafe, especially at night, which guests recommend navigating with caution. Some also mention occasional noise from nearby bars and live music. Nonetheless, the hotel’s beautiful garden, serene environment and overall convenience make it a strong choice for travelers looking to explore La Serena's central attractions.
Breakfast
Hotel Boutique Terra Diaguita & Spa has garnered much praise for its breakfast offerings. Guest reviews frequently highlight the variety and quality of the food provided. Descriptors such as "delicious," "plentiful," and "excellent" recur throughout the feedback, emphasizing a generally positive dining experience. The breakfast is noted for being really tasty, nutritious and diverse with many options available to cater to different tastes.
Specific mentions include fresh scrambled eggs, exquisite fruit and a range of items that surpass expectations. Guests appreciate the hearty and complete nature of the meals, often served in a beautifully decorated dining room, which enhances the overall ambiance. The service provided by attentive staff in a pleasant setting also receives commendation.
However, a few areas for improvement are noted. Some guests mention the lack of real coffee—only Nescafe is served—and the occasional confusion about the breakfast arrangements due to small tables and non-self-service format. Additionally, some reviews suggest that breakfast could start earlier and offer more savory options for vegans.
Overall, the breakfast experience at Hotel Boutique Terra Diaguita & Spa is celebrated for its delicious, varied and plentiful offerings, making it a standout aspect of staying at the hotel.
Rooms
Hotel Boutique Terra Diaguita & Spa offers a range of room experiences, predominantly characterized by their stylish and cozy decor while also being consistently clean. Guests frequently praise the comfortable, well-equipped and beautifully designed rooms, often noting the impressive attention to detail in the decoration. Many found the rooms to be spacious, clean and featuring comfortable beds. Some rooms are described as quiet and well-insulated from external noise, making for a peaceful stay.
However, a recurring observation among guests concerns the size and condition of some rooms. Several mentions point out that certain rooms are on the smaller side and some have issues with musty smells or humidity. Some guests experienced discomfort due to inadequate heating with comments about rooms being cold or requiring additional heaters. Bathrooms are another point of concern with some being private but located outside the room or perceived as outdated.
Despite these mixed reviews on room conditions, the general sentiment leans towards a positive experience largely due to the hotel's charming decor, cleanliness and the comfort of the bedding. The spacious rooms in particular receive commendation, making it a suitable choice for those prioritizing aesthetics and comfort in their stay.
Beds
Hotel Boutique Terra Diaguita & Spa boasts a notable reputation for its beds, consistently highlighted for their comfort. Many guests have praised the beds as being very comfortable, soft and cozy, often mentioning the added warmth provided by heated blankets and thermal sheets. This extra touch is particularly appreciated during colder nights, ensuring a warm and inviting sleeping environment. However, it's worth noting that some guests faced issues with the heating blankets, such as one side not working and minimal space between beds in some rooms. Additionally, while the overall comfort is frequently lauded, there were mentions of uncomfortable bedding and slippery bedskirts and carpets. Despite minor inconveniences, the general consensus is that the beds are large, comfortable and contribute significantly to a restful stay at the hotel.
Cleanliness
The reviews of Hotel Boutique Terra Diaguita & Spa highlight its impressive cleanliness and charming atmosphere. Guests consistently describe the rooms as sparkling clean, beautifully decorated and impeccably maintained. The hotel’s facilities and environment are praised for their spotless condition and attention to hygiene with cleaning protocols thoroughly followed, including the use of advanced cleaning technology.
There are some minor issues noted, such as stained walls from dead mosquitoes and worn-out pillowcases, but these are outweighed by the overall positive feedback. The hotel’s green spaces and gardens add to the ambiance, contributing to a super cozy and beautiful atmosphere. Guests appreciate daily housekeeping services and commend the staff for their impeccable attention and organization.
Despite a few areas needing improvement, such as the reception bathroom and some pieces of furniture, the reviews emphasize a high standard of cleanliness throughout the hotel. The result is a comfortable, inviting environment that exceeds guests' expectations and offers a clean organized retreat from the hustle and bustle.
Staff
The staff at Hotel Boutique Terra Diaguita & Spa receive high praise for their exceptional service and warm hospitality. Guests consistently note that the staff are extremely friendly, helpful and courteous. Visitors highlight the dedicated attention and proactive assistance provided by every member of the team, from reception to housekeeping. Don Jesus, in particular, is mentioned for his excellent service, exemplifying the staff's commitment to ensuring a comfortable and pleasant stay for all guests.
The welcoming and warm demeanor of the staff is frequently highlighted with many guests appreciating their willingness to go out of their way to assist with any problems and offer personalized tips for local tours and activities. The lovely and caring nature of the staff contributes significantly to the overall positive experience at the hotel.
However, there are a few mentions of minor issues, such as a lack of English proficiency among some staff members and occasional lapses in proactive service. Despite these isolated comments, the overwhelming consensus is that the staff at Hotel Boutique Terra Diaguita & Spa are friendly, attentive and dedicated to providing excellent service, making guests feel genuinely looked after and welcomed.
Wi-Fi
Hotel Boutique Terra Diaguita & Spa offers a somewhat mixed experience when it comes to Wi-Fi connectivity. Many guests have highlighted that the Wi-Fi is strong and reliable in several areas with some even reporting the ability to stream content without any issues. In particular, the free Wi-Fi received praise for its strong support, excellent usability and stable, adequate speed. However, other reviews indicate that connectivity can be inconsistent with intermittent service in some rooms and common areas occasionally having weak and fluctuating signals. Overall, while there are some areas for improvement, many guests found the Wi-Fi service satisfactory during their stays.
Spa
At Hotel Boutique Terra Diaguita & Spa, guests frequently praise the massage services and the overall ambiance of the spa area. The spa experience often includes a complementary massage, which guests describe as a delightful perk. The optional massages come highly recommended with specific mentions of Alejandro, a skilled massage therapist who enhances the experience. The Reiki massage also receives special recognition for its effectiveness.
The spa area itself is noted for being a serene and relaxing space, offering a small sauna cabin and two massage beds. Couples massages are particularly cherished, providing a quiet and intimate setting for relaxation. However, it's important to be aware that spa services availability can sometimes be a challenge, as massages are limited to one at a time and the area is only accessible when not already occupied. Despite a few mentions of the spa being closed or in less than perfect condition, guests who managed to book treatments found them to be very satisfying.
Family
Hotel Boutique Terra Diaguita & Spa offers an exceptional environment for families seeking both relaxation and quality time together. The facilities are designed to be family-friendly, ensuring that every member, from children to adults, feels welcome and comfortable. Visitors have commended the good family rooms, which accommodate groups effortlessly, serving as an excellent alternative for a family of four.
The beautifully decorated family areas add a nice touch, making them both pleasant and visually appealing. The common areas are described as very peaceful, providing an ideal setting for resting and disconnection. These features contribute to a wonderful family stay, making the hotel very friendly for children and an inviting retreat for families looking to bond in a serene and welcoming atmosphere.
Nightlife
Hotel Boutique Terra Diaguita & Spa is situated in a vibrant urban environment, surrounded by a lively nightlife and plenty of shops for visitors to explore. The area offers an energetic atmosphere ideal for those looking to experience the city's pulse. However, guests should be aware that the proximity to bustling bars and city noises can contribute to a noisy environment. Safety is a concern after dark, so it is advisable to exercise caution when venturing out in the evening. Despite the occasional disturbance from seagulls and the importance of carefulness at night, the hotel's location offers access to the dynamic city life that some travelers seek.
Boutique-Style
Hotel Boutique Terra Diaguita & Spa in La Serena is adorned with beautiful decoration and carefully designed interiors, offering an ambiance filled with tasteful and aesthetic details. This boutique hotel stands out with its unique decor and themed embellishments, creating charming corners that guests love to discover. The personalized approach and the plethora of tasteful details contribute to a welcoming and cozy atmosphere, making it feel special. The hotel features a beautifully maintained garden that provides a true oasis and serene escape amidst the city’s hustle. Often described as a gem in the center of La Serena, it promises a comfortable stay with vintage style and captivating charm, ensuring a true boutique experience for its visitors.
No, Hotel Boutique Terra Diaguita & Spa doesn't have any pool.
Yes, a spa is available at Hotel Boutique Terra Diaguita & Spa.
No, Hotel Boutique Terra Diaguita & Spa doesn't allow dogs.
No, parking facilities aren't available at Hotel Boutique Terra Diaguita & Spa.
No, Hotel Boutique Terra Diaguita & Spa doesn't have a gym.