InfoSummary of reviewsHotel Club La Serena is frequently praised for its exceptional beachfront location, providing guests easy access to the sandy shores and stunning sea views from both rooms and common areas. This prime spot, along with proximity to key attractions like Faro de la Serena and Avenida del Mar, enhances its appeal for leisure and business travelers alike. The peaceful environment complemented by the sound of sea waves at night creates a serene atmosphere for relaxation.
The breakfast offerings are another standout feature with guests lauding the variety, freshness and abundance of the buffet spread. Despite some minor issues, the morning meal often receives high marks for quality and quantity. Similarly, the in-house dining experience is appreciated for its delicious and plentiful options, though there's room for improvement in service consistency and menu variety.
Rooms at Hotel Club La Serena offer significant advantages, including comfort, cleanliness and modern renovations in some bathrooms. Many guests appreciate the spaciousness, cozy atmosphere and especially the sea views. The beds and pillows are frequently noted for their comfort, contributing to restful nights. However, outdated furniture, weak internet connections, absence of air conditioning and occasional noise issues suggest that updates and better maintenance are necessary to meet guest expectations fully.
Cleanliness is generally well-regarded with many guests highlighting the efforts of the cleaning staff in maintaining a tidy environment. However, there are occasional reports of less thorough cleaning and minor issues like dusty rooms or mold in bathrooms.
The staff at Hotel Club La Serena stands out for their exceptional friendliness and attentiveness. From the front desk personnel to the cleaning staff and restaurant servers, the team is commended for their professionalism and willingness to assist guests, albeit with isolated criticisms regarding management and specific service aspects.
WiFi at the hotel presents mixed experiences with some guests finding it functional while others struggle with weak or unstable signals, particularly in their rooms. Consistent and reliable connectivity remains an area for improvement.
Parking facilities are plentiful and free, but the uncovered and unpaved lot, coupled with navigation difficulties and a lack of security personnel, pose challenges. Guests suggest better signage and covered parking to enhance the experience.
For families, Hotel Club La Serena proves to be an ideal destination. Spacious rooms, family-friendly facilities, a welcoming atmosphere and various entertainment options for children contribute to a memorable stay. Despite minor concerns regarding cleanliness and safety, the overall environment is well-suited for family vacations, supported by attentive staff and a strong breakfast offering.
In conclusion, Hotel Club La Serena is highly recommended for its unbeatable beachfront location, excellent breakfast, friendly staff and family-friendly facilities. While improvements in room maintenance, WiFi service and parking would further elevate the guest experience, the stunning views and serene environment make it an attractive choice for travelers. Show more
InfoSummary of reviewsEnjoy Coquimbo enjoys high praise primarily for its outstanding location between Coquimbo and La Serena, offering easy access to numerous attractions, restaurants and entertainment options. The beautiful ocean views from most rooms significantly enhance its appeal. Guests often remark on the spacious and comfortable rooms, which are ideal for both leisure and business travel, benefiting further from well-maintained facilities like pools, a spa and access to a casino. The parking availability and calm, tranquil environment add to its convenience, making it a great spot for relaxation. The friendly and attentive staff also contributes to the overall positive experience.
The breakfast offered garners mixed feelings; many appreciate its deliciousness, variety and abundance with attentive service enhancing the experience. However, inconsistency in quality, the inconvenient location of the breakfast area and logistical issues detract from its appeal, particularly for elderly guests.
Dinner experiences vary with Santa Brasa restaurant receiving commendations despite some service issues, while Santerra faces mixed reviews primarily due to inconvenient closures and high prices. The dinner buffet is noted for its variety and quality, though it also faces some criticism. Guests highlighted the need for service consistency and better dining arrangements as restaurants sometimes close early.
Room feedback is similarly mixed. While many praise the spaciousness, comfort and spectacular sea views, recurring issues include cleanliness lapses, outdated furniture, noise disturbances and maintenance problems. These issues detract from the overall positive aspects and reveal a gap between expectations and reality.
The hotel's cleanliness receives contrasting feedback. Some guests appreciate the clean rooms and common areas, while others cite dirty carpets, mold and poor housekeeping. This inconsistency in cleanliness and maintenance significantly impacts the guest experience.
Staff reviews similarly reflect a divide with many guests appreciating their attentiveness and kindness, while others report unprofessional behavior and poor service, particularly at the reception. This inconsistency in service quality suggests a need for improved training and management.
The free wifi at Enjoy Coquimbo is another area needing improvement, as many guests experience poor quality and slow connectivity, affecting their ability to work or stay connected reliably.
The spa offers an enticing but inconsistent experience; many guests enjoy the exceptional service and facilities, yet issues with the maintenance of amenities like hot tubs, saunas and pools diminish the experience. Reports of rude staff and unexpected closures further affect the overall perception.
The gym receives generally positive feedback for its equipment and presence of a coach, though some guests have noted the need for machine renovations and occasional unavailability.
Being close to the beach provides spectacular sea views and easy access to beautiful seaside scenery, further elevating the hotel's location benefits.
For families, the hotel offers engaging activities and facilities for young children, though it might not be ideal for older guests or those seeking a quieter atmosphere due to the lively, noisy environment created by children.
Beds at Enjoy Coquimbo receive significant praise for comfort, frequently described as cozy and supportive for a good night's sleep. However, issues with bed quality, noise from bed frames and uncomfortable pillows highlight areas needing attention to ensure a restful stay.
Despite its 5-star rating, some facilities and services at Enjoy Coquimbo fall short of guest expectations, indicating room for improvement to fully align with its high-star rating. Overall, Enjoy Coquimbo offers a generally appealing experience, especially due to its excellent location and friendly staff, but faces challenges in maintaining consistency across various services and amenities. Show more
InfoSummary of reviewsHotel Boutique Terra Diaguita & Spa enjoys a prime location in the heart of La Serena's historic center, offering convenient proximity to Plaza de Armas and key attractions. Guests appreciate the central yet serene ambiance, which provides a tranquil retreat amidst the city's vibrant life. However, caution is advised when navigating the area at night due to safety concerns and occasional noise from nearby bars may be an issue. Despite these drawbacks, the hotel’s beautiful garden and overall convenience make it an attractive choice for exploring La Serena.
The hotel's breakfast receives high praise for its delicious, diverse and plentiful offerings. Guests highlight the nutritious options, including fresh scrambled eggs and exquisite fruit, served in a beautifully decorated dining room. The attentive service enhances the positive dining experience. Minor improvements could be made, such as offering real coffee, starting breakfast earlier and providing more vegan options. Nonetheless, the breakfast is celebrated as a standout aspect of the hotel.
Rooms at Hotel Boutique Terra Diaguita & Spa are admired for their stylish, cozy decor and cleanliness. Guests commend the spacious, comfortable beds and the quiet, well-insulated environment. Some rooms, however, are smaller and may have issues with humidity or inadequate heating. The condition of some bathrooms also raises concerns. Despite these mixed reviews, the charming decor and cleanliness contribute to a generally positive room experience.
The hotel's cleanliness and charming atmosphere are consistently praised. Rooms and facilities are described as sparkling clean and well-maintained with minor issues like stained walls and worn-out pillowcases being outweighed by the overall positive feedback. The green spaces and gardens enhance the inviting environment, making it a comfortable retreat for guests.
The staff at Hotel Boutique Terra Diaguita & Spa are highly lauded for their exceptional service and warm hospitality. Guests appreciate the friendly, helpful and courteous demeanor of the staff with notable mentions of Don Jesus for his exemplary service. While a few guests mention minor issues like the lack of English proficiency among some staff members, the overall consensus is that the staff's dedication significantly contributes to a positive stay.
Wi-Fi connectivity at the hotel is somewhat mixed. While many guests found the Wi-Fi strong and reliable, allowing for seamless streaming, others experienced intermittent service and weak signals in some areas. Despite these inconsistencies, many guests deemed the Wi-Fi service satisfactory.
The spa experience, particularly the massage services, is celebrated by guests. The serene and relaxing spa area, combined with the skillful massage therapists like Alejandro, makes for a delightful experience. Although availability can be a challenge, guests who managed to book treatments found them very satisfying.
Families find Hotel Boutique Terra Diaguita & Spa to be an exceptional environment with good family rooms and peaceful common areas ideal for bonding and relaxation. The hotel's decor and ambiance make it a welcoming retreat for families.
The vibrant urban environment surrounding the hotel offers an energetic nightlife and ample shopping opportunities. While this adds to the hotel’s appeal for some, it also means occasional noise and safety concerns after dark. Visitors should exercise caution when venturing out in the evening.
The hotel’s beds receive consistent praise for their comfort with guests appreciating the added warmth of heated blankets and thermal sheets. Though there are some minor issues like heating blankets malfunctioning, the general consensus is that the beds are comfortable and contribute to a restful stay.
Hotel Boutique Terra Diaguita & Spa stands out for its beautiful decor and unique boutique ambiance. The tasteful details and vintage style create a captivating atmosphere, making it feel like a gem in the center of La Serena. The well-maintained garden provides a serene escape, ensuring a comfortable and charming stay for visitors seeking a true boutique experience. Show more
InfoSummary of reviewsHotel y Cabañas Campanario in La Serena is celebrated for its exceptional beachfront location, offering guests both striking ocean views and effortless access to the sandy shores. Visitors revel in the strategic placement, which positions the hotel near dining options and local attractions, making it an ideal choice for beachgoers and those looking to explore the vibrant surroundings. The exemplary placement is complemented by attentive staff who deliver warm and accommodating service, enhancing the overall guest experience.
Breakfast at the hotel further elevates the stay, with a plentiful and well-organized offering that includes fresh fruits and homemade treats, often enjoyed in a seaside dining area that captures the allure of morning ocean views. The breakfast service receives high praise for its quality and the friendliness of staff, contributing to a satisfying start to each day.
Guests generally find the rooms spacious and comfortable, with cozy beds and sea views enriching their stay. However, some room features could use updating, particularly in the bathrooms and furnishings. Despite minor concerns, the cleanliness and comfort level are well-regarded, though attention to deeper cleaning in certain areas could enhance guest satisfaction.
While WiFi connectivity varies, with some guests facing issues, the overall convenience of private parking is appreciated. Parking facilities are comfortably close to the cabins, offering ease of access. Guests often commend the comfortable beds, despite some needing maintenance, contributing to restful nights.
Hotel y Cabañas Campanario is noted for providing good value for money, particularly when considering its unique beachfront locale. Although some amenities might require updates to align with 4-star expectations, the hotel remains a favored choice due to its picturesque setting and attentive service, making it a delightful option for those seeking relaxation alongside scenic beauty. Show more
InfoSummary of reviewsDomos Dream is widely admired for its peaceful and picturesque location, just a 10-minute walk from the beach, allowing easy access to scenic seaside outings while maintaining a serene and restful environment. The proximity to local attractions, restaurants and the central avenue enhances its appeal for guests looking to explore La Serena. Despite some issues with unpaved roads and dark streets, the tranquil setting and convenient location remain highly appreciated.
The breakfast offerings at Domos Dream consistently receive positive feedback for being delicious, hearty and well-rounded with options like fresh fruit and hot beverages. While some guests noted a lack of variety, the overall sentiment is that the breakfast is satisfying and a great start to the day.
The innovative dome architecture of the rooms offers a unique and comfortable lodging experience. Guests frequently praise the spacious, clean and cozy rooms, perfectly suited for couples or small families. Despite occasional concerns about mold, ventilation and noise, the domes' beautiful design, ample hot water and inviting atmosphere are major highlights.
Cleanliness is a strong point at Domos Dream with guests consistently impressed by the spotless, well-organized domes and shared areas. While some minor issues like dust and spider webs have been noted, the exceptional cleaning service and overall hygiene standards ensure a comfortable stay.
The staff at Domos Dream are highly regarded for their exceptional friendliness, professionalism and dedication to guest satisfaction. Guests applaud the attentive, welcoming nature of the team with personalized service and quick, efficient responses to any issues.
The WiFi experience at Domos Dream is mixed with some guests enjoying strong connectivity while others encounter instability and poor signal strength, indicating room for improvement in this area.
The pool areas receive consistent praise for their cleanliness and pleasant ambiance with features like children's pools and cozy settings adding to the charm. Despite minor concerns about pool size and chlorine levels, the pool areas are a valued feature for guests seeking relaxation.
Parking at Domos Dream is generally well-received with ample and secure facilities making it convenient for guests. Though parking can be challenging during peak times, the overall availability and organization of the parking area are appreciated.
As a family-friendly retreat, Domos Dream offers numerous amenities and activities for children, making it an ideal spot for family vacations. Comfortable accommodations, clean facilities and a range of child-friendly activities ensure a memorable experience for families.
The beds at Domos Dream receive mixed feedback with many guests finding them comfortable and clean, while others point out issues with bed quality, size and linens. Despite these criticisms, most guests report a cozy and restful sleeping environment.
Domos Dream delivers solid value for its price, meeting three-star service expectations with good cleanliness and attentive guest service. While some facilities may fall short of three-star standards, the overall experience is seen as exceeding expectations within its price range.
Accessibility is mixed with convenience for car users but challenges for those relying on other transportation forms, especially due to the unpaved roads.
The outdoor pool is a standout feature, praised for its beauty, maintenance and safe practices, particularly appreciated during the COVID-19 period. Its ambiance adds significantly to the hotel's overall appeal.
Lastly, Domos Dream is noted for being pet-friendly, providing a welcoming environment for guests traveling with pets, further enhancing its appeal as a versatile and accommodating destination. Show more
InfoSummary of reviewsApart Hotel Gran Pacifico enjoys a sterling reputation largely due to its outstanding location, exceptional facilities and friendly staff.
The hotel's prime location, just steps away from the beach, provides guests with easy access to the serene coastline, vibrant nightlife and various dining options. Despite its proximity to nightlife venues, the environment remains tranquil and peaceful, offering the best of both worlds. Convenience is further bolstered by nearby transportation links, markets and entertainment spots, making it practical for visitors who appreciate both comfort and accessibility.
Guest reviews highlight the hotel's spacious and well-equipped cabins, clean rooms and attractive shared spaces like lush gardens and pools. The rooms are particularly noted for their size and comfort with cozy and well-equipped kitchens enhancing the stay. Guests frequently praise the cleanliness maintained by the dedicated cleaning staff, contributing to an overall sense of hygiene and order.
Breakfast at Apart Hotel Gran Pacifico is another well-received feature. Delivered directly to cabins, the breakfast is often described as delicious and abundant, adding convenience and satisfaction to guests' morning routines. Although some guests suggested improvements in variety and hygiene, the overall experience remains positive.
The pool area is a standout feature, consistently praised for its cleanliness and family-friendly atmosphere. Guests, especially families, appreciate the well-maintained pool and surrounding amenities, which contribute to a relaxing and enjoyable environment. The hotel's family-friendly atmosphere further extends to a variety of activities and spaces for children, making it an excellent choice for family vacations.
Despite occasional criticisms regarding minor maintenance issues, outdated furniture and sporadic noise from nearby venues, the hotel's combination of excellent location, comfort and good service outweigh these concerns.
Staff at Apart Hotel Gran Pacifico receive high marks for their friendliness, attentiveness and exceptional customer service. Their efforts significantly enhance the guest experience, making guests feel welcome and comfortable.
While the Wi-Fi service could use significant improvements, the generally positive experience with other amenities, such as clean sheets and well-arranged spaces, helps ensure a satisfying stay.
In summary, Apart Hotel Gran Pacifico's excellent location, comfortable accommodations and dedicated staff make it a highly recommended choice for travelers seeking a restful yet conveniently located stay. With some targeted improvements, particularly in Wi-Fi and occasional maintenance, the hotel has the potential to enhance its appeal even further. Show more
InfoSummary of reviewsHotel Costa Real in La Serena enjoys a strong reputation for its central location, providing easy access to numerous attractions and dining options. The hotel is conveniently situated close to the beach, historical sites and transportation links, which makes it a favorable choice for both leisure and business travelers.
Guests frequently commend the breakfast offerings, highlighting the variety and freshness of the buffet. While some note the need for more diverse options and occasional shortages, the general sentiment is positive with many describing the breakfast as delicious and enjoyable.
The dinner service receives similar praise for its extensive menu and tasty dishes, such as the well-liked Christmas dinner and Caesar salad. The restaurant's ambiance and the friendly, attentive staff contribute to a memorable dining experience, although there are occasional reports of slow service and minor cleanliness issues.
Rooms at Hotel Costa Real are often described as spacious, comfortable and well-lit with large, cozy beds that contribute to a restful stay. Cleanliness is frequently praised, from the rooms to the pool and overall facilities. The hotel staff is applauded for their friendliness and attentiveness, enhancing the overall guest experience despite a few isolated mentions of impersonal service.
However, noise issues, especially for street-facing rooms and outdated bathroom facilities are areas that require attention. The hotel's free WiFi service has been a point of criticism with numerous guests reporting connectivity problems.
The pool area, often highlighted for its cleanliness and pleasant surroundings, does receive mixed feedback regarding size and water temperature. Despite some drawbacks such as a noisy pool filter and occasional misrepresentation in photos, it remains a popular spot for relaxation.
In summary, Hotel Costa Real offers a comfortable and conveniently located stay with commendable service, tasty dining options and clean facilities, making it an appealing choice for visitors to La Serena. Show more
InfoSummary of reviewsApart Hotel Y Cabanas Vegasur has garnered overwhelmingly positive reviews from visitors, mainly for its outstanding location, exceptional cleanliness, and attentive service. Nestled just steps from the beach, the hotel is ideally situated for beach lovers and those looking for tranquility, with easy access to local amenities such as supermarkets and eateries. Guests appreciate the property's beautiful maintenance, especially the spotless cabins and lush gardens, which provide a serene and relaxing atmosphere. The welcoming and accommodating staff, who often exceed guest expectations by providing excellent service and helpful assistance, further enhance the visitor experience.
While breakfast is not included in the room price, guests are often pleasantly surprised by the available offerings, including room service at no additional cost. Although some improvements are needed in variety and organization, the overall breakfast service is satisfactory. The cozy and well-equipped cabins are highly praised for their cleanliness, comfort, and privacy, despite minor issues with bedding arrangements and hot water availability. Guests enjoy the hotel’s picturesque surroundings and spacious accommodations, making it suitable for families and couples alike.
The pool area is a standout feature, providing a large inviting space for relaxation, along with barbecue facilities and playgrounds. However, WiFi connectivity remains an area for improvement, with limited access primarily in the reception area. Even so, guests consistently commend Apart Hotel Y Cabanas Vegasur for its blend of beautiful surroundings, excellent service, and notable overall value, recommending it as a tranquil getaway spot. Show more
InfoSummary of reviewsAparthotel Serena Dream in La Serena offers a delightful blend of comfort and convenience, receiving high praise for its serene location near the beach and main attractions. Despite some access challenges due to unpaved roads, guests appreciate the quiet and safe environment, enhanced by well-maintained facilities like a pool and jacuzzi. The property is ideal for families, providing a tranquil retreat with attentive and friendly staff who are eager to enhance guest experiences.
Though the hotel does not offer breakfast, its proximity to Av. del Mar provides ample dining options. Guests commend the immaculate cleanliness of both the apartments and common areas, noting the spacious and comfortable accommodations. The staff's warmth and hospitality are consistently highlighted, with their dedication to customer service leaving a lasting positive impression on visitors.
The pool area is noted as a standout feature, described as wonderful and family-friendly, with multiple pools and recreational amenities. While the pool's depth may be shallow for some adults, it ensures safety for children. The beds receive mixed reviews; many find them large and comfortable, though some guests report issues with worn-out mattresses. Overall, Aparthotel Serena Dream garners strong recommendations for its ambiance, amenities, and outstanding service, creating an oasis-like experience in the city. Show more
InfoSummary of reviewsApart Hotel Sendero del Sol is highly regarded for its prime location just steps away from a serene beach and major attractions like Av. Del Mar and El Faro. This convenient and tranquil setting makes it an ideal spot for relaxing beach walks while remaining close to vibrant dining options and local activities. Guests appreciate the peaceful atmosphere, spectacular views and accessibility to various services and restaurants. The lush gardens and swimming pool further enhance the hotel's appeal, offering a cozy and comfortable environment.
The breakfast at Apart Hotel Sendero del Sol receives mixed feedback. Visitors often praise the quality and abundance of the food, although some find the variety lacking and the schedule somewhat restrictive. Nonetheless, the overall sentiment leans positive with room for improvement in accommodating guests' schedules and preferences.
Rooms at the hotel are spacious and comfortable, featuring essential amenities like minibars, heaters and access to garden and pool areas. While the accommodations are generally praised for their comfort and tranquility, some guests have noted maintenance issues such as dampness, mold and occasional plumbing problems. Despite these concerns, the room's size and peacefulness contribute to a favorable stay.
Cleanliness at Apart Hotel Sendero del Sol is generally praised with guests highlighting the hotel's high cleaning standards and cozy atmosphere. However, experiences vary with occasional reports of inadequate bathroom maintenance and outdated facilities. Overall, the positive remarks about cleanliness tend to outweigh the negative ones.
The hotel staff consistently receives high praise for their exceptional service. Guests commend the team's attentiveness, kindness and willingness to assist with any issue. This dedication to outstanding service significantly enhances the guest experience, leaving a lasting positive impression.
The pool area, complemented by surrounding gardens and barbecue facilities, is a popular feature among guests. Though some visitors noted issues like debris and early closing times, the general sentiment remains positive regarding the pool's enjoyment and amenities.
Families find Apart Hotel Sendero del Sol very welcoming with spacious accommodations and various activities for children. The family-friendly atmosphere and convenient location make it a great choice for travelers with kids, offering easy access to local attractions.
Though opinions on the beds vary, many guests find them comfortable and clean. Some feedback suggests that updating the beds could further improve the sleep experience, addressing concerns about comfort and bed placement.
In summary, Apart Hotel Sendero del Sol is celebrated for its unbeatable beachfront location, overall comfort, cleanliness, exceptional staff and suitability for families, making it a favored choice for a peaceful and accessible beachside retreat. Show more
InfoSummary of reviewsHotel Chagual in La Serena has garnered positive reviews across various categories, making it a highly recommended choice for travelers.
Its location is particularly praised, being centrally situated in the heart of La Serena, close to the bus terminal and key city attractions, which makes it convenient for sightseeing. Despite its prime location, the hotel provides a tranquil and cozy atmosphere with colonial charm and modern comforts, accentuated by clean surroundings, helpful staff and useful facilities such as a gym and nearby parking.
Breakfast at the hotel is well-received overall with many guests finding it delicious, substantial and good value for the price. The option to have breakfast served in the room is a notable highlight. Although some guests suggest improvements in variety and quality, particularly the inclusion of more diverse items like natural juices and pastries, the positive feedback about its heartiness and the attentive service generally outweigh the negatives.
The rooms at Hotel Chagual are frequently lauded for their comfort and cleanliness. Guests highlight the very comfortable beds, spaciousness and well-maintained bathrooms. Some rooms even feature large king beds and kitchen facilities. While a few reviews mention narrow rooms and limited closet space, the overall sentiment emphasizes a cozy and satisfying accommodation experience.
Cleanliness is a major strength of Hotel Chagual with numerous reviews commending the hotel's exceptional standards. Both rooms and common areas are kept in pristine condition, contributing to a welcoming and comfortable environment. The staff's commitment to maintaining cleanliness further enhances the hotel's appeal.
The staff at Hotel Chagual are consistently praised for their friendliness and attentiveness, contributing significantly to a warm and welcoming atmosphere. Guests frequently mention the high-quality service, the proactive and helpful nature of the staff and the positive impact this has on their overall experience.
Family travelers find Hotel Chagual particularly appealing due to its family-friendly setup. The hotel offers spacious family rooms that comfortably accommodate up to four people, ideal for weekend getaways. The pleasant setting, complete with beautiful patios, provides a perfect retreat for families looking to disconnect from city life.
Comfortable beds are another standout feature with many guests noting the excellent quality of the mattresses and the restful sleep they provide. The serene and welcoming atmosphere of the hotel, complemented by clean accommodations and a peaceful interior patio, rounds out a remarkable stay.
In summary, Hotel Chagual is celebrated for its central yet tranquil location, comfortable and clean rooms, hearty breakfast, exceptional cleanliness and friendly staff, making it a top choice for leisure and business travelers alike. Show more
InfoSummary of reviewsHotel Diego de Almagro La Serena is widely praised for its excellent location, offering convenient access to La Serena Lighthouse, Avenida del Mar and beautiful sandy beaches. The hotel's central position ensures easy access to restaurants, entertainment venues and the city center, making it ideal for both leisure and business travelers.
Guests frequently commend the hotel's cleanliness, spacious and comfortable rooms and friendly, attentive staff. The rooms are well-lit, well-arranged and equipped with modern amenities, contributing to a cozy and welcoming atmosphere. Although some issues such as maintenance problems and occasional noise disturbances were mentioned, the overall comfort and spaciousness of the rooms are generally well-received.
The breakfast experience at the hotel has its highs and lows. Many guests appreciated the variety and quality of the buffet, including fruits, pastries and yogurt. However, during peak times, the service struggles to meet demand, leading to long lines and slow replenishment of items. Despite these drawbacks, the hearty and varied breakfast remains a positive aspect for many.
Dinner at the hotel's restaurant receives mixed reviews. While the food quality is often praised, the limited menu options and occasional inconsistencies in taste are noted. The small size of the restaurant and higher prices during special events sometimes detract from the dining experience. Nevertheless, the elegant ambiance and friendly service contribute positively to guests' overall impressions.
Cleanliness is an area of mixed feedback. While many guests are pleased with the clean and comfortable rooms, there are notable complaints regarding neglected areas and occasional lapses in maintenance. The attentive and friendly staff, however, often mitigate these concerns, enhancing the overall guest experience.
The staff, especially the waiters and cleaning personnel, are frequently praised for their kindness and professionalism. However, issues with the reception staff, including a lack of attentiveness and friendliness, have been highlighted. Despite these criticisms, the positive interactions with the general staff significantly contribute to a pleasant stay.
The hotel's WiFi service is a major point of contention with many guests finding it weak and unreliable. Although a few guests reported satisfactory experiences, the consensus indicates that the WiFi needs significant improvement.
Additional amenities such as the gym and swimming pool receive mixed reviews. The gym, though small and limited in equipment, provides a basic facility for workouts. The pool, appreciated for its cleanliness and infrastructure, often becomes overcrowded and may suffer from maintenance issues.
The proximity to the beach is a major highlight, offering easy access and sea views. Families particularly appreciate the safe and child-friendly environment. However, the facilities for post-beach activities could be improved.
Parking at the hotel is generally well-regarded with secure and ample spaces available, including convenient underground parking. Minor issues such as bad smells and humidity are noted but do not detract significantly from the positive sentiment.
In summary, Hotel Diego de Almagro La Serena stands out for its strategic location, comfortable rooms and friendly staff. Though there are areas for improvement, particularly with the WiFi and dining variety, the hotel's overall appeal makes it a favored choice for travelers seeking a convenient and enjoyable stay in La Serena. Show more
InfoSummary of reviewsHotel La Fuente enjoys a coveted beachfront location in Peñuelas, winning high praise for its easy access to the sandy shores and serene sea views. Guests find the convenience of being steps away from the ocean, restaurants and major tourist attractions to be a major advantage, making it an ideal spot for beach lovers. Despite occasional nighttime noise due to its central location, the hotel’s accessibility and scenic surroundings greatly enhance the overall guest experience.
The breakfast service receives mixed reviews with many guests appreciating the clean, convenient room service and describing it as tasty and substantial. However, several suggestions call for more variety and fresher options, particularly concerning fruits and bread. The quality appears to fluctuate, often depending on the day's offerings and individual expectations.
Rooms at Hotel La Fuente strike a balance of comfort and functionality. Guests frequently highlight their cleanliness, cozy beds and equipped layouts with several rooms featuring kitchens for added convenience. However, noise from nearby nightclubs and traffic, lack of air conditioning and cramped spaces occasionally detract from the stay. Improvements in soundproofing, better ventilation and room size could further elevate the guest experience.
Cleanliness is a strong point with high standards maintained across rooms and common areas. Guests commend the spotless bathrooms, clean sheets and the overall well-kept environment, though a few isolated incidents of subpar cleaning were reported.
The staff earns accolades for their friendliness and helpfulness, contributing significantly to the guest's favorable impressions. Reception and breakfast staff are particularly noted for their attentiveness and courteous service, enhancing the welcoming atmosphere of the hotel.
Family travelers find Hotel La Fuente particularly accommodating, enjoying the spacious, comfortable cabins and the family-friendly environment. The hotel's prime location and the lively surrounding area offer plenty of entertainment, making it an excellent choice for a family vacation.
Parking is generally convenient and secure, although some improvements to the entrance and space size could be beneficial. Despite these minor issues, guests appreciate the availability and safety of parking facilities.
Overall, Hotel La Fuente stands out for its superb beachfront location, friendly staff and clean accommodations, making it a desirable choice for both families and beach enthusiasts. The hotel's comfortable beds, coupled with its excellent service and scenic surroundings, ensure a pleasant and well-rounded beach getaway. Show more
InfoSummary of reviewsHotel Francisco De Aguirre in La Serena holds a notably favorable position for its overall location, central to key attractions such as the Plaza de Armas and the Japanese Garden, proving convenient for exploring the historic center and tourist sites. The accessibility and availability of good parking options, combined with a friendly staff and spacious rooms, contribute to a welcoming and tranquil atmosphere, making it an attractive choice for visitors.
The hotel’s breakfast service is met with mixed reviews. Positively, guests have enjoyed the delicious, well-served and varied breakfast options served in a pleasant dining environment, often enhanced by friendly staff. However, there is room for significant improvement as some find the breakfast to be basic and repetitive with slow service and limited essential items.
Dinner service experiences vary widely. While some praise the taste and value of the food, long wait times, limited menu options and inconsistent availability have led to dissatisfaction among many guests. Consequently, some have had to seek meals outside the hotel due to these inconsistencies.
The rooms at Hotel Francisco De Aguirre are generally spacious, clean and comfortable. Guests frequently mention the excellent cleanliness, comfortable beds and amenities like mini-fridges with several rooms offering nice views. However, the hotel’s age is apparent with outdated facilities and occasional maintenance issues such as dim lighting, poor plumbing and old furniture. Despite these drawbacks, the responsiveness of the staff in resolving issues has been appreciated.
Cleanliness receives mixed feedback. Many guests commend the hotel for its very clean rooms and well-maintained environment, yet others report lapses including dirty floors, moldy bathroom tiles and slow or incomplete cleaning services.
Staff service is mostly positive, highlighted by the friendliness, attentiveness and exceptional service of many employees, creating a welcoming experience for guests. However, some guests noted occasional issues with rude or inattentive staff and a lack of formal dress code among the employees.
The free WiFi is a consistent challenge. Guests often find the connection unreliable, intermittent and slow, which has been frustrating, particularly for those needing to stay connected for work or personal reasons.
The hotel’s pool has potential but is frequently criticized for its maintenance issues, often being out of service or not clean, which has disappointed many who desired to use this amenity.
Parking at the hotel is generally well-regarded for being good, secure and free, adding convenience for travelers. Yet, the limited number of parking spaces can be problematic, particularly during busy times and improvements are suggested for better organization and accessibility.
For families, Hotel Francisco De Aguirre is praised for its safe, family-friendly environment. The positive experiences, attentive staff and family-oriented room setups make it a practical choice for family vacations despite isolated cleanliness issues.
Bed comfort receives varied opinions; while many find the beds comfortable with soft sheets, others complain about overly soft or old mattresses affecting their sleep quality.
In summary, Hotel Francisco De Aguirre stands out positively for its central location, friendly atmosphere and spacious rooms. However, improvements in breakfast variety, dinner service consistency, WiFi reliability, room maintenance and pool cleanliness would enhance the overall guest experience. Show more
InfoSummary of reviewsAgua Marina in La Serena stands out as an exceptional choice for travelers seeking a serene, beachfront getaway. Boasting a prime location, the hotel offers guests immediate access to the beach and a beautiful promenade, perfect for leisurely walks or beach outings. Nestled in a bustling commercial area on Avenida del Mar, the property provides easy access to numerous cafes, restaurants and shops, ensuring a plethora of dining and entertainment options nearby.
The accommodations, including cabins and apartments, are well-equipped, spacious and immaculately maintained. Many guests note the daily cleaning services and spotless common areas as highlights of their stay. The rooms provide a homey atmosphere with modern furnishings, comfortable beds and amenities like kitchens and terraces that enhance the overall experience. Despite minor areas for improvement, such as occasional lapses in detailed cleaning and the lack of hairdryers, the general sentiment remains positive with visitors appreciating the tranquil and spacious setting ideal for families and groups.
The pool area, nestled within the hotel's beautiful gardens, receives continuous praise for its cleanliness and family-friendly features, such as a protective fence for children's safety. Although some guests voiced concerns about occasional maintenance needs, the overall impression of the pool remains favorable.
While the hotel does not offer breakfast, its proximity to various eateries mitigates this shortfall, providing guests with ample food options. The nearby restaurants and a vibrant atmosphere ensure diverse dining experiences, even though the occasional strong food odors from surrounding restaurants were noted by some guests.
The hotel's commendable level of cleanliness extends to the entire property with many reviews highlighting the meticulously maintained facilities. However, some guests mentioned inconsistent cleaning at times, pointing to areas like towels and specific room sections needing more attention.
The staff at Agua Marina receive high accolades for their friendly, attentive service, significantly enhancing the guest experience. The receptionists, cleaning staff and overall management are frequently mentioned for their courteous and helpful demeanor, resolving guests' issues swiftly and efficiently.
Additional amenities such as private indoor parking and secure storage for vehicles add to the property's convenience. Despite some narrow parking spots, the secure, on-site parking is highly valued by guests.
However, one common point of dissatisfaction is the WiFi, which is described as weak and unstable, particularly in the cabins. This could be a drawback for those relying heavily on internet access during their stay.
Overall, Agua Marina - La Serena is celebrated for its prime beachfront location, clean and comfortable accommodations, excellent service and family-friendly environment, making it a top choice for visitors looking to enjoy a relaxing stay by the sea. Show more
InfoSummary of reviewsHotel Canto del Mar enjoys high praise for its exceptional beachfront location on Avenida del Mar, offering stunning ocean views and direct access to the beach. Guests appreciate its proximity to numerous restaurants, cafes and shops, making it an ideal spot for both relaxation and exploration. The convenience of being situated on a bustling avenue with lively nightlife and easy access to tourist attractions adds to its appeal.
The hotel's cleanliness consistently receives positive mentions with rooms, bathrooms and overall facilities described as spotless. The attentive and friendly cleaning staff contribute significantly to the pleasant stay, ensuring a tidy environment throughout the property. Although a few reviews noted minor issues such as the need for signs to request room cleaning and occasional dirty towels, the general consensus is one of high standards.
Staff at Hotel Canto del Mar are frequently lauded for their friendliness and professionalism. The reception, kitchen and housekeeping staff are recognized for their courteous demeanor and eagerness to assist guests, enhancing the overall experience. While there are occasional mentions of less favorable interactions, they are exceptions rather than the norm.
The breakfast service receives a mix of opinions. While many guests enjoy the good and delicious breakfast options, including fresh fruits and a well-presented buffet, others point out a need for more variety and improvements in quality. Despite this, the breakfast generally meets expectations for many guests.
Dinner at the hotel's restaurant is highly praised with guests appreciating the sea view and excellent menu. The restaurant's ambiance and quality of food make for a delightful dining experience. However, some guests mention the early closure of the kitchen and lack of room service as drawbacks, requiring them to seek alternative dining options late at night. Despite this, the overall sentiment towards the dining experience remains positive.
Room quality varies with many guests enjoying comfortable and clean accommodations with stunning ocean views. However, issues such as small room sizes, lack of air conditioning and maintenance concerns like broken window latches and clogged bathrooms were noted. Noise insulation is another area needing improvement. Despite these shortcomings, the friendly staff and beachfront location make it a viable choice for travelers.
While the hotel's WiFi service receives mixed reviews with some guests facing challenges with poor coverage and intermittent signals, the overall feedback on other amenities is mostly positive. Guests enjoy comfortable beds, though some have reported discomfort due to worn-out mattresses and hard pillows.
As a three-star establishment, Hotel Canto del Mar offers a modest experience. While its excellent location and friendly staff provide a comfortable stay, the hotel could benefit from updates to its facilities and amenities. Despite these areas for improvement, the hotel's beachfront setting and scenic views make it an attractive destination for many travelers. Show more
InfoSummary of reviewsHotel Palmas de La Serena stands out primarily for its exceptional location and suitability for families. Nestled near Avenida del Mar, the hotel is steps away from the beach, offering easy access to the coastline, various entertainment services and delicious nearby restaurants. This prime location, combined with tranquil surroundings that include a peaceful garden area, makes it an ideal retreat for both leisure and work visits. Guests consistently highlight the hotel's serene environment and convenient proximity to La Serena's attractions as major advantages.
The staff's friendliness and attentiveness receive high praise from guests. The reception and general hotel employees are frequently commended for their helpful and warm service, contributing significantly to the overall positive experience. This excellent service, along with secure parking options and comfortable, well-maintained rooms, ensures a cozy and pleasant stay for visitors.
However, the hotel's breakfast offerings receive mixed reviews. While some guests appreciate the variety and value, citing a selection that includes breads, cheeses, cold cuts and fruits, others find the breakfast to be lacking in variety and organization. Issues such as instant coffee, limited fruit options and the need for advance reservations detract from the overall experience.
Dinner service at the hotel has also garnered mixed feedback. While breakfast generally receives positive remarks, dinner is noted for its simplicity and occasional delays. Some guests reported that the kitchen was not operational during their stay, limiting room service and restaurant availability.
When it comes to the rooms, guests have a mixed experience. Many appreciate the spacious, airy and clean rooms with added touches such as garden views and good-sized beds. However, maintenance and cleanliness issues are frequently mentioned, including dirty bathrooms, mold and irregular room cleaning services. Some logistical problems, such as room assignment mix-ups and malfunctioning room keys, further detract from the overall experience.
The hotel's pool area is well-received for its spaciousness and amenities, including comfortable loungers, friendly lifeguards and pool games. However, maintenance issues such as unclean water and peeling tiles have been reported, which can impact enjoyment.
WiFi service at Hotel Palmas de La Serena is a notable weak point with many guests reporting weak or intermittent signals, especially in individual rooms. The connectivity is more reliable in common areas like the dining room or balcony.
For families, the hotel is highly recommended due to its family-friendly atmosphere, ample space and thoughtful accommodations. The hotel is described as safe and peaceful, ideal for relaxing stays with children. Multiple room suites and family-specific zones further enhance its appeal for those traveling with kids.
In summary, Hotel Palmas de La Serena is highly regarded for its unbeatable location, friendly staff and family-friendly environment. While there are areas needing improvement, particularly in breakfast variety, room maintenance, dining consistency and WiFi service, the hotel's overall charm and strategic location offer a compelling option for visitors to La Serena. Show more
InfoSummary of reviewsHotel Boutique Suri enjoys a prime central location in La Serena, facilitating easy access to the city's cultural attractions such as museums, theaters, historical sites and parks, largely appreciated by tourists and business travelers alike. The area is well-connected to public transportation, easing movement around the city, though some guests find the neighborhood less safe at night. The hotel’s rich architectural charm, complemented by contemporary comforts, adds to its allure with excellent service and friendly staff significantly enhancing the overall experience.
The breakfast at Hotel Boutique Suri stands out as a highlight, lauded for its delicious and plentiful offerings. Guests enjoy a variety of hearty options including scrambled eggs and pancakes. The warm, welcoming ambiance, coupled with the availability of a terrace for breakfast, adds to the positive dining experience.
Guest accommodations present a mixed bag. While newly remodeled rooms with modern amenities like Smart TVs and mini-bars are praised for their aesthetics, cleanliness and comfort, several rooms are criticized for poor ventilation, lack of fundamental amenities and noise issues. Nevertheless, cozy rooms with balconies and terraces remain a positive aspect with notable mentions of picturesque views and additional comfort.
Cleanliness is consistently highlighted as a strong point with many guests commending the tidy and organized atmosphere across rooms and common areas. Staff members are often described as friendly, attentive and well-trained, contributing greatly to a welcoming environment. Instances of superb service leave a lasting positive impression, though occasional lapses in cleaning standards are noted.
Despite the hotel's overall charm, WiFi service needs attention with many guests struggling to maintain a reliable connection in their rooms. Parking, while secure and private, is not complimentary and is located a block or more away from the hotel, presenting an inconvenience for some guests.
For families, the hotel provides a cozy and accommodating environment, though a few limitations exist, such as the absence of ground-floor family rooms which might pose challenges for those with reduced mobility. The central location, combined with attentive staff, creates a pleasant experience for family stays.
The beds receive mixed reviews. Many guests find them comfortable and conducive to a restful night's sleep, while others highlight issues such as creakiness, discomfort and problems with bed linens. The ambiance of the rooms is generally positive, though excessive light and noise can sometimes disturb sleep.
Business travelers benefit from the hotel's central location and the accommodating service of the staff, though improvements in room amenities, including work desks and better climate control, could enhance the experience.
Accessibility features are well-implemented, making Hotel Boutique Suri a convenient option for guests with disabilities. Easy-to-access parking and nearby public transportation bolster its appeal in this regard.
Overall, Hotel Boutique Suri presents a well-rounded option for travelers seeking a blend of historical charm and modern comforts, underscored by excellent service and a welcoming atmosphere. Areas such as WiFi and room amenities could benefit from enhancements to ensure a consistently positive stay. Show more
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Boutique-style Hotel
Hotel for Honeymoon
Family Friendly Hotel
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