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Summary of reviewsWoodSpring Suites Lafayette garners positive attention primarily for its convenient location and friendly staff. Positioned near major highways and close to the city center and airport, the hotel offers easy access to Lafayette’s key spots. Visitors appreciate the quiet surroundings and the ample parking available. The hotel’s amenities, such as full refrigerators, stoves and microwaves in rooms, cater well to extended stays, enhancing the overall guest experience.
Guest opinions on rooms are varied with many finding them clean, well-furnished and cozy. The rehabilitated rooms, comfortable beds and cool temperatures are additional perks. However, there are significant concerns regarding room conditions with reports of unpleasant smells, cleanliness issues and visible damage. Common problems include missing kitchen supplies, noisy A/C units and malfunctioning appliances, which detract from the overall stay. Cleanliness throughout the hotel receives mixed reviews, as some guests commend the cleaning standards and friendly staff, while others highlight severe issues like dirty sheets, unclean bathrooms and pervasive smoke and food odors.
The staff at WoodSpring Suites Lafayette are frequently praised for their warmth and helpful attitudes. Exceptional service is often attributed to staff members like the nightshift young man with locs, Shane and Summer, whose friendliness and professionalism contribute positively to the guest experience. Although there are occasional criticisms about unhelpful behavior, the general consensus is that the staff endeavors to ensure a pleasant stay.
Opinions on the beds are mixed. Many guests find the beds comfortable and clean, adding to their satisfaction. However, others report discomfort due to thin mattresses on basic metal frames and flat pillows, indicating room for improvement in this aspect.
In summary, WoodSpring Suites Lafayette offers a strategic and quiet location, commendable hospitality from its staff and useful amenities, but faces challenges with room consistency and cleanliness, which may affect the overall guest experience.
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