Best Western Inn & Suites - Lake Charles
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsBest Western Inn & Suites in Lake Charles is highly regarded for its convenient location and accessible amenities. Nestled near major roads like I-10 and I-210, the hotel provides easy access to local attractions, including casinos and various dining and shopping venues. Despite its proximity to the highway, the hotel maintains a quiet and safe environment, making it a preferred choice for travelers.
The hotel's breakfast offerings receive significant praise for their quality and variety. Guests enjoy the broad selection, which includes hot options and a make-your-own waffle station, alongside cereals and fruits. The breakfast staff's attentiveness and friendliness enhance the dining experience, though minor concerns about seating and supply replenishment have been noted.
Guest rooms are celebrated for their spaciousness, comfort, and cleanliness. The peaceful atmosphere and well-maintained interiors meet or exceed expectations, further improved by the availability of sanitizing stations. While some guests mentioned issues like mustiness or room layout, these are outweighed by the overall positive reviews.
Cleanliness across the property is consistently highlighted, with both rooms and common areas being well-maintained despite the hotel’s somewhat dated feel. Staff, particularly the cleaning personnel, are commended for their dedication and pleasant demeanor. Some concerns were raised about the pool's cleanliness and wear and tear, but these do not overshadow the overall sentiment of cleanliness and comfort.
The staff at the hotel are frequently praised for their friendliness and helpfulness, contributing significantly to the welcoming atmosphere. Though minor reservation management issues were mentioned, the team's professionalism and courteous service, particularly from staff members like Tiffany, Shannon, Paul, Candice, and Sam, leave a lasting positive impression.
The pool experience receives mixed reviews, with guests appreciating its cleanliness and comfort, though some noted the need for maintenance and a preference for heating. Despite these points, the staff's warmth enhances the overall experience.
Finally, the beds at the hotel are often described as extremely comfortable, providing a restful sleep experience. While there are occasional mentions of cleanliness issues with the bedding, these are exceptions and do not detract from the generally positive reviews of the bed quality. Overall, Best Western Inn & Suites - Lake Charles offers a satisfying stay, characterized by its location, breakfast offerings, room comfort, and staff hospitality.
Categories
The hotel's breakfast offerings receive significant praise for their quality and variety. Guests enjoy the broad selection, which includes hot options and a make-your-own waffle station, alongside cereals and fruits. The breakfast staff's attentiveness and friendliness enhance the dining experience, though minor concerns about seating and supply replenishment have been noted.
Guest rooms are celebrated for their spaciousness, comfort, and cleanliness. The peaceful atmosphere and well-maintained interiors meet or exceed expectations, further improved by the availability of sanitizing stations. While some guests mentioned issues like mustiness or room layout, these are outweighed by the overall positive reviews.
Cleanliness across the property is consistently highlighted, with both rooms and common areas being well-maintained despite the hotel’s somewhat dated feel. Staff, particularly the cleaning personnel, are commended for their dedication and pleasant demeanor. Some concerns were raised about the pool's cleanliness and wear and tear, but these do not overshadow the overall sentiment of cleanliness and comfort.
The staff at the hotel are frequently praised for their friendliness and helpfulness, contributing significantly to the welcoming atmosphere. Though minor reservation management issues were mentioned, the team's professionalism and courteous service, particularly from staff members like Tiffany, Shannon, Paul, Candice, and Sam, leave a lasting positive impression.
The pool experience receives mixed reviews, with guests appreciating its cleanliness and comfort, though some noted the need for maintenance and a preference for heating. Despite these points, the staff's warmth enhances the overall experience.
Finally, the beds at the hotel are often described as extremely comfortable, providing a restful sleep experience. While there are occasional mentions of cleanliness issues with the bedding, these are exceptions and do not detract from the generally positive reviews of the bed quality. Overall, Best Western Inn & Suites - Lake Charles offers a satisfying stay, characterized by its location, breakfast offerings, room comfort, and staff hospitality.
3-Star Hotel
This hotel offers well-appointed rooms, a complimentary breakfast, and a fitness center. It provides a comfortable and convenient stay for both business and leisure travelers.
Hotel for Honeymoon
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Gym
Hotel with Outdoor Pool
Guest Reviews
Best Western Inn & Suites in Lake Charles boasts a convenient location that consistently meets guest expectations. Nestled right off the highway, the hotel provides easy access to major roads like I-10 and I-210, making it an ideal choice for travelers passing through or visiting local attractions. The proximity to casinos, such as the Golden Nugget, as well as various stores, restaurants, and family destinations, adds to its strategic advantages. Guests have noted the convenience of reaching their destinations, appreciating the hotel’s quiet setting despite its closeness to the interstate. The location not only makes navigation simple but also ensures safety, contributing to its reputation as a preferred lodging option when visiting the area.
The breakfast experience at the Best Western Inn & Suites - Lake Charles appears to be a highlight for many guests, often surpassing expectations. Most reviews emphasize the quality and variety, noting a broad selection that includes eggs, sausage, bagels, toast, and a popular make-your-own waffle station. The offerings also incorporate hot options alongside cereals, fruits, and refreshing beverages like coffee and juices.
Guests appreciate the attentive and friendly staff who manage the breakfast area, contributing positively to the dining experience. Many guests remarked that the breakfast was better than average, with some even claiming it to be the best they've ever had at a hotel. This variety not only catered to different tastes but also provided a comforting start to the day.
However, there were a few comments on logistical issues such as limited seating times for those with early starts, occasionally running out of items, and some minor maintenance issues with equipment or presentation. Despite these occasional drawbacks, the breakfast generally stands out as a significant and well-received aspect of the stay.
The rooms at Best Western Inn & Suites - Lake Charles are highly appreciated for their spaciousness and comfort. Most guests found the rooms to be very clean, with many highlighting the quiet and peaceful atmosphere. Several reviews mentioned that the rooms met or even exceeded expectations in terms of size, with some describing them as huge and well laid out. While a few guests noted issues with cleanliness, such as musty smells or stained sheets, the majority of reviewers praised the rooms for being clean and well-prepared. The friendly and helpful staff, along with the availability of sanitizing stations, added to the positive experience. Despite some minor complaints about room layout or bathroom size, many guests enjoyed the overall clean and comfortable environment, making it a favorable choice for visitors.
Visitors to Best Western Inn & Suites - Lake Charles often remark on the comfort of the beds, with many finding them exceptionally comfortable and ideal for a restful night's sleep. Guests have described the beds as extremely comfy, with some even claiming them to be the most comfortable beds they have ever experienced. Positive comments extend to the pillows, which are generally regarded as very nice, complementing the overall bed experience. However, there are occasional mentions of cleanliness issues, such as bedding not being adequately cleaned, but these instances appear to be exceptions rather than the norm. Overall, the hotel seems to offer a generally satisfying sleep experience, primarily due to the quality and comfort of the beds.
Best Western Inn & Suites - Lake Charles generally receives praise for its exceptional cleanliness and comfortable accommodations. Despite being somewhat dated, the hotel maintains a high standard of hygiene, which is a top priority for many guests. The entire property, including the rooms and common areas, is consistently described as clean and well-maintained. The rooms offer a comfortable and inviting atmosphere, with clean, spacious interiors that satisfy most travelers' needs. Guests frequently highlight the friendly and helpful staff, particularly the cleaning personnel, enhancing the overall experience with their dedication and pleasant demeanor. While there were some concerns about the pool's cleanliness and occasional issues with wear and tear, such as ceiling paint and carpets, the overall sentiment remains positive, with the hotel delivering a cozy and pleasant stay for visitors.
The staff at Best Western Inn & Suites - Lake Charles consistently receives high praise from its guests for their exceptionally friendly and helpful demeanor. Visitors frequently mention the warm and welcoming atmosphere created by the hotel staff, highlighting their professionalism and willingness to assist in any way needed. Guests have appreciated the courteous behavior and prompt assistance offered by the front desk, with several guests giving special recognition to particular staff members like Tiffany, Shannon, Paul, Candice, and Sam, who were noted for going above and beyond in their service.
However, there was a mention of an issue regarding reservation management, suggesting that while the staff is generally accommodating, there might be occasional lapses in coordination. Despite this rare hiccup, the overall sentiment towards the hotel staff remains overwhelmingly positive, with guests remarking on their politeness and helpfulness, contributing significantly to the comfort of their stay. The staff's friendly interactions have left lasting impressions on guests, enhancing their overall experience at the hotel.
Reviews of the pool at Best Western Inn & Suites - Lake Charles present a mixed picture. Many guests found the pool to be very nice, consistently emphasizing its cleanliness. The pool area is noted as being comfortable, further enhancing the relaxation experience for visitors. However, there are some concerns, with a portion of guests remarking that the pool appeared tired and in need of maintenance. Issues such as cigarette butts in the pool were noted, and some visitors mentioned that it wasn't heated, which might not suit every preference. Despite these issues, the friendliness of the staff contributed positively to the overall pool experience.
Location Show Map
Location
Breakfast
Guests appreciate the attentive and friendly staff who manage the breakfast area, contributing positively to the dining experience. Many guests remarked that the breakfast was better than average, with some even claiming it to be the best they've ever had at a hotel. This variety not only catered to different tastes but also provided a comforting start to the day.
However, there were a few comments on logistical issues such as limited seating times for those with early starts, occasionally running out of items, and some minor maintenance issues with equipment or presentation. Despite these occasional drawbacks, the breakfast generally stands out as a significant and well-received aspect of the stay.
Rooms
Beds
Cleanliness
Staff
However, there was a mention of an issue regarding reservation management, suggesting that while the staff is generally accommodating, there might be occasional lapses in coordination. Despite this rare hiccup, the overall sentiment towards the hotel staff remains overwhelmingly positive, with guests remarking on their politeness and helpfulness, contributing significantly to the comfort of their stay. The staff's friendly interactions have left lasting impressions on guests, enhancing their overall experience at the hotel.
Pool
Yes, Best Western Inn & Suites - Lake Charles has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Best Western Inn & Suites - Lake Charles.
No, Best Western Inn & Suites - Lake Charles doesn't allow dogs.
No, parking facilities aren't available at Best Western Inn & Suites - Lake Charles.
Yes, Best Western Inn & Suites - Lake Charles has a gym.
Location Show Map
More Options
