Holiday Inn Hotel & Suites Lake City by IHG
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Summary of reviewsHoliday Inn Hotel & Suites Lake City by IHG, enjoys a commendable reputation thanks to its favorable location, quality breakfast, clean rooms and exceptional staff.
The hotel's strategic position off Interstate 75 makes it an ideal stopover for travelers. Its proximity to restaurants and shops adds to the convenience, making it a popular choice for both short and extended stays. Guests appreciate the clean environment and ample parking, which enhance the ease and comfort of their visit.
Breakfast receives high marks for its quality and taste with guests often describing it as very good, amazing and delicious. The breakfast system, which involves ordering from a menu and the option to use hotel-provided coupons, is praised, although some guests express frustration over the lack of complimentary breakfast, which they felt was misleadingly advertised.
Room quality has mixed reviews but leans positive. Guests commend the cleanliness, spaciousness and comfort, particularly highlighting the beds and bedding for ensuring a good night’s sleep. However, some rooms need updating with issues such as broken blinds, bathroom fixtures and unpleasant odors mentioned. There are concerns about black mold and outdated air conditioning units in some rooms, suggesting a need for refurbishment to maintain consistency.
Cleanliness stands out as a strong point with guests frequently noting the cleanliness of the sheets, rooms and overall property. Despite a few isolated issues like mold or trash accumulation, the hotel maintains a generally high standard of cleanliness, contributing to a comfortable stay.
The staff at Holiday Inn Hotel & Suites Lake City is a significant highlight, consistently praised for their friendliness, helpfulness and professionalism. From the front desk to restaurant staff, the courteous and attentive service enhances the welcoming atmosphere of the hotel.
Overall, while there are areas for improvement in room maintenance and breakfast policy transparency, Holiday Inn Hotel & Suites Lake City largely satisfies guests with its convenient location, clean and comfortable environment and exemplary customer service.
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The hotel's strategic position off Interstate 75 makes it an ideal stopover for travelers. Its proximity to restaurants and shops adds to the convenience, making it a popular choice for both short and extended stays. Guests appreciate the clean environment and ample parking, which enhance the ease and comfort of their visit.
Breakfast receives high marks for its quality and taste with guests often describing it as very good, amazing and delicious. The breakfast system, which involves ordering from a menu and the option to use hotel-provided coupons, is praised, although some guests express frustration over the lack of complimentary breakfast, which they felt was misleadingly advertised.
Room quality has mixed reviews but leans positive. Guests commend the cleanliness, spaciousness and comfort, particularly highlighting the beds and bedding for ensuring a good night’s sleep. However, some rooms need updating with issues such as broken blinds, bathroom fixtures and unpleasant odors mentioned. There are concerns about black mold and outdated air conditioning units in some rooms, suggesting a need for refurbishment to maintain consistency.
Cleanliness stands out as a strong point with guests frequently noting the cleanliness of the sheets, rooms and overall property. Despite a few isolated issues like mold or trash accumulation, the hotel maintains a generally high standard of cleanliness, contributing to a comfortable stay.
The staff at Holiday Inn Hotel & Suites Lake City is a significant highlight, consistently praised for their friendliness, helpfulness and professionalism. From the front desk to restaurant staff, the courteous and attentive service enhances the welcoming atmosphere of the hotel.
Overall, while there are areas for improvement in room maintenance and breakfast policy transparency, Holiday Inn Hotel & Suites Lake City largely satisfies guests with its convenient location, clean and comfortable environment and exemplary customer service.
Hotel near Golf Courses
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Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
The Holiday Inn Hotel & Suites Lake City boasts a prime location that guests frequently highlight for its convenience and accessibility. Situated just off Interstate 75, it serves as an ideal stopover for travelers heading between various destinations, such as from Florida to Texas or between home and other locations. The hotel's proximity to a variety of restaurants and shops enhances the stay with several dining options within walking distance. Guests appreciate the clean environment and ample parking facilities, making it an easy and pleasant place to find and stay. Overall, the location receives high praise for its strategic positioning near essential services and its suitability for both short stops and as a convenient base for longer travels.
The breakfast at Holiday Inn Hotel & Suites Lake City by IHG, generally receives positive remarks for its quality and taste. Guests frequently describe the breakfast as very good, amazing, delicious and excellent. It’s noteworthy that the breakfast is not a buffet; instead, guests order off a menu and have the option to use free coupons provided by the hotel.
Despite the praise for the food, there is some confusion and dissatisfaction regarding the breakfast policy. Several reviews pointed out that breakfast is not included in the room cost and must be purchased separately. Some guests felt misled by advertisements suggesting that breakfast would be complimentary. This lack of inclusion has caused frustration for those who expected a free meal with their stay.
Overall, while the taste and quality of breakfast are highly regarded, clarity about the breakfast policy could significantly improve the guest experience.
The rooms at Holiday Inn Hotel & Suites Lake City by IHG, received mixed feedback. On the positive side, guests appreciated the cleanliness with several mentioning that the rooms were very clean, spacious and comfortable. The beds and bedding were widely praised for their comfort, contributing to an overall pleasant sleep experience. The facility itself was noted to be clean, quiet and comfortable and the lobby was described as big and inviting.
However, many guests felt that the rooms needed serious updating. Some pointed out specific issues such as a broken blind, a broken loo seat lid and cracked bathroom sinks. There were also complaints about unpleasant odors with one noting a smell of burnt cornbread and others mentioning a general odor that required constant air freshening. The presence of black mold on the ceiling and unsafe AC units were also concerning for some guests. The overall impression was that while some rooms were well-maintained and cozy, others were quite run down and in need of refurbishment to ensure a consistently high standard across the hotel.
Visitors to the Holiday Inn Hotel & Suites Lake City can generally expect a good night's sleep, as the majority of guests commend the comfort and quality of the beds and mattresses. Many reviewers highlight the beds as being particularly comfortable, using descriptors such as "comfy" and "very comfortable". Additionally, the clean sheets and overall cleanliness of the beds add to the positive sleeping experience. While there are a few mentions of beds that could use improvement and some concerns about outdated room features, these seem to be exceptions rather than the norm. Overall, most guests seem pleased with the bedding provided at this hotel.
The Holiday Inn Hotel & Suites Lake City by IHG, is consistently praised for its cleanliness and pleasant environment. Guests noted that the clean sheets, rooms and overall property contribute to a comfortable stay. The facility is frequently described as very clean with exceptional service from the friendly and courteous staff, from the front desk to the restaurant workers. Despite some isolated issues such as mold in a room, trash accumulation and less-than-ideal tubs, the cleanliness of the bathrooms and rooms is largely commended. Overall, the hotel maintains a high standard of cleanliness, making it a reliable choice for travelers.
Holiday Inn Hotel & Suites Lake City by IHG, consistently receives glowing praise for its superb staff. Guests frequently highlight the friendliness and helpfulness of the hotel's personnel. From the moment of check-in, visitors note the warm and professional demeanor of the front desk agents. Across various interactions, staff members are described as attentive, courteous and accommodating. Patrons appreciate the kind and efficient service offered, contributing to a pleasant and welcoming atmosphere. Additionally, the combination of a friendly reception and a clean facility further enhances the overall positive experience for travelers. Overall, the hotel's exemplary customer service stands out as a key factor in guest satisfaction.
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Location
Breakfast
Despite the praise for the food, there is some confusion and dissatisfaction regarding the breakfast policy. Several reviews pointed out that breakfast is not included in the room cost and must be purchased separately. Some guests felt misled by advertisements suggesting that breakfast would be complimentary. This lack of inclusion has caused frustration for those who expected a free meal with their stay.
Overall, while the taste and quality of breakfast are highly regarded, clarity about the breakfast policy could significantly improve the guest experience.
Rooms
However, many guests felt that the rooms needed serious updating. Some pointed out specific issues such as a broken blind, a broken loo seat lid and cracked bathroom sinks. There were also complaints about unpleasant odors with one noting a smell of burnt cornbread and others mentioning a general odor that required constant air freshening. The presence of black mold on the ceiling and unsafe AC units were also concerning for some guests. The overall impression was that while some rooms were well-maintained and cozy, others were quite run down and in need of refurbishment to ensure a consistently high standard across the hotel.
Beds
Cleanliness
Staff
Yes, Holiday Inn Hotel & Suites Lake City by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Holiday Inn Hotel & Suites Lake City by IHG.
Yes, Holiday Inn Hotel & Suites Lake City by IHG welcomes dogs.
No, parking facilities aren't available at Holiday Inn Hotel & Suites Lake City by IHG.
Yes, Holiday Inn Hotel & Suites Lake City by IHG has a gym.
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