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Summary of reviewsHotel Grand Toya offers guests a remarkable stay marked by its exceptional location and scenic views. Nestled by the shores of Lake Toya, the hotel provides easy access to local attractions, ensuring a memorable visit. Guests are treated to stunning vistas of the lake and Mount Yotei, with a particular delight being the ability to watch summer fireworks directly from their rooms. The proximity to the Toyako Onsen bus terminal and ferry facilities adds convenience for travelers eager to explore the area.
The dining experience at Hotel Grand Toya is a celebrated highlight, showcasing authentic Japanese cuisine with Hokkaido influences. Guests enjoy traditional kaiseki-style breakfasts and dinners, featuring high-quality dishes such as salmon, sashimi, and locally inspired culinary creations. The meals receive acclaim for their flavor, presentation, and value, enhancing the overall appeal of the hotel.
Rooms at Hotel Grand Toya combine comfort with traditional Japanese aesthetics, offering spacious and clean accommodations complemented by breathtaking lake views. The hotel's maintenance is commendable, ensuring a pleasant environment despite its older charm. Guests appreciate features such as the public hot spring bath and the coziness of both Western and Japanese-style rooms.
In addition to comfort, Hotel Grand Toya prides itself on excellent cleanliness and attentive service from its staff. Visitors consistently note the friendliness and helpfulness of the team, which contributes to a warm and welcoming atmosphere. The staff’s dedication to guest satisfaction, including multilingual support and thoughtful gestures, underscores the hotel's commitment to exceptional service.
Hotel Grand Toya delivers good value for money, appealing to travelers seeking traditional ambiance and authentic experiences at honest prices. Despite being a three-star accommodation with some dated elements, it offers a captivating blend of older charm and well-maintained facilities. Guests leave with fond memories of their stay, enhanced by the serene beauty of Lake Toya and the hotel's unique offerings. Show more
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Ryokan with Parking
This hotel offers free parking. It provides Japanese-style rooms with free Wi-Fi and indoor and outdoor hot spring baths.
3-Star Ryokan
This hotel offers Japanese-style rooms with free Wi-Fi and features indoor and outdoor hot spring baths. It is located right on the lake and is close to the Toyako Onsen bus terminal. The rooms have tatami-mat flooring, futon bedding, and views of Toya Lake.
Room Types
Japanese-Style Room with Shared Bathroom + Private Toilet - Lake ViewFeatures tatami-mat (woven straw) flooring, futon bedding and views of Toya Lake. A flat-screen TV, refrigerator and safe are included. Each room has a private toilet, while bathroom facilities are shared.
Twin Room with Private Bathroom - Lake ViewThis twin room is air-conditioned and has a private bathroom, a safe deposit box and lake views. The unit has 2 beds.
Quadruple Room with Shared BathroomThe quadruple room features air conditioning, tatami, a safe deposit box, heating and a flat-screen TV. The unit has 4 futons.
Guest Reviews
7.3
Good
Location
Nestled by the breathtaking shores of Lake Toya, Hotel Grand Toya boasts an extraordinary location that captivates visitors with its scenic vistas and convenient accessibility. The hotel offers stunning views of Lake Toya, making it a perfect spot for guests eager to embrace the natural beauty of the area. Its strategic positioning not only allows visitors to enjoy the picturesque lake but also provides easy access to local attractions and amenities. The nearby Toyako Onsen bus terminal is merely a short walk away, ensuring hassle-free transportation for adventurers without a car.
Additionally, the hotel is situated close to the ferry terminal and sightseeing boat station, allowing guests to explore the lake and surroundings effortlessly. Travelers can appreciate the ease of accessing ski destinations like Rusutsu from this well-located accommodation. As dusk settles, guests are treated to spectacular views of the summer fireworks from the comfort of their rooms, creating magical evenings overlooking the lake. With Mount Yotei forming a striking backdrop, the hotel offers not only convenience but a profound sense of openness and connection to nature. Whether at leisure or out exploring, Hotel Grand Toya stands as the perfect gateway to the captivating wonders of Lake Toya.
Breakfast
Hotel Grand Toya delivers a dining experience that offers guests a taste of authentic Japanese cuisine with strong Hokkaido influences. The hotel’s breakfast service is characterized by traditional Japanese meals rather than a buffet, providing a unique and culturally rich experience. Guests can look forward to dishes that include items such as salmon, fish, Miso soup, and white rice, all served in an appetizing kaiseki-style presentation, ensuring variety and freshness in a daily rotating menu.
The reviews consistently highlight the excellence and delectability of both breakfast and dinner, with many guests appreciating the abundant flavors and high quality of the meals. While a few mentioned a desire for additional breakfast options like bread or coffee, most agree that both the quantity and quality of the breakfast are satisfying and exceed expectations. The overall consensus is that dining at Hotel Grand Toya is not only delicious but also offers an impressive and memorable culinary journey into regional flavors.
Dinner
At Hotel Grand Toya, dinner emerges as a notable highlight, repeatedly praised by guests for its delightful and authentic experience. The Japanese set menu, particularly the kaiseki cuisine, is often mentioned for its richness and taste, presenting a stunning array of dishes. Many guests find the balance in portion sizes just right, contributing to an overall satisfying dining experience. Local foods feature prominently, providing variety and a taste of regional culinary traditions.
The offered meals, including both dinner and breakfast, tend to leave guests feeling enthusiastic about their quality, especially given the reasonable accommodation prices. While some reviews mention that a few dishes could be improved, the general consensus reflects well-prepared meals that enhance the stay. Guests appear to appreciate the classic presentation and the focus on taste over flashiness, often resulting in thoroughly enjoyable dining occasions. The inclusion of popular Japanese staples such as sashimi, miso soup, and distinctively prepared meats, like pork and grilled meat with magnolia leaf miso, add to the appeal of the dining services at Hotel Grand Toya. Overall, the meals resonate well with guests, solidifying the reputation of the hotel's culinary offerings as a strong reason for repeat visits.
Rooms
Hotel Grand Toya boasts a delightful combination of comfort, traditional Japanese aesthetics, and breathtaking views. Guests frequently praise the spacious and clean rooms that offer an amazing vantage point of Lake Toya. Rooms come in both Western and Japanese styles, with the latter featuring pretty and traditional decor that enriches the authentic experience. A notable highlight for many visitors is waking up to stunning lake views and enjoying the nightly fireworks display from the comfort of their rooms. The lake-facing windows provide exceptional scenery day and night, truly a visual treat for guests.
While the building isn't new, the rooms are well-maintained with a neat and clean ambiance, frequently noted as spacious, cozy, and comfortable. For those seeking relaxation beyond their room, the hotel offers a clean public hot spring bath with an open-air bath, adding to the charm of the stay.
Despite some minor suggestions like the inclusion of hairdryers in the rooms, visitors generally find the hotel to be a pleasing retreat with a great cost-performance ratio. With its picturesque location and soothing space, Hotel Grand Toya serves as an ideal destination for those looking to enjoy the serene beauty of Lake Toya.
Beds
Hotel Grand Toya offers guests a comfortable sleeping experience with their range of bedding options. Many visitors have praised the comfort of both the mattresses and futons, which contribute positively to a restful night's sleep. The tatami floors and the clear instructions on using facilities like the onsen indicate a well-thought-out approach to ensuring guest comfort. Visitors appreciate the attentive staff who ensure that sleeping arrangements are ready in advance, enhancing the overall convenience of the stay. Although there are some comments regarding the hardness of the pillows, the general consensus is that the beds themselves are supremely comfortable, making for a pleasant and restful experience.
Cleanliness
Hotel Grand Toya may have an older charm, but it is undeniably clean and well-maintained. Guests consistently highlight the tidiness of both the rooms and shared facilities, making it a comfortable and pleasant place to stay. The onsens, a central feature of the hotel, receive praise for their cleanliness, providing a relaxing experience for visitors. Although the facilities show signs of age, their upkeep is commendable, offering a clean environment that feels refreshing. The hotel's commitment to maintaining a clean atmosphere extends throughout, from the interior cleaning to the futons in the rooms. While there are minor issues, such as some dining utensils not being properly cleaned, the overall environment is regarded as meticulously maintained, ensuring a stay that is neat and comfortable.
Staff
At Hotel Grand Toya, guests consistently praise the friendly and accommodating nature of the staff, highlighting their kindness and helpfulness throughout their stay. Visitors often mention how the team goes above and beyond to ensure comfort, whether it's by clearing snow off cars or thoughtfully guiding guests through various hotel amenities. The front desk offers attentive service, including multilingual support, making guests feel welcome regardless of language barriers. Meal service is frequently noted for its kindness, with staff attentively ensuring a pleasant dining experience. Overall, the consistent friendliness and responsiveness of the staff leave a lasting impression, making Hotel Grand Toya stand out for its exceptional service.
3 Star
Hotel Grand Toya offers a unique blend of tradition and value that appeals to travelers seeking an authentic experience. Despite its age and dated facilities, the hotel maintains a good level of cleanliness and comfort, providing guests with a pleasant stay. As it has been in business for over 53 years, Hotel Grand Toya has cultivated an enduring charm that creates a special atmosphere, distinct from the more modern establishments. The hotel is known for its honest pricing, making it an attractive option for budget-conscious visitors. Moreover, the inclusion of two meals at a reasonable price adds to its appeal, offering good value for money. While it may lack the sophistication of newer hotels, its traditional ambiance and overall affordability make Hotel Grand Toya a worthwhile choice for those exploring the local culture and enjoying the local cuisine.
No, Hotel Grand Toya doesn't have any pool.
No, a spa isn't available at Hotel Grand Toya.
No, Hotel Grand Toya doesn't allow dogs.
Yes, parking facilities are available at Hotel Grand Toya.