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DoubleTree Resort by Hilton Lancaster

Lancaster , 2400 Willow Street Pike (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe DoubleTree Resort by Hilton Lancaster is a great choice for families looking for a fun getaway. The location is perfect and the pool offers a fun experience, although it can get crowded at times. The hotel and resort are beautiful and overall, very comfortable for families. Although there is no complimentary breakfast and prices can be a bit steep, the restaurant for breakfast was great. Some guests have had unfortunate experiences with sofa beds and stained furniture/fridges, but the stay was generally pleasant, clean, friendly and scenic.
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Categories

Luxury Resort

Resort near Golf Courses

Resort Taking Steps Towards Sustainability

Resort for Honeymoon

Family Friendly Resort

Romantic Resort

Resort with Swimming Pool

Heated Pool Indoor Pool

Business Resort

Accessible Resort

Resort with Gym

4-Star Resort

Resort with Indoor Pool

Resort with Heated Pool

Room Types

Queen Room with Two Queen Beds - Non-Smoking This room features a refrigerator, desk, and cable TV.

One-Bedroom King Suite with Sofa Bed - Non-Smoking This suite features 2 flat-screen TVs.

King Room with Spa Bath This suite has a spa bath.

Queen Room with Two Queen Beds and Sofa Bed - Non-Smoking This room features a sofa bed, refrigerator, desk, and cable TV.

Queen Room with Spa Bath - Non Smoking This room features a spa bath, refrigerator, desk, and cable TV.

Queen Room with Two Queen Beds and Bath Tub - Mobility Accessible/Non-Smoking This accessible room features a refrigerator, desk, and cable TV.

One-Bedroom King Suite with Roll-In Shower - Mobility Access/Non-Smoking The unit has 1 bed.

About DoubleTree Resort by Hilton Lancaster

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Guest Reviews

8.5

Very Good

Location

The DoubleTree Resort by Hilton Lancaster is a perfect location for travelers looking to explore Lancaster, Pennsylvania. The hotel is centrally located and within driving distance of many local attractions, making it a great base for your adventures. The location is peaceful and surrounded by scenic views with a beautiful walking path on the property making for a relaxing stay. Additionally, the hotel is near many shopping and dining options, including a Starbucks. While the hotel is in a remote location, nearby CEO's magnificent home and Dutch Wonderland are just a short drive away. Overall, the DoubleTree Resort by Hilton Lancaster is a great choice for travelers who want to explore Lancaster and enjoy a peaceful location.

Breakfast

The breakfast at DoubleTree Resort by Hilton Lancaster has mixed reviews. While some guests feel that the breakfast buffet was delicious with a good selection, others think that it is too expensive and not worth the price paid. Some guests had issues with forgotten breakfast vouchers, non-existent room service and inadequate breakfast options. However, guests did enjoy the homemade cookies provided by the hotel. Although there were some negative reviews, others felt that the food was exquisite and cooked to perfection. The service and attention from staff, especially a professional waitress, during brunch were highly praised. Those who wished for breakfast to be included expressed their disappointment. Overall, breakfast at the resort seems to have room for improvement but there are reasonable restaurant options within the hotel.

Dinner

Guests of the DoubleTree Resort by Hilton Lancaster are in for a treat when it comes to dining options. Many reviewers rave about the amazing breakfast and dinner available at the hotel's restaurant. While some mention that the menu items were limited, overall the food was good with pleasant staff. However, some guests were disappointed to find that the restaurant and lounge were closed during their stay or had limited hours. One reviewer also expressed frustration with the lack of maid service and restaurant closures not being communicated before booking. Though a bit pricey, the majority of guests enjoyed their dining experience at the hotel.

Rooms

The DoubleTree Resort by Hilton Lancaster offers guests nice rooms with comfortable beds and up-to-date facilities. The cleanliness of the rooms was extremely impressive with some guests even describing them as pristine. For those seeking additional luxury, some suites come equipped with in-room spa tubs for the ultimate relaxation experience. While some guests complained about small rooms and lack of windows, overall the rooms were deemed comfortable and pleasant. However, there were some complaints of unpleasant smells, noisy Friday nights and a lack of attention to detail in the cleaning of certain areas such as corners and door hinges. Despite some negative comments, the quality of the rooms and the cleanliness of the hotel is definitely a strong point of this property.

Beds

The DoubleTree Resort by Hilton Lancaster has received numerous reviews on the quality of their beds. Guests had varying opinions with some describing the beds as "super comfortable" and "awesome," while others mentioned that they found the mattresses to be "very hard" or "VERY uncomfortable." However, many guests did praise the cleanliness of the rooms and the comfort of the beds. Some guests suggested that they would prefer king-sized beds and feather pillows were not to their liking. Overall, guests mostly found the beds to be comfortable and the room temperature perfect for a good night's sleep, despite a few negative comments about hair in the beds or the hardness of the mattresses.

Cleanliness

The DoubleTree Resort by Hilton Lancaster offers a beautiful and clean environment for guests to enjoy. The rooms are described as clean and comfortable with some guests noting a fresh smell upon arrival. The pool area is also praised as being clean and well-maintained. Guests appreciate the cleanliness of the coffee outside fountain and walk trail. While there are a few negative reviews regarding cleanliness, the majority of guests find the hotel to be extremely clean with friendly and accommodating staff. Overall, the DoubleTree Resort by Hilton Lancaster is a great option for those looking for a clean and comfortable stay in Lancaster.

Staff

The staff at DoubleTree Resort by Hilton Lancaster are praised in guest reviews for their friendly and accommodating nature, going above and beyond to ensure guests have a perfect stay. Many guests commented on the professionalism of the staff and their efforts to maintain clean and tidy premises. The hotel's restaurant staff also received high praise for their hospitality and customer service, although some guests were disappointed in management's response to feedback. Overall, the staff's pleasant and helpful demeanor left a positive impression on guests and many mentioned specific staff members who stood out for their exceptional service.

Pool

The DoubleTree Resort by Hilton Lancaster boasts an extraordinary pool area with kids and adults alike enjoying the indoor swimming pool, hot tub, splash park and kiddie pool. Many reviewers loved the children's pool play area with one guest praising the "awesome" pool for kids. There were some concerns regarding cleanliness, but overall the pool was clean and well-maintained. Families appreciated the range of pool options, though some felt it was too crowded. The hotel also offers a timed pool schedule with some guests wishing for more time. While a few reviewers noted the need for better supervision, the pool area seemed to be a hit with children with one reviewer saying their kids "loved it and want to return again!!"

Family

The DoubleTree Resort by Hilton in Lancaster is the perfect place for a comfortable and fun family vacation. Parents can relax knowing their kids are having a blast in the extraordinary pool play area that even toddlers can enjoy. With an indoor pool, rec area and even a mini water park playground, this hotel is perfect for families with young children. Many guests have positively reviewed the kiddie pool area, emphasizing how great it was for their young grandchildren and children. The hotel offers a safe and enjoyable environment for families to enjoy quality time together. Although some had issues with the number of people in their group or the behavior of other children, overall, the DoubleTree Resort seems to be a great family-friendly hotel to get away for a fun weekend with the kids.

4 Star

The DoubleTree Resort by Hilton Lancaster offers a great stay for those looking for a fun family getaway. The location is perfect and the pool offers a fun experience, although it can get crowded at times. The hotel and resort are beautiful and overall, very comfortable for families. However, there is no complimentary breakfast and prices can be a bit steep, leaving some guests feeling it's a bit pricey for what they receive. Although the restaurant for breakfast was great, some guests have had unfortunate experiences with sofa beds and stained furniture/fridges. Despite these negatives, guests generally agree that the stay was pleasant, clean, friendly and scenic.

Indoor Pool

The indoor swimming pool at DoubleTree Resort by Hilton Lancaster is a hit among guests, described as awesome and nice. The pool area has good ventilation, but some guests noted a strong smell of "clorox". Families with young children appreciated the kiddy pool available, while others mentioned access to two large indoor pools. However, some guests were disappointed to find out that the pool was only available for one hour per day. Overall, the indoor pool facilities at the hotel received positive reviews from guests.

Yes, DoubleTree Resort by Hilton Lancaster has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at DoubleTree Resort by Hilton Lancaster.

No, DoubleTree Resort by Hilton Lancaster doesn't allow dogs.

No, parking facilities aren't available at DoubleTree Resort by Hilton Lancaster.

Yes, DoubleTree Resort by Hilton Lancaster has a gym.

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