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Summary of reviewsThe Plaza Hotel, nestled in a central location, is well-regarded by guests for its superb placement between Konstanz and Kreuzlingen, making it an ideal lodging option for tourists and business travelers. The hotel's prime position allows easy access to the historic city of Konstanz, Lake Constance and the bustling harbor, complemented by proximity to the train station and convention center. This convenience is matched by a clean, pleasant environment and friendly staff.
The breakfast offerings, while receiving mixed feedback, are frequently described as ample, varied and generous with a reasonable additional cost, hinting at a generally satisfactory start to the day. Similarly, the dinner experience at the on-site restaurant is positively noted for delicious pizzas and a good selection, though some guests mentioned occasional long wait times and presentation issues during peak hours.
The cleanliness of Plaza Hotel stands out positively with numerous commendations on the spotless state of the rooms and common areas. However, there are instances of inconsistency, such as occasional reports of dirty carpets and dusty areas. Despite this, the daily cleaning routines and the staff's conscientiousness generally ensure a comfortable stay.
The rooms, mostly small and simply furnished, are praised for their cleanliness and functionality, making them suitable for short terms stays. Guests often highlight the comfort and practicality of the accommodations, alongside positive interactions with the accommodating and multilingual staff, who significantly contribute to the pleasant guest experience.
The family-friendly atmosphere of Plaza is another notable feature with spacious rooms catering particularly well to those traveling with children. Managed as a family business, the hotel exudes a welcoming and warm vibe, though some might find the retro style somewhat dated.
However, the beds receive mixed reviews with some guests finding them comfortable, while others criticize issues such as sagging mattresses and thin pillows. The general sentiment is that the comfort of the beds can be quite variable.
In terms of its three-star rating, some guests question whether the Plaza Hotel meets the typical expectations associated with such a rating, suggesting it might be more fitting as a two-star establishment due to certain inconsistencies and minor nuisances.
Overall, the Plaza Hotel offers a pleasant stay with its prime location, friendly staff and clean environment, making it a suitable option for short stays, especially for those valuing convenience and functionality.
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