Info
Summary of reviewsThe Hyatt Centric Campestre Leon is celebrated for its modern design and convenient accessibility, particularly for those seeking a peaceful environment slightly removed from the city's hustle. Located in the northern area of León, close to a small square with numerous amenities such as restaurants, Starbucks and Walmart, it offers a serene stay with essential services nearby. Although some guests note its distance from the highway and central city spots, the location still receives high praise for balancing tranquility and convenience.
The breakfast at Hyatt Centric Campestre Leon garners largely positive feedback, praised for its rich, complete and tasty offerings. Guests appreciate the buffet selection and the attentive service from the staff, though a few have wished for more variety and were disappointed by the lack of inclusion in their stay package. Despite these minor critiques, the abundant, healthy breakfast options add to the overall guest experience.
The rooms are a standout feature, impressing guests with their spaciousness, cleanliness and modern amenities. The sleek, warm design creates a cozy and stylish atmosphere with bathrooms particularly noted for their size and cleanliness. Slight issues like the absence of a door in one bathroom don't significantly detract from the overwhelmingly positive reception.
Cleanliness throughout the hotel is generally praised with many guests finding the rooms and common areas spotless and well-maintained. However, some inconsistencies in housekeeping, such as neglected room service and unclean areas like the pool and terrace, have been reported, indicating a need for more consistent maintenance.
Staff receive mixed reviews with many guests praising their friendliness, professionalism and attentive service. However, there have been concerns about inattentiveness and poor customer service from some staff members, particularly at reception and in the restaurant. These contrasts suggest variability in service quality.
The hotel's pool is appreciated for its spaciousness, design and scenic views, making it a popular spot for relaxation. However, concerns about cleanliness, water temperature and exposure to wind suggest improvements are needed in maintenance.
Parking is described as convenient and free, but the parking lot itself is criticized for being disorganized and dirty with issues like excessive wait times for valet service and non-functional elevators.
Finally, the beds at Hyatt Centric Campestre Leon receive overwhelmingly positive feedback for their comfort with many guests highlighting the excellent quality of both beds and pillows. While preferences vary, the majority enjoy a very comfortable and restful sleep experience.
Overall, the Hyatt Centric Campestre Leon shines with its modern design, convenient location and comfortable rooms, although some areas, particularly housekeeping and staff consistency, could benefit from improvement to ensure a uniformly excellent stay.
Show moreRead review summaries for all categories
Categories
