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Summary of reviewsHilltop Inn & Suites, near Foxwoods Casino enjoys an excellent location, particularly for those intending to visit the nearby Foxwoods Resort Casino. The proximity to key attractions, including Mohegan Sun Casino, Mystic Aquarium and Rhode Island beaches, makes it a strategic base for various day trips. Guests find the quiet, woodsy neighborhood appealing and appreciate the convenient shuttle service to Foxwoods, which further enhances the hotel's accessibility.
The complimentary continental breakfast receives general approval, featuring a variety of items like hot waffles, toast, bagels, cereal, yogurt, juice, coffee and tea. While the breakfast area is clean and well-managed by friendly staff, some visitors express a desire for more protein options and a fresher spread. Despite these minor criticisms, the breakfast is considered a satisfactory and convenient start to the day.
Rooms at Hilltop Inn & Suites are often described as clean, comfortable and spacious, offering good value for their price. Guests highlight the large rooms with amenities like mini-fridges and efficient air conditioning. However, the decor and furnishings are noted as dated and occasional issues with cleanliness, such as mold and musty odors, have been reported. While some maintenance issues exist, the overall sentiment suggests satisfactory accommodations improved by possible updates and better cleanliness protocols.
Cleanliness generally receives positive feedback with many guests commending the hotel's upkeep. Descriptions such as “clean and comfortable” frequently appear, although some inconsistencies exist with a few guests encountering odors or mildew. Still, guests consistently appreciate the hotel's hygiene standards, making it a reliable option for travelers prioritizing cleanliness.
The staff at Hilltop Inn & Suites, near Foxwoods Casino is highly praised for their courtesy and professionalism with interactions often described as warm and welcoming. The team is known for being helpful and creating a positive atmosphere, which significantly enhances the guest experience.
Parking is another strong point for the hotel with free and generally ample parking spaces available. Guests appreciate the convenience of parking right outside their rooms. However, some challenges arise during busy times or construction, leading to limited availability near rooms. The condition of the pavement and the presence of dumpsters in the parking area are noted as areas needing improvement.
Feedback on the beds is mixed; while many find them comfortable and conducive to rest, others experience issues with hardness, lumpiness and lack of lockable features on wheeled mattresses. Some also report musty and damp conditions affecting overall comfort.
Despite not having an elevator or ramp access and the absence of a pool, the hotel's layout with external doors facing the parking lot, provides a reasonable level of convenience for those with mobility challenges.
Overall, Hilltop Inn & Suites, near Foxwoods Casino is an attractive option for travelers due to its excellent location, reasonable accommodations and friendly staff. Though there are areas for improvement, it offers good value and a pleasant stay for guests.
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Hotel with Rooms With Jacuzzi / Hot-tub
