Leganes40.32751900,
-3.74585100,
Esteban Terradas 13 Pol. Ind. Ntra Sra De Butarque(Show on Map)
8.1
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsCrisol Leganés receives a mixed but generally positive reception across various aspects. Situated in a tranquil industrial area, its location is a key point, offering peace and quietness, particularly for travelers with specific destinations in Leganés, like the Warner Bros park or nearby businesses. However, its distance from central Madrid and limited local amenities can be a drawback, especially for public transportation users and those looking for a bustling neighborhood.
The breakfast at Crisol Leganés stands out as a major highlight, frequently described as "very good" and "amazing" due to its variety and quality. Guests applaud the buffet breakfast for exceeding expectations and appreciate the friendly service, despite occasional mentions of its cost and limited variety. Dinner reviews are more mixed with commendations on the ambiance but suggestions for improving food quality and menu variety.
Rooms at the hotel are spacious and comfortable, offering clean and well-organized accommodations. Air conditioning and comfortable beds are highly praised, although bathrooms receive mixed reviews with some noting the need for renovations. Cleanliness is generally well-regarded, bolstered by diligent daily cleaning services and attentive staff, although some guests reported occasional lapses like rooms smelling of smoke or outdated facilities.
The staff at Crisol Leganés enhances the guest experience with their friendliness, attentiveness and professionalism. Guests frequently commend the welcoming and efficient reception, the helpful cleaning team and the reliable service provided round the clock. Special mentions include the staff’s willingness to go the extra mile, significantly contributing to guest satisfaction.
Finally, the beds at Crisol Leganés receive particular praise for their comfort, adding to a restful stay. In summary, while the hotel has areas for improvement, especially regarding location and some aspects of the facilities, it is well-received for its cleanliness, staff service and excellent breakfast, making it a suitable choice for those visiting Leganés for specific purposes. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Dog Friendly Hotel
3-Star Hotel
Room Types
Standard Twin RoomThese air-conditioned, soundproof rooms feature a flat-screen TV, free WiFi, a desk and safe.
The private bathroom includes a shower, a set of toiletries, and a hairdryer.
Standard Triple RoomThe triple room features air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a bidet. The triple room provides a safe deposit box, parquet floors, heating and a TV with satellite channels. The unit has 3 beds.
Guest Reviews
8.1
Very Good
Location
The reviews of Crisol Leganés emphasize that its location is quite polarizing. On one hand, many guests appreciate its tranquility, noting that being situated in an industrial area ensures a peaceful stay with little noise. It's also a convenient spot for those who are traveling by car or have specific destinations in Leganés, such as the Warner Bros park, nearby businesses or universities.
However, the downside is evident for those relying on public transportation or looking to explore central Madrid with mentions of the hotel being quite far from the city center and main attractions. While some guests found the metro station reachable within a 15-minute walk, others pointed out that travel to the heart of Madrid took approximately 50 minutes by public transport.
Additionally, several reviews mentioned the lack of nearby bars and restaurants, making it less ideal for those seeking vibrant local amenities. For guests without personal transport, securing taxis was sometimes inconvenient.
Despite the mixed feelings about its location, the hotel garnered positive feedback for its clean, spacious rooms, good quality finish and amicable staff. It's a well-regarded choice for those with business in the surrounding areas or visiting local sites but less suited for tourists looking to spend most of their time in central Madrid.
Breakfast
The breakfast experience at Crisol Leganés garners largely positive feedback from guests with many highlighting its variety and completeness. Descriptions like “very good breakfast,” “amazing,” and “great breakfast” frequently appear, emphasizing an overall satisfaction with the quality and selection offered. The buffet breakfast is particularly praised for exceeding expectations, even bettering the pre-visit impressions made by online photos.
Guests appreciate the friendly service provided by the breakfast staff, contributing to a pleasant dining atmosphere. The breakfast is often noted as the highlight of many stays with terms like “delicious” and “very varied and delicious” underscoring the diverse options available. However, it's worth noting that there are occasional criticisms regarding the cost with some guests feeling that it is slightly expensive for the options available. A small number of reviews mention limited variety or unfavorable specifics such as watery coffee from the machine.
Overall, the breakfast at Crisol Leganés is well-regarded for its variety, quality and the attentive service of the staff, making it a standout feature for many visiting guests.
Dinner
Crisol Leganés garners mixed reviews regarding its dining options. Guests appreciate the restaurant's pleasant ambiance but note that the food quality and variety could be enhanced. Despite the attractive setting, there were some limitations with late arrivals being offered only sandwiches and no bar service available at night for a drink. The lack of a cafeteria and basic amenities like slippers and toothbrushes were also mentioned as drawbacks. Breakfast service stops at 10:00, which some found restrictive. Additionally, drinks available for purchase at the reception were considered pricey. Overall, while there is potential, improvements are suggested to elevate the dining experience.
Rooms
Crisol Leganés offers spacious and comfortable rooms, which guests consistently appreciate for their size. The rooms are often described as clean and well-organized, making for a comfortable stay. The beds, in particular, receive high praise for their comfort. Many guests enjoyed the availability of air conditioning, noting its essential role in the Spanish climate.
The bathroom facilities, while generally adequate, could use some attention; some reviews mentioned they were small and a bit uncomfortable with specific complaints about the state of the shower trays needing renovation. Despite this, the bathrooms come stocked with a good range of toiletries, including shampoo, shower gel, conditioner and moisturizing body cream.
While cleanliness is generally noted, there are several mentions of areas needing improvement. Instances of accumulated dirt, stained sheets and unattended bathrooms detracted from the otherwise positive experience. The hotel’s maintenance is also pointed out as a concern with old and deteriorated facilities in need of updates.
The breakfast offerings received generally favorable mentions, though there were comments about limited options and lack of certain items like eggs, butter or a well-stocked buffet.
Despite some drawbacks, such as the lack of refrigerators in rooms, old-style televisions and occasional bad smells, the overall comfort and spaciousness of the rooms contribute to a satisfactory experience for many guests. The friendly and helpful staff further enhance the stay, providing a welcoming atmosphere. The hotel’s value for money and the ease of access from Valencia are also highlighted as positive aspects.
Beds
Crisol Leganés seems to offer a restful retreat with its highly praised beds. Many guests consistently mention the comfort of the beds and pillows, highlighting their supreme comfort and firmness. The spacious rooms and cleanliness complement the cozy sleeping arrangements, ensuring a pleasant stay overall. While a few guests felt the beds could be even more comfortable, the overwhelming consensus is that the beds are very comfortable, contributing significantly to a good night's sleep.
Cleanliness
Crisol Leganés has earned praise for its high standards of cleanliness with guests frequently noting the rooms are consistently very clean and well-maintained. The hotel shines in providing spacious and well-organized rooms, coupled with good facilities and comfortable beds. The bathrooms also receive commendations for their cleanliness and functionality.
The staff at Crisol Leganés contributes positively to the guest experience, being described as friendly, attentive and lovely, enhancing the overall ambiance of the hotel. In addition to room cleanliness, the hotel maintains daily cleaning services, ensuring that hygiene is a top priority.
However, not all feedback is overwhelmingly positive. Some guests reported issues with cleanliness, citing occasional lapses such as rooms smelling of smoke or facilities appearing outdated and poorly maintained. Despite these occasional setbacks, the hotel's cleanliness efforts are generally well-appreciated, making it a reliable choice for travelers prioritizing hygiene and comfort.
Staff
Crisol Leganés consistently receives praise for its remarkable team. Guests frequently highlight the staff's friendliness, attentiveness and professionalism. The hotel’s receptionists are often described as welcoming, kind and efficient, ensuring a pleasant experience from check-in to check-out. The cleaning team also contributes positively, further enhancing the overall stay.
Guests appreciate the helpfulness and reliability of the staff, noting that they are readily available around the clock to provide excellent service. The waiters, too, receive commendations for their performance. A notable mention is made of a night shift employee who went the extra mile by offering an upgrade, showcasing the staff's dedication to guest satisfaction.
Despite a few isolated negative remarks about the night staff, the overwhelming sentiment is that Crisol Leganés offers a friendly and professional environment with employees who exhibit kindness and a commitment to excellent service. This positive interaction significantly enhances the overall value for money, making it a standout choice for travelers.
No, Crisol Leganés doesn't have any pool.
No, a spa isn't available at Crisol Leganés.
Yes, Crisol Leganés welcomes dogs.
No, parking facilities aren't available at Crisol Leganés.