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Summary of reviewsMélida Ostatua enjoys an enviable location in the heart of Ermua, ideally positioned for both local exploration and broader sightseeing in the Basque Country. Guests frequently commend its central placement, which provides easy access to essential amenities such as bars, restaurants, and pharmacies, as well as convenient transportation options. The hotel offers free secure parking, catering especially well to event visitors, and perfect for those using the train to explore cities like Bilbao.
The rooms at Mélida Ostatua consistently exceed expectations with their spaciousness, modern decor, and impeccable cleanliness. Visitors appreciate the large, comfortable beds and well-designed bathrooms, which contribute to a welcoming and cozy atmosphere. Daily housekeeping maintains a pristine environment, ensuring a fresh and well-cared-for space.
A frequent highlight in reviews is the exceptional friendliness and attentiveness of the staff, who are described as warm and exceptionally helpful, often making guests feel at home and enhancing their overall experience. Staff members go above and beyond to assist with parking and provide information, even using multiple languages when needed.
The hotel offers practical parking solutions, despite some logistical considerations due to the distance from the hotel. Guests highly value the free parking options available in a nearby underground garage, appreciating the added convenience of secured parking.
The comfort of the beds is notably praised, with guests describing them as exceptionally clean, large, and extraordinarily comfortable, contributing significantly to the quality of their stay. Overall, Mélida Ostatua offers outstanding service, cleanliness, and comfort, making it an excellent choice for travelers seeking value for money in a strategic location.
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