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Summary of reviewsEurostars San Lazaro receives numerous positive reviews and caters well to various types of travelers. Its favorable location on the outskirts of Santiago de Compostela provides easy access to the Camino route, highways and the airport, ideal for those with a car or attendees of nearby conferences. Although it is a 25 to 40-minute walk from the historic city center, excellent transport connections make downtown attractions accessible.
Guests especially appreciate the exceptional breakfast offerings, noting the extensive variety and high quality of the buffet, including meats, bread, pastries and local products. The staff's professionalism and friendliness significantly enhance the breakfast experience, despite minor suggestions for better replenishment and variety.
The rooms are spacious, modern and meticulously clean with very comfortable beds and large, well-equipped bathrooms. The tranquil environment and soundproofing make for a peaceful retreat. Moreover, free parking adds convenience to the stay.
Cleanliness is a standout feature with high praise for the impeccable conditions of the rooms and common areas. The attentive housekeeping staff ensure a sanitary and pleasant environment, contributing to the guests' comfort.
The staff is frequently commended for their friendliness, professionalism and attentiveness. Smooth check-in processes, helpful reception staff and the team's readiness to assist with inquiries ensure a positive and seamless experience.
The hotel offers free Wi-Fi, which although appreciated, could benefit from improvements in quality and coverage. The connectivity issues, especially when the hotel is busy, detract somewhat from the overall convenience.
Eurostars San Lazaro is a solid choice for families, offering spacious family rooms and connecting rooms that cater well to large groups and those with young children. Thoughtful details for babies further enhance the family-friendly atmosphere.
Comfortable beds receive high praise for their quality and spaciousness, contributing to restful sleep and positive overall experiences. Some minor issues with soft mattresses and movable beds are noted but do not significantly detract from the overall satisfaction.
The hotel's four-star amenities and professional spaces are appreciated, particularly for business travelers due to its proximity to the Congress Palace and public transport. Nevertheless, some guests feel that certain aspects fall short of typical four-star expectations, such as the lack of in-room facilities like complimentary bottled water and a small gym.
In summary, Eurostars San Lazaro is highly recommended for its value, comfort, excellent breakfast, cleanliness and outstanding staff. While there are areas for improvement, especially in dining service and Wi-Fi quality, the hotel consistently provides a positive and convenient stay for various types of travelers.
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