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Summary of reviewsHotel Uusikuu is highly acclaimed for its prime, central location, which offers easy access to attractions such as the Mikael concert hall and the Kalevankangas sports area. The hotel's serene and natural surroundings with nearby lakes and walking trails, provide guests with a peaceful retreat. Additionally, its proximity to the city center, cafes and the Moas student residence further enhances its convenience. The ample parking space and spacious, clean rooms contribute to a comfortable and accessible stay.
Regarding breakfast, the hotel does not include or offer breakfast options, which has disappointed some guests. However, the rooms are equipped with useful appliances like a large refrigerator, microwave and kettle, making it easier for guests to prepare their own meals. While the absence of a kitchen is noted, many appreciated the opportunity to self-cater and enjoyed the tranquil atmosphere.
The rooms at Hotel Uusikuu are frequently praised for their cleanliness, spaciousness and comfortable atmosphere. Guests often highlight the value for money and the well-maintained amenities like kettles, microwaves, utensils and fridges. The self-check-in system is efficient and simple and the stylish, functional bathrooms add to the overall positive experience. Though some noted that the sofa bed might be better suited for a child, the general sentiment underscores the hotel's conducive environment for restful sleep.
Guest reviews on cleanliness are mixed, yet many commend the hotel for clean and comfortable beds, tidy saunas and general good value. While some have encountered minor cleanliness issues, these do not overshadow the overall satisfactory experience provided by the hotel.
The staff at Hotel Uusikuu receive high commendations for their friendliness and attentiveness with special mentions for the receptionist and cleaner Sol. Despite the self-service nature of the hotel, the efficient service via phone and email ensures that guest needs are promptly addressed. The seamless check-in process and ample parking further elevate the guest experience, although some suggest that adding breakfast options or minimal cooking amenities would be beneficial.
In terms of bedding, most guests find the beds comfortable and praise the price-to-quality ratio. While there are occasional reports of harder mattresses or squeaky frames, the feedback generally indicates a satisfactory sleep experience, complemented by clean accommodations and practical room furnishings.
Overall, Hotel Uusikuu presents itself as a reliable and appealing option for travelers seeking affordable accommodation with the advantages of a prime location, practical amenities and a tranquil environment.
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