Keo Hotel - Ovalle Casino Resort is a serene retreat nestled at the exit of Ovalle, offering a peaceful escape combined with accessible proximity to the city. The hotel's location is lauded for its tranquility, surrounded by green areas and close to the beach, making it an ideal spot for relaxation. Despite being close to a busy street and a casino, guests enjoy quieter environments free from noise distractions.
The breakfast buffet at the hotel is highly praised for its variety and quality, featuring a wide range of savory and sweet options, fresh fruit juices and more. Service at breakfast is particularly commendable, contributing to a pleasant start to the day, despite occasional overcrowding concerns. The dining experience throughout the hotel receives mixed reviews with many guests praising the quality and variety of dishes and the friendly restaurant staff. However, some critiques focus on slow service, high prices and limited dinner menu options.
Rooms are generally appreciated for their spaciousness, cleanliness and modern design. Comfortable beds and efficient air conditioning enhance the stay, although issues like poor lighting, noise from the street or casino and occasional maintenance problems are noted. Cleanliness extends throughout the hotel with many guests commending the high standards of hygiene and the friendly and efficient cleaning staff.
The staff at Keo Hotel - Ovalle Casino Resort are frequently praised for their friendliness and attentiveness, contributing significantly to the positive guest experience. However, some mixed feedback exists regarding the reception staff.
While the hotel's WiFi is available, it receives mixed reviews due to frequent connectivity issues and poor signal strength, which can be problematic for guests needing reliable internet access.
The spa and gym facilities are appreciated for their contribution to relaxation and tranquility, although extra charges for spa access and occasional operational inconsistencies are noted. The pool area, although aesthetically pleasing, faces operational challenges and maintenance issues that need addressing.
Parking is one area where the hotel consistently falls short with guests experiencing frustration due to the lack of exclusive and adequately lit parking spaces, especially during events.
For families, the hotel provides a cozy and accommodating atmosphere, but child-friendly options are somewhat limited with restrictions on pool and sauna access for younger guests.
Overall, despite some areas needing improvement, Keo Hotel - Ovalle Casino Resort receives positive feedback for its serene location, quality breakfast, clean and comfortable rooms and helpful staff, aligning well with the expectations of a four-star hotel.
Reset Elqui, nestled deep in the heart of the Elqui Valley, offers a magical and secluded retreat characterized by its serene beauty and tranquil surroundings. Guests appreciate its remote location, ideal for disconnecting from the daily grind and immersing in nature. The peaceful silence, broken only by birdsong and spectacular views from the cabins provide a haven for mental relaxation, making it a prime spot for stargazing and taking in panoramic mountain vistas.
The breakfast experience is outstanding with guests consistently praising the variety, fresh ingredients and homemade elements such as freshly baked bread and fruits. The convenience of breakfast delivery to the cabins adds a touch of luxury, enhancing the overall tranquil and scenic charm of the retreat.
The rooms at Reset Elqui are spacious, impeccably clean and beautifully designed with comfortable beds and thoughtfully appointed amenities. Modern yet rustic, the cabins feature large bathtubs, lovely terraces and skylights that enhance their aesthetic appeal. Though the absence of air conditioning is noted, the comfort and beauty of the accommodations more than make up for it. The meticulous upkeep of the entire property, from the cabins to the heated pool, reflects the high standards of cleanliness and hygiene.
The staff at Reset Elqui receive high praise for their attentive and personalized service. Hosts Tatiana and Flavio are particularly noted for their kind and friendly demeanor, ensuring a warm and welcoming experience from arrival to departure. Guests appreciate the hosts' approachability and willingness to assist with any needs, contributing significantly to the pleasant and relaxing atmosphere.
While the dinner options are limited, guests value the delivery service for those preferring to stay in. However, an area for improvement includes streamlining receipt requests and addressing the need for emergency lighting. Despite these minor points, the overall experience remains highly positive.
Lastly, the beds are exceptionally comfortable, providing high-quality sleep experiences that guests find crucial for their stay. The luxurious bedding and pillows contribute to a sense of relaxation and well-being, making Reset Elqui a standout choice for travelers seeking rest and comfort amid nature's splendor.
Hotel Limari is highly regarded by its guests for providing a comfortable and serene escape, ideal for families, business travelers and those seeking a relaxing retreat. The hotel's beautiful building, set slightly outside of Ovalle, offers a peaceful atmosphere complemented by well-maintained gardens and a lovely pool area. The tranquility of its location, paired with convenient access to local attractions, strikes a perfect balance for visitors.
A standout feature of Hotel Limari is its breakfast, which guests describe as tasty, varied and fresh. The breakfast buffet includes natural juices, delicious bread and excellent pastries, served in a well-decorated dining hall with pleasant views of the surroundings. The attentive and friendly staff further enhance the breakfast experience, ensuring that guests are well taken care of.
The hotel's restaurant is also positively reviewed with specific praise for its local cuisine and quality meals. Though the menu offers limited variety, the available dishes are consistently excellent. Guests particularly enjoy dining on the terrace, despite the restaurant's early closing time.
The rooms at Hotel Limari are modern, spacious and impeccably clean. Guests appreciate the comfortable beds, serene ambiance and scenic views of the gardens. While some minor issues with bathroom facilities and occasional noise were mentioned, the overall consensus is that the rooms provide a relaxing and comfortable stay.
Cleanliness is a key highlight with the hotel maintaining high standards in both the rooms and common areas. Guests praise the spotless bathrooms and overall tidiness, contributing to a pleasant and comfortable stay. Minor feedback suggests that certain areas, like the pool, could benefit from updates and maintenance.
The staff at Hotel Limari receive consistent acclaim for their friendliness, attentiveness and excellent service across all areas of the hotel. Their warm and cheerful demeanor plays a significant role in creating a positive guest experience.
While Wi-Fi quality varied with some guests experiencing slow internet, particularly at night, the overall feedback remained positive with the hotel's other amenities overshadowing this minor inconvenience.
Family travelers find Hotel Limari particularly appealing due to its expansive patio, green areas and child-friendly pool. The family-friendly atmosphere, coupled with excellent service and lovely surroundings, makes it a top pick for those with young children.
In summary, Hotel Limari offers a tranquil and comfortable stay with excellent service, clean and spacious accommodations and delightful dining experiences. While there are minor areas for improvement, such as Wi-Fi quality and breakfast variety, the overall experience is highly positive, making it a commendable choice for visitors to Ovalle.