Best Western Plus Bentley Hotel
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Summary of reviewsThe Best Western Plus Bentley Hotel enjoys high praise for its convenient location, making it a favored choice for both business travelers and families visiting central Lincoln. Its proximity to major roads and local amenities, along with ample parking, provide added convenience for guests. The tranquil surroundings complemented by accessible road links make it an effective base for exploring the nearby areas.
Breakfast at the hotel garners predominantly positive reviews with guests applauding the substantial variety and quality of offerings. The food quality, coupled with efficient service from the friendly staff, contributes to an overall satisfying breakfast experience. Despite some occasional issues with service pace and limited vegetarian/vegan options, the breakfast remains a standout feature for many patrons.
Dinner experiences are more mixed, yet still tend to lean toward the positive. Guests often commend the quality and presentation of the meals, particularly the value found in the Sunday roast lunch. However, service inconsistency and limited menu options are noted detractors. The atmosphere of the dining areas also varies with the bar generally providing a more pleasant environment than the main restaurant.
Guest rooms are frequently praised for their spaciousness and cleanliness, though some feedback mentions dated decor and occasional noise issues. Despite minor lapses in maintenance and decor, the overall comfort and value of the accommodations are widely recognized, particularly in the larger suites.
Cleanliness throughout the hotel generally receives good reviews, particularly regarding room upkeep. Some areas and facilities, however, display signs of wear and could benefit from refurbishments. The commitment of the housekeeping staff to maintaining a tidy environment is well-appreciated by guests.
The staff at the hotel are lauded for their overall friendliness and helpfulness, creating a welcoming and attentive atmosphere. Reviews particularly highlight the professionalism and efficiency of the reception and spa staff, enhancing the overall guest experience.
The hotel's free WiFi garners mixed reviews with many guests finding it reliable and strong, especially in rooms. However, connectivity issues and slow speeds are mentioned occasionally, suggesting room for improvement in the hotel's internet service.
The spa and leisure facilities present a blend of positive and negative aspects. Guests enjoy the variety of amenities, including the pool, sauna, steam room and beauty salon, despite some maintenance issues and cleanliness concerns. The fitness center is appreciated for its equipment and overall maintenance, though it faces similar remarks about needing updates.
Parking at the hotel receives favorable feedback for its ample spacing and easy accessibility. The availability of free parking is particularly noted as a significant perk by many guests.
Overall, the Best Western Plus Bentley Hotel provides a comfortable and convenient stay with notable strengths in its breakfast offerings, spacious rooms and friendly staff. While there are areas for improvement, especially in maintenance and dining service consistency, the majority of guest experiences remain positive.
Categories
Breakfast at the hotel garners predominantly positive reviews with guests applauding the substantial variety and quality of offerings. The food quality, coupled with efficient service from the friendly staff, contributes to an overall satisfying breakfast experience. Despite some occasional issues with service pace and limited vegetarian/vegan options, the breakfast remains a standout feature for many patrons.
Dinner experiences are more mixed, yet still tend to lean toward the positive. Guests often commend the quality and presentation of the meals, particularly the value found in the Sunday roast lunch. However, service inconsistency and limited menu options are noted detractors. The atmosphere of the dining areas also varies with the bar generally providing a more pleasant environment than the main restaurant.
Guest rooms are frequently praised for their spaciousness and cleanliness, though some feedback mentions dated decor and occasional noise issues. Despite minor lapses in maintenance and decor, the overall comfort and value of the accommodations are widely recognized, particularly in the larger suites.
Cleanliness throughout the hotel generally receives good reviews, particularly regarding room upkeep. Some areas and facilities, however, display signs of wear and could benefit from refurbishments. The commitment of the housekeeping staff to maintaining a tidy environment is well-appreciated by guests.
The staff at the hotel are lauded for their overall friendliness and helpfulness, creating a welcoming and attentive atmosphere. Reviews particularly highlight the professionalism and efficiency of the reception and spa staff, enhancing the overall guest experience.
The hotel's free WiFi garners mixed reviews with many guests finding it reliable and strong, especially in rooms. However, connectivity issues and slow speeds are mentioned occasionally, suggesting room for improvement in the hotel's internet service.
The spa and leisure facilities present a blend of positive and negative aspects. Guests enjoy the variety of amenities, including the pool, sauna, steam room and beauty salon, despite some maintenance issues and cleanliness concerns. The fitness center is appreciated for its equipment and overall maintenance, though it faces similar remarks about needing updates.
Parking at the hotel receives favorable feedback for its ample spacing and easy accessibility. The availability of free parking is particularly noted as a significant perk by many guests.
Overall, the Best Western Plus Bentley Hotel provides a comfortable and convenient stay with notable strengths in its breakfast offerings, spacious rooms and friendly staff. While there are areas for improvement, especially in maintenance and dining service consistency, the majority of guest experiences remain positive.
Hotel with Spa
The Best Western Plus Bentley Hotel, Leisure Club & Spa offers a luxury beauty spa dedicated to providing professional services with a personal touch. The spa offers a variety of treatments to help you relax, rejuvenate, and feel energized. The trained beauticians will take care of you from head to toe, and the spa also has nail stations and hairdressers for mini makeovers. In addition, the spa has 6 treatment rooms and a thermal suite. If you're looking for a spa day that will leave you feeling pampered and refreshed, the Best Western Plus Bentley Hotel, Leisure Club & Spa is the perfect place to go.
Family Friendly Hotel
The hotel features a leisure club and spa. The facilities cater to families looking for relaxation and entertainment.
Romantic Hotel
Includes spa and leisure facilities suitable for a relaxing couple's getaway. Offers amenities for unwinding and enjoying time together.
Hotel with Swimming Pool
This hotel features an indoor pool, a leisure club, and a spa. Guests can enjoy the jacuzzi, sauna, and steam room. It also offers a fully equipped gym.
Indoor Pool
Business Hotel
This hotel provides state-of-the-art conference facilities combined with excellent leisure amenities, including a gym, indoor swimming pool, and spa. It is located 15 minutes from Lincoln city center.
Hotel with Parking
This hotel offers extensive free on-site parking with 180 spaces, providing ample and convenient parking for guests. Accessible parking is also available.
Accessible Hotel
This hotel is identified as an accessible hotel in Lincoln within the provided database.
Hotel with Gym
The hotel has an on-site leisure club and spa, offering a variety of fitness and relaxation options. Guests can enjoy a complete wellness experience with modern equipment and spa treatments.
4-Star Hotel
This hotel features a leisure club and spa, offering guests opportunities for relaxation and recreation. It provides comfortable accommodations and is conveniently located near Lincoln. The hotel is known for its comprehensive facilities and welcoming atmosphere.
Hotel with Indoor Pool
This hotel includes a leisure club and spa with an indoor pool. While specific details about the pool features are not provided, it is highlighted as part of the spa and leisure facilities.
Hotel for Honeymoon
Guest Reviews
Best Western Plus Bentley Hotel is highly praised for its advantageous location. Guests frequently highlight its excellent positioning for easy drives to central Lincoln, immediate access from major roads and convenient proximity to local amenities such as nature reserves, garden centers and alternative dining options. Those traveling for business or family visits find it particularly suitable with many noting the ease of accessing training centers, business meetings and family homes nearby.
The hotel's location is also favored for events, serving as a practical choice for wedding venues and celebrations. Ample parking is consistently appreciated, enhancing its suitability for guests traveling by car. Visitors also find it a perfect base for exploring both Lincoln and Newark, while the surrounding area offers a peaceful environment offset by the convenience of being on a main road network.
Although some reviews mention traffic noise due to the hotel's placement near busy roads and roundabouts, the overall sentiment remains positive. The accessible road links and public transportation options, despite some occasional infrequency, add to the location’s value for both short stopovers and extended stays. The added benefits of the hotel’s friendly staff, spacious rooms and amenities like the leisure club and spa make it a noteworthy choice for many travelers.
The breakfast experience at Best Western Plus Bentley Hotel received predominantly positive feedback from guests, highlighting various aspects of the morning meal. Numerous reviews praised the breakfast's quality, describing it as excellent, fantastic and superb with some even referring to it as first class. Guests appreciated the plentiful and comprehensive selection, noting the impressive variety of hot and cold options, which included fresh produce, cereals, croissants, fruits, breads and pastries. The quality of the ingredients and the cooking were often singled out as commendable.
Moreover, many guests found the breakfast to be good value for money with comments emphasizing the fair pricing. The service by the friendly, efficient and welcoming staff also earned commendations. The option to have breakfast in the room was another highlight for several guests, who found it to be a tasty and convenient choice.
However, some guests did point out occasional shortcomings. There were mentions of the breakfast service being too busy for the available staff, food running low and slow replenishment and issues with timing, such as breakfast finishing too early or buffet items being left under heat lamps for too long. Additionally, a few guests reported negative experiences, citing poor or tasteless food, cold dishes, high prices and limited vegetarian/vegan options.
In summary, while there were some criticisms, the overall feedback for the breakfast at Best Western Plus Bentley Hotel was overwhelmingly positive with guests frequently appreciating the extensive variety, quality of food and friendly service.
The dinner experience at Best Western Plus Bentley Hotel generally receives mixed reviews with a noticeable emphasis on positive aspects. Many guests have praised the evening meals, often using descriptors like good, very good or excellent. Presentation of the mains is highlighted as great and well-executed with the overall food quality considered to be high by several diners.
The Sunday roast lunch stands out as terrific value for money with other meals in the bar described as nice or in a nice environment, adding to the enjoyment of their dining experience. Specific mentions of lovely pizzas and sides from room service suggest a pleasant in-room dining option as well.
However, service can be inconsistent; while some guests experienced quick and hot meal deliveries, others reported slow service with food sometimes taking nearly two hours to arrive. The culinary offerings seem to be hit and miss with occasional mentions of poor or terrible food, limited dinner choices and overpriced restaurant dishes. Some found the vegetarian options particularly lacking in quality.
A few guests remarked on the atmosphere of the dining areas, noting that the main restaurant feels dated and in need of improvement, although the bar presents a slightly more positive environment. The restaurant staff's friendliness and engagement levels appeared to vary widely, potentially affecting the dining experience.
Overall, while the dinner at Best Western Plus Bentley Hotel can be delightful and well-valued, there is room for improvement in both service consistency and the quality of certain menu items.
The rooms at the Best Western Plus Bentley Hotel generally receive positive feedback for their spaciousness and comfort. Guests frequently appreciated the large room sizes with many noting that the rooms were well-appointed and very clean. Upgraded suites, like the Lauren and Abbie suites, were particularly praised for their comfort and size. Cleanliness was another strong point with many rooms described as immaculate and well-presented, though a few reviews mentioned issues like spider webs or accumulated dust.
However, some areas received mixed feedback. While many guests enjoyed comfortable bedding and spacious layouts, complaints were directed at dated decor and worn-out furniture. Noise seemed to be an occasional issue both from inside the hotel and from outside traffic. A few rooms were noted for being too warm or too cold, reflecting inconsistent temperature control across the hotel.
Guests also mentioned that some rooms were in need of refurbishment with cracks, outdated furniture and slight wear and tear being common observations. Despite these criticisms, the overall sentiment remained positive with many guests finding their accommodations to be a good value for the price and the size and cleanliness of the rooms being significant highlights.
The beds at the Best Western Plus Bentley Hotel receive mixed feedback from guests. Many visitors find the beds to be very comfortable, often describing them as super comfy, soft and supportive with high-quality duvets and pillows contributing to a great night's sleep. There are several mentions of beds that are clean and spacious, enhancing the overall comfort of the stay.
However, some guests have experienced discomfort, citing issues with hard or worn-out mattresses and beds that felt old or too small for the room size. Despite this, the general consensus leans towards the beds being comfortable and conducive to a restful sleep with many guests emphasizing a comfortable and clean experience overall.
While there are reports of rooms with beds that could use an update, the majority of reviews reflect a positive experience with the bedding, making it a comfortable choice for many travelers.
The Best Western Plus Bentley Hotel receives mixed reviews regarding its cleanliness. Many guests consistently praise the overall cleanliness of the rooms and common areas, often describing them as very clean, spotless and tidy. The bedding and towels also receive favorable mentions with many guests noting clean and comfortable beds.
However, several reviews point out areas needing improvement. Some rooms are described as looking dated or tired with specific issues like dirty cups, towels and unclean corners. Bathrooms, while often clean, sometimes fall short of expectations with issues like mould, rust around taps and inadequate cleaning.
On the positive side, the hotel's staff, particularly the cleaning staff, receive commendations for their friendly and caring approach. Despite occasional lapses, such as missed cleaning spots and musty odors, the majority of guests find the rooms generally clean and nice-sized, making for a comfortable stay.
The hotel could benefit from refurbishing certain facilities and addressing occasional maintenance issues. Yet, overall, the cleanliness meets and sometimes exceeds guest expectations, reflecting the hotel’s commitment to maintaining a welcoming environment.
The Best Western Plus Bentley Hotel boasts a staff that is frequently praised for their friendliness, helpfulness and professionalism. Guests consistently describe the team as welcoming and attentive with many noting the warm greetings and efficient service received upon arrival. Reception staff, in particular, often receive high marks for their politeness and the smooth check-in process they facilitate.
Housekeeping and waitstaff are also lauded for their courteous demeanor and dedication to guest needs. The spa staff stand out as particularly amazing, contributing to a relaxing environment. There are mentions of a few unsatisfactory interactions, notably in the restaurant, but these appear to be exceptions rather than the rule.
Overall, the staff at this hotel create a pleasant and supportive atmosphere, demonstrating a genuine commitment to ensuring guests have an enjoyable stay. From assisting with taxi bookings to offering complimentary refreshments, their efforts do not go unnoticed with many guests feeling genuinely cared for during their visit.
The Best Western Plus Bentley Hotel offers free WiFi throughout the property with several guests noting its strong and stable connection, particularly in the rooms. Many found the Wi-Fi easy to connect to and reliable, contributing positively to their stay. However, the experience appears to be inconsistent, as some guests reported intermittent connectivity issues and slow internet speeds. A few mentioned specific rooms or areas where the Wi-Fi signal was weak or completely unavailable. Despite these issues, there were positive remarks about the Wi-Fi's performance in certain areas, which suggests that while the hotel's internet service has room for improvement, it generally satisfies most guests' basic connectivity needs.
The spa at the Best Western Plus Bentley Hotel received a mixed bag of reviews, highlighting both its strengths and some areas needing improvement. Positively, many guests found the spa great with superb and very good facilities. The beauty salon was particularly praised and the overall experience was often described as enjoyable, beautiful and amazing with the staff receiving commendations for their helpfulness. Visitors appreciated the inclusion of varied facilities like the pool, sauna, steam room and hot tub, noting these as key reasons for their stay.
However, there were several reports of maintenance issues, such as broken steam rooms, non-functioning saunas and cold pools. The spa and gym areas were frequently described as tired and in need of refurbishment. Cleanliness was also a concern, particularly around the pool area. Despite these drawbacks, the spa still provided a pleasant experience for many with guests enjoying the amenities when they were operational. Overall, while the spa's appeal was clear, consistent upkeep and refurbishments could enhance the guest experience significantly.
Best Western Plus Bentley Hotel offers gym facilities that are appreciated by many guests. Commonly highlighted points include the gym being well-equipped, clean and suitable for use after a long day of travel. The health club facilities are often grouped together with positive mentions of the spa.
However, some feedback points to a few areas in need of improvement, such as the availability of weight lifting equipment and the overall freshness with some remarks on the gym appearing a bit dated or tired. Additionally, certain amenities like weight rooms have occasionally been unavailable due to maintenance.
A minor inconvenience noted by guests is the extra surcharge required for gym use and the need for cleaner gym windows. Despite these points, the general consensus reflects a decent and well-maintained fitness area that complements the accommodation experience for travelers.
The pool at the Best Western Plus Bentley Hotel has received mixed feedback from guests. Many have appreciated the pool's good size, cleanliness and overall experience, describing it as lovely and fantastic. Visitors enjoyed the relaxing environment, often complemented by the sauna and steam rooms. However, several guests pointed out that the pool area is in need of refurbishment and commented on dated and non-functional facilities, including the sauna, steam room and jacuzzi. A significant number of reviews mentioned that the pool was uncomfortably cold with some experiencing issues due to technical faults or maintenance closures. Despite these drawbacks, the pool remains a popular feature for many, thanks to the decent size and well-equipped gym facilities. While some have found the poolside facilities to be disappointing, others still value it as a pleasant retreat after a long day.
The parking experience at Best Western Plus Bentley Hotel is generally well-reviewed by guests. Many visitors appreciate the abundance of parking spaces available, noting that there is plenty of parking, making it convenient to find a spot. The location of the hotel also adds to the ease of parking with comments highlighting the accessibility and the secure nature of the parking lot. Guests frequently mention the availability of free parking, which is considered a significant perk. Although there are a few mentions of security concerns and enforcement issues, the overall sentiment is positive. Visitors consistently find the parking facilities to be adequate with ample space for vehicles, ensuring a hassle-free experience when it comes to leaving their cars at the hotel.
Located conveniently for family reunions, Best Western Plus Bentley Hotel offers a variety of family-friendly activities, making it a great place for families. The family twin rooms and suites are noted for their spaciousness and suitability for families, although there were occasional mismatches with room allocations. In addition to the hotel's offerings, there’s a children’s play area next door, adding to the entertainment options for younger guests. The hotel's atmosphere is generally very family-oriented, though some reviews noted it lacked certain welcoming touches like flowers in the reception area. While the property is praised for being family-friendly, occasional issues such as the presence of unpleasant guests and maintenance concerns were highlighted. Nonetheless, the hotel remains a favored choice for family gatherings, providing a conducive environment for all age groups.
The Best Western Plus Bentley Hotel is generally recognized as a four-star establishment with good value for money, providing a reliable standard for this rating. Many guests describe the hotel as very nice with some calling it one of the best they have stayed in during their travels. The hotel's leisure club and spa are appreciated features and the friendly staff and great location add to its appeal.
While the hotel is newer in design, there are mentions of it being an older building with established four-star facilities. The cleanliness, however, is a point of contention. Some reviews highlight it as a clean and well-maintained property, while others see room for improvement in this area. A few guests felt that the hotel did not fully meet the four-star standard, suggesting it might need a makeover or better upkeep to consistently meet customer expectations.
Despite some mixed impressions, the general consensus leans towards the hotel feeling like a classic four-star property with several guests even comparing it to a luxury hotel. Overall, it appears to deliver the expected amenities and service quality for its rating, making it a solid choice within its price range.
The Best Western Plus Bentley Hotel is highly regarded for its convenience and suitability for business travelers. Guests frequently mention it as an ideal location for business meetings and stopovers, praising the comfortable accommodations and good business amenities. The facilities offer fair value, making it a viable option for those traveling for work. Additionally, the ability to open a business account adds a layer of convenience for repeat stays. While there have been some remarks about less reliable Wi-Fi and restricted gym hours, the overall consensus emphasizes its strategic location and suitability for business purposes.
The Best Western Plus Bentley Hotel, Leisure Club & Spa received mixed reviews regarding its accessibility for guests with disabilities. Positive aspects highlighted include very accessible and friendly facilities, good accessible parking spaces conveniently located right outside the hotel and an easy check-in process. The accessible rooms were described as comfortable with several guests finding the disabled bathroom impressive. The reception staff were noted to be particularly accommodating for disabled guests and accessing staff throughout the hotel was easy. However, some drawbacks were noted, such as the designated room for mobility access being a long walk from reception, the restaurant and the bar, as well as concerns about the safety of the accessible facilities in the bath and the lack of a minifridge in the room. Additionally, one guest mentioned being placed in a disabled room without prior information.
The indoor pool at Best Western Plus Bentley Hotel has garnered positive attention from guests for its size and relaxing atmosphere. Many appreciate the well-maintained and clean facilities with some describing the pool as beautiful and fantastic. The leisure experience is highlighted by the pool's contribution to the overall relaxation, especially valued by those who enjoy swimming indoors. Despite these commendations, there are areas that could benefit from improvement. Some guests mentioned that the pool could use maintenance and expressed concerns about the dated state of the poolside facilities. Additionally, there were mentions of the pool not being heated and an early closing time without prior notice, which affected the overall experience for some visitors. Nonetheless, the overall consensus is that the indoor pool is a great feature of the hotel’s leisure amenities, providing a pleasant and enjoyable swim.
Location Show Map
Location
The hotel's location is also favored for events, serving as a practical choice for wedding venues and celebrations. Ample parking is consistently appreciated, enhancing its suitability for guests traveling by car. Visitors also find it a perfect base for exploring both Lincoln and Newark, while the surrounding area offers a peaceful environment offset by the convenience of being on a main road network.
Although some reviews mention traffic noise due to the hotel's placement near busy roads and roundabouts, the overall sentiment remains positive. The accessible road links and public transportation options, despite some occasional infrequency, add to the location’s value for both short stopovers and extended stays. The added benefits of the hotel’s friendly staff, spacious rooms and amenities like the leisure club and spa make it a noteworthy choice for many travelers.
Breakfast
Moreover, many guests found the breakfast to be good value for money with comments emphasizing the fair pricing. The service by the friendly, efficient and welcoming staff also earned commendations. The option to have breakfast in the room was another highlight for several guests, who found it to be a tasty and convenient choice.
However, some guests did point out occasional shortcomings. There were mentions of the breakfast service being too busy for the available staff, food running low and slow replenishment and issues with timing, such as breakfast finishing too early or buffet items being left under heat lamps for too long. Additionally, a few guests reported negative experiences, citing poor or tasteless food, cold dishes, high prices and limited vegetarian/vegan options.
In summary, while there were some criticisms, the overall feedback for the breakfast at Best Western Plus Bentley Hotel was overwhelmingly positive with guests frequently appreciating the extensive variety, quality of food and friendly service.
Dinner
The Sunday roast lunch stands out as terrific value for money with other meals in the bar described as nice or in a nice environment, adding to the enjoyment of their dining experience. Specific mentions of lovely pizzas and sides from room service suggest a pleasant in-room dining option as well.
However, service can be inconsistent; while some guests experienced quick and hot meal deliveries, others reported slow service with food sometimes taking nearly two hours to arrive. The culinary offerings seem to be hit and miss with occasional mentions of poor or terrible food, limited dinner choices and overpriced restaurant dishes. Some found the vegetarian options particularly lacking in quality.
A few guests remarked on the atmosphere of the dining areas, noting that the main restaurant feels dated and in need of improvement, although the bar presents a slightly more positive environment. The restaurant staff's friendliness and engagement levels appeared to vary widely, potentially affecting the dining experience.
Overall, while the dinner at Best Western Plus Bentley Hotel can be delightful and well-valued, there is room for improvement in both service consistency and the quality of certain menu items.
Rooms
However, some areas received mixed feedback. While many guests enjoyed comfortable bedding and spacious layouts, complaints were directed at dated decor and worn-out furniture. Noise seemed to be an occasional issue both from inside the hotel and from outside traffic. A few rooms were noted for being too warm or too cold, reflecting inconsistent temperature control across the hotel.
Guests also mentioned that some rooms were in need of refurbishment with cracks, outdated furniture and slight wear and tear being common observations. Despite these criticisms, the overall sentiment remained positive with many guests finding their accommodations to be a good value for the price and the size and cleanliness of the rooms being significant highlights.
Beds
However, some guests have experienced discomfort, citing issues with hard or worn-out mattresses and beds that felt old or too small for the room size. Despite this, the general consensus leans towards the beds being comfortable and conducive to a restful sleep with many guests emphasizing a comfortable and clean experience overall.
While there are reports of rooms with beds that could use an update, the majority of reviews reflect a positive experience with the bedding, making it a comfortable choice for many travelers.
Cleanliness
However, several reviews point out areas needing improvement. Some rooms are described as looking dated or tired with specific issues like dirty cups, towels and unclean corners. Bathrooms, while often clean, sometimes fall short of expectations with issues like mould, rust around taps and inadequate cleaning.
On the positive side, the hotel's staff, particularly the cleaning staff, receive commendations for their friendly and caring approach. Despite occasional lapses, such as missed cleaning spots and musty odors, the majority of guests find the rooms generally clean and nice-sized, making for a comfortable stay.
The hotel could benefit from refurbishing certain facilities and addressing occasional maintenance issues. Yet, overall, the cleanliness meets and sometimes exceeds guest expectations, reflecting the hotel’s commitment to maintaining a welcoming environment.
Staff
Housekeeping and waitstaff are also lauded for their courteous demeanor and dedication to guest needs. The spa staff stand out as particularly amazing, contributing to a relaxing environment. There are mentions of a few unsatisfactory interactions, notably in the restaurant, but these appear to be exceptions rather than the rule.
Overall, the staff at this hotel create a pleasant and supportive atmosphere, demonstrating a genuine commitment to ensuring guests have an enjoyable stay. From assisting with taxi bookings to offering complimentary refreshments, their efforts do not go unnoticed with many guests feeling genuinely cared for during their visit.
Wi-Fi
Spa
However, there were several reports of maintenance issues, such as broken steam rooms, non-functioning saunas and cold pools. The spa and gym areas were frequently described as tired and in need of refurbishment. Cleanliness was also a concern, particularly around the pool area. Despite these drawbacks, the spa still provided a pleasant experience for many with guests enjoying the amenities when they were operational. Overall, while the spa's appeal was clear, consistent upkeep and refurbishments could enhance the guest experience significantly.
Gym
However, some feedback points to a few areas in need of improvement, such as the availability of weight lifting equipment and the overall freshness with some remarks on the gym appearing a bit dated or tired. Additionally, certain amenities like weight rooms have occasionally been unavailable due to maintenance.
A minor inconvenience noted by guests is the extra surcharge required for gym use and the need for cleaner gym windows. Despite these points, the general consensus reflects a decent and well-maintained fitness area that complements the accommodation experience for travelers.
Pool
Parking
Family
4 Star
While the hotel is newer in design, there are mentions of it being an older building with established four-star facilities. The cleanliness, however, is a point of contention. Some reviews highlight it as a clean and well-maintained property, while others see room for improvement in this area. A few guests felt that the hotel did not fully meet the four-star standard, suggesting it might need a makeover or better upkeep to consistently meet customer expectations.
Despite some mixed impressions, the general consensus leans towards the hotel feeling like a classic four-star property with several guests even comparing it to a luxury hotel. Overall, it appears to deliver the expected amenities and service quality for its rating, making it a solid choice within its price range.
Business
Accessible
Indoor Pool
Yes, Best Western Plus Bentley Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Best Western Plus Bentley Hotel.
No, Best Western Plus Bentley Hotel doesn't allow dogs.
Yes, parking facilities are available at Best Western Plus Bentley Hotel.
Yes, Best Western Plus Bentley Hotel has a gym.
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