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Summary of reviewsMAXX Hotel Jena excels in numerous aspects, making it a favored choice among travelers. Its prime location is highly appreciated, providing easy access to highways and public transportation and featuring a serene setting near the Saale Cycle Path. Despite its distance from the bustling city center, the tranquil environment and availability of essential services like a bakery and supermarket nearby contribute to a peaceful and convenient stay.
The breakfast experience stands out with a wide variety of delicious options, including vegan and regional specialties, served in a spacious and pleasant atmosphere. Guests enjoy the plentiful selection of foods and specialty coffees, although some find the cost to be on the higher side.
Dinner at the hotel's restaurant is generally well-received for its tasty food, appealing atmosphere and reasonable pricing. However, the limited operational hours, especially on weekends, have been a common inconvenience for guests.
The rooms are often praised for their spaciousness, comfort and tasteful vintage decor. Many appreciate the clean and quiet ambiance, enhancing relaxation. The functional amenities, coupled with beautiful views, contribute to an enjoyable lodging experience, though occasional issues with outdated furnishings and the absence of air conditioning in some rooms have been noted.
Cleanliness throughout the hotel garners mixed reviews with many guests commending the immaculate condition of rooms and common areas, while others point out lapses in housekeeping standards, particularly regarding dust and mold in bathrooms.
The staff at MAXX Hotel Jena earn high marks for their friendliness and helpfulness, particularly at the reception and during breakfast. Their polite and professional demeanor significantly enhances the guest experience, although there are sporadic mentions of less satisfactory interactions.
Wi-Fi connectivity at the hotel is another area with mixed feedback; while some guests find it reliable and strong, others report frequent connectivity issues and weak signals, particularly in the rooms.
The gym facilities are basic and could benefit from upgrades, yet the hotel's overall tranquil atmosphere extends to the fitness area, offering a peaceful environment for a workout.
Parking is convenient with a spacious underground garage and charging facilities for electric vehicles. However, the relatively high parking fees can be a drawback for some visitors.
For families, the hotel provides spacious suites, accommodating up to four people comfortably and a generally welcoming ambiance. Extra features like dog-friendly policies and ample room amenities enhance the family experience, though additional amenities specifically for children could further improve it.
Overall, MAXX Hotel Jena is cherished for its accessible, tranquil location, comfortable accommodations and friendly service. With areas like cleanliness and Wi-Fi connectivity needing some enhancement, it remains a strong choice for travelers looking for a restful and convenient stay.
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