Hotel Zum Ratsherrn

Lubeck 53.87766600, 10.66108300 , Herrendamm 2-4 (Show on Map)
7.1
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Zum Ratsherrn stands out with its strategic location, making it an ideal choice for travelers seeking easy access to major roads, the city center and public transportation. The close proximity to the highway and autobahn was frequently mentioned as a major convenience with the hotel being quiet despite its location near busy routes. The availability of ample free parking and the convenience of a nearby bus stop that takes guests to Lübeck’s city center in minutes further enhance its appeal for both business and transit travelers.

Guests consistently praised the hotel's breakfast offerings, describing the extensive buffet as delicious and hearty. The friendly and attentive staff added to the positive breakfast experience, ensuring a pleasant start to the day. The dinner experience at Hotel Zum Ratsherrn also received high marks with particular accolades for the associated restaurant and its varied and delicious menu. The Small Steakhouse within the hotel was frequently highlighted for its high-quality cuisine, generous portions and reasonable prices.

The rooms at Hotel Zum Ratsherrn are notably large and spacious, providing practical and clean accommodations, particularly for short stays and families. While the decor is outdated and the furnishings reflect a retro 70s charm, the functionality and cleanliness maintained by the hotel staff were well-appreciated. Occasional noise from street-facing rooms and certain maintenance issues were minor drawbacks, but the helpful and friendly staff often mitigated these concerns.

Cleanliness received mixed reviews; while many found the hotel spotless and the staff commendable, some noted the wear and tear on facilities, including stained carpets and occasional mold. Despite these issues, the politeness and responsiveness of the staff often positively impacted guests' overall impressions.

The staff earned consistent praise for their friendliness and helpfulness, contributing significantly to the guests' positive experiences. The 24/7 reception and accommodating nature of the team were frequently mentioned as highlights. Although there were isolated incidents of less favorable interactions, these were exceptions rather than the norm.

However, the free WiFi service presented challenges with several guests experiencing connectivity issues and frequently re-login requirements, indicating a need for improvement in the internet service quality.

Families appreciated the spacious and straightforward design of the rooms, which were ideal for short stays and transit purposes. The hotel also stands out as a dog-friendly destination, offering a welcoming environment for pets and ample space for larger dogs. This inclusivity made it a popular choice for pet owners.

Beds received varied feedback; while many guests found them comfortable and conducive to a good night's sleep, others noted inconsistencies in mattress quality and the condition of extra beds, suggesting a need for updates and better maintenance.

In summary, Hotel Zum Ratsherrn offers a convenient and comfortable stay with its excellent location, friendly staff and commendable dining options. Though some areas, such as room decor and WiFi service, could benefit from updates, the overall experience remains positive, making it a practical choice for travelers seeking accessibility and value.
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Family Friendly Hotel
While specific family amenities aren't detailed, its location in Lubeck makes it a convenient base for exploring family attractions.

Dog Friendly Hotel
This hotel is a pet-friendly option that provides comfortable accommodations and a convenient location for exploring Lübeck with your dog.

Room Types
Single Room The single room includes a private bathroom fitted with a shower. This single room features a TV. The unit has 1 bed.

Double Room Bright room with cable TV, a work desk and private bathroom with complimentary toiletries.

Family Room Bright room with cable TV, a work desk and private bathroom with complimentary toiletries. This room can accommodate up to 4 persons.

Triple Room Bright room with cable TV, a work desk and private bathroom with complimentary toiletries.

Guest Reviews
7.1
Good
Location
Hotel Zum Ratsherrn provides a strategic location for travelers, especially those on transit or looking for easy access to different parts of Lübeck. Situated conveniently close to the highway and autobahn, the hotel is perfect for those arriving late from ferries or planning to continue their journey the next morning. The proximity to major roads makes it ideal for business travelers or anyone passing through.

Despite being near busy routes, the hotel manages to offer a quiet stay, ensuring minimal traffic noise. Guests can also appreciate the ample free parking spaces available right outside the hotel, contributing to the overall convenience, particularly for those traveling by car.

The hotel's location is not just about ease of transit. It features excellent public transportation connections with a bus stop right outside the door that takes guests to Lübeck’s city center in mere minutes. For those who prefer walking, the historic center and landmarks like the Holsten Gate are reachable within a 20 to 30-minute walk.

Although the hotel is situated a bit outside the central hustle and bustle, it remains quite accessible to shops, restaurants and other amenities. This provides an affordable lodging option with easy access to both the old town and major thoroughfares, balancing between convenience and cost-efficiency.

Overall, Hotel Zum Ratsherrn's strategic placement stands out as a significant advantage, making it a practical choice for travelers seeking convenience, accessibility and a quiet environment close to transportation hubs.

Breakfast
The breakfast experience at Hotel Zum Ratsherrn is widely appreciated by guests for its variety, quality and attentiveness. Most reviews highlight the extensive and well-maintained breakfast buffet, which caters to diverse tastes with options ranging from fresh bread and fruit to salmon and scrambled eggs. Guests consistently find the breakfast delicious, hearty and plentiful. Special dietary requirements are accommodated, adding to the positive feedback. However, there are occasional mentions of the breakfast being just adequate or basic, indicating room for improvement in consistency. Overall, the hotel's breakfast is seen as a satisfying start to the day with the friendly and attentive staff enhancing the overall experience for guests.

Dinner
The dining experience at Hotel Zum Ratsherrn is widely praised by guests, particularly for its associated restaurant, noted for its delicious and varied menu. The portions are generous with specific acclaim for their tasty burgers, schnitzels and steaks. Guests frequently mention the high quality of the cuisine, often describing it as very good or excellent. The restaurant offers a great selection of dishes at reasonable prices, meeting various tastes and preferences with special requests accommodated by a skilled chef.

The Small Steakhouse, situated within the hotel, is a standout feature, delivering consistently super delicious food that has left many satisfied. Dining options include both à la carte dishes and a buffet, both of which are highly recommended. The restaurant's space, noted for its 70s charm, provides a cozy and pleasant atmosphere, further enriched by friendly and attentive staff.

Breakfast at the hotel also receives positive feedback with early hours of service appreciated by guests. Although reviews suggest that the dining room could use some updates, the overall food quality more than compensates for this, making the restaurant a key highlight of staying at Hotel Zum Ratsherrn. Whether enjoying a meal on the patio or dining at the steakhouse, guests can expect a memorable dining experience that emphasizes taste, quality and value.

Rooms
Hotel Zum Ratsherrn offers rooms that are notably large and spacious, providing ample space for guests to spread out and relax. Visitors often find their rooms to be clean and functional, making for a comfortable stay in terms of basic amenities. However, the decor and furnishings across many rooms are significantly outdated with some facilities reflecting a more retro 70s charm. The lack of modern renovations is evident in worn-out carpets, tired furniture and the occasional need for repairs, such as leaky ceilings and inadequate lighting.

Despite their vintage vibe, the rooms are deemed very practical, especially for short stays and many guests appreciate the cleanliness maintained by the hotel staff. Families particularly benefit from the large and spacious rooms, although issues like old mattresses and insufficient electrical sockets can detract from the overall experience.

Noise levels vary with some rooms being quite noisy due to their street-facing positions. Yet, most rooms provide a quiet environment. Bathrooms, while generally clean, sometimes suffer from old design and lack of ventilation. There are also occasional small issues such as lingering odors and limited amenities.

Overall, while the hotel could greatly benefit from a renovation to update its facilities and decor, it still provides a comfortable and spacious setting for its guests. The friendly and helpful staff, along with reasonable prices and proximity to the city center, add to the appeal of this well-located hotel.

Beds
Hotel Zum Ratsherrn presents a varied experience when it comes to its beds. The highlights include numerous mentions of comfortable and super comfortable beds with several guests enjoying a great night’s sleep. Many found the beds to be sufficiently good and praised the cleanliness, emphasizing that the rooms were spacious and well-kept despite the hotel’s age.

However, there is notable inconsistency in the quality of the mattresses. Some guests complained about worn-out mattresses with springs poking through or sagging significantly, making for an uncomfortable sleep experience. Others mentioned that while the main beds were comfortable enough, extra beds, especially fold-out and emergency beds, were often hard, broken or otherwise very uncomfortable. There were also comments about squeaky and loud beds, along with concerns about the cleanliness of bed inlets and bedding.

While several reviews confirmed that the hotel staff is responsive with one instance of a mattress being replaced promptly upon request, the overall feedback suggests a need for updating and better maintenance of the bedding and mattresses to ensure a consistently comfortable experience for all guests.

Cleanliness
Hotel Zum Ratsherrn presents a mixed picture concerning cleanliness, according to guest reviews. On the positive side, many guests found the rooms and bathrooms to be very clean with several praising the spacious accommodation and noting everything as spotless. The staff earned commendations for their politeness and maintaining general cleanliness throughout the hotel.

However, numerous reviews indicate significant issues with outdated and worn facilities, which seem to affect the perception of cleanliness. Common complaints included stained carpets, walls and bed linens, along with mold and dust in various parts of the hotel. Several guests pointed out specific cleaning details that were neglected, such as dirty fans and unhygienic bathrooms. Furthermore, the musty smell and presence of spiderwebs in some rooms were recurrent concerns, leading to an overall impression that, although surface-level cleanliness is acceptable, there is room for improvement in deeper and more meticulous cleaning practices.

Staff
The staff at Hotel Zum Ratsherrn consistently receive glowing reviews for their friendliness and helpfulness. Guests frequently mention the warm and welcoming atmosphere upon arrival with the reception open 24/7 for convenience. Staff members are described as extremely accommodating, always willing to go the extra mile to ensure a pleasant stay.

Many reviews highlight the professional and polite nature of the team with several guests noting an exceptionally friendly and attentive service. This level of care extends to various areas of the hotel, including the food service, where the chef’s offerings receive positive mentions.

Despite the abundance of commendations, there are a few minor points of contention. Some guests experienced issues with cleaning staff forgetting to lock doors and a few mentioned less than friendly encounters with specific reception and breakfast service staff. However, these experiences appear to be exceptions rather than the rule.

Overall, the general consensus is that the staff at Hotel Zum Ratsherrn contribute significantly to the positive experiences of guests with their exceptional service frequently making stays memorable and enjoyable.

Wi-Fi
Hotel Zum Ratsherrn offers a mixed experience when it comes to internet connectivity. While some guests appreciated the availability of free WiFi, others encountered significant challenges. The hotel provides WiFi in the rooms and lobby with reports of modern TV setups complementing the internet access. However, several guests experienced connectivity issues, particularly in their rooms, where the WiFi frequently did not work or was described as poor. Users mentioned that the need to frequently re-login made the internet seem complicated to use. Although there were positive remarks about good WiFi in some instances, the overall feedback suggests that the internet service could be more reliable and consistent throughout the hotel.

Family
Hotel Zum Ratsherrn caters well to families, offering spacious and clean family rooms that are sufficiently large for three to four people. Guests appreciate the practical and straightforward design of the rooms, noting they are ideal for short stays and transit purposes. While some rooms may appear slightly outdated, their cleanliness and functionality make up for it. Allergy-friendly accommodations are also available, making it a considerate choice for sensitive guests. Families can conveniently add breakfast to their stay, further enhancing the comfort and ease of their visit. With accessibility features like a second direct lockable entrance and exit, the family rooms provide both convenience and security. Overall, Hotel Zum Ratsherrn is a solid, no-frills option for families seeking a practical and clean place to stay.

Dog Friendly
Hotel Zum Ratsherrn stands out as a commendable choice for travelers with dogs, offering a genuinely dog-friendly experience. Guests appreciate the welcoming environment where dogs are not only allowed but treated warmly, including allowing pets in the restaurant's courtyard and breakfast areas. There's no extra cost for bringing dogs, simplifying the stay for pet owners. Large rooms make it ideal for those traveling with bigger pets or multiple animals, ensuring comfort for both guests and their furry friends.

Though the hotel generally charges 5 euros per day for dogs, some reviews mentioned discrepancies with a few being charged 10 euros. Despite this, the overall ease and pet-friendliness remain a highlight. The location also provides a good walking route nearby and ensures easy access to outdoor spaces, though some guests noted a lack of greenery within immediate proximity.

Altogether, Hotel Zum Ratsherrn offers a seamless and welcoming experience for guests traveling with dogs, making it a convenient and comfortable option for pet owners.


No, Hotel Zum Ratsherrn doesn't have any pool.

No, a spa isn't available at Hotel Zum Ratsherrn.

Yes, Hotel Zum Ratsherrn welcomes dogs.

No, parking facilities aren't available at Hotel Zum Ratsherrn.

No, Hotel Zum Ratsherrn doesn't have a gym.

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