InfoSummary of reviewsHyatt Place Ottawa West enjoys a strategic location ideal for both business and leisure travelers, situated just off the highway with easy access to downtown Ottawa and nearby attractions like Canadian Tire Center, Bayshore Mall and several dining options. The hotel’s quiet and calm neighborhood, coupled with ample parking space, positions it as a convenient retreat after a busy day.
Guests’ breakfast experiences are mixed but mainly positive with many appreciating its delicious, abundant choices and the convenience of a complimentary meal. However, the breakfast area often experiences overcrowding and organizational issues, which might detract from the otherwise favorable food variety and quality.
Dining at the Brew restaurant next door is appreciated for its fresh products and good food, although ingredient availability can be inconsistent. The overall dining experience remains positive with many decent nearby restaurant options enhancing it further.
Rooms at Hyatt Place Ottawa West are repeatedly praised for their spaciousness, modernity and cleanliness. The comfortable beds and stylish, well-maintained furnishings elevate the stay, making it suitable for families and groups. Some minor issues with room organization and noise do not significantly impact the overall positive sentiment.
The hotel excels in cleanliness with high standards maintained throughout the property, including common areas, the gym and the pool. These high standards, along with friendly and professional staff, contribute to a welcoming and comfortable environment. Specific staff members receive commendations for their exceptional service, enhancing the guest experience further.
The free WiFi is generally reliable and appreciated, though there could be improvements for better streaming capabilities. The gym, despite being small, offers modern equipment and maintains a clean and convenient 24/7 availability, pleasing fitness enthusiasts.
The indoor pool, while smaller and sometimes cited for its cool temperature, is popular among families and children. It remains a pleasant feature with few issues regarding cleanliness and scheduling needing attention.
Ample, free parking is another standout feature, offering convenience with EV charging stations and easy highway access. Despite occasional tight or occupied spots, guests find the parking situation advantageous.
Families find the hotel an excellent choice due to the spacious, comfortable rooms accommodating larger groups. The overall family-friendly atmosphere, coupled with activities for kids and satisfactory breakfast offerings, ensures an enjoyable stay for parents and children alike.
In summary, Hyatt Place Ottawa West offers a modern, clean and comfortable experience with helpful amenities and friendly staff. Its strategic location, ample parking and family-friendly environment make it a recommendable choice for a pleasant and convenient stay. Show more
InfoSummary of reviewsDays Inn by Wyndham Ottawa West offers a convenient location with easy access to the Canadian Tire Centre and major highways, making it ideal for attending events and simplifying travel. The hotel is surrounded by numerous amenities, including restaurants, grocery stores and coffee shops, contributing to a pleasant stay. Parking facilities are convenient and the quiet environment provides a peaceful retreat from the city center.
Guests appreciate the spacious and comfortable rooms, often highlighting their cleanliness and the comfort of the beds. However, some noted noise disturbances, dated decor and bathroom issues, suggesting a need for updates and better maintenance. The WiFi service generally receives positive comments, although some guests experienced connectivity issues, especially on higher floors.
The staff at Days Inn by Wyndham Ottawa West are frequently praised for their friendliness and professionalism. Their attentiveness and efficiency, particularly at the front desk, significantly enhance the overall guest experience. Despite a few negative encounters, the majority of feedback indicates that the staff's welcoming nature contributes positively to the stay.
Cleanliness reviews are mixed with many guests commending the hotel's tidy rooms and comfortable environment. However, some pointed out specific cleanliness issues such as dusty furniture or unvacuumed floors, indicating a need for more consistent housekeeping practices.
The breakfast offerings at the hotel have room for improvement with many finding the selection limited and lacking variety. Despite some guests appreciating the convenience of the complimentary breakfast, the general consensus calls for better options and freshness.
Guests with disabilities find the hotel reasonably accessible, benefiting from convenient parking and room locations near elevators. However, there are noted shortcomings in the bathroom facilities and some areas that need attention to better accommodate wheelchair users.
Pet owners will appreciate the hotel's dog-friendly policy with designated rooms on the ground floor and accessible outdoor areas for walks. Although there are some minor inconveniences, such as occasional disturbances and a $200 pet deposit, the overall environment is accommodating for those traveling with pets.
In summary, Days Inn by Wyndham Ottawa West stands out for its strategic location, friendly staff and the comfort of its rooms. While there are areas needing improvement, particularly in terms of breakfast variety, room updates and consistent cleanliness, the hotel offers a satisfactory experience for guests seeking convenience and affordability. Show more
InfoSummary of reviewsThe Holiday Inn Express & Suites Ottawa West - Nepean by IHG, is consistently praised for its strategic location and exceptional service, making it a standout choice for various travelers. Situated in the Bell's Corner area, the hotel offers convenient access to highways, restaurants and takeout options. Guests find the location ideal for avoiding downtown traffic while being sufficient proximity to key attractions and activity points.
The hotel's breakfast offerings are well-received, featuring a variety of hot and cold items that cater to diverse tastes. The friendly and attentive staff enhance the breakfast experience, despite occasional mentions of crowding and varying item quality.
Accommodations at the hotel are notably spacious and clean with comfortable beds and quality bedding frequently highlighted. The rooms are modern and well-maintained, complete with full-sized Dove toiletries. Families and pet owners find them particularly suitable, appreciating their size and comfort.
Cleanliness is a recurring theme in guest reviews with many applauding the immaculate conditions of the rooms and common areas. Courteous staff contribute significantly to the overall positive experience, frequently described as friendly, professional and always ready to assist.
The hotel's indoor heated pool receives mixed feedback, but positive comments emphasize its cleanliness and suitability for families. Some guests mention issues with pool size and occasional cleanliness concerns, yet many appreciate having the pool as an option during their stay.
Families find the hotel particularly accommodating with spacious rooms and amenities like fridges and microwaves enhancing the convenience. The comfortable and quiet environment, paired with daily room cleaning and fresh towels, ensures a pleasant stay for those with children.
In summary, the Holiday Inn Express Hotel & Suites Ottawa West-Nepean excels in offering a convenient, comfortable and clean stay, supported by a friendly and attentive staff. The strategic location, quality breakfast and appealing accommodations make it a highly recommended choice for various types of travelers visiting the Ottawa area. Show more
