InterContinental Chennai Mahabalipuram Resort by IHG
Mahabalipuram
12.73559100,
80.23647600
,
No. 212 East Coast Rd, Nemelli Village, Perur Post Office
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Summary of reviewsThe InterContinental Chennai Mahabalipuram Resort by IHG, stands out as a distinguished luxury destination nestled in a serene and picturesque location. Guests frequently praise its stunning modern architecture and the tranquil atmosphere created by its beautifully maintained grounds with direct access to a beach that feels almost private. The resort's somewhat remote location enhances its serene and private appeal, making it a perfect retreat for those seeking calm and relaxation.
The quality of service is a significant highlight with the staff consistently described as kind, courteous and eager to help, providing an exceptional level of hospitality from check-in to check-out. Special mentions of individuals such as Sushmita and the Food and Beverage manager highlight the personalized and dedicated service guests receive. The overall excellent service complemented by the attentive staff adds greatly to the positive guest experience.
The rooms at the resort are highly appreciated for their ample space, cleanliness and comfortable interiors. Guests enjoy the aesthetic design and the well-planned and well-maintained accommodations, particularly the beach view suites, which are ideal for families. However, occasional comments suggest that some rooms could benefit from additional upkeep.
Dining experiences at the resort garner mostly positive reviews, especially the breakfast, which is frequently described as lavish with a wide variety of delicious and fresh options. Dinner experiences are generally well-regarded, although there is room for improvement in menu diversity and consistent quality across all dining venues. Some guests find the food at certain restaurants, like Kokom Shack, not meeting five-star expectations.
The resort offers excellent facilities, including a commendable pool area that families enjoy for its cleanliness and suitability for children. The pool, surrounded by beautiful temple trees, provides a relaxing and fun environment, although isolated instances of maintenance issues were noted.
Families feel particularly welcome at the resort, enjoying the baby-friendly ambiance, beach access and custom meal preparations for young ones. The overall child-friendly environment and the accommodating attitude of the staff make it a favored choice for family vacations, although additional playground features could enhance the experience.
The cleanliness of the resort is generally well-regarded, contributing to a tranquil and pleasant environment, though some areas such as maintenance of decorative elements and garden care were mentioned as needing attention.
Despite some criticisms regarding upkeep and certain amenities not meeting five-star standards, the luxurious feel and excellent service leave a memorable impression. The resort delivers a blend of serene ambiance, spacious and comfortable accommodations and exemplary service, making it a top choice for those seeking a picturesque beachside retreat combined with luxury and personalized hospitality.
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The quality of service is a significant highlight with the staff consistently described as kind, courteous and eager to help, providing an exceptional level of hospitality from check-in to check-out. Special mentions of individuals such as Sushmita and the Food and Beverage manager highlight the personalized and dedicated service guests receive. The overall excellent service complemented by the attentive staff adds greatly to the positive guest experience.
The rooms at the resort are highly appreciated for their ample space, cleanliness and comfortable interiors. Guests enjoy the aesthetic design and the well-planned and well-maintained accommodations, particularly the beach view suites, which are ideal for families. However, occasional comments suggest that some rooms could benefit from additional upkeep.
Dining experiences at the resort garner mostly positive reviews, especially the breakfast, which is frequently described as lavish with a wide variety of delicious and fresh options. Dinner experiences are generally well-regarded, although there is room for improvement in menu diversity and consistent quality across all dining venues. Some guests find the food at certain restaurants, like Kokom Shack, not meeting five-star expectations.
The resort offers excellent facilities, including a commendable pool area that families enjoy for its cleanliness and suitability for children. The pool, surrounded by beautiful temple trees, provides a relaxing and fun environment, although isolated instances of maintenance issues were noted.
Families feel particularly welcome at the resort, enjoying the baby-friendly ambiance, beach access and custom meal preparations for young ones. The overall child-friendly environment and the accommodating attitude of the staff make it a favored choice for family vacations, although additional playground features could enhance the experience.
The cleanliness of the resort is generally well-regarded, contributing to a tranquil and pleasant environment, though some areas such as maintenance of decorative elements and garden care were mentioned as needing attention.
Despite some criticisms regarding upkeep and certain amenities not meeting five-star standards, the luxurious feel and excellent service leave a memorable impression. The resort delivers a blend of serene ambiance, spacious and comfortable accommodations and exemplary service, making it a top choice for those seeking a picturesque beachside retreat combined with luxury and personalized hospitality.
Resort Taking Steps Towards Sustainability
IHG has a strong commitment to sustainability, often implementing green practices in their hotels. These practices may include energy-efficient lighting, water conservation programs, and waste reduction initiatives.
Resort for Honeymoon
This resort in Mahabalipuram features luxurious rooms and stunning sea views. The private beach and world-class dining options create a romantic and unforgettable experience for couples.
Resort with Spa
Features a luxurious spa offering a range of international and Ayurvedic treatments. The spa includes private treatment rooms, steam rooms, and a relaxation lounge. Known for its serene ambiance and skilled therapists.
Family Friendly Resort
A luxury family-friendly hotel offering a Kids' Club, a kids play area, a children's pool, a playground, and indoor games. Families can also enjoy water sports, beach volleyball, and cooking classes, complemented by a private beach.
Romantic Resort
Features luxurious villas with private plunge pools and outdoor showers, offering ultimate privacy and romance. The resort boasts stunning architecture, serene surroundings, and personalized service, ensuring a memorable stay for couples.
Accessible Resort
This resort is confirmed to be wheelchair accessible.
Resort with Gym
This resort offers a fully equipped, 24-hour fitness center. It includes specific equipment such as elliptical machines, free weights, a stationary bicycle, and treadmills, with an onsite aerobics instructor available.
Resort with Tennis Courts
This resort provides access to tennis courts for recreational and competitive play. It also offers luxurious accommodations and other resort amenities.
Resort with Rooms With Jacuzzi / Hot-tub
The resort offers luxurious villas with private jacuzzis, providing a serene and private experience. Its beachfront location and world-class amenities make it a top choice for a relaxing getaway.
Resort with Outdoor Pool
Located along the beach coastline, this resort features an outdoor pool. It offers a relaxing environment with great views and comprehensive amenities.
Luxury Resort
Resort with Swimming Pool
Private Pool Outdoor Pool
Business Resort
Resort with Parking
Resort for Yoga
5-Star Resort
Resort where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
However they will go through various process including filling of a self declaration form
No
However they will go through various process including filling of a self declaration form
Do you perform temperature checks upon guests' arrivals?
Yes, to all guests
Show more...Yes, to all guests
Resort with Private Pool Rooms
Guest Reviews
Nestled in a scenic and calm setting, InterContinental Chennai Mahabalipuram Resort by IHG, is praised for its stunning modern architecture and peaceful ambience. The property's excellent location offers direct access to a beach that feels almost private, making it a big draw for guests. The beachside setting is complemented by beautifully maintained grounds and direct access to the sea, creating an inviting atmosphere for a serene getaway.
Guests appreciate the property's prime position, which allows for peaceful relaxation while being close enough to enjoy beachside activities. The locale may be a bit remote, requiring a car to reach Chennai, but this remoteness adds to the overall serene and private experience.
The resort's facilities and amenities, coupled with the superb service from the front desk, housekeeping and restaurant staff, further enhance the guest experience. The beach view suites are particularly admired, perfect for a family stay.
The resort excels in delivering a combination of great location, excellent service and impressive amenities, making it a prime choice for those seeking a calm and picturesque beachside retreat.
The breakfast at InterContinental Chennai Mahabalipuram Resort by IHG, receives predominantly positive feedback from guests. Many describe the breakfast spread as beautiful, large and lavish with a wide variety of options catering to different tastes, including healthy and vegetarian choices. The food is often highlighted for being delicious, fresh and hot with some specific items like dosa being particularly praised. Guests frequently mention the excellent quality of the breakfast and the attentive service provided by the staff.
However, a few reviews note areas for improvement with some describing the breakfast as not very good or even horrible, citing cold food and a lack of variety. Despite these critiques, the majority of guests seem to enjoy the comprehensive and sumptuous breakfast offerings, which contribute positively to their overall experience at the resort.
The dinner experience at the InterContinental Chennai Mahabalipuram Resort by IHG, has garnered mixed reviews from guests with a noticeable tilt towards positive feedback. Many visitors appreciated the quality and taste of the food, describing it as very good and fantastic with some highlighting the excellent and varied vegetarian options. Dining at all three on-site restaurants has been mentioned favorably and the unique experience of having dinner on the beach side was noted.
Guests praised the spread and service provided during dinner with commendations for the staff managing large crowds effectively during busy periods, especially at the Kokum Restaurant. Several reviews cited the food as being great or excellent across different meals.
However, some criticisms were noted. There were mentions of the food in the Kokomo Shack being subpar and some guests felt that the dinner offerings did not meet the expectations of a 5-star hotel with several noting the dinner buffet as just average. Additionally, there were concerns about the limited vegetarian options in room dining and the overall high cost of food, making opting for dinner while booking a recommended strategy for cost-effectiveness.
Overall, while many guests enjoyed their dining experiences, there is room for improvement in terms of menu variety, starter options and ensuring consistent quality across all dining venues.
InterContinental Chennai Mahabalipuram Resort has garnered positive feedback for its rooms, which stand out for their ample space and comfortable interiors. Guests have frequently mentioned that the rooms are generously sized, contributing to a cozy and pleasant stay. The design and décor of the rooms are particularly praised for being well-planned and aesthetically pleasing, along with being clean and well-maintained. Many guests appreciated the access to the beach from their rooms and some highlighted the excellent view of the gardens and beach from their suites.
The suite rooms were noted for being well-equipped with necessary amenities such as a bathtub, multiple TVs, a study table, a spacious living room and a balcony. The division of room spaces into distinct sections added convenience and a touch of luxury. The East Coast Suite, in particular, was highlighted for its large and spacious nature.
The staff's performance in ensuring clean and comfortable rooms was also frequently mentioned with many guests emphasizing exceptional service. However, there were occasional comments about room cleaning services not meeting expectations and some facilities needing upkeep. Despite a few rooms lacking private balconies or being deemed small for families, the overall consensus is that the rooms at this resort offer a comfortable and spacious retreat.
InterContinental Chennai Mahabalipuram Resort by IHG, generally impresses guests with its commitment to cleanliness. Reviews frequently commend the property for being very clean with specific mentions of clean rooms and a well-kept beach. The overall cleanliness of the hotel leaves a positive impression, contributing to a tranquil and pleasant environment. However, some areas for improvement include maintenance issues such as shaky taps, old decorative pots and the need for better garden and landscaping care. There were occasional mentions of cleanliness lapses, including the buffet area and lobby toilets, which were noted as areas that require attention. Nevertheless, the spaciousness and cleanliness of the rooms, combined with the serene atmosphere, largely enhance the guests' experience at the resort.
Visitors to the InterContinental Chennai Mahabalipuram Resort by IHG, often highlight the remarkable quality of service provided by the staff. Described as kind, courteous and always ready to assist, the staff's immediate responses to requests contribute significantly to guest satisfaction. They exhibit a friendly and helpful demeanor, creating a welcoming atmosphere throughout the resort.
Special mentions often go to individuals like Sushmita, who ensure comfortable stays and the Food and Beverage manager, a noted asset to the property. The team at Melting Pot restaurant, in particular, garners frequent praise for their excellence and dedication. From check-in to check-out, the service remains consistently high, reflective of the disciplined, trained and attentive nature of the personnel.
Guests appreciate the staff's ability to go above and beyond expectations, making every effort to accommodate and cater to the needs of each visitor. The entire team’s polite, calm and pleasant demeanor leaves a lasting impression, setting a high standard for hospitality and continuously enhancing the overall guest experience at the resort.
The InterContinental Chennai Mahabalipuram Resort boasts a remarkable swimming pool, often highlighted by guests for its pleasant and soothing experience. The pool area is appreciated for its natural warmth, courtesy of the Mahabalipuram sun and is surrounded by beautiful temple trees, creating an inviting ambiance. Families particularly praise the pool for its cleanliness and suitability for children, providing endless fun and splashing opportunities.
Despite the overwhelmingly positive feedback, a couple of concerns were noted about the occasional unpleasant smell and the need for improved cleanliness. Additionally, a private pool's air conditioning malfunction was mentioned. However, these issues seem to be exceptions rather than the norm.
Overall, the pool at this resort is a significant highlight, complementing the big rooms with high ceilings, easy beach access and the excellent hospitality provided by the friendly staff.
The InterContinental Chennai Mahabalipuram Resort by IHG, offers a welcoming and accommodating environment for families with children. Guests frequently praise the baby-friendly approach and the hotel's efforts to ensure a comfortable stay for families, including the provision of customized meals for young ones. The ambience and beach access are highlighted as excellent features, providing plenty of opportunities for both relaxation and play. The resort includes an excellent play area for children, although some reviewers noted a desire for additional features such as swings or slides.
Families report having an overall wonderful experience with the hotel staff taking care of specific needs, such as preparing snacks and dinners tailored to children's preferences. The resort's supportive and attentive service, combined with its family-oriented atmosphere, makes it a favored choice for a stress-free vacation.
The InterContinental Chennai Mahabalipuram Resort by IHG, presents a mixed experience for its guests. While the property boasts a five-star rating, several visitors feel that it doesn't live up to those high expectations. Guests have noted that the hotel is visibly old and appears not well-maintained or fully functioning, which results in a feeling that it is not worthy of the price charged, especially during peak holiday times. Despite these drawbacks, the staff's efforts to do their best stand out positively in the reviews. However, there are concerns, such as being charged for rooms ahead of the expected time and basic five-star amenities not meeting expectations. Overall, it highlights a disparity between the hotel's five-star status and the actual guest experience.
InterContinental Chennai Mahabalipuram Resort by IHG, delivers on its promise of luxury with its exceptional property and well-maintained, impressive interiors. Guests have highlighted the spacious, luxurious rooms, some featuring balconies, which enhance the overall ambiance. Although it comes with a higher price tag, the experience is often described as luxury redefined. Great service also complements the luxurious stay, encouraging guests to return. Despite occasional reviews questioning its five-star status, the consistent praise for the luxurious feel and experiences suggests a memorable stay for those seeking opulence.
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Location
Guests appreciate the property's prime position, which allows for peaceful relaxation while being close enough to enjoy beachside activities. The locale may be a bit remote, requiring a car to reach Chennai, but this remoteness adds to the overall serene and private experience.
The resort's facilities and amenities, coupled with the superb service from the front desk, housekeeping and restaurant staff, further enhance the guest experience. The beach view suites are particularly admired, perfect for a family stay.
The resort excels in delivering a combination of great location, excellent service and impressive amenities, making it a prime choice for those seeking a calm and picturesque beachside retreat.
Breakfast
However, a few reviews note areas for improvement with some describing the breakfast as not very good or even horrible, citing cold food and a lack of variety. Despite these critiques, the majority of guests seem to enjoy the comprehensive and sumptuous breakfast offerings, which contribute positively to their overall experience at the resort.
Dinner
Guests praised the spread and service provided during dinner with commendations for the staff managing large crowds effectively during busy periods, especially at the Kokum Restaurant. Several reviews cited the food as being great or excellent across different meals.
However, some criticisms were noted. There were mentions of the food in the Kokomo Shack being subpar and some guests felt that the dinner offerings did not meet the expectations of a 5-star hotel with several noting the dinner buffet as just average. Additionally, there were concerns about the limited vegetarian options in room dining and the overall high cost of food, making opting for dinner while booking a recommended strategy for cost-effectiveness.
Overall, while many guests enjoyed their dining experiences, there is room for improvement in terms of menu variety, starter options and ensuring consistent quality across all dining venues.
Rooms
The suite rooms were noted for being well-equipped with necessary amenities such as a bathtub, multiple TVs, a study table, a spacious living room and a balcony. The division of room spaces into distinct sections added convenience and a touch of luxury. The East Coast Suite, in particular, was highlighted for its large and spacious nature.
The staff's performance in ensuring clean and comfortable rooms was also frequently mentioned with many guests emphasizing exceptional service. However, there were occasional comments about room cleaning services not meeting expectations and some facilities needing upkeep. Despite a few rooms lacking private balconies or being deemed small for families, the overall consensus is that the rooms at this resort offer a comfortable and spacious retreat.
Cleanliness
Staff
Special mentions often go to individuals like Sushmita, who ensure comfortable stays and the Food and Beverage manager, a noted asset to the property. The team at Melting Pot restaurant, in particular, garners frequent praise for their excellence and dedication. From check-in to check-out, the service remains consistently high, reflective of the disciplined, trained and attentive nature of the personnel.
Guests appreciate the staff's ability to go above and beyond expectations, making every effort to accommodate and cater to the needs of each visitor. The entire team’s polite, calm and pleasant demeanor leaves a lasting impression, setting a high standard for hospitality and continuously enhancing the overall guest experience at the resort.
Pool
Despite the overwhelmingly positive feedback, a couple of concerns were noted about the occasional unpleasant smell and the need for improved cleanliness. Additionally, a private pool's air conditioning malfunction was mentioned. However, these issues seem to be exceptions rather than the norm.
Overall, the pool at this resort is a significant highlight, complementing the big rooms with high ceilings, easy beach access and the excellent hospitality provided by the friendly staff.
Family
Families report having an overall wonderful experience with the hotel staff taking care of specific needs, such as preparing snacks and dinners tailored to children's preferences. The resort's supportive and attentive service, combined with its family-oriented atmosphere, makes it a favored choice for a stress-free vacation.
5 Star
Luxury
Yes, InterContinental Chennai Mahabalipuram Resort by IHG has pool(s) that belong to one or more of the following categories: Private Pool, Outdoor Pool.
Yes, a spa is available at InterContinental Chennai Mahabalipuram Resort by IHG.
No, InterContinental Chennai Mahabalipuram Resort by IHG doesn't allow dogs.
Yes, parking facilities are available at InterContinental Chennai Mahabalipuram Resort by IHG.
Yes, InterContinental Chennai Mahabalipuram Resort by IHG has a gym.
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