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Summary of reviewsThe Swiss Heidi Hotel, nestled amidst stunning mountain landscapes, is highly praised for its exceptional location, combining picturesque views with excellent accessibility. Situated near Maienfeld, just a short walk from the train station and close to major ski resorts, the hotel is a perfect retreat for both leisure and business travelers, offering serene surroundings and strategic connectivity. Guests appreciate spacious parking facilities, enhancing the convenience for those traveling by car.
The hotel earns high marks for its breakfast offerings, featuring an extensive buffet with fresh, locally sourced ingredients. The stunning mountain views from the breakfast room further enrich the dining experience. Although dinner receives mixed reviews due to a limited menu, many guests enjoy the flavors and cozy ambiance of the bistro-style restaurant.
Rooms at the hotel are consistently described as modern, clean, and functional, with many offering beautiful views. While some amenities like refrigerators and air conditioning are absent, the overall atmosphere remains comfortable and practical. The cleanliness of the hotel stands out, with well-maintained facilities and soundproofed rooms contributing to a restful stay.
The staff's exceptional friendliness and helpfulness significantly enhance the overall guest experience, leaving visitors with fond memories of their stay. A welcoming attitude extends to guests with pets, reinforcing the hotel's reputation as a dog-friendly destination, complete with special touches for canine companions.
While Wi-Fi connectivity and bed comfort present some challenges, these minor issues are overshadowed by the hotel's strengths. The Swiss Heidi Hotel emerges as a highly recommended choice for travelers seeking a clean, conveniently located, and welcoming haven in Switzerland. Show more
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Business Hotel
The Swiss Heidi Hotel is a hub for seminars, meetings, exhibitions and conferences. The bright seminar rooms provide the best framework for important meetings.
Hotel with EV Charging Stations
Hotel near Golf Courses
Hotel for Honeymoon
Dog Friendly Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
3-Star Hotel
Room Types
Double Room with King Size BedProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a seating area, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Junior SuiteThis suite comes with 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The suite features a flat-screen TV with cable channels, a wardrobe, a sofa, a carpeted floor as well as mountain views. The unit has 2 beds.
Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room features a seating area, a wardrobe, a carpeted floor, a flat-screen TV with cable channels, as well as mountain views. The unit has 2 beds.
Guest Reviews
8.0
Very Good
Location
Nestled amidst breathtaking mountain landscapes, Swiss Heidi Hotel boasts a location that travelers find both picturesque and strategically convenient. Positioned in close proximity to Maienfeld, the hotel is a mere three-minute walk from the train station, offering seamless access to major ski resorts and charming Swiss towns such as Bad Ragaz. Despite being located in an industrial area, guests appreciate the quietness and stunning mountain views. The hotel's accessibility is enhanced by its proximity to both the highway and the railway, making it an ideal stopover for those journeying between Switzerland and Austria, as well as a strategic point for visiting landmarks like Heidi's house. The area is equipped with spacious parking options, making it practical for guests traveling by car or motorcycle. Whether for leisure excursions or business visits to nearby companies, Swiss Heidi Hotel’s location offers a harmonious blend of serene landscapes and excellent connectivity, enhancing its appeal as a tranquil yet well-connected retreat.
Breakfast
The breakfast at the Swiss Heidi Hotel generally receives high praise from guests, noted for being both extensive and satisfying. The buffet offers a wide variety of options that cater to diverse tastes, featuring fresh and plentiful selections beautifully presented. Guests frequently highlight the welcoming staff and the stunning views from the breakfast room, particularly those situated on the upper floors with a panoramic outlook of the mountains. Fresh, locally-sourced ingredients, such as milk, cheese, and freshly squeezed orange juice, are recurrently appreciated, though a few guests mention a desire for more creative offerings. Despite some feedback suggesting occasional limitations in selection, the overall experience is overwhelmingly positive, aligning with the expectations of a high-quality 3-star service.
Dinner
The Swiss Heidi Hotel offers a dining experience that has garnered a mixed reception from guests. The bistro-style restaurant presents a cozy atmosphere and serves dishes such as pizza and flammekueche. Some guests have appreciated the delicious flavors and overall good quality of the meal, describing their dining experiences as pleasant and the food as lovely. However, many diners have noted a limited selection on the menu, which may not meet the expectations of those seeking a wider variety of dishes, especially given the hotel's high room prices. The choices are sometimes described as more suitable for a casual meal rather than a full-service restaurant experience. Furthermore, there are limited options available for guests with dietary restrictions, such as milk allergies. While the ambiance is inviting, potential diners should anticipate a manageable menu with certain items that may not reach the desired standard.
Rooms
Swiss Heidi Hotel offers a delightful experience with its emphasis on cleanliness and functionality. The rooms are consistently described as modern, bright, and exceptionally clean, providing a comfortable and cozy environment for guests. Many rooms are spacious, boasting beautiful views of the surrounding hills or quiet settings, which enhance the sense of relaxation. The large suites are particularly well-suited for families or groups, accommodating up to four people with ease.
Guests appreciate the modern amenities, including well-maintained sanitary facilities and functional furnishings, though some note the absence of a refrigerator, air conditioning, or a kettle. The hotel's atmosphere is often described as impersonal, yet it serves its purpose well for business travelers with practical, no-frills accommodations.
The staff at Swiss Heidi Hotel receives high praise for their friendliness and helpfulness, contributing significantly to the overall pleasant experience. A generous breakfast adds further appeal, with options available for special dietary needs, such as gluten-free bread.
While some rooms may feel tight or simply furnished, the practical and clean environment, combined with the hotel's proximity to the train station, makes it an attractive choice for those seeking convenience and comfort on their travels.
Beds
The Swiss Heidi Hotel offers a mixed experience when it comes to bed comfort. While several guests appreciated the comfort of the mattresses, noting them as very good, others found their sleep disrupted by various issues. Some guests encountered overly soft mattresses and pillows, which lacked adequate support. Additionally, noises from creaking beds and discomfort from narrow or low beds were mentioned. The design of the beds—often joined together—did not suit everyone's taste, and some found this configuration problematic. Despite these drawbacks, the hotel does provide a decent quality of bedding for those who appreciate softer sleep surfaces. However, guests who prefer firmer options might find the current mattresses less than ideal and might hope for improvements in this aspect. Overall, the hotel might focus on addressing these varied concerns to enhance guest satisfaction.
Cleanliness
Nestled in a prime location near the Swiss ski area, Swiss Heidi Hotel impresses with its exceptional cleanliness and warm hospitality. Thorough attention to detail is evident throughout the hotel, from beautifully clean rooms to well-maintained facilities. Guests consistently praise the hotel staff for their friendliness and accommodation, enhancing the atmosphere of comfort and relaxation. The hotel's ambiance is complemented by modern amenities and thoughtful design, offering rooms that are not only clean but also stylish and soundproofed, promising a restful stay.
Daily operations reflect a commitment to maintaining a pristine environment, contributing to an overall guest experience described as extremely tidy and comfortable. Whether enjoying breakfast with stunning mountain views or unwinding in the clean, functional accommodation, visitors find the setting perfect for relaxation.
While a few isolated issues have been noted in some guest experiences, the hotel generally succeeds in creating an inviting and spotless retreat. This ensures that visitors can focus on enjoying their stay, enriched by excellent customer service and a beautiful setting that harmonizes cleanliness with convenience. Swiss Heidi Hotel emerges as a highly recommended choice for travelers seeking a central, clean, and welcoming haven in Switzerland.
Staff
At the Swiss Heidi Hotel, guests can expect an exceptionally friendly and welcoming atmosphere brought to life by the staff. From check-in to departure, the team is known for their competence and helpful attitude, ensuring guests feel comfortable and well-cared for throughout their stay. The staff members are not only courteous and polite but also infuse humor and spontaneity into their interactions, making each guest's visit memorable. The hotel is conveniently located just a short walk from the Maienfeld train station, enhancing accessibility for travelers.
Guests frequently praise the attentive service at the reception desk, where inquiries are met with professionalism and warmth. The friendliness extends beyond the front desk to other areas, including breakfast service, where a well-stocked buffet is complemented by the staff's kindness and attentiveness. Moreover, guests who travel with dogs appreciate the warm welcome provided to their furry companions.
Whether it’s assistance with queries or thoughtful interactions, the staff embody a cooperative spirit that resonates deeply with guests. Their dedication to providing high-level service contributes significantly to the overall positive experience at Swiss Heidi Hotel, leaving visitors with fond memories of both the attentive service and the inviting environment.
Wi-Fi
Swiss Heidi Hotel offers a serene escape with its quiet location, conveniently situated just a short walk from Maienfeld. Guests appreciate the large, free parking area right in front of the building, adding to the overall convenience of their stay. The hotel delivers on cleanliness and friendliness, with personnel who are noted for their kindness. Rooms are practical, equipped with essential amenities, and complemented by a nice breakfast buffet and a pleasant terrace for evening drinks. However, the Wi-Fi could use some improvement. Guests mention challenges with connectivity, finding the password, and the Wi-Fi not reaching some rooms effectively, though LAN access is available. While the Wi-Fi experience may vary, the hotel's other attributes contribute to a comfortable and enjoyable stay.
Parking
The Swiss Heidi Hotel stands out for its impressive parking facilities, making it a convenient choice for travelers with vehicles. Guests appreciate the spacious and generous parking options, with a large parking lot situated right in front of the hotel. The ample free parking is complemented by the convenience of having parking right at the door, eliminating any hassle upon arrival. Additionally, the hotel's location is a big draw, being optimally positioned near the train station. Safety and accessibility are catered to as well, with secure parking for motorcycles and parking lots accommodating trailers. Despite the convenience, a minor downside noted by guests is that some charging stations were not operational, but numerous options, including Tesla Superchargers, are still available at the property. Overall, the parking experience at Swiss Heidi Hotel is highly efficient, enhancing the overall stay for guests.
Dog Friendly
Swiss Heidi Hotel truly caters to dog lovers, making it an ideal choice for travelers with furry companions. Nestled close to the highway while maintaining a serene atmosphere, the location hits the perfect balance between convenience and tranquility. The hotel goes above and beyond to ensure that canine guests are well taken care of, offering more than just lip service to the concept of being dog-friendly.
Staff members are not only friendly but show genuine warmth and care towards dogs, enhancing the overall welcoming atmosphere. Special touches such as providing blankets during breakfast and surprising pets with goodies in the room demonstrate their attention to detail. Upon arrival, dogs receive a welcome backpack filled with vouchers and treats, setting the tone for their stay.
The addition of a small bistro and bike shelter further adds to the hotel’s appeal, ensuring that both two-legged and four-legged guests have their needs met. Swiss Heidi Hotel stands out as a comfortable and accommodating option for travelers who want to enjoy their trip without leaving their pets behind.
No, Swiss Heidi Hotel doesn't have any pool.
No, a spa isn't available at Swiss Heidi Hotel.
Yes, Swiss Heidi Hotel welcomes dogs.
Yes, parking facilities are available at Swiss Heidi Hotel.