Hotel Kreuz

Malters 47.03705900, 8.18348200 , Luzernstrasse 63 (Show on Map)
8.2
Very Good


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Summary of reviewsHotel Kreuz, located in the charming village of Malters, offers a superb and convenient location highly praised by guests. Its proximity to the Malters train station facilitates easy exploration of nearby Lucerne and other major destinations, while the picturesque Swiss backdrop and the hotel’s quiet atmosphere enhance its appeal. The central village setting provides easy access to local shops, restaurants and a supermarket, making it a practical choice for travelers.

Guests consistently commend the hotel for its breakfast, featuring rich and high-quality options such as fresh local ham, cheese, cereals and vegan selections. The breakfast's variety, quality and the opportunity to dine on a pleasant terrace, coupled with friendly and attentive staff, make it a standout feature of the hotel.

The dining experience at Hotel Kreuz is consistently praised with high-quality, well-prepared meals and an extensive wine list. The cozy and romantic setting of the restaurant, along with excellent service, adds to the overall dining appeal. While prices may sometimes be seen as high, they are generally considered reasonable given the quality of the food.

Rooms at Hotel Kreuz cater to various traveler needs with cleanliness being a standout feature. Many rooms are clean, comfortable and well-maintained with modern furnishings and ample space, particularly in family rooms. While some rooms are small or minimalistic, they are sufficient for short stays and solo travelers. A few guests noted minor inconveniences such as outdated setups, insufficient daylight and noise from the main road, but the overall sentiment is positive regarding room quality.

The hotel's impeccable cleanliness is consistently highlighted with well-maintained rooms and a tidy environment. The friendly and polite staff play a significant role in maintaining this standard, contributing to a welcoming atmosphere.

The staff at Hotel Kreuz receive high praise for their friendliness, helpfulness and efficiency. Their ability to communicate in multiple languages and the inclusive working environment enhance the guest experience, making visitors feel genuinely welcomed and cared for.

Free parking is a notable perk, although the limited and tight parking spaces can be tricky. Despite these challenges, the availability of free parking adds to the hotel's overall convenience and value.

Hotel Kreuz is recognized as a family-friendly destination, offering spacious family rooms and child-friendly facilities such as play areas and practical amenities for younger guests. The welcoming atmosphere and attentive service make it highly recommended for family stays.

Finally, the beds at Hotel Kreuz are generally praised for their comfort and quality. While there are occasional remarks about certain beds being too hard or made of two single beds pushed together, the overall sentiment is that the beds contribute to a restful stay.

In summary, Hotel Kreuz offers a clean, comfortable and well-located stay with excellent dining, attentive staff and family-friendly amenities, making it a solid choice for various travelers.
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Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Parking

3-Star Hotel

Room Types
Single Room Room featuring free Wi-Fi connection, cable TV and a private bathroom with a shower and a hairdryer.

Double Room Room featuring free Wi-Fi connection, cable TV and a private bathroom with a shower and a hairdryer.

Triple Room Room featuring free Wi-Fi connection, cable TV and a private bathroom with a shower and a hairdryer.

4-Bed Room Room featuring free Wi-Fi connection, cable TV and a private bathroom with a shower and a hairdryer.

Family Room (5 Persons) Room featuring free Wi-Fi connection, cable TV and a private bathroom with a shower and a hairdryer.

Budget Single Room This single room features a cable TV. Please note that this room is a street-facing room and guests may experience noise.

Guest Reviews
8.2
Very Good
Location
Nestled in the charming village of Malters, Hotel Kreuz boasts a superb and convenient location that's highly praised by guests. The hotel is ideally positioned for both local exploration and easy access to major destinations, including the beautiful and vibrant city of Lucerne, which is just a short drive or train ride away. Its proximity to the Malters train station makes it a perfect base for day trips to Lucerne and other major cities, offering excellent connections via public transportation.

The surrounding region of Switzerland is breathtakingly beautiful and provides a picturesque backdrop for the hotel. Guests appreciate the central location within the village, which is close to shops, restaurants and a supermarket, making it a very practical choice for travelers. Additionally, the hotel's location near the highway and main thoroughfares makes it an ideal stopover for those journeying to Italy or hiking in the nearby mountains.

Despite its central village setting, the hotel maintains a quiet, peaceful atmosphere — perfect for a restful night's sleep after a day of travel or outdoor activities. The area around Malters is noted for its lovely attractions, adding to the overall charm and appeal of staying at Hotel Kreuz.

Breakfast
Hotel Kreuz consistently receives positive feedback for its breakfast offerings. The breakfast options are frequently praised for their richness and quality, featuring fresh local products including ham, cheese, cereals and juices. Guests particularly enjoy the varied and delicious items available with many mentioning the excellent coffee and hearty muesli and breads. Vegan options and fresh strawberries are also highlighted, appealing to a wide range of dietary preferences.

Although some reviewers note that the breakfast is simple or basic, it is generally deemed sufficient and satisfactory. The breakfast experience is enhanced by friendly and attentive staff and the opportunity to dine on a pleasant terrace adds to the overall appeal. A few guests suggested a broader selection of vegetables, but overall, the variety and quality meet guest expectations, making it a standout feature of the hotel.

Dinner
Hotel Kreuz offers a remarkable dining experience that is consistently praised by its guests. The restaurant within the hotel premises serves high-quality meals that are delicious, well-prepared and perfectly seasoned. Diners can enjoy a wide variety of dishes, including classic Spanish cuisine and a unique hunting menu. Guests appreciate the extensive wine list, adding to the fine dining atmosphere.

The cozy and romantic setting of the restaurant enhances the overall experience, making it suitable for both casual and special occasions. The atmosphere is welcoming and friendly with excellent service from attentive staff. Reviewers highlight the restaurant's cleanliness and the pleasant ambiance of the dining room.

A variety of meal options ensures that there is something for every taste and the prices, while occasionally noted as being on the higher side, are generally seen as reasonable given the quality of the food. The restaurant and bar combination also receives positive comments with some guests particularly enjoying the added entertainment of dart boards.

Overall, guests at Hotel Kreuz can expect a top-notch dining experience with great food, a comfortable setting and excellent service, making it a highlight of their stay.

Rooms
The rooms at Hotel Kreuz offer a variety of experiences that cater to different traveler needs. A standout feature across many reviews is the cleanliness with guests frequently noting that the rooms are very clean and well-maintained. Clean and comfortable rooms are the norm and many guests appreciated the modern touches and updated furnishings in several rooms.

For those traveling with families, the hotel provides spacious family rooms that offer ample space and practical arrangements, making them ideal for comfortable stays. There are also mentions of cozy, well-furnished and welcoming rooms, some with beautiful garden views and modern bathrooms.

Guests have noted that while some rooms are small, they are often described as cozy and sufficient for short stays, particularly for solo travelers. A few mention that certain rooms were on the more minimalistic side or had older furnishings but still maintained a high standard of cleanliness and comfort.

Some rooms come with added bonuses like terraces, offering nice views and outdoor seating, which enhance the overall guest experience. The spacious rooms, particularly those described as very spacious or large, have been a highlight, providing a comfortable atmosphere for the duration of the stay.

However, there are a few minor inconveniences noted in the reviews, such as room setups that are a bit outdated, insufficient daylight in some rooms and noise from the main road. Additionally, the lack of air conditioning in some rooms was a point of discomfort for guests during warmer periods.

Overall, Hotel Kreuz seems to provide a range of clean, functional and comfortable rooms that cater well to various guest preferences and needs, making it a solid choice for visitors seeking a pleasant stay.

Beds
The beds at Hotel Kreuz receive generally positive feedback from guests, who frequently mention their comfort and quality. Many guests highlight the beds as comfortable and excellent for a good night's sleep with some describing the mattresses as great and the bedding as good quality and neatly ironed. The spaciousness of the beds is also noted positively by some.

However, there are remarks about certain beds being too hard and, in one instance, uncomfortably so. A few guests were displeased that the double beds are made of two single beds pushed together, which some felt did not provide the feel of a true double bed. Additionally, occasional issues such as squeaks when moving and pillows being too voluminous and uncomfortable were mentioned. There were also rare complaints about cleanliness, such as beds being full of hair.

Despite these occasional drawbacks, the overall sentiment is that the hotel's beds are comfortable and conducive to a restful stay, adding to the coziness of the rooms.

Cleanliness
Hotel Kreuz is often lauded for its impeccable cleanliness. Guests consistently mention the very clean and well-maintained rooms with many highlighting the spaciousness of the accommodations. The hotel maintains a tidy and clean environment that appeals to travelers looking for a neat and spotless stay. The friendly and polite staff contribute to the overall pleasant experience, ensuring that cleanliness is a top priority throughout the establishment. Despite some isolated instances of minor issues, the overwhelming sentiment is that Hotel Kreuz offers a clean, comfortable and welcoming atmosphere.

Staff
Hotel Kreuz's staff consistently receives high praise from guests for their exceptional friendliness and helpfulness. The team is described as welcoming, cheerful and courteous, always ready to go the extra mile for their visitors. Reception services are particularly noted for being well-organized, efficient and accommodating, contributing to a smooth check-in and check-out experience. Guests emphasize the warm ambiance created by the hospitable and attentive nature of the employees, including the hotel owners who personally ensure a friendly atmosphere.

Visitors frequently mention the staff's ability to communicate effectively in multiple languages, including English and Dutch, which adds an extra layer of convenience for international travelers. The hotel's customer service is highlighted for its consistency with staff members being constantly respectful, sympathetic and professionally coordinated. Additionally, the employment of individuals with disabilities showcases the hotel's inclusive and supportive working environment.

Overall, the staff at Hotel Kreuz leave a lasting positive impression, making guests feel genuinely welcomed and well-cared for throughout their stay.

Parking
Hotel Kreuz offers free parking for its guests, which adds to the overall convenience and value of staying there. Guests appreciate the availability of parking right next to the hotel, making it easy to access their vehicles. However, the parking situation can be a bit tricky, as there are limited parking spaces and the area can be tight. Despite these limitations, the free parking is a notable perk along with other positive aspects of the hotel, such as delicious breakfast and friendly staff.

Family
Hotel Kreuz stands out as a notably family-friendly destination, ideal for travelers with children. The hotel offers various room options tailored to families, including spacious family suites and rooms that can comfortably accommodate up to five members. The rooms are known for being clean and well-suited to family needs with some offering multiple bathrooms and separate bedrooms.

The hotel is specifically equipped with child-friendly facilities, such as a dedicated play area and a game room to keep children entertained. There are practical amenities for younger guests, including high chairs, cribs and children's toys, ensuring that even the smallest family members are well-catered for.

Guests frequently note the hotel's welcoming atmosphere with staff members who make both children and adults feel at home. The family-owned nature of the hotel shines through in its attentive service, making it highly recommended by those who have stayed there.

For families on the go, Hotel Kreuz serves as a convenient stopover with ample parking and close proximity to essential routes. Despite some observations about the cost of food, the overall value for family trips remains excellent. The playground and overall accommodating facilities contribute to its strong reputation as an ideal spot for family vacations or brief stays during travel.


No, Hotel Kreuz doesn't have any pool.

No, a spa isn't available at Hotel Kreuz.

Yes, Hotel Kreuz welcomes dogs.

Yes, parking facilities are available at Hotel Kreuz.

No, Hotel Kreuz doesn't have a gym.

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