JMM Grand Suites

Manila 14.57373800, 120.98499900 , 1622 Birch Tower Jeorge Bocobo St, Along Pedro Gil Malate (Show on Map)
7.7
Good


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Summary of reviewsJMM Grand Suites is ideally positioned in the lively Malate district of Manila, offering travelers an unbeatable location just steps away from Robinson Mall. This central spot allows guests easy access to a variety of attractions, including dining, entertainment, and cultural sights such as Manila Bay and Intramuros. The convenience of public transportation and proximity to the airport further enhance its appeal.

Guests appreciate the spacious, well-maintained rooms, equipped with kitchenettes, that provide a homely atmosphere alongside stunning views of Manila Bay. The accommodation serves as a welcoming retreat, with comfortable, plush beds that are frequently praised for ensuring a restful stay. Although some facilities show signs of age, cleanliness and functionality remain largely satisfactory.

The hotel's breakfast offerings, though simple, garner positive mentions for being tasty and complimentary, despite some recommendations for more convenient dining locations. Guests frequently commend the staff for their friendliness and attentiveness, with notable mentions of individual front desk members contributing to a memorable experience.

Additional amenities like the gym and rooftop pool receive mixed feedback—generally, they are well-maintained and offer unique views, notwithstanding some maintenance-related closures. The Wi-Fi service varies in guest experiences, with some enjoying reliable connectivity and others encountering issues.

JMM Grand Suites garners particular praise for its dedication to comfort and service, offering good value for budget-conscious travelers. Despite minor areas for improvement, it remains a highly practical choice for anyone looking to explore Manila from a comfortable and conveniently located base.
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Aparthotel with Indoor Pool
The suites feature an indoor swimming pool, along with a gym and a sauna for guest use. Select rooms offer a pool with a view and sea views, enhancing the swimming experience.

Aparthotel for Honeymoon

Aparthotel near Nightlife Spots

Aparthotel with Swimming Pool

  Indoor Pool    Outdoor Pool  


Aparthotel with Free Wi-Fi

Aparthotel with Parking

Cheap Aparthotel

Accessible Aparthotel

Aparthotel with Gym

3-Star Aparthotel

Aparthotel with Outdoor Pool

Room Types
Executive King Suite Featuring views of Manila Bay and Makati, this spacious suite has a dining area and a kitchen with cooking facilities, a microwave and a large fridge. It also offers a flat-screen cable TV, in-room safe, electric kettle and free WiFi access.

One-Bedroom Apartment Fitted with a balcony, apartments are air-conditioned and feature marble flooring. They offer a flat-screen TV with cable channels, a personal safe and an en suite bathroom with hot water supply and a hairdryer. Kitchen with cooking facilities and a fridge are included.

Three-Bedroom Apartment Fitted with a balcony, apartments are air-conditioned and feature marble flooring. They offer a flat-screen cable TV with DVD player, a personal safe and an en suite bathroom with hot water supply and a hairdryer. Tea/coffee making facilities and a fridge are included. Located on the 48th floor, spacious three-bedroom apartment comes with a large living room with sofa and a kitchen equipped with a stove and kitchenware.

Studio Fitted with a balcony, studios are air-conditioned and feature marble flooring. It offers a flat-screen TV with cable channels, a personal safe, a fridge and a private bathroom with hot water supply and a hairdryer.

Deluxe Studio Fitted with a King-sized bed, this air-conditioned studio features a private balcony that opens up to views of the sea and city. The seating area includes a flat-screen TV and a safe. It is equipped with a microwave and refrigerator. The en suite bathroom offers a hairdryer and free toiletries.

Premier Studio Guests will have a special experience as this studio provides a pool with a view, a sauna and a fireplace. The well-equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. This air-conditioned studio includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with sea views. The unit offers 1 bed.

Two Bedroom Family Suites Guests will have a special experience as this family room offers a pool with a view, a sauna and a fireplace. Meals can be prepared in the kitchen, which is equipped with a stovetop, a refrigerator, kitchenware and a microwave. The spacious family room provides air conditioning, a seating area, a terrace with sea views as well as a private bathroom featuring a shower. The unit offers 3 beds.

Guest Reviews
7.7
Good
Location
Nestled in the heart of Manila's bustling Malate district, JMM Grand Suites boasts an enviable location. A stone's throw away from Robinson Mall, it offers guests unparalleled convenience for shopping and dining. The proximity to various eateries, music venues, and entertainment facilities ensures that visitors have easy access to both local flavors and vibrant nightlife. Its central position makes it an ideal base for exploring nearby attractions, including the picturesque Manila Bay and the historical Intramuros area.

The accommodations provide sweeping views from upper floors, enhancing the overall guest experience. Moreover, being located close to the airport, JMM Grand Suites caters well to travelers looking for accessibility alongside their urban adventures. With amenities readily available, including public transportation and essential services close by, it stands out as a practical choice for anyone wanting to experience the lively essence of Manila. The friendly, attentive staff further complement the fantastic location, ensuring that guests feel welcomed. This central spot, right by the Robinson Mall, truly positions JMM Grand Suites as a prime choice for those seeking comfort and convenience within Manila's energetic landscape.

Breakfast
Visitors to JMM Grand Suites have varied experiences with the hotel's breakfast offerings. The majority appreciate the fairly decent breakfast, which can be selected from five options, providing a level of choice for guests. Despite being tasty, the breakfast venue's location and setting have prompted suggestions for in-house dining as opposed to the current arrangement. While the breakfasts are deemed simple and are provided free of charge, guests are not overly demanding, acknowledging the value in this complimentary service. However, some feel the external venue, particularly when situated in the parking lot or far from the rooms, detracts from the overall ambiance. The breakfast is served in a restaurant on the hotel's 8th floor, but some guests prefer neighboring restaurants for a potentially better experience.

Rooms
Nestled in the heart of Manila, JMM Grand Suites offers a welcoming retreat for travelers seeking both comfort and convenience. The accommodation is praised for its spacious and clean rooms, making it an ideal choice for families, couples, or solo travelers alike. Guests appreciate the well-maintained and tidy atmosphere, with rooms regularly cleaned to ensure a pleasant stay.

Many visitors are pleased with the in-room amenities, including kitchenettes equipped with cooking appliances, allowing for self-catering which is especially convenient for those who yearn for culinary independence. The rooms often feature large, comfortable beds, contributing to a restful night's sleep. The suites provide impressive views of Manila Bay, Robinson Mall, and the city's skyline, adding a charming touch to any visit.

Though some facilities may show signs of age, they maintain a satisfactory level of cleanliness and functionality. Guests often recall fond memories from previous stays, with some describing the hotel as a condominium-style accommodation that offers a homelike atmosphere. The spacious units cater well to families, with several options including apartments such as three-bedroom suites, providing ample space for everyone.

With a variety of room types available, travelers can choose the level of luxury that suits their needs. While the views and cleanliness stand out as highlights, the overall room quality and service make JMM Grand Suites a reliable choice for those visiting Manila.

Beds
Visitors to JMM Grand Suites frequently highlight the comfort of the beds, often noting their soft and cozy nature. Guests consistently praise the king-sized beds, describing them as spacious and offering a restful night's sleep. Many have remarked on the beds' ability to facilitate deep relaxation, with some guests even claiming it was the best sleep they had experienced in the Philippines. While most reviews emphasize the plush and well-maintained bed cushions, a few mentioned that certain beds were extremely firm or showing signs of wear. Overall, the consensus among guests is that the beds at JMM Grand Suites contribute significantly to a comfortable and rejuvenating stay.

Cleanliness
JMM Grand Suites presents a mixed experience when it comes to cleanliness, according to guest feedback. On a positive note, many travelers found their rooms to be clean and appreciated the large, comfortable beds. The cleaning staff also received commendations for their attentiveness, and the hotel amenities like the gym, pool, and sauna were noted for being well-maintained. Some guests claimed that the facility is very clean, with good customer service adding to a pleasant stay.

However, there are numerous remarks highlighting significant issues with cleanliness. Guests reported encounters with cockroaches and other bugs in several instances, which detracted from their overall experience. Suggestions for improvement included prioritizing cleanliness and addressing the presence of pests and other hygienic concerns such as hair on the bathroom floor and unclean bedding. There were also complaints about rooms not being cleaned for extended periods, which led to some strong sentiments suggesting the need for better housekeeping standards.

Overall, while many guests found their stays satisfactory due to attentive staff and clean facilities, the recurring issue of pest infestations and occasional lapses in housekeeping indicate areas where JMM Grand Suites could enhance its service to improve customer satisfaction.

Staff
JMM Grand Suites has garnered praise for its noteworthy staff, consistently described as friendly, accommodating, and attentive. Guests find the entire team exceptionally kind and willing to help, providing top-notch service that enhances the overall experience. Special mention is often made of Mr. Charles at the reception, whose kindness and professionalism leave a lasting impression on visitors.

The accommodation values both efficiency and a welcoming atmosphere, making guests feel secure and attended to. Numerous reviews highlight the quality of housekeeping and front desk support as being up to scratch, ensuring that rooms are clean and well-maintained, which adds to the guests' comfort. While there are occasional mentions of slower response times, the staff's overall helpfulness and the positive interactions overshadow these minor setbacks.

The hotel's strategic position and its friendly staff are frequently noted together, creating a harmonious stay where guests feel remembered and valued, especially if they are repeat visitors. With pleasant, responsive personnel and a safe environment, the JMM Grand Suites offers a reliable and enjoyable stay for travelers seeking both comfort and attention from an exceptional team.

Wi-Fi
The Wi-Fi experience at JMM Grand Suites presents a mixed bag based on guest reviews. While some guests highlight the high quality and reliability of the internet service, comparing it favorably to other hotels, others have faced disruptions and prolonged downtimes. There are instances where the Wi-Fi was praised for being strong enough to facilitate clear online conversations and deemed comfortably okay in terms of speed. A subset of reviews mentions that the Wi-Fi is excellent, especially when paired with the cleanliness of the facilities. However, complaints also emerge with references to persistent connectivity issues, regular service outages, and reliance on early morning or late-night access for better speeds. Despite these fluctuations, it's clear that some guests have had very positive experiences, enjoying outstanding internet service during their stay.

Gym
JMM Grand Suites offers a range of amenities, including a gym located on the 9th floor. While some guests noted that the gym equipment is not brand new, it is still adequate for a decent workout. The gym is generally described as being well-maintained, though it is important to note the facility might have odd hours of operation, creating some inconsistency in accessibility. Despite occasional closures and maintenance issues, the gym remains a useful option for guests looking to keep up with their fitness routine during their stay.

Pool
Nestled within JMM Grand Suites, the pool area receives varied reviews, but several aspects shine through. Guests have praised the pool for its inviting design, and a pleasant view can be enjoyed from the rooftop pool located on the 10th floor—a feature that adds a unique touch to the overall experience. While it's not uncommon to encounter maintenance closures, when operational, the pool tends to be uncrowded. This provides an opportunity for a more intimate swim, though sun exposure might be limited, potentially affecting warmth.

The amenities, including the gym and sauna, are generally described as well-maintained, contributing positively to guest experiences when accessible. It's worth noting that the pool attracts favorable comments regarding its attractiveness and the views it offers, making it a decent option for relaxation if the timing aligns with maintenance schedules.

3 Star
Nestled in the Malate area, JMM Grand Suites provides guests with a convenient stay just a short walk from Robinson Mall. Positioned as a 2-3 star hotel, it presents an appealing choice for budget-conscious travelers, particularly with the special offers available through platforms like Orbitz, that highlight its value. While the basic front desk service might leave some guests feeling underwhelmed, especially when compared to other Manila accommodations, the hotel excels in providing spacious accommodations. Notably, the three-bedroom apartment showcases this with its generous size. With its commitment to enhancing services, JMM Grand Suites seeks to meet guest expectations and deliver satisfactory experiences, reinforcing its reputation for good value within its price range in the bustling city of Manila.


Yes, JMM Grand Suites has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.

No, a spa isn't available at JMM Grand Suites.

No, JMM Grand Suites doesn't allow dogs.

Yes, parking facilities are available at JMM Grand Suites.

Yes, JMM Grand Suites has a gym.

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