4-Star HotelSummary of reviews related to the '4 Star' categorySavoy Hotel Manila offers facilities and services typical of a four-star establishment, providing a clean and comfortable stay in a modern, well-maintained structure. Guests particularly highlight the good breakfast buffet and commend the hotel's accessibility and superb facilities. Many find it comparable to high-end international hotels with some considering it among the best places to stay with family in the Philippines.
However, there are notable criticisms that bring the overall experience down for some. Complaints range from issues like moldy showers, tattered towels and a lingering smell of waste, which are not expected at this level of accommodation. Some guests also felt the pricing was steep relative to the service quality and suggested that the hotel doesn't quite meet the standards of a four-star rating, comparing it unfavorably with other nearby hotels.
Despite these downsides, the positive feedback focuses on the good chain alternative in the high-end segment and the generally clean and presentable environment. While it meets some international hotel standards, improvements are necessary to align fully with the expected four-star status.
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