Mar del Plata, Belgrano 2118-38.003557,-57.543535(Show on Map)
8.7
Very Good
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Checkin - Checkout dates
1 Room2 Guests
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Summary of reviews
Hotel Riviera in Mar del Plata is a highly recommended choice for travelers seeking a seamless blend of comfort, convenience and quality service. Located strategically in the heart of the city, it offers guests immediate access to both the beach and central attractions, including the Central Casino and bustling pedestrian streets brimming with dining options. The hotel’s proximity to public transportation and prominent landmarks makes it an ideal base for exploring the city’s vibrant nightlife as well as providing breathtaking views of the ocean and the city skyline from many rooms.
A standout feature frequently mentioned by guests is the hotel's excellent cleanliness. Rooms and public areas are consistently described as spotless and well-maintained, attributed to the diligent work of the cleaning staff who ensure a pristine environment. This commitment to hygiene extends even to the kitchen and breakfast areas, earning praise for their upkeep and organization.
The breakfast service at Hotel Riviera also receives high marks for its variety and quality. Guests enjoy a rich selection of beverages, pastries and savory options like scrambled eggs, presented in a spacious and comfortable setting despite occasional concerns with long queues. This substantial and delicious breakfast spread greatly enhances the overall guest experience.
While the hotel's dining service receives mixed reviews, meals served at the bar are often highlighted for their quality and reasonable pricing. Special events such as the New Year’s Eve dinner also garner positive attention. However, service in the mezzanine dining area could benefit from improvements in hours of operation and food quality. Despite these drawbacks, the dining staff's friendliness and excellent service stand out.
Rooms at Hotel Riviera are praised for their comfort, cleanliness and suitability for families. Although some guests note the smaller size of standard rooms and occasional issues with ventilation, the overall impression is positive with good beds, pleasant decor and effective room service. Views of the ocean from many rooms further enhance the stay experience, despite some maintenance concerns in the bathrooms and a lack of amenities like air conditioning or mini fridges.
The hotel's staff consistently receive exceptional feedback for their friendliness, helpfulness and dedication to guest satisfaction. Their prompt and courteous service from check-in through to cleaning contributes significantly to a welcoming atmosphere, ensuring a pleasant stay for all guests.
Wi-Fi service at the hotel is generally satisfactory with several guests noting its speed and reliability, although there are reports of inconsistent connectivity in some rooms. The hotel's spa is another notable feature, providing relaxing services that many guests appreciate despite some limitations in size and availability. The gym, while equipped with good facilities, could benefit from better maintenance and updated equipment.
Finally, Hotel Riviera’s proximity to the beach is a major highlight, consistently noted for its convenience and enhancing the appeal of the location. Families find the hotel particularly suitable due to the accommodating staff, clean and comfortable family rooms and a family-friendly atmosphere.
In summary, Hotel Riviera excels in offering a comfortable and convenient stay with its prime location, exceptional cleanliness, excellent breakfast and dedicated staff. The hotel’s services and amenities, combined with its strategic placement near the beach and city attractions, make it an ideal choice for tourists looking to experience Mar del Plata to its fullest.
Categories
Spa
This hotel offers a steam room and a jacuzzi.
Family
The hotel provides family rooms and is located near the beach. It has a relaxed atmosphere suitable for families with young children.
Free Wi-Fi
Offers free Wi-Fi and is well-located, with a full-service spa and comfortable accommodations. The staff is highly rated, ensuring a pleasant experience.
Business
The Hotel Riviera has 3 function rooms for business or social events, all fully equipped and with room for up to 450 people. All spaces are multipurpose, have air conditioning and Wi-Fi.
3 Star
Situated downtown and along the seafront, this hotel offers comfortable rooms with a heating system, internet access, and cable TV. It is located opposite the Casino Central and close to the San Martín Pedestrian Area, providing easy access to entertainment and shopping.
Beach
Gym
Honeymoon
Room Types
Standard Double RoomFeatures 1 double bed, electronic locks, 24" LCD cable TV, safety box and central heating. Continental breakfast, Wi-Fi, and access to the mini gym are included in the rate. 1 child up to 2 years old can be accommodated for free in a crib.
Standard Triple RoomFeatures 1 single bed and 1 double bed, electronic locks, 24" LCD cable TV, safety box and central heating. Continental breakfast, Wi-Fi and access to the mini gym are included in the rate. 1 child up to 2 years old can be accommodated for free in a crib.
Standard Twin RoomFeatures 2 single beds, electronic locks, 24" LCD cable TV, safety box and central heating. Continental breakfast, Wi-Fi, and access to the mini gym are included in the rate. 1 child up to 2 years old can be accommodated for free in a crib.
Standard Apartment (4 Adults)Features 2 single beds and 1 double bed, electronic locks, 24" LCD cable TV, safety box and central heating. Continental breakfast, Wi-Fi and access to the mini gym are included in the rate. 1 child up to 2 years old can be accommodated for free in a crib.
Standard Triple RoomFeaturing free toiletries, this triple room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The triple room features a wardrobe, a safe deposit box, heating, a flat-screen TV, as well as an inner courtyard view. The unit has 3 beds.
Superior Double RoomProviding free toiletries, this double room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The double room provides a wardrobe, a safe deposit box, heating, a flat-screen TV, as well as city views. The unit offers 1 bed.
Superior Triple RoomProviding free toiletries, this triple room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The triple room provides a flat-screen TV, a wardrobe, a safe deposit box, heating as well as city views.
Superior ApartmentThe apartment has 2 bedrooms and 1 bathroom with a bath and free toiletries. The apartment features a flat-screen TV, a wardrobe, a safe deposit box, heating as well as city views. The unit has 3 beds.
Three-Bedroom ApartmentThe apartment has 3 bedrooms and 1 bathroom with a bath and free toiletries. The apartment offers a wardrobe, a safe deposit box, heating, a flat-screen TV, as well as an inner courtyard view. The unit has 4 beds.
Junior SuiteThis suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite features a flat-screen TV, a minibar, a wardrobe, a safe deposit box as well as sea views. The unit has 1 bed.
Guest Reviews
8.7
Very Good
Review Summaries
Location
Hotel Riviera enjoys an admirable reputation for its exceptional location, highly praised by guests. Nestled in the heart of Mar del Plata, it offers the best of both worlds: proximity to the sea and central city attractions. The hotel's strategic position places it right in front of the prominent Central Casino, mere blocks away from bustling pedestrian streets laden with dining options and only a short walk from the beach. Guests mention that the location is perfect for tourism, allowing them to explore the city's highlights comfortably on foot.
The convenience of being close to everything — bars, shops, the marathon starting line and public transportation options like taxis and buses — makes it an ideal stay. Visitors also appreciate the beautiful views of the ocean, the central square and the city skyline from their rooms. The hotel's location not only facilitates easy access to Mar del Plata's vibrant nightlife but also provides a tranquil retreat with its proximity to the sea.
Additionally, guests frequently commend the friendly and attentive staff, clean and comfortable rooms and the quality services provided, which include a spa and a hearty breakfast. Overall, Hotel Riviera's superb location, combined with its excellent amenities and service, makes it a top choice for those looking to experience Mar del Plata to its fullest.
Breakfast
The breakfast at Hotel Riviera has received overwhelmingly positive feedback from guests, who frequently commend its variety, abundance and deliciousness. Many reviewers describe the spread as highly complete and very good with a rich selection of beverages and pastries and the inclusion of scrambled eggs as a savory option. The buffet is often highlighted as excellent with fresh, high-quality ingredients and a copious amount of food to cater to different tastes and dietary preferences. Guests appreciate the spacious and comfortable breakfast area, although some point out issues with organization and the time it takes to get served due to long queues. Despite these minor setbacks, the overall consensus is that the breakfast is outstanding, making it a highly recommended aspect of the hotel experience. The breakfast service, encompassing both quality and variety, contributes significantly to the guests' satisfaction.
Dinner
Hotel Riviera offers a mixed dining experience but has several highlights worth noting. Guests commonly praise the meals served at the bar, describing them as spectacular and exquisite, providing excellent food at reasonable prices. The hotel cuisine generally delivers with many finding it delicious and well worth the cost, especially in terms of quality. Special dinners, like the New Year's Eve meal, have also received positive remarks.
However, the dining room on the mezzanine has garnered some negative feedback. Some guests found the service there disappointing, mentioning that the restaurant stops serving at 9 PM and that room service is unavailable. Additionally, the set dinner menu has been criticized for its portion size and price and the food quality is sometimes considered mediocre.
On the upside, the dining staff is consistently highlighted for their friendliness and excellent service. For those who enjoy eating in different settings, lunch can be arranged in the basement and the overall dining setup is appreciated for its affordability and quality.
In conclusion, while there are some limitations and mixed opinions about the mezzanine dining experience, the hotel's bar and general cuisine have left a positive impression, making it a worthwhile option for guests.
Rooms
Hotel Riviera's rooms have generally received positive feedback for their comfort, cleanliness and maintenance. Guests frequently mention that the rooms are well-maintained and spacious, though there are repeated comments about rooms being small or very small, especially the standard ones. Despite the size, many guests found the rooms comfortable with good beds and pleasant decor. The spectacular room service and cleanliness are often highlighted with rooms described as spotless and the comfort of the beds being frequently praised.
Several reviews indicate that the rooms closely match the photos provided by the hotel, which is a positive sign of transparency. Some rooms offer beautiful ocean views, which adds to the overall experience. Positive notes about amenities include good water pressure in the showers and comprehensive room services.
However, the reviews also reveal some recurring issues. Many guests were disappointed by the lack of air conditioning, mini fridges and coffee makers in the rooms. Ventilation appears to be a problem in several rooms, contributing to a feeling of being stuffy or hot. Noise levels from nearby elevators or thin walls were also mentioned as a downside.
The bathrooms, in particular, drew mixed reviews; while some guests found them modern and clean, others found them small, poorly ventilated and occasionally plagued by plumbing issues like leaking or flooding showers. Maintenance details such as moisture stains, broken mirrors and non-functional handles didn’t significantly affect comfort but were noted by some guests.
In summary, while Hotel Riviera's rooms are well-maintained, comfortable and clean, potential guests should be prepared for smaller room sizes and a few missing amenities like air conditioning and mini fridges. The exceptional room service and cleanliness standards make it a worthwhile stay, provided the occasional maintenance and ventilation issues are not a significant concern.
Beds
Hotel Riviera's bedding garners mixed but predominantly positive feedback from its guests. Most reviewers commend the comfort of the beds, noting that they are very good with many highlighting the quality of the bedding, mattresses and pillows. Several guests have praised the beds as being very comfortable, ensuring a restful night's sleep. The hotel appears to have invested in good-quality bedding and has replaced beds, which has been well received by many visitors.
However, not all feedback is positive. Some guests have reported issues with saggy mattresses, hard beds and thin pillows. A few have mentioned that the beds were too short or too tight in length. There were also occasional comments about the sheets smelling damp and the overall condition of the rooms being old due to ongoing renovations.
Overall, while the comfort of the beds at Hotel Riviera is frequently praised, there are occasional reports of less satisfactory experiences due to bed conditions and room maintenance issues.
Cleanliness
Hotel Riviera stands out for its excellent cleanliness, consistently praised by guests for its immaculate and well-maintained environment. The cleaning staff receive high accolades for their meticulous attention to detail, ensuring that rooms and public areas are always very clean and free of unpleasant odors. Guests frequently describe the rooms as spotless, tidy and overall in perfect cleanliness.
The hotel's commitment to hygiene is evident with reviews pointing out that everything is super clean, well-organized and perfectly arranged. The exceptional cleaning service extends to all parts of the hotel, including the kitchen, which also receives commendations.
Maintaining a top-notch cleanliness service seems to be a priority at Hotel Riviera with guests appreciating the flawless upkeep of the facilities. While the hotel occasionally received feedback on the need for bathroom repairs and better breakfast organization, these issues seem to be minor in comparison to the overwhelming emphasis on cleanliness.
The general sentiment is that the hotel offers a very clean and comfortable stay with excellent attention from the staff contributing to a pleasant overall experience.
Staff
Hotel Riviera boasts a standout feature that ensures a pleasant stay: its exceptional staff. Across the board, guests consistently highlight the friendly and helpful nature of the staff, noting their willingness to answer questions and assist with any needs promptly. Both the reception and restaurant teams receive high praise for their kind and attentive service, creating a welcoming atmosphere from the moment of check-in.
Many reviewers specifically commend the cleaning staff for maintaining high standards of cleanliness and for their friendly demeanor. The overall attitude of the staff is described as super friendly, warm and courteous with many noting the staff’s commitment to ensuring a comfortable and enjoyable stay.
The hotel's management also receives accolades for their excellent attention to guest needs with service staff ready to resolve any contingency quickly. Guests appreciate the constant concern the staff shows in making each stay pleasant, highlighting the excellent service provided throughout the hotel, from front desk to concierge.
Despite the overwhelmingly positive feedback, some minor issues are noted, such as language barriers for English-speaking guests. However, the exemplary service and attention from the staff often make up for these shortcomings.
Overall, Hotel Riviera is highly recommended for its prime location, cleanliness and above all, the exceptional dedication and friendliness of its staff, making it a top choice for a comfortable and well-attended stay.
Wi-Fi
The Wi-Fi at Hotel Riviera has received mixed reviews, but there are several positive aspects worth noting. Some guests found the Wi-Fi service to be very fast, ensuring a seamless online experience during their stay. Others mentioned that the Wi-Fi in their rooms worked correctly, enabling them to stay connected without issues. Additionally, computers connected to the internet appear to function well within the hotel's premises. However, it's important to be aware that a few guests experienced inconsistent access and poor internet speeds with some reporting that the Wi-Fi did not reach their rooms effectively. Despite these concerns, many guests were satisfied with the Wi-Fi service overall.
Spa
Hotel Riviera boasts a commendable spa with many guests highlighting it as a key feature of their stay. The spa services are consistently praised for their excellent staff and overall cleanliness. Visitors frequently mention feeling relaxed and rejuvenated with the massages drawing particular acclaim for their professionalism and skill. The spa facilities, it seems, are well-kept, clean and tidy, contributing positively to guest experiences.
However, there are a few notable drawbacks. Some guests found the spa to be small and occasionally noisy due to the whirlpool. Reports of limited availability and the need for prior reservations led to frustration for those unable to secure appointments. The area could also exude a less-than-pleasant smell of chlorine, which detracted from the relaxing atmosphere. On rare occasions, the spa service fell short with complaints pointing to issues like a single masseuse available, broken facilities and unavailability that left some guests disappointed.
Despite these criticisms, the majority of feedback emphasizes the quality and benefits of the spa service with guests expressing satisfaction with the thoroughness and attitude of the staff. With the inclusion of a gym and excellent breakfast options as a bonus, Hotel Riviera provides a generally positive and relaxing spa experience that many guests find rejuvenating and worth recommending.
Gym
The gym at Hotel Riviera receives a mix of reviews from guests. Positive comments highlight the presence of a cutting-edge gym, boasting very good equipment. Guests appreciate that the gym facilities are made available through additional service time slots, providing access to those who wish to maintain their fitness routine during their stay. However, several reviews point out areas needing improvement. The gym is described as poorly maintained with mentions of broken machines and outdated equipment such as a mini gym bike needing replacement. Some reviews also mention the absence of a gym or note that the gym is not included in the standard amenities. These mixed insights suggest that while the gym has the potential to be a valued facility, enhancements and better maintenance could significantly improve the guest experience.
Beach
Hotel Riviera offers an exceptional beachside experience with its prime location just meters away from the sea. Guests frequently highlight how easily accessible the beach is with many remarking on the convenient proximity of being only a short walk away—some mentioning it as close as 100 to 200 meters. The hotel's strategic placement near the beach ensures that visitors can effortlessly enjoy walks along the shore without the hassle of navigating through busy streets. Beyond the sandy shores, the hotel's vicinity to the pedestrian area and the city center makes it an excellent hub for those looking to explore both local attractions and the inviting beaches. Proximity to the beach is consistently mentioned as a standout feature, making Hotel Riviera an ideal choice for beach lovers seeking a hassle-free and enjoyable stay.
Family
Hotel Riviera is highly recommended for families seeking a delightful stay. The family rooms are described as well-maintained, clean and comfortable, contributing to an overall excellent family experience. Guests repeatedly highlight the hotel's family-friendly atmosphere, noting the accommodating staff and services that cater specifically to families. Despite some rooms being a bit cramped, they are adequate for family needs.
The hotel's cleanliness is consistently praised with numerous mentions of the immaculate condition of both the rooms and common areas. The staff's friendliness and efficiency in maintaining this standard further enhance the positive guest experience.
Located ideally for those without a car, the hotel is perfect for family strolls around the area. Activities for children are appreciated, making it a great spot to spend quality family time. While there are nearby nightclubs and bars, the hotel's amenities ensure a family-friendly environment.
Dining options at the Hotel Riviera are flexible with breakfast staff receiving high marks for their service. Guests can also opt for lunch, dinner and afternoon tea services, enhancing the convenience of their stay. Fitness enthusiasts will find a gym available as well.
All in all, the Hotel Riviera in Mardel offers a pleasant and fulfilling family stay with its well-equipped rooms, excellent cleanliness and accommodating services.
3 Star
Hotel Riviera presents a mixed picture for travelers. While it's an old establishment, it has been largely well-maintained. The condition of the hotel is generally good despite its age and it offers a pleasant environment. Guests appreciate the price-quality relationship with many noting that the hotel provides good value for the money and affordable prices.
However, the hotel shows signs of needing some maintenance and updates with several remarks about it being outdated. Despite these issues, it remains a correct and simple but comfortable place to stay.
Services and amenities seem to fall short with breakfast described as basic and lacking in quality and selection. The organization of services has been criticized as very disorganized, leading some to feel that it does not meet the standards expected of a three-star hotel. Rooms are described functionally with configurations like three beds in a row, but the overall service level has been compared unfavorably to one-star standards.
Location-wise, Hotel Riviera scores well, being conveniently situated in front of the casino and just a couple of blocks from the pedestrian street, making it an accessible choice for tourists.
In summary, Hotel Riviera stands as a budget-friendly option with well-maintained albeit aged facilities, but there's room for improvement in services and amenities to meet the full expectations of a three-star rating.
Business
Hotel Riviera appears to be a strong contender for business travelers, especially those attending conferences or on short business trips. It is highly recommended for its prime location, making it ideal for business meetings and activities. Many guests found it perfect for their business needs and expressed overall satisfaction for short work-related stays. However, there are some notable drawbacks. The reception service is reported to be very poor and the hotel has a shortage of comfortable areas to work or connect electronic devices, which can be quite inconvenient. Additionally, some guests experienced issues with being charged extra fees unexpectedly. Despite these challenges, Hotel Riviera remains a recommended option for its excellent location and suitability for quick business trips.
FAQ
No, Hotel Riviera doesn't have any pool.
Yes, a spa is available at Hotel Riviera.
No, Hotel Riviera doesn't allow dogs.
No, parking facilities aren't available at Hotel Riviera.
