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Summary of reviewsJUFA Hotel Erlaufsee offers a charming retreat nestled in picturesque surroundings, making it an ideal choice for visitors seeking both tranquility and adventure. Its prime location near skiing slopes, the train station, Lake Erlauf, and the town of Mariazell provides ample opportunities for outdoor activities and cultural excursions. The hotel's serene setting is complemented by quiet balconies with stunning views, attracting nature enthusiasts and families alike.
Breakfast at JUFA Hotel Erlaufsee is highly praised for its abundance and quality, offering a wide selection that caters to various dietary needs, including vegan and gluten-free options. This makes for a great start to the day in a relaxing environment, supported by the hotel’s excellent facilities and attentive staff.
The rooms are noted for their comfort and cleanliness, offering spacious accommodations ideal for families. Child-friendly features, such as proximity to play areas, add to the welcoming atmosphere. The hotel maintains a commendable standard of maintenance and cleanliness, ensuring a pleasant guest experience.
Staff at JUFA Hotel Erlaufsee are generally recognized for their friendliness and helpfulness, contributing to an overall positive experience. While there are occasional minor service lapses, proactive management works to address any shortcomings.
The hotel is particularly celebrated for family-friendly amenities, providing a delightful blend of activities for children and adults. A spacious play area and sports options make it an excellent choice for family getaways, with ample opportunities for creating memorable experiences.
Overall, JUFA Hotel Erlaufsee stands out as a welcoming and accommodating destination, perfect for families and travelers seeking a harmonious balance of relaxation, adventure, and excellent service. Show more
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Dog Friendly Hotel
This JUFA Hotel welcomes pets for an extra charge and service animals are exempt from fees. Food and water bowls are available, ensuring a comfortable stay for dogs. JUFA Hotels generally offer green areas around the hotel, perfect for dogs.
3-Star Hotel
This hotel is located near Erlaufsee and offers a range of sports and recreational activities. It provides comfortable rooms and is known for its family-friendly atmosphere. It also offers amenities such as free Wi-Fi and parking.
Family Friendly Hotel
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
Room Types
Single RoomThis room has a seating area, a TV, and a shower and toilet.
Double or Twin RoomThis room has a seating area, a TV, and a shower and toilet.
Triple RoomThis room has a seating area, a TV, and a shower and toilet.
Family Room with 2 bedroomsThe family room offers a seating area, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. The family room features a safe deposit box, parquet floors, heating, as well as a flat-screen TV with cable channels. The unit has 3 beds.
Deluxe Family Room - 2 BedroomThe family room offers a seating area, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. The family room provides a flat-screen TV with cable channels, a safe deposit box, parquet floors and heating. The unit has 3 beds.
Guest Reviews
8.4
Very Good
Location
Nestled in a picturesque landscape, JUFA Hotel Erlaufsee offers a superb location for visitors seeking both tranquility and adventure. Positioned conveniently close to the skiing slope and just a short seven-minute walk from the train station, the hotel is an ideal base for winter sports enthusiasts. Guests appreciate its central yet peaceful setting, with rooms featuring quiet balconies that overlook the serene surroundings.
The hotel's proximity to the enchanting Lake Erlauf and the charming town of Mariazell, both less than two kilometers away, makes it an excellent choice for those interested in scenic walks and cultural excursions. Nature lovers are particularly drawn to the hotel's placement right at the edge of the forest, providing ample opportunities for hiking amidst stunning landscapes.
Families with children can take advantage of the many recreational facilities available in this beautiful setting, while the large parking lot offers added convenience for those traveling by car. The location not only promises a relaxing, quiet atmosphere but also serves as a perfect springboard for exploring the diverse attractions of the area.
Breakfast
At JUFA Hotel Erlaufsee, the breakfast experience generally receives high praise from guests, highlighting its plentiful and fresh offerings. The breakfast buffet is noted for its abundance and quality, boasting a wide range of choices including warm vegetables, eggs, various cold cuts and cheeses, muesli, fruit, and jams, catering to a wide range of preferences. Notably, the buffet offers a designated vegan area and considers guests with gluten sensitivity, adding to its inclusivity.
Guests frequently describe the breakfast as delicious, excellent, and very good in variety, noting the ample selection available. Despite the overall positive feedback, some guests mention that there could be improvements in making breakfast more child-friendly and addressing occasional staffing shortages, which may delay table turnover. Furthermore, a few reviews mention areas for enhancement in terms of selection and availability, such as a lack of hot items and gluten-free bread options.
Overall, the breakfast at JUFA Hotel Erlaufsee is seen as a highlight of the stay, contributing to a great start to the day in a relaxing environment, complemented by the hotel's excellent facilities and kind staff.
Dinner
Dinner at JUFA Hotel Erlaufsee receives mixed feedback from guests, but there are several positive aspects worth noting. The dinner is predominantly served as a buffet, offering a good selection suitable for both children and adults. Many guests found the buffet to be very good or worth trying at least once during their stay. The staff have also been praised for their friendliness during meals, contributing to a welcoming dining atmosphere.
Despite these positives, there are consistent reports of a few areas that might need improvement. Some guests found the meals to be served only lukewarm and suspected that the food may not have been freshly prepared. Additionally, the variety may seem monotonous to some, although it was considered adequate for shorter stays. The timing of the dinner also seems to be a sticking point, as it is served early, and there is a noted lack of replenishment of dishes close to the end of the dining period, impacting the overall quality and experience for those dining later. While the buffet offers a decent range of options, some guests felt the food leaned towards convenience items, and for others, the price paid did not match the quantity and quality of the food provided.
Rooms
JUFA Hotel Erlaufsee offers a welcoming and comfortable stay for families and travelers seeking a relaxing retreat. The rooms, often noted for their brightness and cleanliness, present a cozy and inviting atmosphere that caters to the needs of guests. Spaciousness is a highlight, with many rooms providing adequate space and some featuring expansive design with separate sleeping areas, bathrooms, and even balconies overlooking the inner garden. Essential amenities like wardrobes, shelves, and ample storage underscore the thoughtful arrangement of the rooms.
Families particularly appreciate the child-friendly nature of the rooms, with some situated conveniently near the children's play area, contributing to the lively and engaging environment. Despite a few signs of wear, such as fittings at the sink, the rooms maintain a high standard of quality and comfort, enhanced by newly furnished interiors that complement the overall sense of ease. The hotel's commitment to clean and well-maintained accommodations supports a pleasant guest experience, further improved by the helpful reception staff.
Overall, JUFA Hotel Erlaufsee provides a well-rounded feeling of comfort, making it an attractive option for those in search of a roomy, clean, and accommodating stay.
Cleanliness
JUFA Hotel Erlaufsee generally maintains a commendable standard of cleanliness that is consistently appreciated by its guests. Visitors frequently highlight the clean and well-maintained environments, with many praising the spaciousness and cleanliness of the rooms. The hotel's accommodations provide comfort with new furnishings and essential amenities, ensuring a pleasant stay. While there are some areas, such as the carpets in the play area, that could benefit from attention to detail, the overall impression is one of cleanliness and upkeep. Breakfast and dinner services are also well-regarded, contributing to an enjoyable overall experience. Though some rooms may be smaller, cleanliness remains a positive characteristic consistently noted by guests.
Staff
The JUFA Hotel Erlaufsee is notable for its consistently friendly and helpful staff, who are praised for their kindness and warm hospitality. According to guest reviews, visitors often encounter polite and accommodating service at the reception and bar, contributing to a pleasant overall experience. However, while the majority of the staff receive commendations for their demeanor, there are occasional remarks about an initial lack of friendliness from the reception and some concerns regarding staff competence. It appears that the personnel resources might be stretched thin, sometimes leading to overwhelmed employees. Despite these challenges, the hotel's leadership seems to actively address any shortcomings, with management visibly taking steps to improve the guest experience. Overall, the staff efforts leave many guests with positive impressions.
Family
JUFA Hotel Erlaufsee is widely celebrated as a superb choice for family getaways, offering an ideal blend of activities and amenities for children and adults alike. Parents will appreciate the hotel's child-friendly environment, where children can truly feel at ease. The spacious children's play area and inviting children's corner are highlights, ensuring hours of entertainment for the little ones. Families with multiple children will find the facilities particularly accommodating.
The hotel is equipped with excellent sports options for children, making it an attractive destination for school groups, including ski courses and camping weeks. Adults can enjoy the wellness offerings, also enhancing the experience for all family members. Located in a perfect setting, JUFA Hotel Erlaufsee provides great excursion opportunities, creating memorable experiences during family weekends. Overall, this establishment is highly recommended for families seeking a harmonious balance of fun, relaxation, and adventure.
No, JUFA Hotel Erlaufsee doesn't have any pool.
No, a spa isn't available at JUFA Hotel Erlaufsee.
Yes, JUFA Hotel Erlaufsee welcomes dogs.
No, parking facilities aren't available at JUFA Hotel Erlaufsee.