7,258,491 hotelsin 60 categories
Business Hotels in Markham
200+ HOTELS IN AND AROUND MARKHAMRanking can be influenced by the commissions we receive.20 hotels nearby!
Holiday Inn Express & Suites Chicago - Oak Forest by IHG1.7 mi from Markham
Hotel in Oak Forest IL
8.0
Very Good$
+7
Info
Categories
Business
Family
Pool
Indoor Pool
$
+9
Info
Categories
Business
Parking
EV charging stations
Honeymoon
From $65
$
+5
Business
Summary of reviews related to the 'Business' category
Summarized by AI
Situated in the Chicago Southland, the Halsted Inn and Suites Harvey presents an appealing accommodation choice, especially for those seeking budget-friendly options in the area. The inviting decor on the first floor is a highlight, contributing to a welcoming ambiance for guests. Business travelers frequently commend the accommodating staff at the front desk, ensuring a hassle-free experience during their stay. With competitive weekly rates, the inn can be an advantageous option for travelers on extended visits. While some amenities might not align with initial expectations, the establishment's strengths in hospitality and affordability offer value for those navigating the Chicago area on a budget.
$
+3
Info
Categories
Business
Free Wi-Fi
Gym
Best Western Plus South Holland Chicago Southland3.6 mi from Markham
Hotel in South Holland IL
8.5
Very GoodFrom $127
$
+5
Info
Summary of reviews
Summarized by AI
Best Western Plus South Holland Chicago Southland is a well-reviewed hotel known for its strategic location, quality breakfast options, comfortable rooms, cleanliness, and attentive staff. Its central position near a major freeway provides easy access to Chicago, making it an ideal base for travelers. Guests appreciate the safe surroundings and the convenience of reaching airports and nearby venues.
The breakfast service is a notable highlight, offering a variety of fresh and satisfying options, including scrambled eggs, spiced potatoes, bacon, pancakes, and a waffle maker. Visitors find it to be better than breakfasts offered at similar accommodations, providing good value despite occasional critiques about meat options.
Rooms are often praised for being clean, spacious, and well-appointed, with modern decor and a quiet atmosphere that ensures restful nights. Comfortable beds and ample shower space add to the appeal, although minor critiques about front desk service do exist, these are rare exceptions.
The hotel's commitment to cleanliness is consistently noted, with guests appreciating the sparkling condition of the facility and rooms. This attention to hygiene, coupled with excellent service, creates a welcoming environment, with only isolated remarks on specific cleanliness issues.
Staff at the hotel receive high praise for their friendly and helpful service, significantly enhancing the overall guest experience. While there are occasional mentions of less favorable interactions, the general consensus highlights the staff's dedication to providing great service, making it a commendable part of the guest experience given the hotel’s price range. Overall, Best Western Plus South Holland Chicago Southland offers a satisfying stay through its location, amenities, and service quality.
The breakfast service is a notable highlight, offering a variety of fresh and satisfying options, including scrambled eggs, spiced potatoes, bacon, pancakes, and a waffle maker. Visitors find it to be better than breakfasts offered at similar accommodations, providing good value despite occasional critiques about meat options.
Rooms are often praised for being clean, spacious, and well-appointed, with modern decor and a quiet atmosphere that ensures restful nights. Comfortable beds and ample shower space add to the appeal, although minor critiques about front desk service do exist, these are rare exceptions.
The hotel's commitment to cleanliness is consistently noted, with guests appreciating the sparkling condition of the facility and rooms. This attention to hygiene, coupled with excellent service, creates a welcoming environment, with only isolated remarks on specific cleanliness issues.
Staff at the hotel receive high praise for their friendly and helpful service, significantly enhancing the overall guest experience. While there are occasional mentions of less favorable interactions, the general consensus highlights the staff's dedication to providing great service, making it a commendable part of the guest experience given the hotel’s price range. Overall, Best Western Plus South Holland Chicago Southland offers a satisfying stay through its location, amenities, and service quality.
Categories
Business
Parking
EV charging stations
Accessible
From $90
$
+8
Info
Categories
Business
Family
Dog Friendly
$
+5
Info
Categories
Business
Free Wi-Fi
Parking
$
+6
Info
Summary of reviews
Summarized by AI
Kings Inn By OYO Calumet Park I-57 is well-regarded for its strategic location, conveniently situated near the expressway, which provides easy access for travelers in the area. The hotel is within walking distance of various dining options and shopping outlets, adding to its appeal for both short and longer-term stays. Despite some feedback about the property’s maintenance, the hotel benefits from a courteous staff and attentive security, fostering a reassuring environment.
The rooms at Kings Inn are described as spacious and generally clean, offering basic amenities. While some guests highlighted the inclusion of desirable features like a jacuzzi, the absence of conveniences such as refrigerators and microwaves was noted. Although some concerns about room maintenance and a few unsettling instances were reported, many visitors were satisfied with the room quality and cleanliness, appreciating the comfort provided by clean linen and beds.
Cleanliness feedback presents a mixed picture; while certain guests praised the well-maintained rooms and clean towels, others pointed out issues with hygiene in specific areas of the hotel. Despite these mixed reviews, several guests enjoyed a comfortable stay, finding their rooms tidy and suitable for their needs.
The hotel's staff receives commendations for their friendliness and helpfulness, particularly those at the front desk. Many guests appreciated the attentive service and noted that courteous interactions significantly enhanced their stay. Although some concerns were raised about communication and attentiveness, the positive attitude of the staff contributed to a generally enjoyable experience for guests at Kings Inn By OYO Calumet Park I-57.
The rooms at Kings Inn are described as spacious and generally clean, offering basic amenities. While some guests highlighted the inclusion of desirable features like a jacuzzi, the absence of conveniences such as refrigerators and microwaves was noted. Although some concerns about room maintenance and a few unsettling instances were reported, many visitors were satisfied with the room quality and cleanliness, appreciating the comfort provided by clean linen and beds.
Cleanliness feedback presents a mixed picture; while certain guests praised the well-maintained rooms and clean towels, others pointed out issues with hygiene in specific areas of the hotel. Despite these mixed reviews, several guests enjoyed a comfortable stay, finding their rooms tidy and suitable for their needs.
The hotel's staff receives commendations for their friendliness and helpfulness, particularly those at the front desk. Many guests appreciated the attentive service and noted that courteous interactions significantly enhanced their stay. Although some concerns were raised about communication and attentiveness, the positive attitude of the staff contributed to a generally enjoyable experience for guests at Kings Inn By OYO Calumet Park I-57.
Categories
Business
Cheap
Honeymoon
$
+6
Info
Categories
Business
Honeymoon
Free Wi-Fi
$
+7
Info
Summary of reviews
Summarized by AI
Baymont by Wyndham Chicago/Alsip is widely praised for its strategic and convenient location, making it an appealing choice for both leisure and business travelers. Located centrally between Chicago's city center and the suburbs, the hotel provides easy access to essential services and major highways, facilitating effortless exploration of the wider area. Despite its connectivity, the hotel maintains a quiet atmosphere, ensuring a peaceful stay. Proximity to local amenities, Palos Hospital, and Midway Airport adds to its appeal, with guests finding comfort and safety in the surrounding neighborhood.
Guests have mixed but generally positive opinions about the breakfast, noting a decent variety with highlights such as a make-your-own waffle station. While the breakfast offerings are viewed as basic, they are considered satisfactory for a quick, budget-friendly option. The breakfast experience is complemented by clean and comfortable rooms and attentive staff.
Room reviews consistently emphasize cleanliness and comfort. Guests often highlight the spacious and well-appointed rooms, equipped with amenities like a fridge, microwave, and TV. While occasional maintenance issues are noted, the overall cleanliness and comfort significantly outweigh minor drawbacks. A quiet atmosphere and daily cleaning reinforce a restful environment, positioning the hotel as a reliable choice for travelers.
Cleanliness is a standout attribute at Baymont by Wyndham Chicago/Alsip, with guests frequently commending the immaculate condition of both rooms and common areas. The hotel's well-maintained property and friendly, accommodating staff contribute to a positive atmosphere, enhancing guest satisfaction. Cleanliness extends to the outdoor areas, completing the hotel's commitment to providing a hygienic and pleasant environment.
The staff at Baymont by Wyndham Chicago/Alsip are consistently praised for their friendliness and professionalism. Guests appreciate the accommodating and helpful demeanor of the team, which enhances their overall experience. The welcoming staff ensures that guests feel valued and attended to, creating an inviting atmosphere.
Comfortable beds are frequently highlighted, with many guests noting the plush and cozy nature of the bedding. King-size beds offer ample space, and the comfort of the pillows further complements the restful sleep experience. While there is some room for improvement, the overall consensus is that the beds provide a sanctuary of comfort for guests.
Overall, Baymont by Wyndham Chicago/Alsip delivers a satisfactory experience through its strategic location, cleanliness, and attentive service, making it a favored choice for visitors seeking a convenient and comfortable stay.
Guests have mixed but generally positive opinions about the breakfast, noting a decent variety with highlights such as a make-your-own waffle station. While the breakfast offerings are viewed as basic, they are considered satisfactory for a quick, budget-friendly option. The breakfast experience is complemented by clean and comfortable rooms and attentive staff.
Room reviews consistently emphasize cleanliness and comfort. Guests often highlight the spacious and well-appointed rooms, equipped with amenities like a fridge, microwave, and TV. While occasional maintenance issues are noted, the overall cleanliness and comfort significantly outweigh minor drawbacks. A quiet atmosphere and daily cleaning reinforce a restful environment, positioning the hotel as a reliable choice for travelers.
Cleanliness is a standout attribute at Baymont by Wyndham Chicago/Alsip, with guests frequently commending the immaculate condition of both rooms and common areas. The hotel's well-maintained property and friendly, accommodating staff contribute to a positive atmosphere, enhancing guest satisfaction. Cleanliness extends to the outdoor areas, completing the hotel's commitment to providing a hygienic and pleasant environment.
The staff at Baymont by Wyndham Chicago/Alsip are consistently praised for their friendliness and professionalism. Guests appreciate the accommodating and helpful demeanor of the team, which enhances their overall experience. The welcoming staff ensures that guests feel valued and attended to, creating an inviting atmosphere.
Comfortable beds are frequently highlighted, with many guests noting the plush and cozy nature of the bedding. King-size beds offer ample space, and the comfort of the pillows further complements the restful sleep experience. While there is some room for improvement, the overall consensus is that the beds provide a sanctuary of comfort for guests.
Overall, Baymont by Wyndham Chicago/Alsip delivers a satisfactory experience through its strategic location, cleanliness, and attentive service, making it a favored choice for visitors seeking a convenient and comfortable stay.
Categories
Business
Cheap
Rooms with Jacuzzi / Hot-Tub
$
+8
Info
Summary of reviews
Summarized by AI
The DoubleTree by Hilton Chicago/Alsip is a favored choice for travelers seeking comfort and convenience. Situated on the south side of Chicago, its location offers easy access to major highways, nearby shopping centers, and restaurants, making it an ideal hub for guests attending events or exploring the southern suburbs. The hotel's peaceful neighborhood enhances the experience, ensuring a relaxed atmosphere that many appreciate.
Guests consistently praise the breakfast offerings at DoubleTree by Hilton Chicago/Alsip. The quality and variety of choices, ranging from French toast and bacon to fresh fruit, cater to diverse tastes, providing a satisfying start to the day. The cozy restaurant ambiance and friendly staff further enhance the dining experience.
The hotel rooms receive commendations for their cleanliness, comfort, and modern amenities. Visitors value the spaciousness and updated decor, which cater well to both families and business travelers. Guests appreciate the hospitality touches, like warm cookies at check-in, and the quiet environment conducive to relaxation and work.
The cleanliness of the hotel is often highlighted, with guests noting the attention to detail in maintaining tidy rooms and common areas. The modern, well-furnished facilities, coupled with friendly customer service, contribute to a comfortable and secure stay.
The staff at DoubleTree by Hilton Chicago/Alsip stands out for their exceptional service and welcoming demeanor. From efficient check-ins to attentive customer service throughout the stay, the staff's politeness and professionalism ensure a stress-free experience. Special mentions of individuals, like front desk clerks and bartenders, illustrate the team's dedication to quality service.
The hotel's pool facilities are a delightful highlight, offering a clean and inviting space for relaxation and recreation. Guests enjoy the pool's warmth, size, and attentive staff, adding a refreshing aspect to their stay.
While the beds at the hotel receive mixed reviews, with some guests finding them cozy and others noting size issues, the overall comfort and cleanliness of the rooms leave a positive impression. Ultimately, the DoubleTree by Hilton Chicago/Alsip provides a reliable, hospitable option for travelers, with notable strengths in service, location, and amenities.
Guests consistently praise the breakfast offerings at DoubleTree by Hilton Chicago/Alsip. The quality and variety of choices, ranging from French toast and bacon to fresh fruit, cater to diverse tastes, providing a satisfying start to the day. The cozy restaurant ambiance and friendly staff further enhance the dining experience.
The hotel rooms receive commendations for their cleanliness, comfort, and modern amenities. Visitors value the spaciousness and updated decor, which cater well to both families and business travelers. Guests appreciate the hospitality touches, like warm cookies at check-in, and the quiet environment conducive to relaxation and work.
The cleanliness of the hotel is often highlighted, with guests noting the attention to detail in maintaining tidy rooms and common areas. The modern, well-furnished facilities, coupled with friendly customer service, contribute to a comfortable and secure stay.
The staff at DoubleTree by Hilton Chicago/Alsip stands out for their exceptional service and welcoming demeanor. From efficient check-ins to attentive customer service throughout the stay, the staff's politeness and professionalism ensure a stress-free experience. Special mentions of individuals, like front desk clerks and bartenders, illustrate the team's dedication to quality service.
The hotel's pool facilities are a delightful highlight, offering a clean and inviting space for relaxation and recreation. Guests enjoy the pool's warmth, size, and attentive staff, adding a refreshing aspect to their stay.
While the beds at the hotel receive mixed reviews, with some guests finding them cozy and others noting size issues, the overall comfort and cleanliness of the rooms leave a positive impression. Ultimately, the DoubleTree by Hilton Chicago/Alsip provides a reliable, hospitable option for travelers, with notable strengths in service, location, and amenities.
Categories
Business
Pool
Indoor Pool
Sustainability Journey
EVEN Hotel Chicago - Tinley Park - Convention Center by IHG6.0 mi from Markham
Hotel in Tinley Park IL
8.5
Very Good$
+6
Business
AI-generatedThis hotel is connected to the Tinley Park Convention Center, making it ideal for business travelers attending events. It also offers a fitness center and other amenities suitable for work and relaxation.
$
+9
Info
Summary of reviews
Summarized by AI
La Quinta by Wyndham Chicago Tinley Park is ideally located, attracting a variety of travelers due to its proximity to the Credit 1 Amphitheater, the Tinley Park Convention Center and easy access to the expressway. Guests appreciate the surrounding area for its abundance of restaurants, stores and shopping opportunities. The hotel's strategic location provides a convenient and safe retreat outside of bustling Chicago, coupled with fair pricing and friendly, professional staff.
The breakfast experience varies among guests. While some describe it as good, quite good or even amazing, others find it lacking in variety and quality, particularly missing items like juice or hot food options.
Room reviews are mixed with many guests commending the comfortable beds and cool room temperatures. However, cleanliness and maintenance issues such as dirty sheets, unclean showers, unpleasant odors and outdated furniture are notable concerns. Despite these issues, the staff receives high praise for their friendliness and helpfulness with particular mentions of exceptional service from specific employees.
Cleanliness and maintenance of the hotel present significant problems as guests frequently report dirty floors, stained bedding, unclean bathrooms and unpleasant smells in the hallways. The prevalent issues, along with reports of broken items and malfunctioning facilities, detract from the overall experience. Additional setbacks include the closure of the pool and hot tub, often without prior notification.
Overall, while La Quinta by Wyndham Chicago Tinley Park excels in location and staff friendliness, it falls short in consistent cleanliness, maintenance and breakfast offerings, resulting in a mixed overall satisfaction among guests.
The breakfast experience varies among guests. While some describe it as good, quite good or even amazing, others find it lacking in variety and quality, particularly missing items like juice or hot food options.
Room reviews are mixed with many guests commending the comfortable beds and cool room temperatures. However, cleanliness and maintenance issues such as dirty sheets, unclean showers, unpleasant odors and outdated furniture are notable concerns. Despite these issues, the staff receives high praise for their friendliness and helpfulness with particular mentions of exceptional service from specific employees.
Cleanliness and maintenance of the hotel present significant problems as guests frequently report dirty floors, stained bedding, unclean bathrooms and unpleasant smells in the hallways. The prevalent issues, along with reports of broken items and malfunctioning facilities, detract from the overall experience. Additional setbacks include the closure of the pool and hot tub, often without prior notification.
Overall, while La Quinta by Wyndham Chicago Tinley Park excels in location and staff friendliness, it falls short in consistent cleanliness, maintenance and breakfast offerings, resulting in a mixed overall satisfaction among guests.
Categories
Business
Dog Friendly
Pool
Indoor Pool
$
+8
Info
Categories
Business
Accessible
3 Star
From $166
$
+8
Info
Categories
Business
Accessible
Sustainability Journey
$
+8
Info
Summary of reviews
Summarized by AI
Wingate by Wyndham Tinley Park is highly recommended by guests for its strategic location, providing easy access to major highways, dining options, and shopping centers, making it a convenient choice for travelers. The hotel's close proximity to venues like the Hollywood Casino Amphitheater adds to its appeal. Guests consistently praise the clean and modern rooms, which are equipped with amenities such as comfortable beds, microwaves, and fridges, enhancing their overall stay.
The complimentary breakfast is another highlight, offering a varied and delicious selection that includes hot options like bacon and scrambled eggs, appreciated for both its quality and convenience. Although some guests suggest adding more healthy options, the attentive staff ensure a pleasant dining experience. The hotel's staff receive excellent reviews for their friendliness and professionalism, going above and beyond to make guests feel welcome and valued. Individuals like Jovan and Maria at the front desk are particularly noted for their helpfulness, contributing to the inviting atmosphere.
The cleanliness of the property, recently renovated with a calming décor, contributes to a serene ambiance, with well-maintained facilities such as the pool and hot tub adding to guest satisfaction. The availability of adult-only pool hours is appreciated, despite occasional crowding. The ample and well-lit parking facilities further ease the guest experience.
Families find the hotel particularly accommodating, enjoying the family-friendly environment and pool activities. The exceptional comfort of the beds is frequently highlighted, ensuring restful sleep. Overall, Wingate by Wyndham Tinley Park offers a clean, quiet, and welcoming stay with superb amenities, making it a preferred choice for visitors to the area.
The complimentary breakfast is another highlight, offering a varied and delicious selection that includes hot options like bacon and scrambled eggs, appreciated for both its quality and convenience. Although some guests suggest adding more healthy options, the attentive staff ensure a pleasant dining experience. The hotel's staff receive excellent reviews for their friendliness and professionalism, going above and beyond to make guests feel welcome and valued. Individuals like Jovan and Maria at the front desk are particularly noted for their helpfulness, contributing to the inviting atmosphere.
The cleanliness of the property, recently renovated with a calming décor, contributes to a serene ambiance, with well-maintained facilities such as the pool and hot tub adding to guest satisfaction. The availability of adult-only pool hours is appreciated, despite occasional crowding. The ample and well-lit parking facilities further ease the guest experience.
Families find the hotel particularly accommodating, enjoying the family-friendly environment and pool activities. The exceptional comfort of the beds is frequently highlighted, ensuring restful sleep. Overall, Wingate by Wyndham Tinley Park offers a clean, quiet, and welcoming stay with superb amenities, making it a preferred choice for visitors to the area.
Categories
Business
Family
Pool
Heated Pool
Indoor Pool
$
+5
Info
Categories
Business
3 Star
Honeymoon
$
+7
Info
Summary of reviews
Summarized by AI
The Baymont by Wyndham Chicago/Calumet City enjoys a favorable location praised for its convenient access to highways, proximity to downtown Chicago and nearby stores and restaurants. This practical, centrally located setting has consistently garnered positive feedback.
The hotel offers rooms that are typically clean, comfortable and spacious with many guests noting the cleanliness of both the rooms and beds. The modernity of the accommodations and the convenience of nearby dining options enhance the guest experience. However, some visitors mentioned the beds being full-sized rather than queen-sized, which may be a consideration for future guests.
Cleanliness overall receives mixed feedback, though many guests are satisfied, particularly emphasizing the quiet, safe and comfortable environment. Several guests found the hotel clean upon arrival and highlighted it as offering good value for money, despite occasional incidents indicating areas needing improvement.
The staff is generally viewed positively with descriptors such as nice, kind, friendly and professional frequently mentioned. However, some inconsistencies in customer service were reported with a few guests feeling the staff was rude or unhelpful.
Overall, Baymont by Wyndham Chicago/Calumet City provides a practical and comfortable stay, valued for its location, cleanliness and generally positive staff interactions, though there are areas in need of attention to fully align with guest expectations.
The hotel offers rooms that are typically clean, comfortable and spacious with many guests noting the cleanliness of both the rooms and beds. The modernity of the accommodations and the convenience of nearby dining options enhance the guest experience. However, some visitors mentioned the beds being full-sized rather than queen-sized, which may be a consideration for future guests.
Cleanliness overall receives mixed feedback, though many guests are satisfied, particularly emphasizing the quiet, safe and comfortable environment. Several guests found the hotel clean upon arrival and highlighted it as offering good value for money, despite occasional incidents indicating areas needing improvement.
The staff is generally viewed positively with descriptors such as nice, kind, friendly and professional frequently mentioned. However, some inconsistencies in customer service were reported with a few guests feeling the staff was rude or unhelpful.
Overall, Baymont by Wyndham Chicago/Calumet City provides a practical and comfortable stay, valued for its location, cleanliness and generally positive staff interactions, though there are areas in need of attention to fully align with guest expectations.
Categories
Business
Honeymoon
Family
From $160
$
+12
Info
Categories
Business
Golf
Sustainability Journey
$
+5
Info
Summary of reviews
Summarized by AI
Nestled conveniently near Interstate 57, the Quality Inn & Suites Matteson enjoys praise for its prime location, providing easy access to highways and drawing visitors with its proximity to various dining and shopping options, as well as prominent concert venues. Guests frequently appreciate its accessibility and the quiet atmosphere, despite being close to major roadways and the hotel's pet-friendly policy enhances its appeal to many travelers.
Breakfast at the hotel receives mixed reviews. On the positive side, guests note the freshness, cleanliness and complimentary nature of the offerings. Many find the breakfast plentiful and the dining area well-maintained. However, others feel that the selection is limited, lacking variety and hot options and express concerns about inconsistent service and restocking.
The condition of the rooms has garnered varied reactions. Positive reviews commend the spaciousness, comfort and cleanliness of the rooms and beds. Yet, issues such as outdated decor, noticeable cigarette odors and instances of uncleanliness, particularly in bathrooms, detract from the overall experience for some guests. The general consensus indicates a need for improvement in room maintenance and housekeeping services.
Cleanliness is an area where the hotel falls short for numerous guests. Reports of dirty carpets, unpleasant odors and unclean linens and bathrooms are common, although there are some mentions of clean and pleasant stays. The overwhelming sentiment suggests a significant need for enhanced cleaning standards and upkeep throughout the property.
Experiences with the staff are mixed with many guests praising the friendliness and helpfulness of certain staff members, notably Ms. Kim at the front desk, who is frequently highlighted for her exceptional service. However, there are also numerous complaints about unprofessional and unfriendly behavior from some staff, as well as slow check-in processes and concerns about adequate training.
The beds at the hotel also receive mixed feedback. While many guests find them comfortable and praise the good quality pillows, others report issues with cleanliness, such as stains and smells and discomfort from the hardness or lumpiness of the mattresses. When the beds are in good condition, they contribute positively to the guests' overall comfort.
Overall, the Quality Inn & Suites Matteson near I-57 has several commendable aspects, including its location and some positive staff interactions, but it faces significant challenges in terms of cleanliness, breakfast variety and maintaining room standards.
Breakfast at the hotel receives mixed reviews. On the positive side, guests note the freshness, cleanliness and complimentary nature of the offerings. Many find the breakfast plentiful and the dining area well-maintained. However, others feel that the selection is limited, lacking variety and hot options and express concerns about inconsistent service and restocking.
The condition of the rooms has garnered varied reactions. Positive reviews commend the spaciousness, comfort and cleanliness of the rooms and beds. Yet, issues such as outdated decor, noticeable cigarette odors and instances of uncleanliness, particularly in bathrooms, detract from the overall experience for some guests. The general consensus indicates a need for improvement in room maintenance and housekeeping services.
Cleanliness is an area where the hotel falls short for numerous guests. Reports of dirty carpets, unpleasant odors and unclean linens and bathrooms are common, although there are some mentions of clean and pleasant stays. The overwhelming sentiment suggests a significant need for enhanced cleaning standards and upkeep throughout the property.
Experiences with the staff are mixed with many guests praising the friendliness and helpfulness of certain staff members, notably Ms. Kim at the front desk, who is frequently highlighted for her exceptional service. However, there are also numerous complaints about unprofessional and unfriendly behavior from some staff, as well as slow check-in processes and concerns about adequate training.
The beds at the hotel also receive mixed feedback. While many guests find them comfortable and praise the good quality pillows, others report issues with cleanliness, such as stains and smells and discomfort from the hardness or lumpiness of the mattresses. When the beds are in good condition, they contribute positively to the guests' overall comfort.
Overall, the Quality Inn & Suites Matteson near I-57 has several commendable aspects, including its location and some positive staff interactions, but it faces significant challenges in terms of cleanliness, breakfast variety and maintaining room standards.
Categories
Business
Free Wi-Fi
Parking
Categories
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