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Summary of reviewsWingate by Wyndham Matthews - Charlotte is highly praised for its prime location that offers both convenience and tranquility. Nestled away from the bustling city life, it provides a peaceful retreat while remaining easily accessible to major highways, shops, restaurants, and local attractions, including sports complexes and Charlotte city. This discreet yet accessible location perfectly complements the hotel's serene atmosphere, attracting guests who appreciate the close proximity to essential amenities and events.
The breakfast experience is a standout feature of the hotel, consistently exceeding guests' expectations with a varied and delightful spread. The outstanding service from the kitchen staff enhances the ultraclean dining environment, offering a magnificent hot bar, make-your-own waffles, fresh fruit, and other continental options. Guests enjoy a delightful start to the day despite occasional minor inconveniences.
Rooms at Wingate are frequently commended for their cleanliness, comfort, and modern appeal. Described as spacious with comfortable beds and user-friendly layouts, they meet guests' basic expectations for convenience. The recent renovations add to the hotel's neat appearance, with housekeeping receiving high praise for maintaining spotless rooms and common areas. The hotel provides a value proposition with its competitive rates and additional conveniences such as guest laundry facilities.
The hotel's staff is often highlighted for their exceptional service, with many guests appreciating their friendliness, professionalism, and willingness to accommodate special requests. The warm and welcoming demeanor of the reception and front desk staff contributes positively to the hotel's reputation for quality service.
The indoor pool, though receiving mixed feedback, is appreciated for being well-kept and clean, providing a convenient and enjoyable feature, particularly for families with children. Despite occasional maintenance issues and size limitations, it remains a highlight for many visitors.
Overall, Wingate by Wyndham Matthews - Charlotte is favored for delivering a clean, comfortable, and family-friendly experience with a serene atmosphere and outstanding service, making it a top choice for travelers seeking both relaxation and easy access to the city's vibrant offerings. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
One-Bedroom King Suite, Non-SmokingThe suite offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. The suite features a seating area, a sofa, a carpeted floor, heating and a flat-screen TV with cable channels.
King Room with Mobility Access and Bathtub with Grab Bars, Non-SmokingThe triple room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer. This triple room features a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
King Room with Roll-in Shower - Mobility Access/Non-SmokingThis air-conditioned triple room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
King Room - Non-SmokingThe triple room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. This triple room has a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 1 bed.
King Suite - Non-SmokingThe suite offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer.
One-Bedroom Suite with Two Queen Beds, Non-SmokingThe suite offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. The suite provides a seating area, a sofa, a carpeted floor, heating, as well as a flat-screen TV with cable channels.
Queen Room with Two Queen Beds - Non-SmokingThe quadruple room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer. This quadruple room features a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 2 beds.
Queen Room with Two Queen Beds and Bath Tub - Mobility Accessible/Non-SmokingThe quadruple room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a hairdryer. This quadruple room features heating and a TV. The unit offers 2 beds.
Guest Reviews
7.6
Good
Location
Wingate by Wyndham Matthews - Charlotte is situated in a prime location that guests appreciate for its convenience and tranquility. Nestled away from the hustle and bustle, the hotel offers a peaceful retreat while being easily accessible from major highways, making it a perfect choice for travelers seeking a serene environment with good connectivity. The area is dotted with numerous restaurants and shops, and guests comment on its proximity to local attractions like sports complexes and the city of Charlotte, as well as being a short drive from essential amenities such as Walmart.
Despite being off the main highway, the hotel's secluded setting enhances its quiet atmosphere without compromising on access to necessary destinations. This discreet location proves ideal for visitors attending events nearby, or those needing to be close to relatives and jobs in the region. The surrounding area is well-maintained and contributes to the overall pleasant experience, complimented by clean and comfortable accommodations paired with friendly service. Breakfast is included, with a satisfactory range of options, though there could be more variety for vegan guests.
Overall, Wingate by Wyndham Matthews - Charlotte offers a serene hideaway that is still convenient to the city's vibrant offerings, making it an attractive option for various types of guests looking for both quiet and access during their stay.
Breakfast
At Wingate by Wyndham Matthews - Charlotte, the breakfast experience is a highlight that many guests appreciate. Consistently described as tasty and hot, the breakfast offerings exceed expectations. Guests find a wide variety of options each morning, from a magnificent hot bar featuring eggs, potatoes, bacon, and sausage, to delightful make-your-own fresh waffles. The presence of fresh fruit, cereal, and other continental choices adds to the impressive spread. Many guests note the outstanding service from the kitchen staff, who work diligently to keep the dining area ultraclean and well-stocked. Even during busy mornings, the breakfast room maintains a clean and tidy atmosphere. Although there were occasional minor issues, such as milk running out, the overall breakfast experience is praised for its fresh and varied options, making it a delightful start to the day for travelers.
Rooms
Wingate by Wyndham Matthews - Charlotte offers a solid choice for accommodation with its consistently praised clean and comfortable rooms. Guests often highlight the modern and aesthetically pleasing room style. The rooms are described as spacious, with comfortable beds and a layout that enhances ease of use. While some updates appear fresh and newly remodeled, the decor overall remains simple yet clean, meeting basic expectations for convenience and comfort. Many visitors appreciate the spotless nature of both the rooms and bathrooms, and some mention thoughtful additions like anti-fog mirrors.
Cleanliness is a recurring theme in guest feedback, complemented by the friendly and accommodating staff. Despite minor criticisms about maintenance and the lack of hanging space in rooms, the facilities generally meet guests' needs. The hotel’s value proposition is underscored by its competitive rates, aligning with the quality and services provided. Guests also find the location convenient, adding to a satisfactory lodging experience with additional bonuses like guest laundry facilities. Despite occasional issues such as uncomfortable pull-out sofas and privacy concerns, the general consensus leans towards a positive, clean, and comfortable stay.
Beds
Wingate by Wyndham Matthews - Charlotte receives positive feedback for its beds, with many guests highlighting their comfort and cleanliness. Several reviewers describe the beds as very comfortable, with some stating they rank among the most comfortable they've ever slept in. The beds are often accompanied by clean surroundings, adding to the overall pleasant stay. Guests appreciate easy check-in and check-out processes, further enhancing their comfort experience. While most comments focus on the cozy beds, a few guests note issues such as noisy beds and uncomfortable pull-out sofas. However, these concerns are overshadowed by the prevailing satisfaction with the main beds, which are consistently praised for providing a restful night's sleep. Overall, the beds at Wingate by Wyndham Matthews - Charlotte contribute significantly to guest satisfaction.
Cleanliness
Wingate by Wyndham Matthews - Charlotte presents an inviting experience for those prioritizing cleanliness during their stay. Many guests noted the standard of cleanliness throughout the hotel, with rooms described as clean, tidy, and well-appointed. The hotel recently underwent renovations, which have enhanced its modern appeal, contributing to its neat appearance. Housekeeping services are consistently praised for their diligence, with clean towels and linens being a common highlight. In addition to maintaining clean rooms, the entire facility, including common areas like the lounge and pool, received favorable mentions for their upkeep. The property is generally seen as comfortable, safe, and serene, benefiting from its convenient yet quiet location. Guests also commend the friendly and attentive staff, contributing positively to the overall feel and atmosphere. While some reviews indicate ongoing updates with visible construction efforts, most visitors appeared satisfied, noting that cleanliness remains a key strength of this establishment. For travelers seeking a clean and freshly renovated hotel with personable service, this Wingate by Wyndham location seems to offer a promising option.
Staff
Visitors to Wingate by Wyndham Matthews - Charlotte frequently commend the hotel's staff for their exceptional service. The team consistently impresses guests with their friendliness, professionalism, and willingness to go above and beyond to ensure a smooth and comfortable stay. Specific mentions highlight individual staff members like Nicole and Claudia, who stand out for their helpfulness and professionalism. The reception and front desk staff are frequently noted for their warm and welcoming demeanor, making guests feel at home from the moment they arrive. Despite occasional comments about disinterest from some staff members, the overwhelming sentiment is positive, with many guests appreciating the accommodating nature of the team, especially regarding early arrivals and special requests. The hotel atmosphere is enhanced by the engaging and courteous interactions with the staff, adding a personal touch to the guest experience. Overall, the attentive and friendly staff considerably contributes to the hotel's reputation for quality service, leaving a lasting impression on visitors.
Pool
The indoor pool at Wingate by Wyndham Matthews - Charlotte receives mixed feedback from guests, yet manages to delight many visitors, especially children. Guests appreciate the pool for being well-kept and clean, often mentioning that it is perfect for a family swim. The indoor pool is considered a convenient bonus, making it a strong feature of the hotel. However, some guests have observed that the pool can feel cold despite being advertised as heated, and occasionally, maintenance issues arise. The size of the pool may not meet some guests' expectations, especially during busy times when it can become crowded. Nonetheless, the hotel offers accommodating pool hours, enhancing the overall experience for guests who find the pool a highlight of their stay.
Family
Families visiting the Wingate by Wyndham Matthews - Charlotte will find it a convenient and accommodating spot, especially when traveling for sporting events like basketball or soccer tournaments. The hotel receives praise for its family-friendly environment and wonderful staff, making it an excellent choice for those traveling with children. With a suite layout that suits families well, guests can enjoy a comfortable stay, finding enough space for everyone to rest. The pool is a hit with children, providing a great place for them to play and unwind. While many guests are traveling for sporting events or family visits, the hotel also offers a relaxing stopover for those journeying with kids.
Yes, Wingate by Wyndham Matthews - Charlotte has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Wingate by Wyndham Matthews - Charlotte.
No, Wingate by Wyndham Matthews - Charlotte doesn't allow dogs.
Yes, parking facilities are available at Wingate by Wyndham Matthews - Charlotte.
Yes, Wingate by Wyndham Matthews - Charlotte has a gym.