7,258,491 hotelsin 60 categories
4-Star Hotels in Matthews
62 HOTELS IN AND AROUND MATTHEWSRanking can be influenced by the commissions we receive.
$
+8
Info
Summary of reviews
Quality Inn & Suites Matthews - Charlotte is praised for its advantageous location, offering easy access to highways and nearby attractions while maintaining a tranquil environment. Its proximity to downtown Charlotte and various venues makes it suitable for both leisure and business travelers, especially those attending local events. Guests appreciate the convenient access to shopping centers, restaurants, and essential amenities despite some finding it remote for taxi reliance.
The complimentary breakfast is generally well-received, with guests enjoying the variety of hot and cold options, which exceed typical hotel expectations. While there are occasional criticisms like cold or stale items, the overall breakfast experience is enhanced by attentive staff who ensure a clean dining area.
Room cleanliness is a standout feature, with guests appreciating the spacious and comfortable accommodations equipped with useful amenities such as a fridge and microwave. Although some furniture is noted as outdated and rare cleanliness issues are reported, the majority of feedback highlights the dedication to maintaining neat, fresh-smelling rooms.
The hotel's staff is consistently lauded for their friendliness and outstanding service, significantly enhancing the guest experience. Their helpful and accommodating nature, coupled with genuine smiles, leaves a positive impression, making guests feel welcomed and valued.
While the comfort of the beds receives mixed reviews—with many finding them cozy and restful—there are mentions of discomfort from certain beds. Despite this, the overall value for the price is acknowledged by guests, who often express intentions to return.
Quality Inn & Suites Matthews - Charlotte effectively delivers a consistent 3-star experience that meets the expectations for a budget-friendly roadside inn. The combination of a convenient location, satisfactory breakfast, clean rooms, and superb staff support a broadly positive stay that fulfills the needs of travelers seeking practical and affordable accommodation.
The complimentary breakfast is generally well-received, with guests enjoying the variety of hot and cold options, which exceed typical hotel expectations. While there are occasional criticisms like cold or stale items, the overall breakfast experience is enhanced by attentive staff who ensure a clean dining area.
Room cleanliness is a standout feature, with guests appreciating the spacious and comfortable accommodations equipped with useful amenities such as a fridge and microwave. Although some furniture is noted as outdated and rare cleanliness issues are reported, the majority of feedback highlights the dedication to maintaining neat, fresh-smelling rooms.
The hotel's staff is consistently lauded for their friendliness and outstanding service, significantly enhancing the guest experience. Their helpful and accommodating nature, coupled with genuine smiles, leaves a positive impression, making guests feel welcomed and valued.
While the comfort of the beds receives mixed reviews—with many finding them cozy and restful—there are mentions of discomfort from certain beds. Despite this, the overall value for the price is acknowledged by guests, who often express intentions to return.
Quality Inn & Suites Matthews - Charlotte effectively delivers a consistent 3-star experience that meets the expectations for a budget-friendly roadside inn. The combination of a convenient location, satisfactory breakfast, clean rooms, and superb staff support a broadly positive stay that fulfills the needs of travelers seeking practical and affordable accommodation.
Categories
4 Star
Parking
Honeymoon
$
+6
Info
Summary of reviews
Comfort Inn Matthews / Charlotte is highly regarded for its convenient and accessible location, nestled in a vibrant area close to numerous dining and shopping options. Guests appreciate its proximity to major highways and downtown Charlotte, as well as the ease of walking to nearby restaurants and stores. The hotel is situated in a safe and quiet area, providing a peaceful retreat with the added benefit of free parking. The excellent location, combined with friendly staff and clean accommodations, makes it a prime choice for both comfort and accessibility.
The breakfast experience is a standout feature, offering a range of hot options, including a make-your-own waffle station, which guests find satisfying and delightful. While not gourmet, it exceeds expectations for a hotel in its price range and is appreciated for its variety, including vegan offerings. The breakfast area is praised for its cleanliness and efficient service, with staff ensuring guests have what they need.
Rooms at Comfort Inn Matthews / Charlotte are consistently described as spacious, clean, and comfortable, often exceeding guest expectations. The cleanliness and organization of the rooms are frequently highlighted, and the comfortable beds contribute to a restful atmosphere. Some guests even receive complimentary upgrades, further enhancing their satisfaction. Despite occasional mentions of room odors or outdated facilities, the value for money is generally well-appreciated.
Cleanliness throughout the hotel is a priority, with numerous reviews highlighting well-maintained and tidy accommodations. The inclusion of fridges and microwaves in rooms adds convenience. The combination of cleanliness, comfortable beds, and a quiet environment contribute to restful nights for guests.
The hotel staff receive consistent praise for their friendliness, helpfulness, and accommodating nature. The front desk, housekeeping, and other team members leave a positive impression through their courteous and professional service. This level of hospitality extends throughout the hotel, contributing to a clean and comfortable environment.
The hotel's beds are noted for their comfort, providing a great night's sleep for many guests. While some mixed feedback on pillows and firmness exists, the overall sentiment remains positive regarding the sleeping arrangements.
Overall, Comfort Inn Matthews / Charlotte is a welcoming retreat offering excellent value for money. Its prime location, cleanliness, and friendly staff make it an ideal choice for budget-conscious travelers seeking quality accommodations. Despite being a three-star establishment, it consistently exceeds expectations with its quality service and facilities, making it a reliable choice for both business and leisure travelers.
The breakfast experience is a standout feature, offering a range of hot options, including a make-your-own waffle station, which guests find satisfying and delightful. While not gourmet, it exceeds expectations for a hotel in its price range and is appreciated for its variety, including vegan offerings. The breakfast area is praised for its cleanliness and efficient service, with staff ensuring guests have what they need.
Rooms at Comfort Inn Matthews / Charlotte are consistently described as spacious, clean, and comfortable, often exceeding guest expectations. The cleanliness and organization of the rooms are frequently highlighted, and the comfortable beds contribute to a restful atmosphere. Some guests even receive complimentary upgrades, further enhancing their satisfaction. Despite occasional mentions of room odors or outdated facilities, the value for money is generally well-appreciated.
Cleanliness throughout the hotel is a priority, with numerous reviews highlighting well-maintained and tidy accommodations. The inclusion of fridges and microwaves in rooms adds convenience. The combination of cleanliness, comfortable beds, and a quiet environment contribute to restful nights for guests.
The hotel staff receive consistent praise for their friendliness, helpfulness, and accommodating nature. The front desk, housekeeping, and other team members leave a positive impression through their courteous and professional service. This level of hospitality extends throughout the hotel, contributing to a clean and comfortable environment.
The hotel's beds are noted for their comfort, providing a great night's sleep for many guests. While some mixed feedback on pillows and firmness exists, the overall sentiment remains positive regarding the sleeping arrangements.
Overall, Comfort Inn Matthews / Charlotte is a welcoming retreat offering excellent value for money. Its prime location, cleanliness, and friendly staff make it an ideal choice for budget-conscious travelers seeking quality accommodations. Despite being a three-star establishment, it consistently exceeds expectations with its quality service and facilities, making it a reliable choice for both business and leisure travelers.
Categories
4 Star
Free Wi-Fi
Business
18 more hotels nearby!
$
+4
Info
Categories
4 Star
Small
Dog Friendly
From $183
$
+3
Info
Categories
4 Star
Small
Free Wi-Fi
$
+5
Info
Summary of reviews
Sleep Inn Matthews-Charlotte consistently receives positive reviews for its favorable location, which draws guests repeatedly due to its convenient proximity to various food outlets, shopping centers, gas stations and major stores. The hotel's ease of access to restaurants and services makes it an ideal choice for both leisure and business travelers. The onsite amenities, including ample parking, clean rooms, comfortable beds, friendly staff and pet-friendly policies, further enhance its appeal.
The breakfast at Sleep Inn Matthews-Charlotte garners mixed feedback. While some guests enjoy the hot food and variety of options, others find it mediocre and basic. Certain reviews mention the adequacy and satisfactory nature of the breakfast, although consistency and variety could be improved to better satisfy all guests.
Guest feedback on the rooms reveals a range of experiences. Many visitors appreciate the clean, comfortable rooms and the helpfulness of the front desk staff. However, several reviews highlight issues with cleanliness and maintenance, including unpleasant odors, roaches, mildew and broken fixtures. These concerns suggest a need for improved housekeeping and room updates to ensure a consistently positive experience.
The overall cleanliness of the hotel is similarly mixed. Daily housekeeping and clean lobby areas receive praise, while some guests point out significant lapses in cleanliness, such as dust, mold and dirty communal spaces. The hotel appears run-down to certain visitors, suggesting that attention to cleaning and maintenance could be bolstered.
The staff at Sleep Inn Matthews-Charlotte are widely recognized as a major asset with numerous guests commending their friendliness and helpfulness. Specific individuals, particularly the reception team and the breakfast attendant, are frequently praised for their exceptional service and welcoming attitudes, contributing significantly to positive guest experiences.
Guests often highlight the beds at the hotel as very comfortable and clean, frequently describing them as some of the best encountered during their vacations. While there are occasional complaints about the pillows and noise, the general sentiment remains positive with most guests finding the beds satisfactory for a restful night's sleep.
Overall, Sleep Inn Matthews-Charlotte offers a convenient location, friendly staff and comfortable beds, making it a solid choice for travelers despite some areas in need of improvement in terms of cleanliness and maintenance.
The breakfast at Sleep Inn Matthews-Charlotte garners mixed feedback. While some guests enjoy the hot food and variety of options, others find it mediocre and basic. Certain reviews mention the adequacy and satisfactory nature of the breakfast, although consistency and variety could be improved to better satisfy all guests.
Guest feedback on the rooms reveals a range of experiences. Many visitors appreciate the clean, comfortable rooms and the helpfulness of the front desk staff. However, several reviews highlight issues with cleanliness and maintenance, including unpleasant odors, roaches, mildew and broken fixtures. These concerns suggest a need for improved housekeeping and room updates to ensure a consistently positive experience.
The overall cleanliness of the hotel is similarly mixed. Daily housekeeping and clean lobby areas receive praise, while some guests point out significant lapses in cleanliness, such as dust, mold and dirty communal spaces. The hotel appears run-down to certain visitors, suggesting that attention to cleaning and maintenance could be bolstered.
The staff at Sleep Inn Matthews-Charlotte are widely recognized as a major asset with numerous guests commending their friendliness and helpfulness. Specific individuals, particularly the reception team and the breakfast attendant, are frequently praised for their exceptional service and welcoming attitudes, contributing significantly to positive guest experiences.
Guests often highlight the beds at the hotel as very comfortable and clean, frequently describing them as some of the best encountered during their vacations. While there are occasional complaints about the pillows and noise, the general sentiment remains positive with most guests finding the beds satisfactory for a restful night's sleep.
Overall, Sleep Inn Matthews-Charlotte offers a convenient location, friendly staff and comfortable beds, making it a solid choice for travelers despite some areas in need of improvement in terms of cleanliness and maintenance.
Categories
4 Star
Dog Friendly
Free Wi-Fi
$
+12
Info
Categories
4 Star
Golf
Sustainability Journey
$
+3
4 Star
This hotel boasts spotless, modern rooms and a friendly staff. It is centrally located in SouthPark and offers a beautiful and convenient experience.
Summary of reviews related to the '4 Star' category
Situated in an upscale and beautiful neighborhood, the Hyatt Centric Charlotte SouthPark is a modern and classy hotel that impresses with its cleanliness and contemporary design. Many guests highlight the hotel as one of the best options for its value, and its location is often praised as excellent. The level of service provided consistently meets the expectations of a four-star hotel, creating memorable stays for visitors. Guests also rave about the rooftop Japanese restaurant, Mizo, noting it as one of the key highlights of their experience. While opinions on the hotel's four-star rating vary, with some rating it even higher, the overall consensus is overwhelmingly positive, with many travelers expressing a strong desire to return. The Hyatt Centric Charlotte SouthPark impresses with its combination of comfort, service, and location, making it a recommended choice for anyone visiting the Charlotte area.
$
+5
4 Star
This hotel offers modern accommodations and a stylish atmosphere in the SouthPark area. It provides convenient access to shopping and dining.
$
+11
4 Star
This hotel is located in the upscale SouthPark area, offering convenient access to shopping and dining. It provides comfortable accommodations and excellent amenities for a pleasant stay.
$
+5
Info
Summary of reviews
Quality Inn & Suites Monroe is strategically located in the heart of Monroe, making it an ideal choice for both families and business travelers. Its prime location offers easy access to a variety of dining, shopping, and entertainment options, enhancing the overall convenience for guests. The proximity to Wingate University also makes it attractive for visitors with academic connections. The welcoming and knowledgeable staff further elevate the experience, complementing the favorable placement of the hotel as a central hub for exploring local amenities.
Guests frequently laud the breakfast offerings, citing the wide variety and quality of food available. With a comprehensive selection including eggs, sausages, waffles, and fresh fruits, the breakfast is often described as delicious and well worth the stay. The friendly breakfast staff contribute positively to the experience, particularly in their kindness towards children. Despite minor suggestions for improvement, breakfast is recognized as a great value and a pleasant start to the day.
The rooms at Quality Inn & Suites Monroe are noted for their spaciousness and cleanliness, providing a comfortable setting for a quick overnight stay. Effective housekeeping ensures rooms are well-maintained and stocked with essentials, while amenities such as coffee machines add convenience. Although the property's older style may appear dated to some, satisfaction remains high due to the cleanliness and comfort of the rooms. The staff is attentive to family needs, preparing rollaway beds in advance to accommodate group stays.
The hotel's commitment to cleanliness extends to both rooms and common areas, ensuring a hygienic environment throughout the property. The fresh-smelling bedding adds to the pleasant stay, affirmed by positive guest reviews. Any minor maintenance issues tend to be exceptions, with the majority of feedback appreciating the facility's cleanliness and affordability.
The friendly and helpful demeanor of the hotel staff frequently earns praise from guests. Exceptional service, particularly from the front desk team, enhances the overall experience, with staff members going out of their way to assist with any concerns. The attentive housekeeping staff also contribute positively to the welcoming atmosphere, although additional training in customer service is occasionally suggested.
Finally, the comfort of the beds stands out as a notable feature. Guests appreciate the balance of firmness and softness, leading to restful sleep, particularly with the king size options. Cleanliness and upkeep are emphasized, making the beds one of the hotel's noteworthy offerings in an older building. Overall, Quality Inn & Suites Monroe consistently delivers a satisfying experience for those seeking comfort, convenience, and a friendly atmosphere.
Guests frequently laud the breakfast offerings, citing the wide variety and quality of food available. With a comprehensive selection including eggs, sausages, waffles, and fresh fruits, the breakfast is often described as delicious and well worth the stay. The friendly breakfast staff contribute positively to the experience, particularly in their kindness towards children. Despite minor suggestions for improvement, breakfast is recognized as a great value and a pleasant start to the day.
The rooms at Quality Inn & Suites Monroe are noted for their spaciousness and cleanliness, providing a comfortable setting for a quick overnight stay. Effective housekeeping ensures rooms are well-maintained and stocked with essentials, while amenities such as coffee machines add convenience. Although the property's older style may appear dated to some, satisfaction remains high due to the cleanliness and comfort of the rooms. The staff is attentive to family needs, preparing rollaway beds in advance to accommodate group stays.
The hotel's commitment to cleanliness extends to both rooms and common areas, ensuring a hygienic environment throughout the property. The fresh-smelling bedding adds to the pleasant stay, affirmed by positive guest reviews. Any minor maintenance issues tend to be exceptions, with the majority of feedback appreciating the facility's cleanliness and affordability.
The friendly and helpful demeanor of the hotel staff frequently earns praise from guests. Exceptional service, particularly from the front desk team, enhances the overall experience, with staff members going out of their way to assist with any concerns. The attentive housekeeping staff also contribute positively to the welcoming atmosphere, although additional training in customer service is occasionally suggested.
Finally, the comfort of the beds stands out as a notable feature. Guests appreciate the balance of firmness and softness, leading to restful sleep, particularly with the king size options. Cleanliness and upkeep are emphasized, making the beds one of the hotel's noteworthy offerings in an older building. Overall, Quality Inn & Suites Monroe consistently delivers a satisfying experience for those seeking comfort, convenience, and a friendly atmosphere.
Categories
4 Star
Pool
Outdoor Pool
Free Wi-Fi
$
+8
Info
Summary of reviews
Guests at the Renaissance Charlotte SouthPark Hotel consistently praise the hotel for its high standard of cleanliness, both in the rooms and throughout the premises. The rooms are described as exceptionally clean, comfortable, and modern, offering a serene ambiance. Visitors appreciate the spaciousness, particularly the large, well-lit bathrooms equipped with all necessary amenities. The comfortable beds, with options for softer or firmer pillows, add to the overall relaxation experience. While some guests noted the lack of a refrigerator and suggested minor improvements in floor cleaning, the hotel is generally commended for its quiet atmosphere and professional, pleasant staff. The stylish, well-maintained accommodations contribute to a relaxing and enjoyable stay at the Renaissance Charlotte SouthPark Hotel.
Categories
4 Star
Luxury
Business
$
+4
4 Star
This hotel provides a stylish and comfortable stay in the SouthPark area. Guests appreciate the modern amenities and convenient location.
Summary of reviews related to the '4 Star' category
Nestled in the vibrant South Park area, Canopy By Hilton Charlotte SouthPark consistently delivers an exceptional experience worthy of its four-star rating. The modern and sophisticated decor, along with beautiful views of the courtyard, complements its inviting ambiance. Guests frequently remark on the unparalleled cleanliness of the rooms, which surpass expectations even for seasoned travelers accustomed to four-star accommodations.
Beyond its aesthetic appeal, the hotel shines with five-star service and amenities, ensuring every visitor feels well-cared for throughout their stay. Conveniently situated near prominent attractions such as the Spectrum Center, guests find it a perfect base for exploring the city. The strategic location also contributes to its charm, providing a tucked-away retreat while still being accessible to key points of interest.
Those who've experienced the Canopy rave about their incredible stays, declaring it a favorite choice in Charlotte. The property's ability to restore faith in the Hilton brand is noteworthy, leaving guests eager to recommend it to others. Overall, Canopy By Hilton Charlotte SouthPark stands out as a fantastic option, offering great value and a memorable stay for those seeking quality accommodations in Charlotte.
Beyond its aesthetic appeal, the hotel shines with five-star service and amenities, ensuring every visitor feels well-cared for throughout their stay. Conveniently situated near prominent attractions such as the Spectrum Center, guests find it a perfect base for exploring the city. The strategic location also contributes to its charm, providing a tucked-away retreat while still being accessible to key points of interest.
Those who've experienced the Canopy rave about their incredible stays, declaring it a favorite choice in Charlotte. The property's ability to restore faith in the Hilton brand is noteworthy, leaving guests eager to recommend it to others. Overall, Canopy By Hilton Charlotte SouthPark stands out as a fantastic option, offering great value and a memorable stay for those seeking quality accommodations in Charlotte.
$
+5
Info
Categories
4 Star
Free Wi-Fi
Parking
From $101
$
+7
Info
Summary of reviews
Comfort Suites Pineville - Ballantyne Area impresses guests with its convenient location, nestled off the expressway in South Charlotte. The hotel's strategic position allows easy access to nearby attractions such as Carowinds, charming downtown Pineville, and a variety of shopping and dining options. Families find the location suitable for children’s activities, enhancing its appeal. The proximity to the highway enables effortless exploration of the broader region, and guests frequently praise the clean facilities and friendly staff, with many noting that their expectations were exceeded in terms of value.
The breakfast experience at the hotel garners commendable feedback, with guests enjoying hot and fresh options and a delicious variety that often surpasses expectations. Standout service from staff members like Marylou contributes to a pleasant morning atmosphere. Despite some repetition in the menu, the majority of guests find the breakfast adds to their stay, particularly appreciating the cleanliness of the breakfast area.
Rooms at Comfort Suites Pineville - Ballantyne Area are spacious, comfortable, and typically clean upon arrival. Guests appreciate the quiet atmosphere, comfortable beds, and proximity to stores. While there are occasional inconsistencies in housekeeping and minor inconveniences like a small bathroom or poorly positioned TV, the overall room comfort is highly regarded, making it a welcoming choice for travelers.
The hotel's cleanliness is generally well-appreciated, with guests highlighting the spacious and comfortable accommodations, including amenities like a sofa. Although there are minor reports of odors or dated facilities, the hotel's location near restaurants and shopping centers within walking distance adds significant value.
The staff's commendable hospitality plays an instrumental role in providing a welcoming experience. Guests frequently highlight the friendliness and kindness exhibited by the team, creating a positive impression. Notable staff members like Jeff and Marylou enhance the overall visit, despite occasional lapses, contributing to a compelling choice for a comfortable stay with amiable service.
The pool area receives varied feedback, with cleanliness and maintenance cited as areas for improvement. While some find the pool clean, others mention issues and noise disruptions from children playing late into the night. Addressing these concerns could enhance guest experience further.
Despite mixed feedback on beds, many guests find them comfortable, often appreciating the cleanliness and comfort of bedding. The large rooms accommodate families well, with ample space providing a good value stay complemented by decent breakfast options. Overall, Comfort Suites Pineville - Ballantyne Area offers travelers a comfortable, convenient stay with excellent access to local attractions and amenities, supported by friendly service enhancing the visitor experience.
The breakfast experience at the hotel garners commendable feedback, with guests enjoying hot and fresh options and a delicious variety that often surpasses expectations. Standout service from staff members like Marylou contributes to a pleasant morning atmosphere. Despite some repetition in the menu, the majority of guests find the breakfast adds to their stay, particularly appreciating the cleanliness of the breakfast area.
Rooms at Comfort Suites Pineville - Ballantyne Area are spacious, comfortable, and typically clean upon arrival. Guests appreciate the quiet atmosphere, comfortable beds, and proximity to stores. While there are occasional inconsistencies in housekeeping and minor inconveniences like a small bathroom or poorly positioned TV, the overall room comfort is highly regarded, making it a welcoming choice for travelers.
The hotel's cleanliness is generally well-appreciated, with guests highlighting the spacious and comfortable accommodations, including amenities like a sofa. Although there are minor reports of odors or dated facilities, the hotel's location near restaurants and shopping centers within walking distance adds significant value.
The staff's commendable hospitality plays an instrumental role in providing a welcoming experience. Guests frequently highlight the friendliness and kindness exhibited by the team, creating a positive impression. Notable staff members like Jeff and Marylou enhance the overall visit, despite occasional lapses, contributing to a compelling choice for a comfortable stay with amiable service.
The pool area receives varied feedback, with cleanliness and maintenance cited as areas for improvement. While some find the pool clean, others mention issues and noise disruptions from children playing late into the night. Addressing these concerns could enhance guest experience further.
Despite mixed feedback on beds, many guests find them comfortable, often appreciating the cleanliness and comfort of bedding. The large rooms accommodate families well, with ample space providing a good value stay complemented by decent breakfast options. Overall, Comfort Suites Pineville - Ballantyne Area offers travelers a comfortable, convenient stay with excellent access to local attractions and amenities, supported by friendly service enhancing the visitor experience.
Categories
4 Star
Pool
Outdoor Pool
Free Wi-Fi
$
+7
Info
Categories
4 Star
Pool
Outdoor Pool
Free Wi-Fi
Kasa Edison House South End Dilworth Charlotte11.4 mi from Matthews
Hotel in Charlotte NC
8.5
Very Good$
+3
Info
Categories
4 Star
Small
Free Wi-Fi
$
+9
Info
Summary of reviews
Quality Suites Pineville - Charlotte is praised for its strategic location, offering easy access to attractions like the Carowinds amusement park, restaurants, a supermarket and a shopping mall, all within a short driving distance. The hotel’s proximity to downtown and the airport, combined with ample parking, clean and spacious rooms and numerous nearby amenities, makes it a preferred choice for travelers.
Breakfast at the hotel is highly regarded, featuring a variety of delicious options, including unique choices like strawberry and vanilla waffles. The breakfast staff, particularly Elsa, receive commendations for their exceptional service. The breakfast area is clean and regularly replenished, though there are occasional minor issues like a broken juice machine and limited low-carb options.
The hotel rooms are spacious, clean and comfortable, offering good value for the price. Guests particularly appreciate the comfortable beds and well-maintained facilities. While there are some minor issues, such as occasional stains, non-functional air conditioning and leaks during rain, the overall experience is positive. However, some guests noted occasional stale smells and a smaller-than-expected pool.
Cleanliness is a strong point at Quality Suites Pineville - Charlotte, extending beyond the rooms to common areas and the pool. Most guests find the property well-kept and a great value for the price. Minor disturbances include noise from adjacent rooms, unpleasant smells in hallways and occasional maintenance issues. Despite some reports of pests, the dominant sentiment is favorable, especially regarding the hotel’s cleanliness and customer service.
The staff at Quality Suites Pineville - Charlotte receive high praise for their friendliness, professionalism and helpfulness. Team members, including Mr. Bill and General Manager Jose Vasquez, are noted for their positive demeanor. The front desk staff, including Richard and Jamil, ensure a smooth check-in process. Special mentions go to Ms. Lillie and the breakfast crew for their warm service.
The indoor pool receives mixed feedback. Guests appreciate having an indoor pool, especially for children, describing it as a great addition. However, issues with cold water, high chlorine levels and overcrowding detract from the experience. The pool's early closing time is also a point of frustration.
The beds at the hotel are generally well-regarded with many guests highlighting their comfort and plushness. While most feedback is positive with remarks about the good quality and comfort of the beds, there are occasional instances of guests finding the mattresses uncomfortable or facing cleanliness issues. Overall, the comfort of the beds is a notable feature of the hotel.
Breakfast at the hotel is highly regarded, featuring a variety of delicious options, including unique choices like strawberry and vanilla waffles. The breakfast staff, particularly Elsa, receive commendations for their exceptional service. The breakfast area is clean and regularly replenished, though there are occasional minor issues like a broken juice machine and limited low-carb options.
The hotel rooms are spacious, clean and comfortable, offering good value for the price. Guests particularly appreciate the comfortable beds and well-maintained facilities. While there are some minor issues, such as occasional stains, non-functional air conditioning and leaks during rain, the overall experience is positive. However, some guests noted occasional stale smells and a smaller-than-expected pool.
Cleanliness is a strong point at Quality Suites Pineville - Charlotte, extending beyond the rooms to common areas and the pool. Most guests find the property well-kept and a great value for the price. Minor disturbances include noise from adjacent rooms, unpleasant smells in hallways and occasional maintenance issues. Despite some reports of pests, the dominant sentiment is favorable, especially regarding the hotel’s cleanliness and customer service.
The staff at Quality Suites Pineville - Charlotte receive high praise for their friendliness, professionalism and helpfulness. Team members, including Mr. Bill and General Manager Jose Vasquez, are noted for their positive demeanor. The front desk staff, including Richard and Jamil, ensure a smooth check-in process. Special mentions go to Ms. Lillie and the breakfast crew for their warm service.
The indoor pool receives mixed feedback. Guests appreciate having an indoor pool, especially for children, describing it as a great addition. However, issues with cold water, high chlorine levels and overcrowding detract from the experience. The pool's early closing time is also a point of frustration.
The beds at the hotel are generally well-regarded with many guests highlighting their comfort and plushness. While most feedback is positive with remarks about the good quality and comfort of the beds, there are occasional instances of guests finding the mattresses uncomfortable or facing cleanliness issues. Overall, the comfort of the beds is a notable feature of the hotel.
Categories
4 Star
Pool
Heated Pool
Indoor Pool
Golf
$
+6
Info
Categories
4 Star
Dog Friendly
Free Wi-Fi
$
+7
4 Star
This hotel offers stylish accommodations and a sophisticated atmosphere. It provides a comfortable stay with excellent amenities and a central location near the city's cultural attractions.
Summary of reviews related to the '4 Star' category
Le Meridien Charlotte offers a pleasant stay with contemporary and classy decor. The hotel boasts good sized rooms, multiple dining options and a nice rooftop with good views. While some guests felt that the hotel lacked excellence and didn't meet the 4 star rating, others highly recommend the hotel and found it superb. Overall, it's a good value for money, however, some guests suggest that the service could be improved to better meet the expectations of a four star hotel.
$
+6
4 Star
This hotel offers comfortable accommodations and excellent amenities. It is centrally located and provides easy access to the city's attractions.
Summary of reviews related to the '4 Star' category
The Sheraton Charlotte Hotel is a pleasant stay with guests recommending refurbished rooms for the best experience. While some reviews found the hotel passable and underwhelming for a national hotel chain, others praised it as superb or very good. The hotel is a bit old compared to Sheraton standards, but overall guests had a nice visit and a hassle-free stay. Though there were a few small problems, everything was mostly good.
Categories
1
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