Maua-23.68439600,
-46.46927700,
2009 Avenida Papa João Xxiii A(Show on Map)
7.9
Good
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1 room2 guests1 room, 2 guests
Info
Summary of reviewsHotel Infinity is widely appreciated for its strategic location, offering convenient access to various parts of the city and nearby event venues, making it particularly ideal for those attending functions. The tranquil and clean surroundings provide added comfort, and practical amenities such as on-site meals and family-friendly connecting rooms enhance the hassle-free experience. Despite some perceptions of isolation and challenges accessing subway stations, the ease of access to the Rodoanel and welcoming atmosphere contribute positively to guests' experiences.
Breakfast at Hotel Infinity, while simple, features fresh breads and cakes as highlights, though it receives mixed reviews concerning its variety. The basic selection of fruits, cheeses, and juices can fall short of expectations for some, with replenishment issues occasionally affecting the complete experience. Still, a number of guests appreciate the straightforward offerings and even find the breakfast satisfactory or delightful, indicating potential for improvement in diversity.
The rooms at Hotel Infinity deliver overall positive experiences in terms of cleanliness and comfort, with exceptionally clean conditions and comfortable beds fostering restful stays. Although minor drawbacks such as outdated bathroom facilities and limited amenities, including small room space and lack of minibars, are noted, the serene ambiance and appealing fragrance throughout are commendable. The cleanliness is echoed in guest reviews, with immaculate rooms and fresh linens being consistently highlighted as top priorities well met by the attentive staff.
Staff excellence is a hallmark of Hotel Infinity, contributing significantly to guest satisfaction. Described as friendly, attentive, and professional, the staff across all departments enhances the welcoming atmosphere and ensures guests feel genuinely cared for. This dedication to quality service is a major highlight of the hotel, reinforcing guests' positive experiences throughout their stay.
Overall, Hotel Infinity successfully delivers a clean and comfortable environment, aided by a strategically beneficial location and dedicated staff, with room for growth in areas such as breakfast selection and room amenities. Show more
Read review summaries for all categories
Categories
3-Star Hotel
Hotel Infinity offers practical accommodations. It provides essential amenities for a comfortable stay.
Family Friendly Hotel
Accessible Hotel
Hotel with Gym
Room Types
Twin RoomThis air-conditioned twin room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Double RoomThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Guest Reviews
7.9
Good
Location
Hotel Infinity is praised for its strategic and well-considered location, making it a convenient choice for travelers visiting various parts of the city. Guests appreciate its proximity to Monte Castelo Events and the easy access to the Rodoanel, an important ring road. The hotel offers tranquility and cleanliness, enhancing the comfort of its guests. Those attending events find it particularly ideal, given its closeness to venues they need to reach. The hotel also provides practical amenities like on-site meals and family-friendly connecting rooms, contributing to a hassle-free stay. While some guests note the location could feel a bit isolated or make access to subway stations less straightforward, the overall sentiment emphasizes the ease of access and the welcoming atmosphere just off the main road in Mauá.
Breakfast
Hotel Infinity serves a breakfast that has received mixed feedback from its guests, suggesting room for improvement while still offering certain commendable aspects. Many reviews highlight a simple yet satisfactory experience with the inclusion of fresh breads and cakes as noteworthy positives. However, the limited variety of items, especially fruits, cheeses, and juices, appears to be a recurring concern. Despite its freshness, guests often found the selection to be basic or lacking in options, which can affect the perceived value for the price charged. Some guests noted specific issues with replenishment, leading to an incomplete breakfast experience. On the positive side, many appreciate the effort towards providing a straightforward and good breakfast, with a few expressing outright satisfaction, even calling it amazing or expressing love for it. Yet, some find that overall, the breakfast could benefit from enhancements in variety to better meet the expectations for a hotel of its caliber.
Rooms
Hotel Infinity offers guests a generally positive experience when it comes to room cleanliness and comfort. Guests frequently note that the rooms are exceptionally clean, which contributes to the hotel's inviting atmosphere. The beds are comfortable, ensuring a restful night's sleep, and the hotel maintains a quiet environment conducive to relaxation. However, some guests have pointed out that the bed sizes may not quite suit couples looking for extra space.
While the rooms lack minibars and could use more amenities such as additional pillows and non-slip mats in the showers, the overall ambiance remains pleasant. The fragrance throughout the hotel adds to its appeal, though guests have remarked that the bathroom facilities are outdated. Additionally, some rooms are reported to be a bit small, including limited space with nightstands. Minor inconveniences such as noisy secondary rooms and inadequate cafeteria space have been noted, but overall, Hotel Infinity provides a clean and serene lodging experience.
Cleanliness
Hotel Infinity often receives praise for its commendable cleanliness. Guests frequently highlight the immaculate conditions of the rooms and common areas. The accommodations are notably clean, with fresh bed linens and towels providing comfort and assurance to those who stay. The rooms are well-organized, contributing to a tidy environment appreciated by visitors.
The staff is described as friendly and attentive, ensuring that cleanliness is a top priority. Reviews emphasize the excellence of the cleaning service, with guests noting that cleanliness meets their expectations consistently. Many visitors are satisfied with the hygiene standards, describing their experiences as very clean and appreciating the well-maintained facilities.
Despite some minor mentions of areas needing a touch-up, such as bathroom corners, the overall impression of the hotel remains positive in terms of cleanliness. Some guests expressed concerns about the limited supply of hygiene products, but these considerations appeared to be exceptions rather than the rule. Overall, Hotel Infinity stands out for its clean and comfortable environment, supported by dedicated staff service.
Staff
Hotel Infinity consistently impresses guests with its outstanding staff. The team is frequently described as friendly, attentive, and polite, with every department from reception to cleaning and kitchen receiving praise. The staff's professionalism and helpfulness enhance the overall service, contributing to a welcoming atmosphere that makes visitors feel genuinely cared for. The dedication and excellent service of the team stand out as key highlights of the hotel experience.
No, Hotel Infinity doesn't have any pool.
No, a spa isn't available at Hotel Infinity.
No, Hotel Infinity doesn't allow dogs.
No, parking facilities aren't available at Hotel Infinity.