Jawharet Al Majd Hotel
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Summary of reviewsJawharet Al Majd Hotel receives positive feedback for its convenient location, making it a standout feature. Its proximity to the Masjid Al Haram, just a 10 to 20-minute walk through a safe tunnel, is highly appreciated, especially by visitors on Umrah pilgrimages. The availability of good car parking facilities adds to the appeal, despite a slight inconvenience of the hotel being on a hill, which is mitigated by a helpful golf cart service. The nearby restaurants and shops further enhance convenience, making it easy for guests to meet their dining and shopping needs. Overall, the location combined with reasonable pricing and good service offers notable value to visitors.
The rooms generally receive favorable reviews for their cleanliness, comfort and alignment with promotional photos. Housekeeping staff are diligently praised for maintaining the rooms in good condition and amenities like electric kettles and green tea are appreciated touches. Some rooms also offer great views, enhancing the guest experience. However, issues with room size, ventilation and occasional maintenance problems do arise, suggesting some inconsistency. Despite this, the hotel's proximity to Al Haram and overall room comfort make it a preferred choice for many.
Cleanliness is another aspect where the hotel generally excels with many guests noting that rooms are clean and tidy. Housekeeping staff receive specific commendations for their efforts, contributing to a well-maintained environment. However, occasional issues such as older carpets, hallway odors and occasional lapses in room readiness are mentioned. Despite these isolated concerns, the overall cleanliness is rated from acceptable to excellent by a majority of guests.
The staff at Jawharet Al Majd Hotel are often cited for their exceptional service. The reception and housekeeping teams, including individuals like Haneen, Nahla, Yusuf and Mehboob, are commended for their politeness, helpfulness and professionalism. While there are mentions of language barriers and a need for further training for some staff, the general sentiment is that the staff contributes significantly to a positive guest experience through their friendly and cooperative manner.
Parking at the hotel is well-regarded, offering free and spacious facilities that are noted for their convenience and safety. The parking area is monitored and helpful guards assist with parking arrangements, ensuring ease of use. Despite a minor incident, the overall feedback on parking remains highly positive, contributing to a hassle-free experience for guests.
The bedding at Jawharet Al Majd Hotel presents a mixed picture. While some guests find the beds comfortable and well-arranged, many reviews highlight the need for improvement. Beds are often described as small, short and in need of updating. Issues with mattresses being uncomfortable and pillows described as dirty and broken indicate areas that require significant attention. Updating and replacing the bed linens and mattresses could greatly enhance the overall guest experience.
Overall, Jawharet Al Majd Hotel offers a convenient, clean and comfortable stay with commendable service, particularly excelling in location and parking amenities. However, attention to the bedding and minor maintenance issues could further improve the guest experience.
Categories
The rooms generally receive favorable reviews for their cleanliness, comfort and alignment with promotional photos. Housekeeping staff are diligently praised for maintaining the rooms in good condition and amenities like electric kettles and green tea are appreciated touches. Some rooms also offer great views, enhancing the guest experience. However, issues with room size, ventilation and occasional maintenance problems do arise, suggesting some inconsistency. Despite this, the hotel's proximity to Al Haram and overall room comfort make it a preferred choice for many.
Cleanliness is another aspect where the hotel generally excels with many guests noting that rooms are clean and tidy. Housekeeping staff receive specific commendations for their efforts, contributing to a well-maintained environment. However, occasional issues such as older carpets, hallway odors and occasional lapses in room readiness are mentioned. Despite these isolated concerns, the overall cleanliness is rated from acceptable to excellent by a majority of guests.
The staff at Jawharet Al Majd Hotel are often cited for their exceptional service. The reception and housekeeping teams, including individuals like Haneen, Nahla, Yusuf and Mehboob, are commended for their politeness, helpfulness and professionalism. While there are mentions of language barriers and a need for further training for some staff, the general sentiment is that the staff contributes significantly to a positive guest experience through their friendly and cooperative manner.
Parking at the hotel is well-regarded, offering free and spacious facilities that are noted for their convenience and safety. The parking area is monitored and helpful guards assist with parking arrangements, ensuring ease of use. Despite a minor incident, the overall feedback on parking remains highly positive, contributing to a hassle-free experience for guests.
The bedding at Jawharet Al Majd Hotel presents a mixed picture. While some guests find the beds comfortable and well-arranged, many reviews highlight the need for improvement. Beds are often described as small, short and in need of updating. Issues with mattresses being uncomfortable and pillows described as dirty and broken indicate areas that require significant attention. Updating and replacing the bed linens and mattresses could greatly enhance the overall guest experience.
Overall, Jawharet Al Majd Hotel offers a convenient, clean and comfortable stay with commendable service, particularly excelling in location and parking amenities. However, attention to the bedding and minor maintenance issues could further improve the guest experience.
Family Friendly Hotel
Hotel with Parking
Cheap Hotel
Small Hotel
About Jawharet Al Majd Hotel
License: 10002276
Guest Reviews
Location
Guests consistently note the availability of good car parking facilities, adding another layer of convenience. Despite some mentioning the hotel being on a hill, the overall sentiment is that the climb is manageable, especially with the help of the hotel’s golf cart service.
The location also receives positive remarks for being close to restaurants and shops, allowing guests to meet their dining and shopping needs effortlessly. The hotel’s cleanliness and the reasonable price are added bonuses, making it a good value choice for visitors.
In summary, Jawharet Al Majd Hotel's location stands out as its strongest feature, offering both convenience and accessibility to the Holy Mosque, complemented by practical amenities and overall good service.
Rooms
Guests also appreciate the room service, which is noted as fantastic and responsive to maintenance requests. Basic amenities, such as towels, shampoo and toilet roll, are readily provided, along with additional comforts like electric kettles and green tea. Some rooms offer great views, adding to the pleasantness of the stay.
However, there are occasional hiccups. Several guests find the rooms too small, especially when accommodating multiple beds and issues like poor room ventilation and dim lighting are mentioned. Some negative comments include dirty blankets, broken furniture and problems with room readiness on arrival, indicating inconsistency in maintenance and housekeeping. Despite this, the proximity to Al Haram and the general comfort of the rooms make Jawharet Al Majd Hotel a suitable choice for many travelers.
Beds
Additionally, the comfort of the mattresses and pillows received significant criticism. Guests frequently reported mattresses that were not comfortable with a few mentioning specific issues like beds being squeaky or even falling apart. The pillows also contributed to discomfort, often described as broken, dirty and very uncomfortable. Overall, while there is some praise for the arrangement and initial comfort of the beds, significant attention to updating and replacing the bedding and mattresses is needed to enhance the guest experience.
Cleanliness
Some areas, however, have room for improvement. Certain reviews mention older carpets, slight delays in room cleaning services and occasional issues with hallway odors. A few guests noted that the hotel is old and there are instances where the cleanliness standards dipped, leading to complaints about dirty rooms and stained sheets.
Despite these isolated issues, the hotel's cleaning staff are praised for their efforts and the overall cleanliness is seen as acceptable to excellent by many visitors. The hotel's location close to the Haram, combined with clean, comfortable and spacious rooms, provides a solid foundation for a satisfactory guest experience. While some reviews suggest that increased attention to cleanliness could further enhance the hotel’s appeal, the majority of guests leave with a positive impression of the hotel's hygiene standards.
Staff
Parking
No, Jawharet Al Majd Hotel doesn't have any pool.
No, a spa isn't available at Jawharet Al Majd Hotel.
No, Jawharet Al Majd Hotel doesn't allow dogs.
Yes, parking facilities are available at Jawharet Al Majd Hotel.
No, Jawharet Al Majd Hotel doesn't have a gym.
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