Wirgan Hotel Al Nour
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Summary of reviews'Wirgan Hotel Al Nour' has garnered praise from guests, particularly for its exceptional cleanliness, spacious and comfortable rooms and professional staff. The hotel is frequently noted for being beautifully maintained with immaculately clean and well-organized facilities. Guests commend the hotel staff, specifically mentioning individuals who contribute to a welcoming and hospitable atmosphere. Visitors appreciate the luxury and comfort of the rooms, emphasizing their spaciousness, beautiful furnishings and the scenic views they offer.
Breakfast at the hotel is often described positively with many guests enjoying the diverse and delicious buffet, especially lauding the experience during Ramadan. The well-organized and fresh presentation is highlighted, contributing to a satisfying dining experience. However, some guests have indicated that the variety could be more extensive and noted occasional inconsistencies in the service.
Despite these positives, the hotel’s distance from Masjid Al-Haram is a significant drawback, further compounded by ongoing road construction and transportation issues. Although the hotel provides a shuttle service to the Haram, its reliability is questioned by some guests. The lack of nearby shops and public transportation options adds to the inconvenience of the location.
The hotel's Wi-Fi service receives mixed reviews with many guests expressing dissatisfaction with the connectivity and frequency of disconnections. The parking facilities, on the other hand, are regarded positively, being described as clean, well-organized and convenient.
Families find 'Wirgan Hotel Al Nour' to be an excellent choice with dedicated play areas, childcare services and amenities like a gym contributing to a comfortable and enjoyable stay. However, there were some logistical challenges related to room arrangements for larger family groups.
Beds at the hotel also receive mixed remarks with many guests praising their comfort and quality. However, some guests reported issues with bed assignments and cleanliness, pointing out areas that need improvement.
Overall, 'Wirgan Hotel Al Nour' is often described as providing a luxurious and comfortable stay, deserving of a rating higher than its four-star designation. Business travelers also find the hotel suitable for their needs, despite minor inconveniences. The general consensus is that the hotel offers a superior experience, making it a commendable option for both leisure and business travelers.
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Breakfast at the hotel is often described positively with many guests enjoying the diverse and delicious buffet, especially lauding the experience during Ramadan. The well-organized and fresh presentation is highlighted, contributing to a satisfying dining experience. However, some guests have indicated that the variety could be more extensive and noted occasional inconsistencies in the service.
Despite these positives, the hotel’s distance from Masjid Al-Haram is a significant drawback, further compounded by ongoing road construction and transportation issues. Although the hotel provides a shuttle service to the Haram, its reliability is questioned by some guests. The lack of nearby shops and public transportation options adds to the inconvenience of the location.
The hotel's Wi-Fi service receives mixed reviews with many guests expressing dissatisfaction with the connectivity and frequency of disconnections. The parking facilities, on the other hand, are regarded positively, being described as clean, well-organized and convenient.
Families find 'Wirgan Hotel Al Nour' to be an excellent choice with dedicated play areas, childcare services and amenities like a gym contributing to a comfortable and enjoyable stay. However, there were some logistical challenges related to room arrangements for larger family groups.
Beds at the hotel also receive mixed remarks with many guests praising their comfort and quality. However, some guests reported issues with bed assignments and cleanliness, pointing out areas that need improvement.
Overall, 'Wirgan Hotel Al Nour' is often described as providing a luxurious and comfortable stay, deserving of a rating higher than its four-star designation. Business travelers also find the hotel suitable for their needs, despite minor inconveniences. The general consensus is that the hotel offers a superior experience, making it a commendable option for both leisure and business travelers.
Hotel with Gym
A gym is available, allowing guests to engage in physical activity. The hotel offers a convenient space for those looking to exercise.
4-Star Hotel
Situated in the Al Nour District, this hotel provides a comfortable and convenient stay. It is known for its friendly service and well-maintained facilities.
Family Friendly Hotel
Business Hotel
Hotel with Parking
Small Hotel
About Wirgan Hotel Al Nour
License: 10006348
Guest Reviews
Location
Despite this, the hotel does offer a shuttle service to the Haram, which guests have found beneficial, although its frequency and reliability were sometimes questioned. The hotel's location, while tranquil and offering pleasant views, is otherwise inconvenient with no nearby shops, restaurants or essential services. The lack of public transportation options and the difficulty in finding taxis only compound the accessibility issues.
In summary, while 'Wirgan Hotel Al Nour' is praised for its amenities and peaceful environment, its distance from key sites and transportation challenges are consistent points of concern among guests.
Breakfast
However, some guests note that the overall number of breakfast items could be more extensive and that there is room for improvement in variety. A few reviews mention that the breakfast was ordinary or less than expected and some felt that the costs of the breakfast were quite high, deeming it overpriced. Furthermore, there was inconsistency in the availability of the buffet with certain periods where breakfast was only served in rooms or not available at all.
Despite these criticisms, the hotel's commitment to cleanliness and organization in their restaurant is noteworthy. While some review excerpts point out the possibility of needing more food variety and better price disclosures, many guests still find the breakfast experience to be predominantly positive, recommending it for its taste organization and quality.
Rooms
The cleanliness of the rooms is frequently praised with descriptions such as neat, tidy and impeccable surfacing often. Guests appreciate the large, quiet rooms and their scenic views, particularly those overlooking the mountains. Additionally, the rooms are equipped with essential amenities and technological features like smart televisions enhance the stay.
However, the hotel also faces some criticism. Instances of room allocation issues and cleanliness lapses are reported with some guests experiencing unavailability of their chosen rooms and inadequate cleaning. There are several mentions of rooms being small, dark or with insufficient ventilation and occasional complaints about smoking-related discomfort. Some basic amenities needing to be requested, a lack of consistent room service and minor maintenance issues like broken air conditioners and noise disturbances near cleaning rooms have also been noted.
Despite these concerns, the overall impression of Wirgan Hotel Al Nour’s rooms is largely positive, thanks in significant part to their spaciousness, comfort and cleanliness.
Beds
Cleanliness
The hotel's luxury cleanliness and dedication to maintaining a fresh and clean environment are frequently noted with many lauding the attentive cleaning staff and their prompt service. Positive remarks also highlight the hotel's organization and the peaceful, tranquil atmosphere it fosters.
Despite the overwhelming positive feedback, a few guests have encountered issues, such as unclean rooms and occasional pests, indicating that while the general cleanliness is excellent, there is some inconsistency. Nonetheless, these instances appear to be exceptions rather than the rule, as the majority of reviews emphasize the hotel's pristine conditions.
In summary, Wirgan Hotel Al Nour stands out primarily for its high standards of cleanliness, making it a commendable choice for travelers seeking a clean and comfortable accommodation experience.
Staff
Guests appreciated the welcoming and accommodating behavior of employees, particularly the reception staff who managed to help with early check-ins and were generally supportive despite apparent pressures and occasional delay in service. The hotel staff, including housekeepers and security, were also recognized for their cooperative nature and prompt responses to various needs.
However, some reviews mention areas for improvement. Issues such as slow reception service, unresponsiveness to phone calls and the need for more training for some staff members were brought up. There were also instances where guests felt the staff could be more experienced and courteous.
Overall, the team at Wirgan Hotel Al Nour is largely seen as friendly, professional and attentive, contributing positively to guests' experiences. Special recognition is given to individuals like Mr. Khaled for their exemplary customer service, making the stay more pleasant and memorable for visitors.
Wi-Fi
Parking
Family
While there were some logistical challenges with room arrangements for larger family groups, the overall experience was positive. Guests appreciated the excellent accommodation, noting that the stay was particularly enjoyable over a five-day period. The presence of a gym was also beneficial for families, offering a way to stay active together.
Childcare services and the attentive staff contributed significantly to the smooth experience, allowing parents to feel at ease while their children were well looked after. Despite a few drawbacks, such as the occasional separation of family rooms, Wirgan Hotel Al Nour remains a highly recommended destination for a family getaway.
4 Star
Business
No, Wirgan Hotel Al Nour doesn't have any pool.
No, a spa isn't available at Wirgan Hotel Al Nour.
No, Wirgan Hotel Al Nour doesn't allow dogs.
Yes, parking facilities are available at Wirgan Hotel Al Nour.
Yes, Wirgan Hotel Al Nour has a gym.
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