Mohamadia Al Zahra Hotel
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Summary of reviewsMohamadia Al Zahra Hotel enjoys a prime location in the holy city of Madinah, making it a popular choice for visitors. Situated just a short walking distance from the Prophet's Mosque and near several key gates, the hotel provides unmatched convenience for those wishing to spend significant time at the mosque. The nearby restaurants and shopping options further enhance its practicality, making it an appealing choice for pilgrims.
The hotel's rooms, though generally small and sometimes crowded, offer basic comfort suitable for short stays. Cleanliness receives mixed reviews with many guests finding the rooms and common areas tidy and well-maintained, while others report issues such as unclean beds and outdated furniture. Bathrooms, in particular, have been noted to need improvement in cleanliness and size.
Staff behavior at the hotel varies widely; many guests commend the cooperative and friendly service, especially from individuals like Mr. Zakariya and Mr. Youssef. However, some guests have reported unresponsiveness and unprofessional behavior, especially from the front desk and housekeeping staff.
Free Wi-Fi service at the hotel is another area of mixed feedback. While a few guests enjoy high-speed and stable internet, many find the connection weak and unreliable. Despite these challenges, the overall atmosphere remains welcoming due to the staff's hospitality.
For families, the hotel's close proximity to the Haram is a significant advantage. However, the suitability for families is mixed with some guests appreciating the clean and comfortable family rooms, while others feel the hotel lacks amenities and activities for children.
The beds in the hotel also receive divided opinions. While some guests find them clean and comfortable, others describe beds that are small, uncomfortable and in need of updates.
Accessibility for guests with disabilities is generally good due to the hotel's prime location and easy navigability, although the lack of specifically accessible rooms and additional features like ramps and handrails is a noted drawback. The availability of free parking is a positive but can be inconsistent.
Overall, Mohamadia Al Zahra Hotel provides basic, convenient accommodations particularly suited for those on pilgrimage due to its prime location, though potential guests should manage their expectations regarding room amenities, cleanliness and overall facilities.
The hotel's rooms, though generally small and sometimes crowded, offer basic comfort suitable for short stays. Cleanliness receives mixed reviews with many guests finding the rooms and common areas tidy and well-maintained, while others report issues such as unclean beds and outdated furniture. Bathrooms, in particular, have been noted to need improvement in cleanliness and size.
Staff behavior at the hotel varies widely; many guests commend the cooperative and friendly service, especially from individuals like Mr. Zakariya and Mr. Youssef. However, some guests have reported unresponsiveness and unprofessional behavior, especially from the front desk and housekeeping staff.
Free Wi-Fi service at the hotel is another area of mixed feedback. While a few guests enjoy high-speed and stable internet, many find the connection weak and unreliable. Despite these challenges, the overall atmosphere remains welcoming due to the staff's hospitality.
For families, the hotel's close proximity to the Haram is a significant advantage. However, the suitability for families is mixed with some guests appreciating the clean and comfortable family rooms, while others feel the hotel lacks amenities and activities for children.
The beds in the hotel also receive divided opinions. While some guests find them clean and comfortable, others describe beds that are small, uncomfortable and in need of updates.
Accessibility for guests with disabilities is generally good due to the hotel's prime location and easy navigability, although the lack of specifically accessible rooms and additional features like ramps and handrails is a noted drawback. The availability of free parking is a positive but can be inconsistent.
Overall, Mohamadia Al Zahra Hotel provides basic, convenient accommodations particularly suited for those on pilgrimage due to its prime location, though potential guests should manage their expectations regarding room amenities, cleanliness and overall facilities.
Family Friendly Hotel
Accessible Hotel
About Mohamadia Al Zahra Hotel
License: 10001716
Guest Reviews
Location
The nearby presence of restaurants and shopping options further enhances the convenience for guests, making daily necessities and dining out hassle-free. The location's ease of access is complemented by an excellent balance between proximity to religious sites and other city amenities, such as public parking and transportation hubs.
Overall, the positive feedback emphasizes the strategic placement of the hotel, its cleanliness and value for money, ensuring a pleasant stay for those looking to be close to one of Islam's holiest sites.
Rooms
Room amenities appear to be inconsistent with some lacking basic necessities such as proper ventilation and electrical outlets. Bathrooms, often described as small and not thoroughly clean, add to the overall cramped experience. The absence of soundproofing in rooms and occasional maintenance issues further detract from the comfort.
On a positive note, the staff is generally cooperative and the housekeeping service satisfactory for some visitors. Though the rooms are far from plush, they do offer basic comfort for short stays. The hotel's proximity to the Holy Prophet's Mosque is a beneficial aspect noted by guests, making it convenient for those on pilgrimage. Ultimately, while the hotel might meet basic needs for a brief stay, potential guests should temper their expectations regarding room size and amenities.
Beds
Cleanliness
However, several reviews point out significant cleanliness issues. Some visitors reported encountering dirt, unclean bedsheets and even insects in their rooms. Instances of poor housekeeping, such as hair left in the washroom and bad smells from bathrooms, were mentioned. A few guests also noted that the housekeeping service does not pass daily, resulting in unclean rooms for extended periods. The condition of the building and its furnishings was also a point of concern with some guests indicating that the property appears old and in need of renovation.
Overall, while many guests find Mohamadia Al Zahra Hotel to be clean and satisfactory, others have encountered problems that indicate inconsistencies in the hotel's housekeeping standards.
Staff
However, not all experiences are positive. Some reviews criticize the staff for being unresponsive, unprofessional and even rude, particularly noting issues with the front desk and housekeeping. Complaints also include staff not addressing requests, being slow and spending too much time on their phones. Discrepancies in service quality suggest inconsistency in staff behavior and responsiveness.
Overall, while many guests find the staff commendable and cooperative, a significant number highlight the need for improved professionalism and efficiency.
Wi-Fi
Family
However, there are notable criticisms as well. Several guests have pointed out that the hotel is not generally considered family-friendly, citing issues like room amenities only catering to one guest and a lack of interesting activities for kids. Some felt that the arrangements and space provided for families were negative or inconvenient and a few mentioned that the environment might not be conducive to family stays, leading to a less than ideal experience.
Overall, while some families enjoyed their stay and found the hotel suitable, others felt it lacked the necessary facilities and atmosphere to make it a truly family-friendly destination.
Accessible
The hotel features good, quick elevators, which is a crucial amenity for guests with mobility issues, although they can be very crowded at times. Additionally, the hotel provides accessible walking paths and is considered easily navigable for those needing assistance. However, it's worth noting that the hotel lacks specifically accessible rooms and additional accessibility features such as ramps and handrails.
Staff commitment to maintaining secure, free parking near the hotel is evident. Nonetheless, the overall guest experience is mixed due to additional concerns such as inconsistent availability of parking and occasional inadequacy of amenities. Despite some shortcomings, the hotel's proximity to the Haram and accessible walking paths make it a relatively good option for guests with disabilities seeking a convenient location in the area.
No, Mohamadia Al Zahra Hotel doesn't have any pool.
No, a spa isn't available at Mohamadia Al Zahra Hotel.
No, Mohamadia Al Zahra Hotel doesn't allow dogs.
No, parking facilities aren't available at Mohamadia Al Zahra Hotel.
No, Mohamadia Al Zahra Hotel doesn't have a gym.
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