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Summary of reviewsHotel Goizalde offers an exceptional beachside escape nestled near the stunning Sopelana beach, making it an ideal spot for relaxation and adventure, especially for surf enthusiasts. Its location is unparalleled, providing easy access to beautiful coastal walks, nearby attractions like Bilbao and the Urdaibai biosphere and featuring charming terraces and gardens with spectacular sea views. Guests often praise the clean, comfortable rooms and the friendly, attentive staff, which enhance the overall positive experience. The hotel is also noted for its delicious tapas, adding to its appeal.
In terms of breakfast, Hotel Goizalde delivers a generally favorable experience with tasty brown bread, fresh orange juice and excellent croissants. Guests particularly enjoy the seaside breakfast terrace, although some suggest improvements for variety and kitchen staff attitude. The dinner service receives mixed reviews; while some guests appreciate the delicious combined dishes and hot snacks, the limited menu and the restaurant’s irregular operating hours can be frustrating.
The rooms are a highlight, often praised for their modern renovations, comfort and cleanliness with features like large beds, spacious bathrooms and stunning sea views. However, some guests note occasional maintenance issues and the lack of air conditioning in certain rooms as minor drawbacks. Overall cleanliness is positively noted, though a few areas like the lobby and restaurant need better upkeep.
Hotel Goizalde’s staff is frequently lauded for their friendliness and helpfulness, contributing to a welcoming atmosphere. Minor negative experiences with staff are rare exceptions. The WiFi service, however, is one area needing improvement with connectivity issues in rooms being a common problem, although the lobby’s connection is better.
Parking is a mixed aspect with limited on-site spaces often leading to challenges, especially during peak seasons. Public parking nearby offers some relief, but parking restrictions can be troublesome. Lastly, the beds are mostly described as comfortable, albeit with some inconsistencies, ranging from very comfortable and spacious to occasional complaints about uncomfortable mattresses or pillows.
Overall, Hotel Goizalde excels in its scenic location, welcoming staff and comfortable accommodations, making it a highly recommended destination for beach lovers and travelers seeking a relaxing stay.
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