Alteza Polanco
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Summary of reviewsAlteza Polanco is highly praised for its prime location in Polanco, offering convenient access to major destinations like the Citibanamex Center and the Periférico. This makes it an ideal choice for both business and leisure travelers who appreciate the ease of exploring nearby attractions. The area is noted for being safe and quiet, enhancing the overall stay experience. Coupled with the hotel's spacious, clean, and comfortable rooms, and attentive and friendly staff, Alteza Polanco provides remarkable value for money.
The rooms are particularly appreciated for their size, comfort, and modern, minimalistic decor, with many guests enjoying the added amenities such as a minibar and a Nespresso machine. While most reviews are positive, some guests mention minor areas for improvement, including room lighting and ventilation. However, these issues do not detract significantly from the generally excellent guest experience.
Cleanliness is a standout aspect of the hotel, with meticulous attention to tidiness throughout the premises, ensuring a comfortable and hygienic environment for guests. This high standard of cleanliness complements the hotel's fantastic location, making Alteza Polanco a preferred choice for travelers who value both convenience and hygiene.
The staff at Alteza Polanco consistently receive accolades for their exceptional service. Known for their friendliness and attentiveness, the team is integral in creating a warm and welcoming atmosphere. Guests frequently note the excellent and considerate service they receive from arrival to departure, contributing to a memorable stay. Overall, the commitment to service excellence is a defining characteristic of the Alteza Polanco experience, leaving guests feeling valued and well-cared for.
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The rooms are particularly appreciated for their size, comfort, and modern, minimalistic decor, with many guests enjoying the added amenities such as a minibar and a Nespresso machine. While most reviews are positive, some guests mention minor areas for improvement, including room lighting and ventilation. However, these issues do not detract significantly from the generally excellent guest experience.
Cleanliness is a standout aspect of the hotel, with meticulous attention to tidiness throughout the premises, ensuring a comfortable and hygienic environment for guests. This high standard of cleanliness complements the hotel's fantastic location, making Alteza Polanco a preferred choice for travelers who value both convenience and hygiene.
The staff at Alteza Polanco consistently receive accolades for their exceptional service. Known for their friendliness and attentiveness, the team is integral in creating a warm and welcoming atmosphere. Guests frequently note the excellent and considerate service they receive from arrival to departure, contributing to a memorable stay. Overall, the commitment to service excellence is a defining characteristic of the Alteza Polanco experience, leaving guests feeling valued and well-cared for.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
Alteza Polanco consistently receives praise for its outstanding location, which stands out as one of its most attractive features. Nestled conveniently in Polanco, the hotel offers easy access to key destinations like the Citibanamex Center and the Periférico, making it ideal for both business and leisure travelers. Guests find the location perfect for exploring the surrounding area, appreciating how easy it is to reach places of interest either by walking or by its well-connected transport links. The vicinity is described as safe and quiet, adding to a pleasant stay experience. Visitors also note the hotel offers great value for money, blending an excellent location with spacious, clean, and comfortable rooms. Adding to the appeal is the friendly and helpful staff, ensuring that guests not only enjoy the convenience of their surroundings but also receive attentive service. Overall, Alteza Polanco presents a compelling choice for those seeking a well-located, comfortable stay in Mexico City.
Alteza Polanco offers guests a consistently clean and spacious experience, with rooms that often impress in their size and comfort. Many reviews highlight the presence of convenient amenities such as a minibar and a Nespresso machine, adding to the overall comfort. Guests frequently praise the modern, minimalistic decor of the rooms, which enhances the aesthetic appeal without compromising on functionality. The comfort of the beds is a notable positive aspect, providing a restful night's sleep. The customer service is excellent, with helpful and attentive staff contributing to a pleasant stay.
While the majority of feedback is positive, there are a few areas that could benefit from improvement, such as the lighting in the rooms, which some guests found inadequate. Additionally, a few rooms have ventilation issues due to the lack of windows or views of a dim courtyard, which can lead to a musty odor. Despite these minor drawbacks, the overall guest experience at Alteza Polanco remains largely positive, especially in terms of room quality and guest service.
Alteza Polanco stands out for its impeccable cleanliness, as consistently highlighted by guests in their reviews. The hotel upholds a high standard of tidiness throughout its premises, ensuring that rooms and facilities are spotless. This attention to cleanliness contributes to an overall sense of excellence in hospitality. The spacious and well-maintained rooms offer a comfortable stay, free from any concerns regarding the upkeep. Additionally, the hotel’s cleanliness complements its excellent location, making it a well-regarded choice for travelers who prioritize both hygiene and convenience.
Alteza Polanco consistently receives praise for its outstanding staff, who leave a lasting impression on guests with their friendliness and attentiveness. The team, including key players like Mrs. Perla, is noted for providing kind and effective service, ensuring that every interaction is pleasant and seamless. Guests frequently comment on the excellent and considerate attention they receive throughout their stay, from the reception desk to the room staff. This level of care and professionalism contributes significantly to a warm and welcoming atmosphere, making guests feel valued and well-cared for during their visit. The staff's commitment to service excellence is a defining feature of the Alteza Polanco experience.
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Location
Rooms
While the majority of feedback is positive, there are a few areas that could benefit from improvement, such as the lighting in the rooms, which some guests found inadequate. Additionally, a few rooms have ventilation issues due to the lack of windows or views of a dim courtyard, which can lead to a musty odor. Despite these minor drawbacks, the overall guest experience at Alteza Polanco remains largely positive, especially in terms of room quality and guest service.
Cleanliness
Staff
No, Alteza Polanco doesn't have any pool.
Yes, a spa is available at Alteza Polanco.
No, Alteza Polanco doesn't allow dogs.
No, parking facilities aren't available at Alteza Polanco.
Yes, Alteza Polanco has a gym.
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