City Centro by Marriott Ciudad de Mexico
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Summary of reviewsCity Centro by Marriott Ciudad de Mexico is a highly praised boutique hotel located in the heart of Mexico City's Historic Center, making it an excellent base for sightseeing and exploring the vibrant surroundings. Guests commend its striking interior design, combining historical charm with modern amenities. The hotel's central yet quiet location near key attractions such as the Zócalo and Constitution Square ensures easy and safe pedestrian access to various sites. The staff's friendliness and attentiveness, exemplified by individuals like Rebeca and Angelica, significantly enhance the guest experience, making it feel welcoming and accommodating.
The rooftop terrace is a favorite among guests, offering delicious a la carte breakfasts with great service and a pleasant ambiance. While some guests suggest that the breakfast options could be expanded to include a buffet for more variety, the quality of the food and the view make it a memorable part of the stay.
Rooms are spacious, clean and stylishly furnished with a rustic touch, although some lack natural light, leading a few guests to feel the rooms are dark. Despite this, the overall comfort of the beds and amenities ensure a cozy stay. Cleanliness is a standout feature with many noting the impeccable housekeeping and well-maintained facilities, contributing to a fresh and comfortable environment.
The staff's exceptional service is consistently highlighted in reviews with many guests appreciating their helpfulness, professionalism and attention to detail. Specific employees are often mentioned for their outstanding service, contributing to a 5-star experience.
The free WiFi receives mixed reviews; while some find it reliable and fast, others encounter connectivity issues, indicating an area for potential improvement. The rooftop terrace, featuring a small plunge pool, is another highlight. Despite some remarks about the pool's temperature, its charm and the spectacular views it offers add to the hotel's appeal.
While the beds are generally comfortable, there are mixed opinions regarding their firmness with some guests finding them too hard. Overall, the positive feedback on the spacious, modern rooms and cozy beds outweighs these concerns.
For business travelers, the hotel's prime location, excellent condition and helpful staff make it an excellent choice. The rooftop area and small gym enhance its appeal and guests appreciate the hotel's good value for money.
In summary, City Centro by Marriott Ciudad de Mexico offers a stylish, comfortable and centrally-located option for travelers with standout staff service and a charming rooftop terrace, making it a top choice for exploring Mexico City.
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The rooftop terrace is a favorite among guests, offering delicious a la carte breakfasts with great service and a pleasant ambiance. While some guests suggest that the breakfast options could be expanded to include a buffet for more variety, the quality of the food and the view make it a memorable part of the stay.
Rooms are spacious, clean and stylishly furnished with a rustic touch, although some lack natural light, leading a few guests to feel the rooms are dark. Despite this, the overall comfort of the beds and amenities ensure a cozy stay. Cleanliness is a standout feature with many noting the impeccable housekeeping and well-maintained facilities, contributing to a fresh and comfortable environment.
The staff's exceptional service is consistently highlighted in reviews with many guests appreciating their helpfulness, professionalism and attention to detail. Specific employees are often mentioned for their outstanding service, contributing to a 5-star experience.
The free WiFi receives mixed reviews; while some find it reliable and fast, others encounter connectivity issues, indicating an area for potential improvement. The rooftop terrace, featuring a small plunge pool, is another highlight. Despite some remarks about the pool's temperature, its charm and the spectacular views it offers add to the hotel's appeal.
While the beds are generally comfortable, there are mixed opinions regarding their firmness with some guests finding them too hard. Overall, the positive feedback on the spacious, modern rooms and cozy beds outweighs these concerns.
For business travelers, the hotel's prime location, excellent condition and helpful staff make it an excellent choice. The rooftop area and small gym enhance its appeal and guests appreciate the hotel's good value for money.
In summary, City Centro by Marriott Ciudad de Mexico offers a stylish, comfortable and centrally-located option for travelers with standout staff service and a charming rooftop terrace, making it a top choice for exploring Mexico City.
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Guest Reviews
Situated in the heart of Mexico City's Historic Center, City Centro by Marriott Ciudad de Mexico enjoys a prime location that garners widespread praise from guests. Its central position makes it a superb base for sightseeing on foot with key tourist sites and attractions such as the Zócalo, Constitution Square and the Palace of Arts just a short walk away. Visitors cite the quietness of the area despite its central location, fostering a sense of safety and ease for travelers. This boutique hotel stands out for its historical charm, striking interior design and modern amenities including spacious common areas and a rooftop bar. A combination of friendly and attentive staff, exemplified by individuals like Sebastian who provides excellent service in English, enhances the overall guest experience. Cleanliness and comfort are consistent themes in the reviews, ensuring a pleasant stay. With a location ideal for both shopping and dining and decor that captivates, City Centro by Marriott not only meets but often exceeds guest expectations, making it a top choice for exploring downtown Mexico City.
City Centro by Marriott Ciudad de Mexico offers a mixed breakfast experience, largely positive but with room for improvement. Guests particularly enjoy the à la carte breakfasts served on the rooftop terrace, praising the delicious and tasty food, great service and pleasant ambiance with a nice view. The restaurant staff receive accolades for their excellent attention and the affordable prices enhance the overall dining experience. Many find the breakfast to be good with some guests highlighting the terrific vibe and ambiance of the area.
However, some guests found the breakfast options limited and suggested a buffet would be more appropriate. A few have mentioned that the breakfast could be enhanced to provide more variety and better value, as current offerings can seem plain and insufficient. Despite these critiques, the rooftop terrace remains a favorite spot due to its setting and the quality of its food, making it a memorable part of staying at City Centro.
City Centro by Marriott Ciudad de Mexico offers travelers stylish and comfortable accommodations right in the heart of Mexico's historic city center. Reviews highlight the rooms as spacious, clean and designed with a rustic touch that exudes quality. The beds are noted to be incredibly comfortable with amenities that cater to a modern and cozy stay. Rooms are often described as large and beautifully furnished, contributing to a luxurious atmosphere.
However, there are some recurring comments regarding the lack of natural light, as many rooms do not have windows. This results in some rooms feeling dark or even a bit claustrophobic. Additionally, while the rooms are well-maintained and clean, the design of the bathroom does not offer complete privacy, which might be a consideration for those seeking more seclusion.
Despite these points, guests consistently praise the rooms for their comfort and style, as well as the helpfulness of the staff. The location of the hotel, being central and accessible, is also a significant advantage for travelers wishing to explore the vibrant surroundings.
City Centro by Marriott Ciudad de Mexico offers a mix of experiences when it comes to bed comfort. While many guests rave about the beds being incredibly comfy with some describing them as deliciously comfortable, others found the beds to be too hard or firm, leading to discomfort. The hotel seems to cater well to those who prefer a more supportive bed, though a few guests felt the mattresses were old and cheap. Despite the mixed reviews, the positive comments overwhelmingly highlight spacious, modern rooms with large and cozy beds, complemented by ample pillows. The overall comfort of the rooms and beds enhances the beautiful concept of the hotel. For most visitors, the beds strike the right balance between comfort and support, ensuring a restful stay in a stylish setting.
City Centro by Marriott Ciudad de Mexico stands out for its exceptional cleanliness, consistently praised by guests. Many reviews highlight the spotless rooms, impeccable housekeeping and the overall cleanliness of the facilities. The combination of modern design and clean, stylish rooms adds to the hotel's allure, making it a refreshing escape from the bustling city noise.
Guests also appreciate the well-maintained decor and the hotel’s fresh ambience, especially during hot weather. Despite some isolated concerns about mold smell and occasional lapses in refilling amenities, the majority find the hotel to be super clean and comfortable. The friendly and helpful staff contribute to a pleasant stay, ensuring that both the cleanliness and service standards are upheld.
The clean and spacious rooms, along with the beautifully modern facilities, offer a comfortable and peaceful environment. Guests enjoy the convenience of a well-located hotel with clean common areas, including a clean rooftop restaurant. The quiet and fresh atmosphere, combined with the stylish interior design, creates a satisfying experience for travelers seeking comfort and cleanliness in Mexico City.
The staff at City Centro by Marriott Ciudad de Mexico consistently excel in providing exceptional service to their guests. Reviews frequently highlight the staff's friendly, helpful and attentive nature. Guests have noted that the front desk team is particularly professional and accommodating, swiftly addressing issues such as noise complaints by changing rooms. Restaurant staff also receive praise for their excellent attention to detail.
Specific employees are commended for their exceptional service; for instance, Rebeca at the check-in desk is described as incredible and always ready to help, while Angelica at reception is noted for her kindness and helpfulness. Mr. Miguel is mentioned as being particularly attentive and kind.
Overall, the staff are characterized by their communicative approach, patience and eagerness to go out of their way to accommodate guests. This dedication is apparent in various small acts, such as assisting with pre-departure Covid tests and ensuring that guests feel welcomed and cared for. The treatment from the staff is frequently described as fantastic, excellent and even providing a 5-star experience. Such consistent positive feedback underscores the team's ability to make every guest feel special and well cared for during their stay.
City Centro by Marriott Ciudad de Mexico has received mixed feedback regarding its WiFi. Some guests reported reliable and fast internet access, described as good and stable, which is essential for both leisure and business travelers. The provided Wi-Fi service is free, adding to the convenience. However, a number of guests encountered issues during their stay with instances of the Wi-Fi being unavailable for several days or connection difficulties. Although many found the Wi-Fi satisfactory, others noted that it was not working properly, highlighting an area for potential improvement.
City Centro by Marriott Ciudad de Mexico offers an inviting rooftop terrace that many guests appreciate. The terrace features a small but delightful plunge pool, providing a charming way to cool off after a day of exploring the city. Despite some remarks about the pool being more for show or having icy water, its overall appeal lies in the spectacular views and the tranquil ambiance it provides.
The rooftop bar and breakfast area add a lovely touch, making it a versatile spot for relaxation. Guests praise the rooftop as a great feature of the hotel, citing the well-maintained pool and the overall atmosphere as highlights. Whether lounging by the pool, enjoying a cocktail at the bar or taking in the cityscape, the rooftop space significantly enhances the stay at this very nice hotel.
City Centro by Marriott Ciudad de Mexico stands out as an excellent choice for business travelers. Guests note the hotel's excellent condition and commend its helpful and personable staff. The rooftop area is highlighted as great and the ambiance and decor also receive praise. The small gym is sufficient for a quick workout. Visitors appreciate the hotel's prime location with close proximity to main streets and attractions, making it convenient for both business and tourism. Overall, the hotel is highly recommended for its very good value for money.
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Location
Breakfast
However, some guests found the breakfast options limited and suggested a buffet would be more appropriate. A few have mentioned that the breakfast could be enhanced to provide more variety and better value, as current offerings can seem plain and insufficient. Despite these critiques, the rooftop terrace remains a favorite spot due to its setting and the quality of its food, making it a memorable part of staying at City Centro.
Rooms
However, there are some recurring comments regarding the lack of natural light, as many rooms do not have windows. This results in some rooms feeling dark or even a bit claustrophobic. Additionally, while the rooms are well-maintained and clean, the design of the bathroom does not offer complete privacy, which might be a consideration for those seeking more seclusion.
Despite these points, guests consistently praise the rooms for their comfort and style, as well as the helpfulness of the staff. The location of the hotel, being central and accessible, is also a significant advantage for travelers wishing to explore the vibrant surroundings.
Beds
Cleanliness
Guests also appreciate the well-maintained decor and the hotel’s fresh ambience, especially during hot weather. Despite some isolated concerns about mold smell and occasional lapses in refilling amenities, the majority find the hotel to be super clean and comfortable. The friendly and helpful staff contribute to a pleasant stay, ensuring that both the cleanliness and service standards are upheld.
The clean and spacious rooms, along with the beautifully modern facilities, offer a comfortable and peaceful environment. Guests enjoy the convenience of a well-located hotel with clean common areas, including a clean rooftop restaurant. The quiet and fresh atmosphere, combined with the stylish interior design, creates a satisfying experience for travelers seeking comfort and cleanliness in Mexico City.
Staff
Specific employees are commended for their exceptional service; for instance, Rebeca at the check-in desk is described as incredible and always ready to help, while Angelica at reception is noted for her kindness and helpfulness. Mr. Miguel is mentioned as being particularly attentive and kind.
Overall, the staff are characterized by their communicative approach, patience and eagerness to go out of their way to accommodate guests. This dedication is apparent in various small acts, such as assisting with pre-departure Covid tests and ensuring that guests feel welcomed and cared for. The treatment from the staff is frequently described as fantastic, excellent and even providing a 5-star experience. Such consistent positive feedback underscores the team's ability to make every guest feel special and well cared for during their stay.
Wi-Fi
Pool
The rooftop bar and breakfast area add a lovely touch, making it a versatile spot for relaxation. Guests praise the rooftop as a great feature of the hotel, citing the well-maintained pool and the overall atmosphere as highlights. Whether lounging by the pool, enjoying a cocktail at the bar or taking in the cityscape, the rooftop space significantly enhances the stay at this very nice hotel.
Business
Yes, City Centro by Marriott Ciudad de Mexico has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at City Centro by Marriott Ciudad de Mexico.
Yes, City Centro by Marriott Ciudad de Mexico welcomes dogs.
No, parking facilities aren't available at City Centro by Marriott Ciudad de Mexico.
Yes, City Centro by Marriott Ciudad de Mexico has a gym.
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