City Express by Marriott Ciudad de Mexico Aeropuerto
Mexico City
19.42263000,
-99.09511100
,
Boulevard Puerto Aéreo No. 90 Col. Santa Cruz Aviación Delegación Venustiano Carranza
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Summary of reviewsCity Express by Marriott Ciudad de Mexico Aeropuerto stands out as a highly recommended choice for travelers, particularly due to its prime location near the Mexico City International Airport. Guests consistently praise its exceptional convenience, ideal for overnight stays, early morning flights or layovers. The hotel's free and reliable shuttle service to and from the airport adds to its appeal.
The area around the hotel is engaging with various dining and shopping options, alongside venues like Foro Sol and Palacio de los Deportes nearby. Despite its proximity to the airport, the hotel maintains a peaceful atmosphere thanks to effective soundproofing. The facilities are praised for their cleanliness and modernity with comfortable, practical rooms.
The breakfast experience receives mixed reviews—while many guests appreciated its inclusion, taste and early availability, others cited a lack of variety and sustainability concerns due to disposable plates. On the other hand, the 24/7 room service for dinner is commended for convenience, though opinions on food quality are mixed.
In terms of accommodation, guests highlight the rooms as modern, spacious and clean, equipped with comfortable beds and necessary amenities for a short stay. However, noise issues and minor maintenance concerns were occasionally reported.
Cleanliness is a significant strength with guests frequently noting the spotless state of rooms and common areas. The staff at the hotel receive high praise for their friendliness, helpfulness and efficient service, enhancing the overall guest experience.
WiFi connectivity is a notable drawback with many guests reporting slow speeds and unstable connections, particularly on higher floors. The comfort of the beds receives varied opinions with mostly positive feedback on their comfort and cleanliness.
Overall, City Express by Marriott Ciudad de Mexico Aeropuerto is highly regarded for its convenience, cleanliness, modern facilities and friendly staff. The hotel offers good value, especially for short stays and layovers, despite some areas needing improvement. It remains a solid choice for business and leisure travelers seeking a dependable and comfortable stay near the airport.
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The area around the hotel is engaging with various dining and shopping options, alongside venues like Foro Sol and Palacio de los Deportes nearby. Despite its proximity to the airport, the hotel maintains a peaceful atmosphere thanks to effective soundproofing. The facilities are praised for their cleanliness and modernity with comfortable, practical rooms.
The breakfast experience receives mixed reviews—while many guests appreciated its inclusion, taste and early availability, others cited a lack of variety and sustainability concerns due to disposable plates. On the other hand, the 24/7 room service for dinner is commended for convenience, though opinions on food quality are mixed.
In terms of accommodation, guests highlight the rooms as modern, spacious and clean, equipped with comfortable beds and necessary amenities for a short stay. However, noise issues and minor maintenance concerns were occasionally reported.
Cleanliness is a significant strength with guests frequently noting the spotless state of rooms and common areas. The staff at the hotel receive high praise for their friendliness, helpfulness and efficient service, enhancing the overall guest experience.
WiFi connectivity is a notable drawback with many guests reporting slow speeds and unstable connections, particularly on higher floors. The comfort of the beds receives varied opinions with mostly positive feedback on their comfort and cleanliness.
Overall, City Express by Marriott Ciudad de Mexico Aeropuerto is highly regarded for its convenience, cleanliness, modern facilities and friendly staff. The hotel offers good value, especially for short stays and layovers, despite some areas needing improvement. It remains a solid choice for business and leisure travelers seeking a dependable and comfortable stay near the airport.
Hotel Taking Steps Towards Sustainability
Business Hotel
Accessible Hotel
4-Star Hotel
Guest Reviews
City Express by Marriott Ciudad de Mexico Aeropuerto is a highly favored choice for travelers due to its prime location close to the Mexico City International Airport. Guests consistently highlight its exceptional convenience, making it ideal for overnight stays, early morning flights or layovers between connections. The hotel's free and punctual shuttle service to and from the airport is often praised for its reliability and efficiency.
The area surrounding the hotel is also noted for being surprisingly engaging with several food areas, shopping malls and venues like Foro Sol and Palacio de los Deportes conveniently nearby. Despite its proximity to the airport, the hotel maintains a peaceful atmosphere, thanks to soundproofing that wards off noise from passing planes.
In addition to its optimal location, the hotel stands out for its cleanliness and modern facilities. Guests appreciate the overall comfort, practical rooms and the hotel's commitment to cleanliness and organization. The friendly and attentive staff further enhance the experience, consistently receiving commendations for their helpfulness and efficient service.
Moreover, the ease of booking, even at the last minute, adds to the hotel's appeal, making it a reliable option for travelers in need of a quick and convenient stay near the airport. Overall, City Express by Marriott Ciudad de Mexico Aeropuerto blends location, convenience and quality, catering perfectly to those looking to stay close to the airport with all necessary amenities at hand.
Guest reviews of the breakfast at City Express by Marriott Ciudad de Mexico Aeropuerto highlight a mixed experience. On the positive side, many guests appreciated the inclusion of breakfast in their stay and found it very delicious, complete and with good variety. Some mentioned the professionalism of the breakfast service, the helpful staff and the early availability which is convenient for early flights. The taste of the food was often praised with particular mentions of it being delicious and clean.
However, there are several critiques regarding the breakfast offering. Many reviews pointed out the simplicity and lack of variety, describing it as basic, repetitive and sometimes cold. The use of disposable plates and cutlery was a common complaint, citing sustainability concerns and a lack of a premium feel. Some guests felt that the breakfast area was too small and uncomfortable. The breakfast service starting time of 7 am was inconvenient for early travelers and some reviews noted that the breakfast was not replenished in a timely manner.
In summary, while the breakfast at City Express by Marriott Ciudad de Mexico Aeropuerto has its strengths in taste and service, it could benefit from addressing variety, presentation and sustainability to enhance the overall guest experience.
City Express by Marriott Ciudad de Mexico Aeropuerto offers a unique dining experience predominantly through its 24/7 room service, as there is no bar or traditional restaurant within the hotel premises. Reviewers have praised the convenience of being able to order food at any hour with late-night and last-night services receiving particular commendation. However, the quality of the food has received mixed feedback. Some guests found the room service dishes to be very good, noting a variety of Mexican options and prompt delivery, while others found the food quality to be inconsistent or limited in variety. Highlights include quick service with meals served on ceramic plates and the option to order chicken sandwiches and tortilla soup directly to the room.
Despite the positive feedback regarding the availability and convenience of room service, some guests expressed a preference for more diverse dining options and mentioned a lack of nearby leisure or dining services. The absence of an onsite restaurant means guests occasionally had to find alternative dining solutions outside the hotel. Additionally, there were comments about ordering mistakes and issues with some staff not speaking English, which posed minor inconveniences. While some guests found the complimentary breakfast to be underwhelming, the food service overall provides a workable solution for those needing a quick, convenient and sometimes quite satisfactory meal during their stay.
Guests at City Express by Marriott Ciudad de Mexico Aeropuerto have highlighted a variety of features about the rooms with a mix of positive and negative feedback. Positively, many reviewers praised the rooms as modern, spacious and very clean, emphasizing the comfortable beds and effective room design. The rooms are well-equipped for short stays, including amenities such as a good-sized safety deposit box and multiple USB connections. Guests also appreciated the hotel’s peaceful ambiance, especially given its proximity to the airport and found the room service to be prompt and of good quality.
On the downside, several guests reported persistent noise issues, both from the hallways and neighboring rooms, indicating that the soundproofing might not be adequate. There were also mentions of maintenance issues, such as malfunctioning curtains, a lack of hot water and poorly cleaned or old towels. Specific complaints included a cold room upon arrival, no mini-fridge or coffee maker and occasional uncleanliness. Despite these issues, the overall comfort and cleanliness of the rooms received commendations from numerous guests, making it a recommendable choice for short-term stays. The hotel offers good value for money with practical and modern facilities, though a few improvements could enhance the overall guest experience.
City Express by Marriott Ciudad de Mexico Aeropuerto offers varied opinions on the comfort of its beds. Many guests highlighted the comfort of the beds, often using descriptors such as very comfortable, spacious and perfect for resting. Several reviews also noted the cleanliness of the bedding with repeated mentions of clean sheets. However, some guests expressed dissatisfaction, citing beds that were too hard, uncomfortable or in need of renewal. Additionally, there were comments on the pillows with a number of guests finding them to be either uncomfortable or too high. Despite these mixed reviews, some guests still found the beds to be the best part of their stay, contributing to an overall positive experience for many.
City Express by Marriott Ciudad de Mexico Aeropuerto has garnered positive reviews for its outstanding cleanliness. Guests consistently praised the immaculate state of the rooms, highlighting clean beds, spotless bathrooms and well-maintained facilities. Many reviews mentioned the hotel as being very clean, comfortable and conveniently located near the airport, making it an excellent choice for travelers. Modern and clean facilities, coupled with courteous staff, were repeatedly noted. Several guests mentioned the sparkling clean common areas and the high priority given to hygiene throughout the hotel. A few pointed out minor issues with cleanliness, particularly in communal areas and with linens, but overall, the feedback on cleanliness was overwhelmingly positive. The hotel's cleanliness, comfort and modern amenities make it a recommendable option for travelers looking for a clean and comfortable stay near the airport.
City Express by Marriott Ciudad de Mexico Aeropuerto generally receives high praise for its staff from guests. Many visitors commend the staff for being exceptionally friendly, helpful and attentive. The front desk team often earns accolades for their prompt and considerate service, contributing significantly to a smooth check-in and check-out experience. Specific employees, such as receptionists Michele and Fernanda, are highlighted for their positive attitudes and courteous demeanor.
The hotel's staff is noted for their kindness and willingness to assist, often going out of their way to accommodate guests' needs, including dietary restrictions and early breakfast requests. The transport service, especially the punctual shuttle to and from the airport, is another frequently appreciated feature.
While the majority of the reviews are positive, mentioning the staff's dedication to providing excellent customer service, there are occasional remarks about unfriendly or unprofessional behavior. However, these instances appear to be exceptions rather than the rule. Overall, the staff's friendly and helpful nature greatly enhances the guest experience at this hotel.
When it comes to the WiFi experience at City Express by Marriott Ciudad de Mexico Aeropuerto, the reviews paint a mixed picture. On the positive side, some guests reported good internet service with easy accessibility. However, the majority of the reviews indicate significant issues, including slow speeds, intermittent connections and weak signals, especially in rooms on higher floors. Many guests mentioned that the WiFi was almost never available, unreliable and did not work well with laptops. There were also instances where the internet failed to connect altogether, leading to poor experiences during their stay. Despite the hotel's other amenities and advantages, the internet quality appears to be a notable drawback.
City Express by Marriott Ciudad de Mexico Aeropuerto comes highly recommended for family stays and transit travelers thanks to its good service and reliable facilities. Guests noted the hotel to be safe and clean with friendly and efficient staff. The rooms received praise for their comfort and cleanliness with some guests even noting that it exceeded their expectations.
The free shuttle service adds convenience for those needing to get to and from the nearby airport. The hotel also offers the option for late check-out, which many found beneficial. The dining experience met service standards, even though some mentioned the preference for shower gels over bar soaps and issues with TV quality.
Despite some mixed opinions on its four-star rating—where some felt it fell short, others found it to be of great value and fitting the price point. Overall, guests found City Express by Marriott to be very convenient with high standards suitable for short stays and layovers.
City Express by Marriott Ciudad de Mexico Aeropuerto is a fitting choice for business travelers, offering a range of essential amenities. The hotel provides clean and comfortable rooms, suited perfectly for business accommodation. Guests have noted the professionalism and punctuality of the staff, emphasizing the hotel's focus on delivering a reliable business-class service.
The hotel is well-located and offers convenient features such as free shuttle services to and from the airport, though there have been occasional delays. For those driving, car parking is available, adding to the convenience. The facilities cater well to busy business travel needs with business services, meeting rooms and suitable internet connectivity, although some guests have experienced issues with the WiFi.
Despite minor drawbacks such as some administrative hiccups and reported high prices, the overall value for money is considered excellent. For short, overnight stays, the hotel remains a solid recommendation for business travelers seeking practical and essential services.
City Express by Marriott Ciudad de Mexico Aeropuerto is highly regarded for its accessibility and convenience, especially for travelers with disabilities. The hotel is situated near the Benito Juarez Airport, making it an ideal spot for those looking to stay close to their flights. Its accessibility extends beyond the proximity to the airport, as the accommodation is easily reachable and practical with good public transport options nearby.
Guests noted that the hotel offers a free airport shuttle service, which adds to the ease of transportation. The facility itself is spacious and accessible via a lift, ensuring that guests with mobility issues can navigate comfortably. Reviews highlighted the comfort of the beds and the overall cleanliness and good acoustic conditions of the rooms. Despite some details of wear and tear that could be improved, the facilities and services were praised as impeccable.
For those needing to stay overnight before or after a flight, the hotel’s practicality and 24-hour parking availability were significant pluses. It serves as a convenient and comfortable base for business travelers and is accessible with ease. Overall, the hotel's location and the array of accessible features make it a commendable choice for travelers with different needs.
City Express by Marriott Ciudad de Mexico Aeropuerto offers a luxurious experience characterized by its modern and minimalist design. The hotel's facilities are impeccable and beautiful, contributing to a high-end atmosphere. Guests consistently praise the high level of service with terms like luxury service and excellent service frequently used. The rooms are described as luxurious and well-equipped, adding to the overall ambiance of opulence. Though some mention the high cost and occasional missing products, the general consensus highlights the hotel as a very modern, comfortable and upscale choice for travelers.
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Location
The area surrounding the hotel is also noted for being surprisingly engaging with several food areas, shopping malls and venues like Foro Sol and Palacio de los Deportes conveniently nearby. Despite its proximity to the airport, the hotel maintains a peaceful atmosphere, thanks to soundproofing that wards off noise from passing planes.
In addition to its optimal location, the hotel stands out for its cleanliness and modern facilities. Guests appreciate the overall comfort, practical rooms and the hotel's commitment to cleanliness and organization. The friendly and attentive staff further enhance the experience, consistently receiving commendations for their helpfulness and efficient service.
Moreover, the ease of booking, even at the last minute, adds to the hotel's appeal, making it a reliable option for travelers in need of a quick and convenient stay near the airport. Overall, City Express by Marriott Ciudad de Mexico Aeropuerto blends location, convenience and quality, catering perfectly to those looking to stay close to the airport with all necessary amenities at hand.
Breakfast
However, there are several critiques regarding the breakfast offering. Many reviews pointed out the simplicity and lack of variety, describing it as basic, repetitive and sometimes cold. The use of disposable plates and cutlery was a common complaint, citing sustainability concerns and a lack of a premium feel. Some guests felt that the breakfast area was too small and uncomfortable. The breakfast service starting time of 7 am was inconvenient for early travelers and some reviews noted that the breakfast was not replenished in a timely manner.
In summary, while the breakfast at City Express by Marriott Ciudad de Mexico Aeropuerto has its strengths in taste and service, it could benefit from addressing variety, presentation and sustainability to enhance the overall guest experience.
Dinner
Despite the positive feedback regarding the availability and convenience of room service, some guests expressed a preference for more diverse dining options and mentioned a lack of nearby leisure or dining services. The absence of an onsite restaurant means guests occasionally had to find alternative dining solutions outside the hotel. Additionally, there were comments about ordering mistakes and issues with some staff not speaking English, which posed minor inconveniences. While some guests found the complimentary breakfast to be underwhelming, the food service overall provides a workable solution for those needing a quick, convenient and sometimes quite satisfactory meal during their stay.
Rooms
On the downside, several guests reported persistent noise issues, both from the hallways and neighboring rooms, indicating that the soundproofing might not be adequate. There were also mentions of maintenance issues, such as malfunctioning curtains, a lack of hot water and poorly cleaned or old towels. Specific complaints included a cold room upon arrival, no mini-fridge or coffee maker and occasional uncleanliness. Despite these issues, the overall comfort and cleanliness of the rooms received commendations from numerous guests, making it a recommendable choice for short-term stays. The hotel offers good value for money with practical and modern facilities, though a few improvements could enhance the overall guest experience.
Beds
Cleanliness
Staff
The hotel's staff is noted for their kindness and willingness to assist, often going out of their way to accommodate guests' needs, including dietary restrictions and early breakfast requests. The transport service, especially the punctual shuttle to and from the airport, is another frequently appreciated feature.
While the majority of the reviews are positive, mentioning the staff's dedication to providing excellent customer service, there are occasional remarks about unfriendly or unprofessional behavior. However, these instances appear to be exceptions rather than the rule. Overall, the staff's friendly and helpful nature greatly enhances the guest experience at this hotel.
Wi-Fi
4 Star
The free shuttle service adds convenience for those needing to get to and from the nearby airport. The hotel also offers the option for late check-out, which many found beneficial. The dining experience met service standards, even though some mentioned the preference for shower gels over bar soaps and issues with TV quality.
Despite some mixed opinions on its four-star rating—where some felt it fell short, others found it to be of great value and fitting the price point. Overall, guests found City Express by Marriott to be very convenient with high standards suitable for short stays and layovers.
Business
The hotel is well-located and offers convenient features such as free shuttle services to and from the airport, though there have been occasional delays. For those driving, car parking is available, adding to the convenience. The facilities cater well to busy business travel needs with business services, meeting rooms and suitable internet connectivity, although some guests have experienced issues with the WiFi.
Despite minor drawbacks such as some administrative hiccups and reported high prices, the overall value for money is considered excellent. For short, overnight stays, the hotel remains a solid recommendation for business travelers seeking practical and essential services.
Accessible
Guests noted that the hotel offers a free airport shuttle service, which adds to the ease of transportation. The facility itself is spacious and accessible via a lift, ensuring that guests with mobility issues can navigate comfortably. Reviews highlighted the comfort of the beds and the overall cleanliness and good acoustic conditions of the rooms. Despite some details of wear and tear that could be improved, the facilities and services were praised as impeccable.
For those needing to stay overnight before or after a flight, the hotel’s practicality and 24-hour parking availability were significant pluses. It serves as a convenient and comfortable base for business travelers and is accessible with ease. Overall, the hotel's location and the array of accessible features make it a commendable choice for travelers with different needs.
Luxury
No, City Express by Marriott Ciudad de Mexico Aeropuerto doesn't have any pool.
No, a spa isn't available at City Express by Marriott Ciudad de Mexico Aeropuerto.
No, City Express by Marriott Ciudad de Mexico Aeropuerto doesn't allow dogs.
No, parking facilities aren't available at City Express by Marriott Ciudad de Mexico Aeropuerto.
No, City Express by Marriott Ciudad de Mexico Aeropuerto doesn't have a gym.
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