City Express by Marriott La Raza
Mexico City
19.46829000,
-99.14437300
,
Calzada Vallejo No. 296, San Francisco Xocotitla
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Summary of reviewsCity Express by Marriott La Raza is highly praised for its outstanding location, which offers exceptional convenience and accessibility. Nestled near La Raza hospital, the hotel is just a short distance from the north bus station and Mexico City airport, making it an ideal choice for travelers. The presence of a metrobús stop right in front of the hotel further enhances the ease of navigating various parts of Mexico City. Additionally, being situated inside a shopping plaza, guests have immediate access to a range of services such as cinemas, restaurants and pharmacies, making it a practical choice for both short-term and long-term stays. The hotel's proximity to Arena Ciudad de Mexico and surrounding shopping centers and medical offices adds to its appeal.
The cleanliness of City Express by Marriott La Raza is another strong point with guests consistently noting the spotless and well-maintained rooms and facilities. The atmosphere is described as tranquil and comfortable, despite the hotel's location on a busy main road. The modern amenities and clean environment, combined with comfortable accommodations and functional air conditioning, contribute to a pleasant experience.
The staff receive frequent commendations for their exceptional service and friendliness. Reviewers highlight the courteous, professional and attentive nature of the staff, particularly those at the reception. Although there are occasional comments about unhelpful behavior from night staff, the overall sentiment is positive with many guests noting that the quality of staff greatly enhanced their stay.
However, some areas at City Express by Marriott La Raza could use improvement. The breakfast receives mixed reviews; while some find it excellent and delicious, others criticize its lack of variety and basic offerings. There are also complaints regarding the use of disposable plates and cutlery, as well as inconsistencies in coffee service.
The rooms, while generally clean and comfortable, come with some issues. Guests have noted small room sizes, insufficient ventilation and problems with noise insulation. There are also occasional mentions of dust, unclean toilets and issues with room key cards and air conditioning.
The wifi service receives mixed feedback with some guests praising its stability and speed, while others point out issues with connectivity and setup. The parking facilities are noted as secure and conveniently located, though guests should be aware of additional charges and the potentially small parking spaces.
City Express by Marriott La Raza is particularly well-suited for business travelers. The hotel offers practical amenities like meeting rooms and a strong Wi-Fi connection. Its location, value for money and reliable services make it a good choice for working stays.
Overall, City Express by Marriott La Raza offers a convenient and comfortable option for visitors to Mexico City, excelling in cleanliness, location and service, while having room for improvement in breakfast offerings, room ventilation and wifi consistency.
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The cleanliness of City Express by Marriott La Raza is another strong point with guests consistently noting the spotless and well-maintained rooms and facilities. The atmosphere is described as tranquil and comfortable, despite the hotel's location on a busy main road. The modern amenities and clean environment, combined with comfortable accommodations and functional air conditioning, contribute to a pleasant experience.
The staff receive frequent commendations for their exceptional service and friendliness. Reviewers highlight the courteous, professional and attentive nature of the staff, particularly those at the reception. Although there are occasional comments about unhelpful behavior from night staff, the overall sentiment is positive with many guests noting that the quality of staff greatly enhanced their stay.
However, some areas at City Express by Marriott La Raza could use improvement. The breakfast receives mixed reviews; while some find it excellent and delicious, others criticize its lack of variety and basic offerings. There are also complaints regarding the use of disposable plates and cutlery, as well as inconsistencies in coffee service.
The rooms, while generally clean and comfortable, come with some issues. Guests have noted small room sizes, insufficient ventilation and problems with noise insulation. There are also occasional mentions of dust, unclean toilets and issues with room key cards and air conditioning.
The wifi service receives mixed feedback with some guests praising its stability and speed, while others point out issues with connectivity and setup. The parking facilities are noted as secure and conveniently located, though guests should be aware of additional charges and the potentially small parking spaces.
City Express by Marriott La Raza is particularly well-suited for business travelers. The hotel offers practical amenities like meeting rooms and a strong Wi-Fi connection. Its location, value for money and reliable services make it a good choice for working stays.
Overall, City Express by Marriott La Raza offers a convenient and comfortable option for visitors to Mexico City, excelling in cleanliness, location and service, while having room for improvement in breakfast offerings, room ventilation and wifi consistency.
Hotel Taking Steps Towards Sustainability
Business Hotel
Hotel with Parking
4-Star Hotel
Guest Reviews
City Express by Marriott La Raza stands out primarily due to its exceptional location, which receives consistent praise from guests. Situated near La Raza hospital, the hotel offers convenient proximity for medical visits and is well-connected with a metrobús stop right in front, making it easy to navigate various parts of Mexico City. In addition, it's conveniently positioned close to the north bus station and Mexico City airport, making it an ideal choice for travelers.
The hotel is nestled inside a shopping plaza, providing guests with access to a variety of services, such as a cinema, restaurants, fast food outlets and a pharmacy, meaning that essentials are always within reach. This location minimizes the need for extensive travel, making it highly convenient for both short-term and long-term stays.
The tranquility of the hotel, despite its placement on a busy main road, is another highlight. Guests appreciate the peaceful atmosphere and the clean, comfortable rooms, which are complemented by attentive staff and good facilities including comfortable beds and functional air conditioning.
For those attending events at Arena Ciudad de Mexico, the hotel is perfectly situated, offering easy access to the venue. The surrounding area includes numerous shopping centers and medical offices, which enhances the convenience factor even more.
In summary, the excellent location of City Express by Marriott La Raza, coupled with its cleanliness, comfort and range of nearby amenities, makes it a convenient and practical choice for visitors to Mexico City.
The breakfast at City Express by Marriott La Raza garners mixed reviews from guests. Many appreciate the breakfast, describing it as excellent, delicious and very good with some noting it exceeds expectations and is well-seasoned. However, there are recurring criticisms regarding the lack of variety and the basic or repetitive nature of the offerings. Some guests found the quality mediocre with issues such as tasteless food, insufficient options and the use of disposable plates and cutlery being mentioned. Additionally, there are several complaints about the coffee service, often citing malfunctioning machines or limited availability. Despite these drawbacks, the breakfast is generally considered acceptable and sufficient by some, while others believe significant improvements are necessary. Overall, it seems the quality and variety of the breakfast could be enhanced to meet guests' expectations more consistently.
City Express by Marriott La Raza provides a generally comfortable and clean stay with some mixed reviews on room experiences. Many guests praised the rooms for being very clean, comfortable and practical, citing excellent customer service and the hotel's convenient location within a mall with access to cafes and a supermarket. Some rooms were highlighted as spacious and modern with good-sized beds, practical design and clean, well-kept facilities.
However, there were recurrent mentions of small room sizes, insufficient ventilation and issues with noise insulation. Some guests encountered rooms without windows or with views obstructed by walls, which impacted their stay negatively. A few reviews also noted cleanliness issues in specific rooms, such as dust, unclean toilets and bed sheets needing replacement. The room temperature and air conditioning problems were mentioned, as well as occasional difficulties with room key cards.
Overall, while the hotel offers good value with clean and comfortable accommodations, prospective guests might want to confirm room specifications and consider potential size and ventilation concerns.
Guests at City Express by Marriott La Raza frequently comment on the comfort of the beds with many finding them to be very comfortable, big and conducive to a restful night's sleep. Positive feedback highlights super comfortable beds and delightful pillows, contributing to a pleasant stay. However, a few guests noted that some mattresses were firmer than preferred or too thin and that the pillows could be uncomfortable or small. Despite this, cleanliness seems to be consistently maintained with clean beds being a recurring theme. It appears that while bed comfort generally receives high marks, individual preferences on mattress firmness and pillow size vary among guests.
City Express by Marriott La Raza consistently receives positive feedback regarding its cleanliness. Guests frequently highlight that the rooms and facilities are very clean with impeccably tidy and spotless environments. The hotel's modern and well-maintained facilities also receive praise, contributing to an overall pleasant stay. Rooms are not only clean but also comfortable, allowing guests to rest easy during their visit. Efficient check-in and check-out processes, combined with excellent customer service, further enhance the experience.
However, there are occasional mentions of minor cleanliness issues. Some guests noted dirty sheets, floors that were not always swept and worn-out bathroom curtains. A few reviews also pointed out specific areas needing improvement, such as clogged showers and unclean towels, which detracted from an otherwise positive experience.
Despite these isolated incidents, the overarching sentiment among guests is that City Express by Marriott La Raza meets high standards of cleanliness and provides a comfortable, well-maintained environment for travelers.
The guest reviews for 'City Express by Marriott La Raza' overwhelmingly highlight the exceptional service and friendliness of the staff. Many guests appreciated the courteous and professional treatment they received throughout their stay. Staff members, particularly those at the reception, were frequently described as kind, attentive and very helpful. Specific mentions note the excellent service provided by individuals like Shelly and Javier at the reception.
While complimenting the staff’s overall attentiveness and friendliness, guests also noted that they found the service efficient and prompt. The hospitality, cleanliness and cordial treatment from the employees contributed greatly to their positive experiences.
However, not all feedback was positive. Some guests reported issues, including rude behavior from the night staff and a lack of empathy from the front desk. The key card system for elevators was not adequately explained to some guests, leading to confusion.
In conclusion, while there were a few negative remarks, the majority of the reviews reflect a high level of satisfaction with the staff's performance. Their friendliness, professional demeanor and attentiveness were highly commended with many guests noting that their experiences were greatly enhanced by the exceptional service provided.
Visitors to City Express by Marriott La Raza have mixed feelings about the hotel's wifi service. While there are praises about the wifi connection being stable and fast, others pointed out issues like slow internet and inconsistent connectivity. Some guests found the wifi setup complicated and experienced problems with the internet failing occasionally. There are comments suggesting that the wifi signal in the rooms could be improved. However, a few highlighted that accessing the internet was hassle-free and satisfactory. Overall, though the wifi service has its strengths, there are areas that need attention to ensure a more consistent experience for all guests.
City Express by Marriott La Raza offers some secure and conveniently located parking options, though it's important for travelers to be aware of a few considerations. The parking facilities are noted as good with secure parking available in the plaza and adequate access. However, several reviewers pointed out that parking can be complicating and often comes with an additional daily charge. The spaces tend to be small, which might not be suitable for larger vehicles and there is no free parking available; guests usually need to pay for parking, either directly at the hotel or at a nearby shopping mall. Despite these issues, the presence of a nearby shopping center offering parking can be a useful alternative. Nonetheless, it is advisable for guests to inquire about parking reservations in advance to avoid any inconvenience.
City Express by Marriott La Raza offers a good experience for work with clean and technically functioning facilities. The hotel provides excellent value for money with good service and a good cost-benefit ratio. Its well-located premises make it convenient for business travelers. Guests consistently find the hotel to be a very good choice, describing it as great and luxurious. Everything else about the hotel meets expectations, though the breakfast could be improved. Its truly 24/7 services cater well to busy schedules, ensuring a comfortable and reliable stay.
City Express by Marriott La Raza is well-regarded as an ideal hotel for work stays, tailored specifically for business travelers. The hotel provides practical and functional amenities including meeting rooms and reception room designs that cater to professional needs. Despite a minor issue with invoicing for two rooms, the overall feedback suggests it is an efficient choice for work purposes, offering computer services and a strong Wi-Fi connection.
The hotel's location is repeatedly highlighted as convenient and close to essential areas, making it easy for guests to navigate their business commitments. The presence of dedicated internet spaces and reliable access further enhances its appeal.
Friendly service and a good value for money round off the hotel's advantages, making it an excellent option for resting during business trips. The business area is specifically noted as very good, positioning City Express by Marriott La Raza as a recommended executive hotel for those seeking a balance of practicality and comfort.
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Location
The hotel is nestled inside a shopping plaza, providing guests with access to a variety of services, such as a cinema, restaurants, fast food outlets and a pharmacy, meaning that essentials are always within reach. This location minimizes the need for extensive travel, making it highly convenient for both short-term and long-term stays.
The tranquility of the hotel, despite its placement on a busy main road, is another highlight. Guests appreciate the peaceful atmosphere and the clean, comfortable rooms, which are complemented by attentive staff and good facilities including comfortable beds and functional air conditioning.
For those attending events at Arena Ciudad de Mexico, the hotel is perfectly situated, offering easy access to the venue. The surrounding area includes numerous shopping centers and medical offices, which enhances the convenience factor even more.
In summary, the excellent location of City Express by Marriott La Raza, coupled with its cleanliness, comfort and range of nearby amenities, makes it a convenient and practical choice for visitors to Mexico City.
Breakfast
Rooms
However, there were recurrent mentions of small room sizes, insufficient ventilation and issues with noise insulation. Some guests encountered rooms without windows or with views obstructed by walls, which impacted their stay negatively. A few reviews also noted cleanliness issues in specific rooms, such as dust, unclean toilets and bed sheets needing replacement. The room temperature and air conditioning problems were mentioned, as well as occasional difficulties with room key cards.
Overall, while the hotel offers good value with clean and comfortable accommodations, prospective guests might want to confirm room specifications and consider potential size and ventilation concerns.
Beds
Cleanliness
However, there are occasional mentions of minor cleanliness issues. Some guests noted dirty sheets, floors that were not always swept and worn-out bathroom curtains. A few reviews also pointed out specific areas needing improvement, such as clogged showers and unclean towels, which detracted from an otherwise positive experience.
Despite these isolated incidents, the overarching sentiment among guests is that City Express by Marriott La Raza meets high standards of cleanliness and provides a comfortable, well-maintained environment for travelers.
Staff
While complimenting the staff’s overall attentiveness and friendliness, guests also noted that they found the service efficient and prompt. The hospitality, cleanliness and cordial treatment from the employees contributed greatly to their positive experiences.
However, not all feedback was positive. Some guests reported issues, including rude behavior from the night staff and a lack of empathy from the front desk. The key card system for elevators was not adequately explained to some guests, leading to confusion.
In conclusion, while there were a few negative remarks, the majority of the reviews reflect a high level of satisfaction with the staff's performance. Their friendliness, professional demeanor and attentiveness were highly commended with many guests noting that their experiences were greatly enhanced by the exceptional service provided.
Wi-Fi
Parking
4 Star
Business
The hotel's location is repeatedly highlighted as convenient and close to essential areas, making it easy for guests to navigate their business commitments. The presence of dedicated internet spaces and reliable access further enhances its appeal.
Friendly service and a good value for money round off the hotel's advantages, making it an excellent option for resting during business trips. The business area is specifically noted as very good, positioning City Express by Marriott La Raza as a recommended executive hotel for those seeking a balance of practicality and comfort.
No, City Express by Marriott La Raza doesn't have any pool.
No, a spa isn't available at City Express by Marriott La Raza.
No, City Express by Marriott La Raza doesn't allow dogs.
Yes, parking facilities are available at City Express by Marriott La Raza.
No, City Express by Marriott La Raza doesn't have a gym.
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