Doubletree By Hilton Mexico City Santa Fe
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Summary of reviewsDoubletree By Hilton Mexico City Santa Fe is highly regarded for its outstanding location in the Santa Fe district, making it an ideal choice for both business and leisure travelers. Visitors appreciate its proximity to key destinations such as the convention center and Expo BBVA Santa Fe, as well as nearby shopping centers and restaurants. The staff enhance the overall experience with their friendliness and professionalism, contributing to the hotel's warm and welcoming atmosphere.
The hotel excels in several areas, with breakfast offerings receiving positive feedback for their variety and attentive service. Guests describe the breakfast buffet as complete and delicious, despite occasional mixed reviews about specific dishes. Dinner experiences are generally favorable, with room service and à la carte options praised for their quality, although there are suggestions for improvement in menu variety and kitchen speed.
Rooms at the hotel are noted for their spaciousness, cleanliness, and modern comfort, with visitors particularly enjoying the comfortable beds and pillows. While there are some mentions of outdated décor and minor cleanliness issues, most guests find the accommodations pleasant and well-equipped, suitable for families and business travelers.
Cleanliness is a strong point, with guests frequently mentioning the hotel's high standards. However, some areas, such as towels and hallways, could benefit from more attention. The gym is well-maintained and appreciated for being 24 hours, providing a complete range of equipment and a pleasant workout atmosphere. Similarly, the indoor pool is favored for its comfortable temperature, though there are occasional concerns about cleanliness and accessibility.
Parking receives mixed reviews, primarily due to the valet-only service and associated costs, but some guests find it convenient and well-executed. For families, the hotel shines as a welcoming destination, offering modern amenities and delightful breakfast experiences that cater to both adults and children.
The hotel's beds are consistently praised for their extreme comfort, ensuring restful sleep for guests. Overall, Doubletree By Hilton Mexico City Santa Fe is esteemed for its excellent facilities and service, providing a high standard of hospitality often equated to five-star experiences. Particularly attractive for business travelers due to its location and amenities, the hotel is a recommended choice for those seeking comfort and convenience in Mexico City's vibrant Santa Fe district.
Categories
The hotel excels in several areas, with breakfast offerings receiving positive feedback for their variety and attentive service. Guests describe the breakfast buffet as complete and delicious, despite occasional mixed reviews about specific dishes. Dinner experiences are generally favorable, with room service and à la carte options praised for their quality, although there are suggestions for improvement in menu variety and kitchen speed.
Rooms at the hotel are noted for their spaciousness, cleanliness, and modern comfort, with visitors particularly enjoying the comfortable beds and pillows. While there are some mentions of outdated décor and minor cleanliness issues, most guests find the accommodations pleasant and well-equipped, suitable for families and business travelers.
Cleanliness is a strong point, with guests frequently mentioning the hotel's high standards. However, some areas, such as towels and hallways, could benefit from more attention. The gym is well-maintained and appreciated for being 24 hours, providing a complete range of equipment and a pleasant workout atmosphere. Similarly, the indoor pool is favored for its comfortable temperature, though there are occasional concerns about cleanliness and accessibility.
Parking receives mixed reviews, primarily due to the valet-only service and associated costs, but some guests find it convenient and well-executed. For families, the hotel shines as a welcoming destination, offering modern amenities and delightful breakfast experiences that cater to both adults and children.
The hotel's beds are consistently praised for their extreme comfort, ensuring restful sleep for guests. Overall, Doubletree By Hilton Mexico City Santa Fe is esteemed for its excellent facilities and service, providing a high standard of hospitality often equated to five-star experiences. Particularly attractive for business travelers due to its location and amenities, the hotel is a recommended choice for those seeking comfort and convenience in Mexico City's vibrant Santa Fe district.
Accessible Hotel
This Doubletree by Hilton hotel is wheelchair accessible, ensuring that guests with mobility challenges can comfortably access and move around the property.
Hotel with EV Charging Stations
Located in the Lomas de Santa Fe area, this DoubleTree offers EV charging, combining comfort with eco-friendly amenities. Guests appreciate the hotel's convenient location and services.
Hotel with Indoor Pool
Located in the Santa Fe business district, this hotel offers an indoor heated pool. Guests can enjoy a comfortable swim and access to the hotel's fitness center and spa facilities.
Hotel with Heated Pool
This hotel offers an indoor heated pool for guests to use. Additional amenities include a fitness center and a spa, providing a well-rounded set of facilities for recreation and wellness.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Hotel with Gym
4-Star Hotel
Guest Reviews
Nestled in the heart of the Santa Fe district, Doubletree By Hilton Mexico City Santa Fe receives rave reviews for its outstanding location. Guests consistently praise its proximity to key destinations such as the Santa Fe convention center and the Expo BBVA Santa Fe, which are mere steps away, making it an ideal choice for those attending events. The hotel's advantageous placement near shopping centers, various restaurants, and corporate headquarters adds to its appeal for both business and leisure travelers. Visitors appreciate the safe, central area, which offers easy accessibility to a plethora of amenities and ensures a comfortable stay. Though some mention its distance from Mexico City's historic center, the enclave of Santa Fe is described as vibrant yet tranquil, perfect for a relaxed getaway. With commendable facilities, including clean, comfortable rooms and delightful views, the hotel combines convenience with modern comfort, making it a top choice in the area. The friendly and accommodating staff further enhance the experience, rounding off this location as a great option for anyone looking to explore or work in the bustling Santa Fe district.
Doubletree By Hilton Mexico City Santa Fe is praised by many guests for its breakfast offerings, which are described as very good and varied. Patrons appreciate the buffet style, highlighting its completeness and the attentive service provided, particularly by staff such as the waffle maker. The breakfast is often referred to as delicious, with a variety of healthy options available to cater to diverse tastes. Guests note the magnificent breakfast as a standout feature, complimenting the combination of great food and excellent service.
However, some reviews indicate that the breakfast buffet can be sparse and not fully live up to expectations in terms of quality, with a few guests mentioning certain dishes being underwhelming. Despite mixed opinions, the overall impression of the breakfast remains largely positive, making it a noteworthy aspect of the guest experience at the hotel.
At the Doubletree By Hilton Mexico City Santa Fe, diners have shared a variety of experiences regarding their meals. The hotel's room service receives praise for its delicious offerings, with the dinner in-room described as particularly appetizing. Guests have commended the quality of the pasta and à la carte dinner, deeming them exquisite. The restaurant itself is noted for its excellence, with attentive wait staff contributing to a positive dining atmosphere. However, some have suggested the restaurant menu and kitchen speed could see improvement, and occasionally, dishes have been served cold, affecting the overall experience. Despite this, diners seeking diverse culinary experiences have also enjoyed good food at the nearby Japanese and Mexican restaurants. While not without its challenges, the dining experience at this hotel generally leaves a favorable impression on guests.
Visitors to the Doubletree By Hilton Mexico City Santa Fe generally appreciate the spaciousness and comfort of the rooms, noting them as clean and modern. Guests frequently highlight the comfort of the beds and pillows as a standout feature of the Hilton brand. Many guests have enjoyed the suite rooms, describing them as exceeding expectations with both size and comfort.
Despite the positive comments, some reviews point out that certain rooms feel outdated, neglected, or occasionally unclean. Issues like room location problems, noise from elevators, and minor cleanliness concerns such as carpet snacks and stained bedding were mentioned. While some guests encountered delays with room readiness and key card deactivation, others commend the attentive staff who promptly addressed issues like fixing tubs and reuniting guests with forgotten belongings.
Overall, guests find the accommodations pleasant and well-equipped, ideal for families and those in need of work-friendly spaces. The design, comfort, and amenities of the rooms contribute to a largely satisfying stay, enhanced by the hotel's appealing modern aesthetics and delicious food offerings.
The beds at Doubletree By Hilton Mexico City Santa Fe receive high praise for their comfort, consistently described as super comfortable and amazing. Guests frequently highlight the delightful experience of sleeping on these beds, complemented by excellent pillows and lush bedding. The hotel maintains its reputation for comfortable accommodations, as the beds and linens are often regarded as very good. With comfort seemingly a guarantee in Hiltons, visitors can expect a restful night aided by good mattresses and sheets. While the beds primarily garner positive remarks, there are occasional mentions of hard mattresses or pillows that could improve. Nonetheless, the overall sentiment reflects a commitment to providing a cozy and restful stay.
Doubletree By Hilton Mexico City Santa Fe impresses guests with its generally high standards of cleanliness, offering clean and comfortable rooms and well-kept facilities. The hotel's location within Santa Fe is also appreciated for being convenient and offering numerous amenities nearby. Guests frequently mention that the staff is friendly and provides excellent service, contributing to a positive overall experience. The breakfast is highlighted as particularly satisfying, complementing the clean and appealing environment.
However, some reviews note areas needing improvement, such as worn and frayed towels, occasional dust on mattresses, and cleanliness issues in hallways and certain rooms. Instances of flooding in the bathrooms and cleanliness lapses are occasionally reported. Despite these concerns, guests who found their rooms spotless and comfortable enjoyed a restful stay, showcasing the hotel's potential for a great experience.
The Doubletree By Hilton Mexico City Santa Fe is renowned for its outstanding staff, who consistently provide exceptional service. Guests frequently highlight the friendly and attentive nature of the team, describing their experience as filled with kindness and helpfulness. The staff's warmth and efficiency leave a strong impression, with particular praise for their ability to address and resolve issues swiftly and graciously. Several guests noted the exceptional attention from every part of the hotel, including the front desk, lobby, restaurant, and housekeeping staff, showcasing their commitment to guest satisfaction. The positive interactions extend to specific staff members, such as Antonio, the bellboy, and Rocio, a maid, who further enhance the hotel's welcoming atmosphere. Despite occasional criticisms of disorganization at the reception, the majority of reviews emphasize the friendly and professional demeanor of the team, often going above and beyond to accommodate guests' needs, even in the middle of the night. Overall, the staff at this hotel play a crucial role in creating a pleasant and memorable stay for guests, continuously surpassing expectations with their exceptional service.
The gym at Doubletree By Hilton Mexico City Santa Fe is frequently lauded for its cleanliness and organization, offering a well-maintained space that guests find appealing. Visitors appreciate the convenience of the gym being open 24 hours, with amenities such as clean towels and water readily available. The gym is described as quite complete, suggesting a comprehensive range of equipment and facilities that cater to various fitness needs. Guests also note the pleasant atmosphere of both the gym and the accompanying pool area, which features exquisite details that enhance the overall experience. However, there have been instances when the gym was temporarily unavailable due to repairs, which indicates occasional maintenance disruptions. Overall, the fitness and recreational facilities at this hotel receive positive recognition.
The pool at Doubletree By Hilton Mexico City Santa Fe generally receives favorable feedback from guests, highlighting its comfortable design and excellent temperature, especially suitable for families with children. Guests often remarked on the pool's warm and inviting nature, akin to a hot spring experience, making it a comfortable choice during colder months. Additionally, the indoor, heated aspect of the pool is praised, aligning well with the hotel's spacious environment and overall good amenities.
However, there are some inconsistencies in guest experiences. Some have noted issues with cleanliness, describing the water as cloudy or murky at times, which detracts from the overall enjoyment. Additionally, concerns about accessibility have been raised due to the lack of stairs, making it somewhat difficult to exit the pool. Despite these occasional setbacks, guests overwhelmingly appreciate the pool's warmth and indoor setting, which provides a welcome retreat in the Santa Fe area.
The parking situation at Doubletree By Hilton Mexico City Santa Fe receives mixed reviews, with some guests highlighting it as a challenging aspect of their stay. Only valet parking is available, and there is a charge for this service, which some guests found to be lacking in clarity upon reservation. However, for those who appreciated the convenience of private parking, it was considered a great advantage. The valet parking service was regarded as excellent by some, being the standout aspect of their visit, although there were comments about delays and high costs. The process of parking is noted as somewhat complicated initially but manageable over time, requiring patience as guests navigate the system. While the costs and complexity posed a challenge for some visitors, others found the valet service added convenience to their stay.
Doubletree By Hilton Mexico City Santa Fe stands out as a welcoming destination for family-friendly stays, offering an enticing blend of comfort, modern amenities, and delightful culinary experiences. Families looking for a pleasant weekend escape will find this hotel to be a top choice, with guests repeatedly praising its excellent cost-to-value ratio. The indoor pool, well-regarded for its warmth, provides a relaxing retreat suitable even for young children. The hotel's delightful breakfast offerings, including freshly baked cookies, have also been highlighted as a memorable aspect of guests' stays, especially appreciated by families. The combination of a modern setting and delicious food further enhances the overall experience, making it a highly recommended option for those traveling with children. Overall, the hotel receives commendations for creating memorable family trips and getaways.
Doubletree By Hilton Mexico City Santa Fe is a well-received hotel, offering a blend of impressive facilities and commendable service. Guests highlight the exceptional quality of service, often comparing it to the standards of a five-star establishment. The staff's attention and hospitality are frequently praised, making each stay a pleasurable experience. Visitors appreciate the hotel's reputation, noting consistent satisfaction across stays at various locations within the chain. The facilities are described as good, and the overall atmosphere is clean, comfortable, and quiet. This hotel comes highly recommended by those who have experienced its welcoming environment, with many customers expressing their intent to return for future visits.
Situated in the Santa Fe CBD area of Mexico City, Doubletree By Hilton Mexico City Santa Fe emerges as a prime choice for business travelers seeking convenience and efficiency. Its location is particularly advantageous for those attending business meetings or working in the nearby business centers, positioning it as an excellent high-level option for such visitors. The hotel caters to the needs of business travelers with its modern amenities, ensuring a comfortable stay whether for a quick business trip or a longer convention or meeting.
While the business center may occasionally be small for larger conferences, the hotel excels in providing excellent service geared towards meeting the demands of corporate guests. Its proximity to the Expo enhances its appeal for business visits, making logistics simpler for attendees. Although not ideally suited for couples seeking a romantic getaway, this hotel is tailored for those on business trips who appreciate a streamlined experience supported by professional facilities.
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Location
Breakfast
However, some reviews indicate that the breakfast buffet can be sparse and not fully live up to expectations in terms of quality, with a few guests mentioning certain dishes being underwhelming. Despite mixed opinions, the overall impression of the breakfast remains largely positive, making it a noteworthy aspect of the guest experience at the hotel.
Dinner
Rooms
Despite the positive comments, some reviews point out that certain rooms feel outdated, neglected, or occasionally unclean. Issues like room location problems, noise from elevators, and minor cleanliness concerns such as carpet snacks and stained bedding were mentioned. While some guests encountered delays with room readiness and key card deactivation, others commend the attentive staff who promptly addressed issues like fixing tubs and reuniting guests with forgotten belongings.
Overall, guests find the accommodations pleasant and well-equipped, ideal for families and those in need of work-friendly spaces. The design, comfort, and amenities of the rooms contribute to a largely satisfying stay, enhanced by the hotel's appealing modern aesthetics and delicious food offerings.
Beds
Cleanliness
However, some reviews note areas needing improvement, such as worn and frayed towels, occasional dust on mattresses, and cleanliness issues in hallways and certain rooms. Instances of flooding in the bathrooms and cleanliness lapses are occasionally reported. Despite these concerns, guests who found their rooms spotless and comfortable enjoyed a restful stay, showcasing the hotel's potential for a great experience.
Staff
Gym
Pool
However, there are some inconsistencies in guest experiences. Some have noted issues with cleanliness, describing the water as cloudy or murky at times, which detracts from the overall enjoyment. Additionally, concerns about accessibility have been raised due to the lack of stairs, making it somewhat difficult to exit the pool. Despite these occasional setbacks, guests overwhelmingly appreciate the pool's warmth and indoor setting, which provides a welcome retreat in the Santa Fe area.
Parking
Family
4 Star
Business
While the business center may occasionally be small for larger conferences, the hotel excels in providing excellent service geared towards meeting the demands of corporate guests. Its proximity to the Expo enhances its appeal for business visits, making logistics simpler for attendees. Although not ideally suited for couples seeking a romantic getaway, this hotel is tailored for those on business trips who appreciate a streamlined experience supported by professional facilities.
Yes, Doubletree By Hilton Mexico City Santa Fe has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Doubletree By Hilton Mexico City Santa Fe.
Yes, Doubletree By Hilton Mexico City Santa Fe welcomes dogs.
Yes, parking facilities are available at Doubletree By Hilton Mexico City Santa Fe.
Yes, Doubletree By Hilton Mexico City Santa Fe has a gym.
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